Tender at Heart Assisted Living

    1773 Hays St NW, Palm Bay, FL 32907
    • Assisted Living
    • Memory Care

    Comfortable, compassionate, clean, safe, recommended

    I'm very comfortable here - compassionate, organized staff; the home is clean, safe and home-like rather than hospital-like. The owner supports caregivers, they keep me informed, and I recommend this place.

    Current/former resident
    Jul 2026

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    Reviews

    5.00·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Tender at Heart Assisted Living

    Tender at Heart Assisted Living is located at 1773 Hays St NW, Palm Bay, FL, 32907.

    About Tender at Heart Assisted Living

    Tender At Heart Assisted Living sits in Palm Bay, FL, and holds a state license as a small assisted living community with just 5 beds, so folks living there get more personal attention, and you can see that in the care plans made for each person, whether they need help with daily life, memory care for conditions like dementia or Alzheimer's, or a place to stay when their caregiver needs a break. The staff focus on treating every resident with kindness and respect, and many folks who've lived there or had family there say the staff are helpful and truly care. The community's pretty peaceful, with a safe atmosphere that supports seniors wanting to live as independently as possible, but there's always someone around to lend a hand with things like walking, using a wheelchair, taking medicine, and handling personal care, plus help with meals, laundry, and housekeeping if that's needed. If someone likes having their own space, there are choices like studio, single, and two-bedroom apartments, as well as semi-private and one-bedroom rooms, with dedicated studio apartments for memory care folks.

    There are programs and activities set up to help with memory, and the staff have training in helping seniors with Alzheimer's and other memory problems, so it's a good place for people who need that type of care. There's transportation for appointments, cable TV, Wi-Fi, safety features like sprinklers and security, and on-site washers and dryers. Residents can use game and activity rooms, a dining room where meals are served, a fitness center, salon or barbershop, and spaces made to help people stay connected or have guests. The whole set-up lets seniors keep their dignity and enjoy life, whether that's joining in community activities, sitting in a quiet corner, or getting as much help as they need. The options go all the way from independent living to skilled nursing, including hospice, board and care, home health, and adult day services, so the facility takes care of a broad range of folks with different needs, all within a friendly place that aims to feel a little like home, and the high ratings from families and residents show they do a solid job.

    People often ask...

    Tender at Heart Assisted Living offers assisted living, memory care, and board and care.

    The full address for this community is 1773 Hays St NW, Palm Bay, FL 32907.

    No, Tender at Heart Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.

    License number11968384
    StatusActive
    Facility typeAssisted Living Facility
    Capacity5 residents
    View the official license record

    Inspection Reports

    12

    Reports

    0

    Type A Citations

    0

    Type B Citations

    2

    Complaints

    14

    Years

    05 Dec 2024Standard
    Found no deficiencies after a follow-up survey.
    14 Oct 2024Standard
    Found deficiencies in elopement drill documentation and staff health records. The survey noted failure to conduct drills for one staff member and missing annual assessments for an unlicensed caregiver.
    • Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
    • Class 3A0078STAFFING STANDARDS - STAFF
    14 Oct 2024Monitor
    Verified that the deficiency was corrected during follow-up monitoring.
    21 Aug 2024Monitor
    Identified deficiencies in the emergency management plan, including on-site fuel storage and alternate power source details, and temperature control requirements.
    • Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
    01 Aug 2022Complaint
    Found deficiencies that were corrected at the time of survey.
    31 May 2022Complaint
    Found deficiencies in background screening requirements; failed to report staff employment status within 10 days and comply with clearinghouse provisions.
    • Class 2A0025RESIDENT CARE - SUPERVISION
    • CZ814BACKGROUND SCREENING CLEARINGHOUSE
    01 Feb 2021Standard
    Verified no deficiencies were identified during the desk review conducted on 2/1/21.
    20 Oct 2020Standard
    Observed missing health department inspection documentation for 2020 and inadequate in-service/orientation records for staff.
    • Class 3A0081TRAINING - STAFF IN-SERVICE
    • Class 3A0160RECORDS - FACILITY
    29 Aug 2018Standard
    Observed no deficiencies during the re-licensure survey conducted on 8/29/2018.
    30 Aug 2016Standard
    Found no deficiencies during the biennial re-licensure survey conducted on 8/30/2016.
    25 Sept 2014Standard
    Found no deficiencies during the biennial re-licensure survey.
    24 Sept 2012Initial
    Found no deficiencies. An initial licensure survey was conducted on September 24, 2012.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Tender at Heart Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Tender at Heart Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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