I placed my loved one here and I'm very pleased. The staff are genuinely friendly and went above and beyond, memory-care programs are current, activities are varied and engaging, and the meals are good. The community feels clean, comfortable and hotel-like with pleasant outdoor areas - a solid, caring choice I would recommend to families.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.38·(196)
Overall rating
5
4
3
2
1
Care
4.4
Staff
4.4
Meals
4.3
Amenities
3.9
Value
2.8
Pros
Compassionate, hands-on caregiving staff
Robust and varied activities program
Hotel-style private rooms with en-suite bathrooms and kitchenettes
On-site medical and therapy services
Chef-driven, restaurant-style dining options
Scenic riverfront location and outdoor gathering spaces
Regular housekeeping and laundry services
Continuum of care including dedicated memory-care programming
Responsive executive leadership and corporate support
Scheduled transportation and scenic/outing programs
Pet-friendly environment
Engaged and creative activities leadership
Family-friendly visitation areas (pool, covered patio)
Clean and well-maintained common areas
Social and holiday event programming
Cons
Inconsistent staffing levels and overnight coverage
Communication and billing process gaps
Variability in clinical oversight and safety monitoring
Inconsistent laundry and personal-item management
Fluctuating dining quality and limited menu variety at times
Maintenance delays and unfinished amenity projects
Inconsistent dementia-care supervision and protocols
After-hours entry and access delays
Administrative turnover and ownership-transition disruptions
Sanitation and odor concerns in some areas
Scope-of-care or permitting limitations for higher-acuity needs
Summary of reviews
Volante Senior Living of Melbourne (Grand Villa brand references appear across feedback) presents as a hotel-style assisted living campus with many strengths in social programming, dining, and visible day-to-day caregiving. Reviewers frequently describe warm, engaged caregivers, a lively activities calendar (exercises, crafts, live music, bingo, scenic outings), and an activities leadership that plans creative, resident-centered events. The physical environment is often praised for private rooms with en-suite baths and kitchenettes, riverfront views, attractive dining rooms, and welcoming common spaces. Families and residents repeatedly commend the dining staff and many note chef-driven menus, fresh fruit and snacks, and presentation that resembles restaurant service.
Care quality and staff performance show a mixed but instructive pattern. Numerous accounts highlight attentive, respectful nursing and aide teams, proactive on-site clinicians, and cases where medication management and therapy coordination were strong. Those positives coexist with recurring operational concerns: inconsistent staffing (notably overnight shifts), turnover linked to recent ownership or management transitions, and variability in clinical oversight for residents with higher medical or cognitive needs. Several reviews raise substantive safety and supervision issues in memory-care contexts and describe incidents that suggest gaps in monitoring and response protocols. In a few instances reviewers referenced state survey findings and conduct concerns; prospective families should confirm the community’s most recent survey outcomes and ask for specifics about staffing ratios and dementia-care training.
Dining and activities are overall strengths but not uniformly so. The facility earns repeated praise for varied meal choices, accommodating chefs, and an engaging dining experience; conversely, some families want broader menu variety, more homemade dessert/snack options, and greater consistency at dinner. The activities program is consistently highlighted as a major asset — day trips, scenic drives, holiday programming, and in-house therapies are frequent features — and staff in the role of activities director receive frequent praise for resident engagement.
Facility and amenities are generally well regarded: private rooms, attractive décor, gardens, covered patios, and a pool area intended for family visits. That said, reviewers also note maintenance issues and unfinished projects (pool renovation, elevator and common-area upkeep), occasional sanitation or odor concerns in specific areas, and occasional problems with room readiness at move-in. Accessibility and after-hours access have been called out as operational pain points by some families (long waits for entry after-hours), so confirm visitor and emergency-access procedures during a tour.
Administrative and operational themes recur across reviews. Several families applaud executive directors and named managers who are hands-on and responsive; at the same time, an ownership transition appears to have produced episodic lapses in communication, billing errors, duplicate invoices, and delays resolving laundry or personal-item issues. These administrative weaknesses, combined with staffing variability, are the principal drivers behind negative experiences and appear to explain the facility’s mixed reputation: many families describe a warm, activity-rich community with dedicated caregivers, while a subset experienced significant operational or safety problems.
Bottom line: Volante offers a strong social environment, hotel-like rooms, active programming, and many examples of attentive caregiving — features that suit residents seeking engagement, dining quality, and a continuum-of-care campus. However, evidence of inconsistent staffing, occasional clinical/supervisory lapses in memory care, administrative/billing weaknesses, and some maintenance or sanitation concerns mean prospective residents and families should conduct focused due diligence. Recommended questions for a tour include current staffing ratios (day and night), dementia-care supervision protocols, recent state survey/citation history, medication-administration safeguards, after-hours access procedures, and the status/timeline for any ongoing renovations or permitting affecting higher-acuity care.
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Location
Volante Senior Living of Melbourne is located at 964 S Harbor City Blvd, Melbourne, FL, 32901.
About Volante Senior Living of Melbourne
Family Home Alf is a welcoming assisted living community nestled in Melbourne, Florida, dedicated to providing residents with a comfortable, supportive environment. The residence features a charming tan exterior, accented by white garage doors, a covered porch with inviting seating, and a lush green lawn that enhances the sense of home and tranquility. The atmosphere at Family Home Alf is intimate and personalized, with a focus on creating a close-knit community where each individual feels valued and cared for.
Residents at Family Home Alf receive comprehensive assistance tailored to their unique needs. Support with activities of daily living—including bathing, dressing, and mobility transfers—is provided by compassionate caregivers who prioritize each resident’s dignity and independence. Assistance extends to medication management, ensuring that residents maintain their health and well-being with the right oversight. Housekeeping and linen services are available to maintain a clean and comfortable living space, while meal preparation features fresh, healthy ingredients that promote good nutrition and support independence for those who wish to take part in meal activities.
In addition to physical care, Family Home Alf offers coordination with healthcare providers to support residents’ ongoing medical needs. Transportation arrangements are available for doctors’ appointments, making it easier for residents to keep up with their health routines without added stress. The home provides 24-hour supervision, ensuring residents’ safety at all times and peace of mind for their loved ones.
Life at Family Home Alf is not just about care, but also about enrichment. Leisure activities are part of daily life, encouraging social engagement and enjoyment among residents. The environment is designed to foster a sense of community and belonging so that residents can enjoy meaningful moments and connections. Family Home Alf combines skilled support, a beautiful setting, and a warm, home-like atmosphere to create an ideal assisted living experience for those seeking personalized care and comfort.
People often ask...
Volante Senior Living of Melbourne offers competitive pricing, with rates starting at a cost of $4,108 per month.
Volante Senior Living of Melbourne offers independent living, assisted living, and memory care.
There are 36 photos of Volante Senior Living of Melbourne on Mirador.
Yes, Volante Senior Living of Melbourne allows residents to age in place and adjust their level of care as needed.
The full address for this community is 964 S Harbor City Blvd, Melbourne, FL 32901.
No, Volante Senior Living of Melbourne does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Found deficiencies in timely electronic reporting of adverse incidents and related requirements across multiple service types.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3ZZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
11 Mar 2026Complaint
11 Mar 2026Complaint
Found the deficiency corrected during the revisit of the prior complaint.
15 Jan 2026Complaint
15 Jan 2026Complaint
Investigated complaints identified failures in supervision and in responding to health changes, including delayed physician notification and not informing a resident’s representative when care was needed. An incident involved an elopement from memory care and inadequate monitoring.
Class 2A0025RESIDENT CARE - SUPERVISION
A0001DEFINITIONS
07 Jul 2025Complaint
07 Jul 2025Complaint
Found no deficiencies during a follow-up survey conducted after a complaint.
07 Jul 2025Complaint
07 Jul 2025Complaint
Investigated a complaint and generator monitoring; found no deficiencies.
20 Mar 2025Complaint
20 Mar 2025Complaint
Observed deficiencies in medication storage and handling, including failure to keep medications in locked storage and a missing medication incident, with related policy and disposal concerns.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
A0008ADMISSIONS - HEALTH ASSESSMENT
28 Jan 2025Standard
28 Jan 2025Standard
Concluded deficiencies were corrected during a revisit to prior complaints and a re-licensure survey.
13 Nov 2024Standard
13 Nov 2024Standard
Investigated a complaint about care and staff training; multiple deficiencies were identified in resident care, staff training, and documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0083TRAINING - FIRST AID AND CPR
Class 3CZ875ALZHEIMER DISEASE/DEMENTIA; TRAINING
24 Jun 2024Complaint
24 Jun 2024Complaint
Investigated complaint investigations and found the previously cited deficiencies were corrected by the time of the survey.
22 May 2024Complaint
22 May 2024Complaint
Concluded that the deficiencies were corrected during a revisit to a complaint survey conducted on 2024-05-22.
06 May 2024Complaint
06 May 2024Complaint
Found deficiencies related to resident rights and care planning, medication management, and staff training, including failure to respond to complaints and ensure timely medication administration.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
06 May 2024Complaint
06 May 2024Complaint
Investigated a re-licensure and complaint investigations; deficiencies corrected at the time of the visit.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
13 Mar 2024Complaint
13 Mar 2024Complaint
Identified deficiencies in resident supervision and elopement prevention, including at-risk residents not properly identified and gaps in staff training and documentation.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
13 Mar 2024Complaint
13 Mar 2024Complaint
Concluded that previously reported deficiencies were corrected during the follow-up visit.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
13 Mar 2024Complaint
13 Mar 2024Complaint
Investigated a complaint and found the deficiencies were corrected at the time of the visit.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
A0001DEFINITIONS
12 Feb 2024Complaint
12 Feb 2024Complaint
Identified deficiencies in supervision and in the oversight of residents’ self-administered medications, with multiple safety concerns observed.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
20 Dec 2023Complaint
20 Dec 2023Complaint
Found deficiencies in mandatory adverse incident reporting and resident care supervision, including delays in electronic submissions and lack of documented mitigating strategies.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
20 Dec 2023Complaint
20 Dec 2023Complaint
Investigated a complaint about medication management and found deficiencies related to self-administration by unlicensed staff, inadequate training, and documentation; multiple instances involved incorrect handling of medications and resident notification.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
28 Sept 2023Complaint
28 Sept 2023Complaint
Found deficiencies in daily resident care and transportation safety, including no job description or training for transportation staff and a policy missing passenger safety details, after an incident where a resident was injured during transit.
Class 2A0025RESIDENT CARE - SUPERVISION
14 Aug 2023Complaint
14 Aug 2023Complaint
Confirmed deficiencies related to a CHOW survey were identified and corrected during the desk review conducted on 2023-08-14.
13 Jul 2023Standard
13 Jul 2023Standard
Investigated deficiencies in staff training documentation and found that one sampled staff did not receive the required one-hour training on policies and procedures.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
02 Feb 2023Complaint
02 Feb 2023Complaint
Investigated the complaint and found no deficiencies.
13 Oct 2022Complaint
13 Oct 2022Complaint
Investigated a revisit of a complaint investigation and confirmed the deficiency was corrected during the visit.
12 Oct 2022Complaint
12 Oct 2022Complaint
Investigated three complaints and found no deficiencies.
A0004LICENSURE - REQUIREMENTS
01 Aug 2022Complaint
01 Aug 2022Complaint
Investigated a deficiency in daily supervision and resident care planning that remained uncorrected.
A0025RESIDENT CARE - SUPERVISION
05 Jul 2022Complaint
05 Jul 2022Complaint
Investigated a complaint and generator monitoring; no deficiencies were noted.
01 Jun 2022Complaint
01 Jun 2022Complaint
Investigated a complaint alleging inadequate supervision leading to multiple incidents where a resident was found unsteady or on the floor, showing ongoing safety concerns.
Class 2A0025RESIDENT CARE - SUPERVISION
A0001DEFINITIONS
11 Oct 2021Complaint
11 Oct 2021Complaint
Found no deficiencies.
01 Sept 2021Expansion
01 Sept 2021Expansion
Found no deficiencies. A capacity increase survey was conducted and no deficiencies were identified; new capacity listed as 165 beds.
12 Aug 2021Standard
12 Aug 2021Standard
Found no deficiencies during the re-licensure survey and complaint investigation.
A0004LICENSURE - REQUIREMENTS
06 Oct 2020Complaint
06 Oct 2020Complaint
Concluded that the provider is in compliance after a desk review of a complaint investigation.
01 Sept 2020Complaint
01 Sept 2020Complaint
Identified noncompliance with mandatory COVID-19 testing; one staff member entered without a recent test and documentation was not provided.
Class 3A0193MANDATORY TESTING FOR ASSISTED LIVING FACILIT
27 Feb 2020Complaint
27 Feb 2020Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
A0004LICENSURE - REQUIREMENTS
06 Jan 2020Complaint
06 Jan 2020Complaint
Investigated a complaint and found no deficiencies.
01 Jul 2019Complaint
01 Jul 2019Complaint
Found no deficiencies identified during a follow-up to a complaint investigation.
01 Jul 2019Standard
01 Jul 2019Standard
Investigated the re-licensure follow-up survey and found no deficiencies at the time of the visit.
14 May 2019Complaint
14 May 2019Complaint
Identified a deficiency in staff records for failing to obtain a copy of a job description for one of four sampled staff.
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 4A0161RECORDS - STAFF
13 May 2019Standard
13 May 2019Standard
Identified deficiencies in health assessments, staff documentation, training records, and resident log maintenance, with several issues remaining uncorrected.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
Class 3A0160RECORDS - FACILITY
A0009ADMISSIONS - ADMISSION PACKAGE
20 Mar 2019Complaint
20 Mar 2019Complaint
Investigated an unannounced complaint and found no deficiencies.
18 Mar 2019Standard
18 Mar 2019Standard
Investigated deficiencies in resident care supervision, background screening, and staff training, with gaps in documentation.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0080TRAINING - CORE & COMPETENCY TEST
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
01 Oct 2018Complaint
01 Oct 2018Complaint
Found no deficiencies during the 2018-10-01 complaint investigation. No violations were cited.
18 Apr 2018Complaint
18 Apr 2018Complaint
Investigated a complaint; found no deficiencies.
05 Jun 2017Complaint
05 Jun 2017Complaint
Investigated a complaint and found no deficiencies. The visit occurred on 2017-06-05.
24 Apr 2017Standard
24 Apr 2017Standard
Found no deficiencies during the follow-up licensure visit.
20 Feb 2017Standard
20 Feb 2017Standard
Identified deficiencies in medication records, resident contracts, and staff in-service training during a biennial survey. Specifically, an outdated EMOR was found, contracts lacked required information, and required training documentation was missing.
Class 3A0054MEDICATION - RECORDS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0167RESIDENT CONTRACTS
31 Oct 2016Complaint
31 Oct 2016Complaint
Investigated a complaint and found no deficiencies at the time of the visit.
26 Jan 2016Complaint
26 Jan 2016Complaint
Investigated a complaint and found no deficiencies.
15 Dec 2015Expansion
15 Dec 2015Expansion
Conducted a licensure survey to increase capacity to 155 residents; found no deficiencies related to the capacity increase.
27 Oct 2015Complaint
27 Oct 2015Complaint
Investigated a complaint and found no deficient practices.
23 Sept 2015Complaint
23 Sept 2015Complaint
Verified that the deficiencies previously cited were corrected during the revisit.
A0004LICENSURE - REQUIREMENTS
A0007ADMISSIONS - CRITERIA
22 Jul 2015Complaint
22 Jul 2015Complaint
Investigated a complaint and found deficiencies in medication self-administration procedures and in performing admission health assessments.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
23 Mar 2015Standard
23 Mar 2015Standard
Found no deficiencies during the 2015 re-licensure survey. No deficiencies were identified.
29 Dec 2014Monitor
29 Dec 2014Monitor
Identified deficiencies in staffing records, including missing provider statements and unverified health clearance for two staff.
Class 3A0078STAFFING STANDARDS - STAFF
18 Jun 2014Monitor
18 Jun 2014Monitor
Concluded no deficiencies were found during the capacity expansion survey.
19 May 2014Complaint
19 May 2014Complaint
Found no deficiencies during the visit.
27 Mar 2014Monitor
27 Mar 2014Monitor
Investigated a licensure matter and found that previously cited deficiencies were corrected; no new deficiencies identified.
19 Feb 2014Monitor
19 Feb 2014Monitor
Identified deficiencies in staffing standards and staff training, and limited nursing monitoring was noted.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
28 Oct 2013Monitor
28 Oct 2013Monitor
Found no deficiencies identified during the unannounced follow-up visit.
23 Sept 2013Complaint
23 Sept 2013Complaint
Found no deficiencies identified. The complaint survey was completed on September 23, 2013.
A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
21 Aug 2013Monitor
21 Aug 2013Monitor
Identified a deficiency in medication administration due to unlicensed staff not following the correct procedures for assisting residents with self-administered medications.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
22 Jul 2013Complaint
22 Jul 2013Complaint
Found no deficiencies during the revisit. Previously cited deficiencies were found corrected on the day of the revisit.
A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
A0054MEDICATION - RECORDS
A0079STAFFING STANDARDS - LEVELS
23 Apr 2013Complaint
23 Apr 2013Complaint
Determined that the previously cited deficiencies were corrected on the day of the revisit.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
Class 4A0079STAFFING STANDARDS - LEVELS
A0085TRAINING - NUTRITION & FOOD SERVICE
A0160RECORDS - FACILITY
AN277LNS - RESIDENT CARE STANDARDS
AN278LNS - RECORDS
A0002LICENSURE - UNLICENSED FACILITIES
23 Apr 2013Standard
23 Apr 2013Standard
Found previously cited deficiencies corrected on the revisit date.
A0008ADMISSIONS - HEALTH ASSESSMENT
AN277LNS - RESIDENT CARE STANDARDS
AN278LNS - RECORDS
23 Apr 2013Complaint
23 Apr 2013Complaint
Identified deficiencies in resident supervision, medication administration practices, and staffing levels, including misdocumented MOR records and medications not given as ordered.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
Class 4A0079STAFFING STANDARDS - LEVELS
12 Feb 2013Complaint
12 Feb 2013Complaint
Identified deficiencies in medication administration and records management, including an untimely medication refill for a resident and incomplete facility records.
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0160RECORDS - FACILITY
12 Feb 2013Standard
12 Feb 2013Standard
Investigated and found deficiencies in providing limited nursing services and in keeping related nursing records for residents who require nursing services.
Class 3A0085TRAINING - NUTRITION & FOOD SERVICE
Class 3AN277LNS - RESIDENT CARE STANDARDS
Class 3AN278LNS - RECORDS
12 Feb 2013Complaint
12 Feb 2013Complaint
Found no deficiencies identified in the February 12, 2013 complaint survey.
Class 3A0053MEDICATION - ADMINISTRATION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0160RECORDS - FACILITY
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Volante Senior Living of Melbourne. The information above has not been verified or approved by the owner or operator. For exact information, please contact Volante Senior Living of Melbourne directly. There is no cost for this service. We are compensated by the community you select.
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