I moved my mom here and am very pleased - the staff treat residents like family, are attentive and compassionate, and the community is clean, safe and well-maintained. Meals are excellent (homemade BBQ and pies!), activities are plentiful and engaging - bingo, movies, yoga, Mass and Bible study - and my loved one is thriving with strong staff communication and genuine warmth.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Cafe
Computer center
Dining room
Family private dining rooms
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.32·(142)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.3
Meals
3.8
Amenities
3.9
Value
2.2
Pros
Compassionate, attentive caregiving staff
Personalized one-on-one care
Knowledgeable memory-care leadership
Restaurant-style dining with menu customization
High-quality meals prepared by chef
Wide variety of on-site activities and social events
Bright, airy common spaces and wraparound porch
Secure, enclosed courtyard and outdoor seating
Clean and well-kept public areas
Fast and smooth admission and assessment process
Accessible management and proactive family communication
On-site therapy and rehabilitation services
Pet-friendly community
Private-suite and multiple apartment layouts
Family-like community culture and resident engagement
Regular transportation and organized outings
Long-tenured staff in some departments
Flexible dining options (dining room or in-room service)
Visible holiday and themed programming
Multiple social and recreational spaces
Cons
Inconsistent clinical care quality
Medication-management gaps and documentation lapses
Inconsistent staffing levels and coverage
Inconsistent housekeeping and sanitation oversight
Inconsistent meal quality and diet-accommodation processes
High and complex fee structure
Variable management follow-through and promise fulfillment
Maintenance and repair delays
Limited resident-room size and storage
Gaps in resident call/assistance systems
Language barriers in administrative communications
Limited specialized programming for certain resident populations
Gaps in night-time clinical coverage and emergency responsiveness
Allegations of misconduct and financial concerns
Summary of reviews
Overall impression: Reviews of Madison at Ocoee are strongly polarized. Many families emphasize a warm, family-like atmosphere driven by compassionate, attentive staff, strong activity programming, appealing common areas and outdoor space, and a restaurant-style dining experience. At the same time, a recurring set of operational concerns—centered on clinical consistency, staffing, housekeeping, and fee transparency—appears across reviews and warrants careful inquiry by prospective families.
Care and clinical oversight: The facility receives frequent praise for individualized attention, caring direct-care staff, and engaged memory-care leadership in many cases. Families describe successful rehabilitative gains and responsive caregivers who know residents by name. However, several reviews describe inconsistent clinical performance: medication-administration errors, outdated medication lists contributing to ER visits, missed elements of personal care (such as bathing schedules), and variability in nursing follow-through. These issues point to gaps in clinical processes and documentation rather than uniformly poor intent; prospective families should request current medication-management protocols, staffing ratios, and recent incident logs.
Staffing and responsiveness: Staffing is a clear mixed picture. Long-tenured and dedicated staff are cited as a strength, and some reviewers report rapid admissions, prompt assessments, and accessible leadership. Conversely, other reviewers report insufficient staffing levels, slow responses during off-hours, and variable coverage at night. These staffing inconsistencies are linked in reviews to delays in resolving issues, uneven housekeeping, and occasional lapses in assistance systems (for example, call-button availability). Prospective families should ask about typical staff-to-resident ratios by shift and the facility's contingency plans for peak demand and staff turnover.
Dining and activities: Dining is frequently highlighted as a positive, with many families praising chef-prepared meals, customizable restaurant-style service, and special event menus. At the same time, several accounts describe inconsistent meal quality—items arriving cold, reliance on prepackaged options, dietary requests not always honored, and extra fees for in-room dining. Activity programming is generally robust, featuring frequent social events, outings, and integrated activities across levels of care; a minority of reviews request more variety for male residents or alternatives to certain themed events. Families should verify dietary accommodation processes and inquire about activity variety and personalization.
Facilities and maintenance: The community's physical environment is usually described as bright, attractive, and well-appointed (wraparound porches, screened courtyards, light-filled common rooms). Positive notes include pet-friendly policies and multiple social spaces. However, reviewers also point to maintenance delays (for example, unresolved plumbing or shower repairs), variable room sizes that may feel small for some residents, and occasional sanitation concerns in specific areas. Visiting multiple times and touring potential apartment types will help determine if a given unit meets a loved one’s needs.
Management, fees, and patterns to watch: Management responsiveness appears uneven in the reviews: many families report strong accessibility, direct communication, and proactive outreach, while others describe unfulfilled promises, slow resolution of problems, and perceived fee complexity (numerous ancillary charges and periodic increases). A small number of reviews include serious allegations of misconduct or financial concerns; those are significant and should be explored through direct questions, review of incident and investigation records, and checks with licensing or ombudsman resources.
Bottom line and recommended inquiries: Madison at Ocoee offers many attributes families value—compassionate caregivers, engaging programming, attractive communal spaces, and strong dining in numerous accounts. The facility also shows operational inconsistencies that could materially affect a resident’s experience: medication management, staffing coverage (especially nights), housekeeping consistency, maintenance responsiveness, and transparent billing. Prospective families should (1) review current staffing ratios by shift, (2) ask for written medication-management and incident-reporting policies, (3) confirm housekeeping and call-system procedures, (4) request a sample bill showing all potential fees, and (5) speak with the memory-care leadership about individualized care and programming. These steps will clarify whether the positive aspects highlighted by many families will reliably meet a specific resident’s needs.
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Location
Madison at Ocoee is located at 80 N Clarke Rd, Ocoee, FL, 34761.
About Madison at Ocoee
Madison at Ocoee is an assisted living and memory care community for seniors, with a focus on both daily support and dementia care, and you'll notice the outdoor areas have lush courtyard gardens, tropical plants, and garden pathways with inviting benches and colorful flowers where folks can relax or stroll, and the assisted living patio's got wicker chairs, floral cushions, and outdoor tables, while the memory care side features a quiet garden path with seating and a red umbrella for shade. The building has a grand lobby with a staircase, comfortable seating areas, and large bright common rooms, while the elegant dining room has wood-look floors, French doors to the patio, set tables with centerpieces, and chef-inspired menus with seasonal and vegetarian options. Residents can sit at the tea bar for a drink or gather in the library with a good book, and there's a game room with board games, tables, and chairs for playing or just chatting, along with a salon offering haircuts and beauty services, plus a relaxing space with a grand piano encircled by cozy chairs, and a modern common area for socializing. The facility provides smart apartments with voice-activated safety features, laminated prompt cards, and Alexa or Speak2 devices assisting with reminders and everyday routines, and floor plans range from studios up to 272 square feet to one-bedrooms up to 337 square feet, with wheelchair accessible showers and comfortable, stylish decor in the private rooms, many including kitchenettes. Madison at Ocoee accepts resident pets, so seniors can keep their companions, and there's resident parking, too. For care, the team offers support with bathing, dressing, and medications, and there's on-site nursing staff, a doctor on call, and therapy services for physical, occupational, and speech needs, plus a healthcare partnership with Curana for personalized medical care, wellness check-ups, and emergency support. Residents can join in structured activities like games, crafts, live music, and outings, as well as wellness programs and devotional services for spiritual care, while the staff focuses on maintaining cognitive and social health. The facility has respite care for short-term stays after surgery or when caregivers need a break, and both memory care and assisted living get personalized attention 24/7, with secure settings for those with Alzheimer's or other dementia. Madison at Ocoee is led by Executive Director Cheryl Eddy and is located close to medical facilities for added peace of mind, with transportation services offered, including complimentary rides for residents, plus indoor and outdoor common spaces for relaxing, all designed to feel warm, inviting, and safe for seniors and their families.
Founded in 2013 and headquartered in Birmingham, Alabama, Atlas Senior Living operates over 35 communities across the Southeast. The company provides independent living, assisted living, and memory care services through their resident-centered approach. Their SPIRIT memory care program emphasizes dignity and personalized care.
People often ask...
Madison at Ocoee offers competitive pricing, with rates starting at a cost of $5,004 per month.
Madison at Ocoee offers assisted living and memory care.
There are 73 photos of Madison at Ocoee on Mirador.
The full address for this community is 80 N Clarke Rd, Ocoee, FL 34761.
No, Madison at Ocoee does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Found deficiencies in medication management, documentation, and resident health status reporting.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3ZZ830EMERGENCY MANAGEMENT PLANNING
12 Mar 2026Standard
12 Mar 2026Standard
Found no deficiencies after a revisit to the re-licensure survey.
28 Jan 2026Standard
28 Jan 2026Standard
Investigated deficiencies in care planning, medication management, and staff background screening. The findings showed gaps in coordinating hospice care, supervising medication administration, and maintaining proper background checks and related training.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0040RESIDENT EDUCATION- VENOUS THROMBOEMBOLISM (V
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3ZZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
A0001DEFINITIONS
28 Jan 2026Complaint
28 Jan 2026Complaint
Concluded that deficiencies were corrected during a second revisit.
23 Dec 2025Complaint
23 Dec 2025Complaint
Identified deficiencies in background screening processes and reporting requirements for personnel, including prohibited offenses and disqualification rules.
ZZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
ZZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
21 Oct 2025Complaint
21 Oct 2025Complaint
Identified multiple deficiencies in reporting, training, and resident care processes. The findings indicate noncompliance with state reporting rules and staff training requirements.
Investigated a complaint and found deficiencies in resident rights and facility procedures, including missing postings, inadequate grievance procedures, and insufficient notices and access to communications.
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
20 Aug 2024Complaint
20 Aug 2024Complaint
Identified deficiencies in adverse incident reporting and elopement safety measures, including failure to submit reports promptly and to identify and monitor at‑risk residents.
Identified deficiencies during a revisit of the re-licensure survey and complaint investigation.
13 Mar 2024Complaint
13 Mar 2024Complaint
Investigated the complaints; no deficiencies were found during the revisit.
20 Dec 2023Standard
20 Dec 2023Standard
Investigated a complaint and found multiple deficiencies involving supervision, resident monitoring and safety planning, as well as gaps in staff training and in-service requirements.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
A0001DEFINITIONS
20 Dec 2023Complaint
20 Dec 2023Complaint
Investigated a medication management concern and found a deficiency remained uncorrected, including no documentation for refills, missing MAR audits, and problems with labeling and medication orders.
A0056MEDICATION - LABELING AND ORDERS
18 Oct 2023Complaint
18 Oct 2023Complaint
Investigated medication management deficiencies; identified uncorrected issues with medication records and labeling/orders, and inadequate MAR documentation.
A0054MEDICATION - RECORDS
A0056MEDICATION - LABELING AND ORDERS
01 Sept 2023Complaint
01 Sept 2023Complaint
Identified deficiencies in the health assessment for continued residency, inadequate medication documentation and records, and incomplete residency criteria after changes.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
26 Jun 2023Complaint
26 Jun 2023Complaint
Investigated a complaint and found deficiencies in resident supervision, medication labeling and orders, and dietary standards.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
26 Sept 2022Monitor
26 Sept 2022Monitor
Observed no deficiencies during the generator monitoring survey conducted on 9/26/22.
11 Aug 2022Complaint
11 Aug 2022Complaint
Investigated a complaint and found deficiencies corrected during the follow-up visit.
08 Jun 2022Complaint
08 Jun 2022Complaint
Found unsafe medication storage due to an unlocked cart accessible to residents and missing staff background screening attestations; additional documentation deficiencies were noted.
Concluded that deficiencies from a prior re-licensure survey were corrected during the follow-up visit.
06 Jan 2022Standard
06 Jan 2022Standard
Observed deficiencies in medication storage and disposal, resident health assessments/records, and handling of resident funds and property.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0162RECORDS - RESIDENT
06 Jan 2022Standard
06 Jan 2022Standard
Found no deficiencies during an unannounced complaint revisit.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0162RECORDS - RESIDENT
29 Oct 2021Standard
29 Oct 2021Standard
Investigated a complaint and found multiple deficiencies relating to resident care monitoring, medication records, staff health screenings, and staff training.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
28 Sept 2021Complaint
28 Sept 2021Complaint
Investigated an unannounced complaint investigation and found no deficient practices.
09 Sept 2021Complaint
09 Sept 2021Complaint
Verified corrections to deficiencies from a prior complaint. No ongoing deficiencies observed at the time of the visit.
14 Jul 2021Complaint
14 Jul 2021Complaint
Found deficiencies in admission/ residency determinations and several aspects of medication management, including storage, disposal, labeling, and orders.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
02 Mar 2021Monitor
02 Mar 2021Monitor
Investigated a deficiency related to infection control and generator monitoring. A follow-up confirmed the deficiency was corrected at the time of the survey.
02 Mar 2021Complaint
02 Mar 2021Complaint
Confirmed that deficiencies from complaint investigations were corrected during the revisit.
12 Jan 2021Monitor
12 Jan 2021Monitor
Identified deficiencies in emergency power planning and fuel storage, with a required detailed plan to maintain temperatures during power loss and to provide on-site fuel and resources.
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
16 Dec 2020Complaint
16 Dec 2020Complaint
Investigated deficiencies in resident care supervision and medication management, including failure to remove residents as ordered, to provide medications as ordered, and to maintain complete medication observation records.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0054MEDICATION - RECORDS
08 Dec 2020Complaint
08 Dec 2020Complaint
Verified the previously identified deficiency was corrected during a follow-up visit on 2020-12-08.
22 Oct 2020Complaint
22 Oct 2020Complaint
Investigated a complaint and found deficiencies related to COVID-19 visitation restrictions and related infection-control measures, including PPE use, visitor screening, and logging.
Class 3A1300VISITATION
11 May 2020Standard
11 May 2020Standard
Investigated a change of ownership desk review and found compliance as of 4/14/2020.
05 Mar 2020Standard
05 Mar 2020Standard
Identified deficiency in ADRD training for staff; one employee who interacts with residents with ADRD lacked the required initial training within the required timeframe.
A0086TRAINING - ADRD
27 Dec 2019Standard
27 Dec 2019Standard
Identified multiple deficiencies related to ownership changes, resident rights, and facility operations. Findings included inadequate handling of CHOW, communication with residents, and staff training/records.
Class 3A0003LICENSURE - CHANGE OF OWNERSHIP (CHOW)
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0161RECORDS - STAFF
Class 3A0167RESIDENT CONTRACTS
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
12 Nov 2019Expansion
12 Nov 2019Expansion
Found no deficiencies during the survey.
03 Jun 2019
03 Jun 2019
Investigated a desk review of limited nursing service monitoring; deficiencies were corrected during the review.
15 Apr 2019
15 Apr 2019
Identified deficiencies in staffing records and required trainings during a follow-up review. Findings showed missing physician statements and incomplete staff training.
13 Mar 2019Complaint
13 Mar 2019Complaint
Conducted an unannounced monitoring re-visit related to an emergency environmental control plan and found no deficiencies at the time of the visit.
20 Feb 2019Monitor
20 Feb 2019Monitor
Investigated identified deficiencies in background screening, training documentation, and staffing records, including unverified disqualifying offenses, incomplete training certificates, and issues with background screening clearinghouse records.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0091TRAINING - DOCUMENTATION & MONITORING
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
29 Jan 2019Complaint
29 Jan 2019Complaint
Identified a deficiency in emergency power planning and notification, noting the alternate power source was not acquired before implementing the plan, and residents were not notified in writing.
A0200EMERGENCY ENVIRONMENTAL CONTROL
07 Nov 2018Complaint
07 Nov 2018Complaint
Identified deficiencies in admissions and resident rights, care documentation, and emergency power planning, including missing medical examinations and improper discharge notices.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
12 Feb 2018Standard
12 Feb 2018Standard
Concluded no deficiencies were found during a follow-up licensure survey conducted on 2018-02-12.
02 Feb 2018Complaint
02 Feb 2018Complaint
Investigated the complaint through a desk review and found no deficiencies noted at the time of the review.
14 Nov 2017Standard
14 Nov 2017Standard
Found multiple deficiencies in medication records, staff training and monitoring, nursing notes, and background screening processes.
Class 3A0054MEDICATION - RECORDS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0091TRAINING - DOCUMENTATION & MONITORING
Class 3AN278LNS - RECORDS
Class 4CZ814BACKGROUND SCREENING CLEARINGHOUSE
AZ814BACKGROUND SCREENING CLEARINGHOUSE
31 Oct 2017Complaint
31 Oct 2017Complaint
Investigated a complaint and found no evidence the comprehensive emergency management plan had been approved by the local emergency management agency.
Class 3A0181EMERGENCY PLAN APPROVAL
28 Aug 2017Complaint
28 Aug 2017Complaint
Found deficiencies in health assessments and face-to-face exams for multiple residents, failing to meet continued residency requirements.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
16 May 2017
16 May 2017
Found no deficiencies during the follow-up visit.
06 Apr 2017Monitor
06 Apr 2017Monitor
Identified deficiencies in staff ADRD training, background screening, and related documentation.
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
11 Feb 2016Standard
11 Feb 2016Standard
Found that previously cited deficiencies were corrected during the February 11, 2016 revisit.
A0025RESIDENT CARE - SUPERVISION
A0081TRAINING - STAFF IN-SERVICE
A0086TRAINING - ADRD
A0167RESIDENT CONTRACTS
08 Jan 2016Complaint
08 Jan 2016Complaint
Found deficiencies related to resident safety and rights when an outing left a resident missing and staff failed to maintain an attendee list.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
08 Jan 2016Complaint
08 Jan 2016Complaint
Verified corrections of previously reported deficiencies.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
09 Dec 2015Standard
09 Dec 2015Standard
Investigated a relicensure survey and identified deficiencies in daily nursing oversight documentation and in resident contract disclosures.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0086TRAINING - ADRD
Class 4A0167RESIDENT CONTRACTS
05 May 2015Monitor
05 May 2015Monitor
Found no deficiencies.
09 Dec 2014Monitor
09 Dec 2014Monitor
Found no deficiencies during the monitoring visit for Limited Nursing Services.
11 Jun 2014Monitor
11 Jun 2014Monitor
Found no deficiencies. Limited Nursing Services monitoring occurred on 6/11/2014 with no deficiencies found.
10 Dec 2013Standard
10 Dec 2013Standard
Found no deficiencies during the licensure survey.
26 Aug 2013Complaint
26 Aug 2013Complaint
Concluded no deficiencies were identified after a follow-up to prior concerns.
16 Jul 2013Complaint
16 Jul 2013Complaint
Found that the deficiencies identified in a prior complaint were corrected at the time of a follow-up visit.
A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
A0056MEDICATION - LABELING AND ORDERS
16 Jul 2013Complaint
16 Jul 2013Complaint
Found staffing standards deficiencies and improper medication administration, with uncorrected findings.
21 May 2013Complaint
21 May 2013Complaint
Identified deficiencies in medication administration, medication records, and staffing practices, including unlicensed staff handling meds, crushing medications, and inadequate documentation and training.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0078STAFFING STANDARDS - STAFF
13 May 2013Complaint
13 May 2013Complaint
The inspection found deficiencies related to residents' rights documentation and medication labeling/administration procedures.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0056MEDICATION - LABELING AND ORDERS
20 Nov 2012Complaint
20 Nov 2012Complaint
Identified deficiencies at revisit; all previously cited items were corrected during the revisit.
A0004LICENSURE - REQUIREMENTS
A0007ADMISSIONS - CRITERIA
A0162RECORDS - RESIDENT
A0025RESIDENT CARE - SUPERVISION
A0079STAFFING STANDARDS - LEVELS
15 Oct 2012Complaint
15 Oct 2012Complaint
Found no deficiencies; the single allegation was not substantiated.
11 Sept 2012Complaint
11 Sept 2012Complaint
Identified deficiencies in admissions criteria, resident care supervision, staffing levels, and resident records.
Class 3A0004LICENSURE - REQUIREMENTS
Class 3A0007ADMISSIONS - CRITERIA
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0079STAFFING STANDARDS - LEVELS
Class 4A0162RECORDS - RESIDENT
A0078STAFFING STANDARDS - STAFF
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Mirador Living is not affiliated with the owner or operator(s) of Madison at Ocoee. The information above has not been verified or approved by the owner or operator. For exact information, please contact Madison at Ocoee directly. There is no cost for this service. We are compensated by the community you select.
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