I'm very satisfied with this family-owned, gated senior living community. Staff are caring and attentive, the food is great, rooms are comfortable, and my loved one has improved physically and mentally; Ambetter Sunshine covered care, there's high-speed WiFi, free laundry with linens twice weekly, a convenient downtown/SODO location, and all levels of care are available (pricing varies by room and level).
Loved one of resident
Jul 2026
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Reviews
3.36·(11)
Overall rating
5
4
3
2
1
Care
3.7
Staff
3.6
Meals
5.0
Amenities
5.0
Value
3.4
Reviews written on Mirador
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Location
San Jean Facility Care is located at 815 24th St, Orlando, FL, 32805.
About San Jean Facility Care
San Jean Facility Care sits in Orlando, FL, and serves adults 55 and older who need different levels of care like assisted living, memory care, nursing home, independent living, and adult day care. The community has support for 54 residents and is owned by a family who cares for seniors in a homelike environment. San Jean offers several types of rooms including studio, semi-private, and two-bedroom apartments. Every apartment provides private bathrooms, cable TV, kitchenettes, Wi-Fi, telephones, air conditioning, and comes furnished. Meals are prepared onsite with restaurant-style dining, all-day dining, and options for kosher, vegetarian, diabetic, and allergy-sensitive diets. Residents can eat together in a spacious dining room and enjoy food from a professional chef. There's also a lounge, a library, a game room, and a wellness center. San Jean Facility Care provides daily recreational, social, and cultural activities to encourage movement and friendship, and they hold special events and birthday group celebrations.
Staff at San Jean help with bathing, dressing, transfers, walking, toileting, and medication management, always working from a tailored care plan. Nurses are present, with doctors and visiting healthcare professionals like podiatrists, dentists, therapists, and speech therapists available. In-house skilled nursing is available with up to 12-16 hours of nursing care each day, and there's a 24-hour call system with awake staff at all times. San Jean can assist residents who need a two-person transfer or diabetic care such as blood sugar tests and insulin injections. The staff remind incontinent residents to use the restroom. The community has memory care for dementia, as well as respite options for short stays. Housekeeping and laundry are provided, along with move-in coordination and a beautician service onsite. Residents can attend religious services within the building and join in community activities or relax in the outdoor garden or common areas.
Amenities like a fitness center, spa/sauna, business room, movie theater, walking paths, and outdoor smoking areas offer more choices each day. There are transportation services for errands and appointments-people can choose free rides or pay for extra trips-and parking for residents. The building and grounds feature safety measures for accessibility and comfort, including wheelchair accessible showers, emergency alert systems, and 24-hour supervision. San Jean Facility Care is licensed in Florida (License #11563) and follows Fair Housing & Equal Opportunity rules. The community allows payment by private pay, social security, veteran's benefits, and private insurance, charging fees by community, buy-in, respite, and level of need. The facility often prefers residents needing light or medium care but is equipped for many different needs. San Jean runs regular activities like games, music, movies, and resident-run programs, to help keep minds and bodies active. The website is still in development, but the facility focuses on comfort, independence, and comprehensive support for older adults at many stages of life.
People often ask...
San Jean Facility Care offers assisted living.
There are 3 photos of San Jean Facility Care on Mirador.
The full address for this community is 815 24th St, Orlando, FL 32805.
No, San Jean Facility Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Found multiple deficiencies related to adverse incident reporting, emergency management planning, and resident records; timeliness and electronic submission requirements were not met.
Identified a desk review of a complaint investigation; the deficiency was corrected during the desk review.
29 Apr 2025Complaint
29 Apr 2025Complaint
Found a deficiency in visitation policies: the policy did not designate a person responsible for ensuring staff follow the policies.
Class 3CZ841IN-PERSON VISITATION
03 Dec 2024Standard
03 Dec 2024Standard
Verified that there was no approved Comprehensive Emergency Management Plan for 2023 and 2024. Documentation and interviews showed missing approvals and lack of progress toward correction.
Class 3CZ830EMERGENCY MANAGEMENT PLANNING
13 Jan 2023Standard
13 Jan 2023Standard
Found no deficiencies.
01 Aug 2022Complaint
01 Aug 2022Complaint
Observed that prior deficiencies were corrected during the follow-up review.
07 Jun 2022Complaint
07 Jun 2022Complaint
Found that the provider failed to submit the required 15-day adverse incident report to the agency after an incident, though a 1-day report was submitted.
Class 3CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
16 May 2022Complaint
16 May 2022Complaint
Verified that previously identified deficiencies were corrected during the unannounced revisit.
22 Mar 2022Complaint
22 Mar 2022Complaint
Found deficiencies in resident health assessments, elopement risk controls, and staff health documentation. Updated health assessments were not completed timely and staff identification and elopement policies were not properly maintained.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0078STAFFING STANDARDS - STAFF
12 Jan 2022Complaint
12 Jan 2022Complaint
Verified follow-up to a prior complaint; deficiencies were corrected during the survey.
01 Dec 2021Complaint
01 Dec 2021Complaint
Identified deficiencies in resident recordkeeping and incident documentation; follow-up notes and discharge details were incomplete for several residents.
Class 3A0025RESIDENT CARE - SUPERVISION
04 Oct 2021Complaint
04 Oct 2021Complaint
Found no deficiencies.
16 Mar 2021Standard
16 Mar 2021Standard
Found no deficiencies.
10 Feb 2021Standard
10 Feb 2021Standard
Identified deficiencies in staff qualifications and supervision, incomplete resident and facility records, and gaps in residency agreements and emergency planning.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0160RECORDS - FACILITY
Class 3A0162RECORDS - RESIDENT
Class 3A0167RESIDENT CONTRACTS
Class 3A0181EMERGENCY PLAN APPROVAL
15 Dec 2020Complaint
15 Dec 2020Complaint
Identified deficiencies from a prior complaint; corrections were completed by the time of the survey.
02 Nov 2020Complaint
02 Nov 2020Complaint
Identified deficiencies related to following a health care provider's order and incomplete admission documentation; some deficiencies remained uncorrected.
12 Aug 2020Complaint
12 Aug 2020Complaint
Found no deficiencies during a follow-up to a complaint investigation.
27 Jul 2020Complaint
27 Jul 2020Complaint
Identified failures in continued residency criteria, following health care orders, and maintaining required records. Several deficiencies show missing documentation and incomplete reporting.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0160RECORDS - FACILITY
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
24 Jul 2020Complaint
24 Jul 2020Complaint
Identified a safety deficiency due to locked covers on fire alarm pull stations that blocked access during emergencies.
Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
22 Jul 2020Monitor
22 Jul 2020Monitor
Found no deficiencies related to infection control during a revisit on July 22, 2020.
08 Jul 2020Complaint
08 Jul 2020Complaint
Found no deficiencies at the time of the survey after investigating a complaint.
15 May 2020Complaint
15 May 2020Complaint
Identified failures to follow provider orders and incomplete health care documentation for multiple residents.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
05 May 2020Monitor
05 May 2020Monitor
Identified deficiencies in residents' rights and facility procedures, including required notices, privacy, and access to phone and ombudsman.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
04 Feb 2019Complaint
04 Feb 2019Complaint
Found no deficiencies.
09 Oct 2018
09 Oct 2018
Found no deficiencies during the relicense survey.
04 Sept 2018Complaint
04 Sept 2018Complaint
Found no deficiencies.
04 Sept 2018Complaint
04 Sept 2018Complaint
Found no deficiencies during a revisit conducted on 2018-09-04.
04 Sept 2018Standard
04 Sept 2018Standard
Found no deficiencies. An annual monitoring visit occurred on 9/4/2018.
22 Jun 2018Complaint
22 Jun 2018Complaint
Found deficiencies due to an incomplete 1823 Health Assessment for one sampled resident, including missing medical history, diagnosis information, and physician contact details.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0011ADMISSIONS - DISCHARGE
22 Jun 2018Complaint
22 Jun 2018Complaint
Identified deficiencies for failing to discharge a resident within the required 45-day discharge period after a discharge notice was issued.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0011ADMISSIONS - DISCHARGE
14 Feb 2018Complaint
14 Feb 2018Complaint
Found missing documentation of the Comprehensive Emergency Management Plan approval letter as required by the local emergency management agency.
Class 3A0181EMERGENCY PLAN APPROVAL
03 Jul 2017Complaint
03 Jul 2017Complaint
Found no deficiencies.
05 May 2017Complaint
05 May 2017Complaint
Verified no deficiencies were found during the visit.
21 Mar 2017Complaint
21 Mar 2017Complaint
Identified elopement safety deficiencies and incomplete resident records, including missing admission and discharge data.
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0160RECORDS - FACILITY
Class 4CZ821REPORTING REQUIREMENTS; ELECTRONIC SUBMISSION
12 Jan 2017Complaint
12 Jan 2017Complaint
Found prior deficiencies corrected on the day of the revisit; no deficiencies cited.
12 Jan 2017Complaint
12 Jan 2017Complaint
Found no deficiencies; previously cited deficiencies were corrected on the day of the revisit.
21 Nov 2016Complaint
21 Nov 2016Complaint
Observed deficiencies in dietary standards due to failure to follow the posted menu and to document substitutions for the breakfast meal.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
21 Nov 2016Complaint
21 Nov 2016Complaint
Found unsecured prescription medications left in an unlocked location accessible to residents. The issue involved improper storage of medications.
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
24 Oct 2016Standard
24 Oct 2016Standard
Found corrections completed for the previously cited deficiencies during the October 24 revisit.
06 Sept 2016Standard
06 Sept 2016Standard
Found deficiencies in medication recordkeeping, admissions/discharge logging, and staff training documentation. Also noted improper medication administration records and incomplete labeling and orders.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0054MEDICATION - RECORDS
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0079STAFFING STANDARDS - LEVELS
Class 4A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 4A0090TRAINING - DO NOT RESUSCITATE ORDERS
Class 4A0160RECORDS - FACILITY
25 Aug 2016Monitor
25 Aug 2016Monitor
Found no deficiencies during a fire-safety monitoring visit.
17 Aug 2016Complaint
17 Aug 2016Complaint
Found prior deficiencies corrected on revisit.
19 May 2016Complaint
19 May 2016Complaint
Found serious safety and compliance deficiencies, including an elopement, incomplete health assessments, and lapses in staffing and background screening processes.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 2A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4AZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 4AZ816BACKGROUND SCREENING-COMPLIANCE ATTESTATION
05 Aug 2015Expansion
05 Aug 2015Expansion
Found no deficiencies.
27 May 2015Monitor
27 May 2015Monitor
Verified no deficiencies were found during a monitoring visit.
31 Oct 2014Standard
31 Oct 2014Standard
Found no deficiencies during the October 31, 2014 survey revisit.
29 Sept 2014Standard
29 Sept 2014Standard
Identified deficiencies in records, activities, and training; a resident's self-administered medications lacked a physician's order, and program and LMH training were deficient.
Class 3A0026RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES
Class 3A0162RECORDS - RESIDENT
Class 3AL243LMH - TRAINING
24 Jul 2014Monitor
24 Jul 2014Monitor
Found no deficiencies during the follow-up visit.
05 Jun 2014Monitor
05 Jun 2014Monitor
Found staffing deficiencies, including missing healthcare provider statements for one staff member and lack of annual documentation.
Class 3A0078STAFFING STANDARDS - STAFF
13 Jan 2014Complaint
13 Jan 2014Complaint
Found no deficiencies.
22 Nov 2013Complaint
22 Nov 2013Complaint
Found multiple deficiencies in supervision, residents’ rights to communication, physical plant upkeep, health assessments, and staffing practices.
Class 4A0010ADMISSIONS - CONTINUED RESIDENCY
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0079STAFFING STANDARDS - LEVELS
Class 4A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
26 Aug 2013Monitor
26 Aug 2013Monitor
Found no deficiencies. Previously cited deficiencies were corrected on the day of the revisit.
16 Jul 2013Monitor
16 Jul 2013Monitor
Identified deficiencies in staff training and licensure compliance, including missing in-service training on elopement and emergency procedures and incomplete documentation of required trainings.
Class 3A0090TRAINING - DO NOT RESUSCITATE ORDERS
20 Feb 2013Monitor
20 Feb 2013Monitor
Identified inadequate supervision for at least one resident and gaps in resident rights procedures and staff training.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0078STAFFING STANDARDS - STAFF
Class 4A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 2A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4A0167RESIDENT CONTRACTS
Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
20 Feb 2013Monitor
20 Feb 2013Monitor
Verified that previously cited deficiencies were corrected during the revisit.
Class 2A0025RESIDENT CARE - SUPERVISION
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0078STAFFING STANDARDS - STAFF
Class 4A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0082TRAINING - HIV/AIDS
Class 2A0163RECORDS - RESIDENT, PENALTIES FOR ALTERATION
Class 3A0165RISK MGMT & QA; ADVERSE INCIDENT REPORT
Class 4A0167RESIDENT CONTRACTS
Class 4AZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
20 Feb 2013Complaint
20 Feb 2013Complaint
Found that previously cited deficiencies were corrected during a revisit conducted on 2013-02-20.
20 Feb 2013Complaint
20 Feb 2013Complaint
Found no deficiencies identified in the complaint survey; deficiencies were cited on other surveys conducted on the same date.
26 Jun 2012Complaint
26 Jun 2012Complaint
Found deficiencies in supervision and record-keeping, and failures to identify residents at risk of elopement. These issues indicate non-compliance with applicable care and safety standards.
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 4A0025RESIDENT CARE - SUPERVISION
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of San Jean Facility Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact San Jean Facility Care directly. There is no cost for this service. We are compensated by the community you select.
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