Overall impression: Reviews of Tattnall Healthcare Center are strongly mixed, with a clear split between many very positive short-term rehab or post-operative experiences and several severe negative reports describing neglect and unsafe conditions. Multiple reviewers praise the facility for focused rehabilitation, helpful therapy staff, and successful recoveries, while a separate set of reviews allege serious quality and safety failures that resulted in hospitalizations, infections, and emotional distress.
Care quality and clinical safety: A prominent theme among positive reviews is high-quality, rehab-centered care — restorative therapy and a push to maximize recovery are frequently mentioned, including help with walking again and good outcomes after surgery or procedures. Conversely, numerous negative reports describe alarming clinical problems: malnutrition, dehydration, severe pressure sores, urinary tract infections (including E. coli), and cases where residents were hospitalized or nearly died. These extreme negative accounts raise serious safety concerns and suggest pockets of substandard care. The reviews imply notable variability in clinical quality; some patients experience excellent therapeutic outcomes while others report neglectful or dangerous care.
Staff and communication: Staff behavior and competence are described in polarizing terms. Many reviewers praise nurses, CNAs, and certain administrators or kitchen staff as kind, attentive, and professional. Specific staff members receive personal thanks and recommendations. At the same time, other reviewers report rude or unfriendly CNAs, ignored complaints, poor communication (including unclear discharge planning), and emotional distress caused by staff interactions. Communication barriers and inconsistent responses to family concerns are recurring complaints, and there are reports of items being forgotten or lost during transfers.
Facilities and cleanliness: Several positive reviews note that the hospital areas or care they received were clean and that the environment was acceptable. However, multiple negative reviews characterize the facility as dirty, unwelcoming, and in need of improvement. Reviewers also mention that the building is not the newest or most up-to-date, which may affect impressions of the environment. The conflict between reports of cleanliness and descriptions of nasty, unclean conditions suggests variability across units, shifts, or time periods.
Dining and medications: Opinions about food and medication use are mixed but tend toward concern in negative reviews. Some reviewers praise kitchen staff, while others describe very poor food quality. A serious allegation in several negative summaries is the overuse of antipsychotic medications, which is an important clinical and ethical concern if accurate.
Management and administration: Comments about leadership are inconsistent. Some reviewers praise administrators for responsiveness and good oversight, while others accuse management of poor oversight and running the place into the ground, even calling for the facility to be closed. These opposing views point to either uneven leadership performance across different times/units or differing expectations among reviewers.
Notable incidents and patterns: Specific incidents mentioned include a tray incident, stretcher transport problems, forgotten belongings, and nightmares/emotional distress. Positive reviewers frequently recommend visiting the facility and speaking directly with staff before deciding, and several repeat patients or family members state they would return. Negative reviewers call for serious remediation or closure due to alleged neglect and unsafe conditions.
Bottom line and guidance: The reviews present a bifurcated picture — many patients report excellent short-term, rehab-focused care with compassionate staff and strong therapeutic outcomes, while a number of other reviewers report severe lapses in basic care, infection control, nutrition, and cleanliness. This mixed record suggests inconsistent performance that may depend on unit, shift, case mix (rehab vs long-term care), or time period. Prospective residents and families should carefully investigate: tour the facility, ask targeted questions about pressure sore prevention, nutrition, infection history, medication practices, staff ratios, and communication practices, and seek references from recent residents with similar care needs. Where possible, speak to staff across shifts and request documentation of quality measures to reconcile the sharply divergent experiences reported.
