PruittHealth - Crestwood

    415 Pendleton Pl, Valdosta, GA, 31602
    3.9 · 55 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Compassionate staff, serious systemic problems

    I've had a mixed experience during my loved one's 3+ year stay: many nurses, CNAs and rehab staff are compassionate and communicative, activities are good, and the facility can feel like home - but chronic staffing shortages (especially weekends/holidays), an old/dilapidated building and poor administration responsiveness are major problems. Serious issues occurred - a privacy violation during care, theft, misreported therapy, hospital transfer without belongings, and safety concerns for dementia residents - and maintenance/cleanliness can be hit-or-miss. Several staff (Leslie, Danielle, Anna, Kim, Tracy, and administrator Adrian) went above and beyond and deserve praise, but unprofessional or rude staff and slow leadership response mean you must advocate aggressively. Good for rehab/long-term care if you accept the tradeoffs, but be prepared to push for oversight (ombudsman) and closely monitor care.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.85 · 55 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      3.9
    • Meals

      3.8
    • Amenities

      2.0
    • Value

      5.0

    Location

    Map showing location of PruittHealth - Crestwood

    About PruittHealth - Crestwood

    PruittHealth - Crestwood in Valdosta, Georgia, offers nursing home care with skilled nursing and help for seniors who need extra medical support after illness, surgery, or a hospital stay, and the facility has 79 certified beds with about 66 residents each day, with 13 beds being open as of June 2025. The place runs as a for-profit limited liability company and isn't part of a Continuing Care Retirement Community, while it accepts Medicare and Medicaid and provides both short-term rehab and long-term care. Residents can get help with bathing, dressing, moving around, and taking medicine, and nurses are on duty for 12 to 16 hours a day, with round-the-clock supervision and a 24-hour call system, so staff are pretty available most of the time, and the nurse staffing hours per resident average 3.55 a day, which is slightly above the state average, and the nurse turnover rate sits at 36.5%, lower than the state average of 48.8%. The place does have a history with some problems from reports, like failing to report and prevent suspected abuse, neglect, and theft, though these led to no actual harm but did have the potential for problems, and there's been one infection-related issue and ten noted deficiencies overall in recent inspections, with infection control and abuse prevention being areas where inspectors found concerns.

    PruittHealth - Crestwood provides community services such as housekeeping, laundry, move-in support, and family services, plus restaurant-style dining, all-day meal options, custom diets for allergies or diabetes, and meals made by a professional chef. Residents get room perks like private bathrooms, kitchenettes, cable TV, phones, air conditioning, furniture, and Wi-Fi, and there are rooms for arts, games, fitness, and a library, plus walking paths, outdoor gardens, a courtyard, spa rooms, and common spaces. Activities happen daily, some are planned by staff, others by residents, and amenities include movie nights, fitness programs, outdoor time, and scheduled transportation for appointments or outings. There's a large rehab room with therapy equipment like e-stim, deep heat, ultrasound, a Biodex™ bike and treadmill, and short-wave diathermy, as well as specialized tools for swallowing treatment such as VitalStim, and the Memory Support Unit holds 28 beds with two enclosed courtyards and a secure outdoor area for families and patients. The center offers wound care, medication management, hospice, property management, and coordination of care, and services include adult day care, assisted living, home health care, senior living, and memory or dementia care.

    PruittHealth operates Crestwood and runs a chain of nursing homes, with over 50 years of experience working to maintain the peace of mind of patients and their families, and the facility says it aims for high-quality, compassionate care. On top of standard nursing care, extras such as therapy for speech, occupational, and physical needs, infusion and pharmacy services, medical supply help, and other medical support are available, and there are resources for families to learn more about these treatments and handle financial decisions. Families can use different support services to better understand care plans and options, and the location tries to keep things comfortable and home-like, with a mix of private spaces and chances to stay social through community activities.

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