Heritage Inn Health & Rehabilitation

    307 Jones Mill Rd, Statesboro, GA, 30458
    4.2 · 66 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Warm staff, serious safety issues

    I found many staff genuinely warm, professional, and caring-Rashad, Mrs. Marty and others went above and beyond, activities and therapy were excellent, and administration/DON often responsive. However, serious sanitation and safety concerns came up repeatedly: dirty sheets/rooms, roach/bug reports, missed showers/meds, occasional neglect/unresponsiveness and unprofessional behavior by some. Overall it's a mixed experience-great people and good rehab at times, but cleanliness and safety issues need to be resolved before I'd fully recommend it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.15 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      5.0
    • Amenities

      2.0
    • Value

      5.0

    Location

    Map showing location of Heritage Inn Health & Rehabilitation

    About Heritage Inn Health & Rehabilitation

    Heritage Inn Health & Rehabilitation sits over on Jones Mill Road in Statesboro, GA, and has a total of 92 certified beds, though there's usually about 63 residents on an average day, so it rarely feels crowded but you do get that sense of people around, which some folks like and others might not. The place is classified as a nursing home and offers a wide range of services like physical therapy, occupational therapy, and speech therapy for people who need rehabilitation, whether for the short-term or the long haul, and they also provide high acuity care for folks who have more serious medical needs along with respite care and even some home care services if it comes to that. There's an onsite skilled care center with 62 beds, Medicare-certified, which is one of the more unique features, and the place claims to focus on creating a comfortable, supportive space for the residents with different types of care arranged to fit each person's needs. They've been run by Clinical Services Inc since back in November 2007 and they mention a connection to Health Scholarships, Inc., which stands out a bit compared to some other places.

    Heritage Inn Health & Rehabilitation has a nurse staffing level of 2.78 nurse hours per resident each day, which is under the state average of 3.5, so it might mean the nurses are stretched somewhat thinner than in some Georgia facilities, and their nurse turnover rate, sitting at 55.8%, is quite a bit higher than the state average, which suggests folks might come and go more often than you might hope and that could affect the consistency of care. In terms of state inspections, this place has had 12 deficiencies reported, including some related to infection control and others concerning resident rights like self-administering medications and keeping personal and medical records private, as well as issues with developing and following detailed care plans for each resident, so there've been some areas flagged for attention. The reviews hover around a 2.6 out of 5, which folks can take how they like, but it's good to keep in mind if you're considering moving in or having someone you care about stay here, as it reflects a range of experiences. Overall, the place tries to offer a mix of progressive rehab, long-term care, and personal services, and the "Heritage Inn" name shows up in different parts of the building and care programs, which gives it a certain identity, but like any other facility it has its strengths and drawbacks.

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