Harborview Satilla

    1600 Riverside Ave, Waycross, GA 31501
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    4.5ยท64 reviews

    Compassionate attentive staff helped dad

    I'm very pleased with the compassionate, attentive nurses and CNAs - the rehab and therapy team got my dad back on his feet and motivated him to participate. The facility is clean, safe and home-like, and admissions/administration (Haley) were reassuring and communicative. Staff consistently went above and beyond and made a difficult time much easier; overall a very positive experience with just a little room for improvement.

    Loved one of resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.50ยท(64)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      2.0

    Pros

    • Compassionate and attentive nursing and CNA staff
    • Experienced physical and occupational therapy team
    • Consistent rehabilitation progress and measurable therapy outcomes
    • Supportive and communicative admissions and office personnel
    • Personalized encouragement and resident-centered interactions
    • Flexible accommodation of dietary preferences
    • Engaging activities and seasonal event programming
    • Clean, decorated interior common areas
    • Clear family communication and routine progress updates
    • Efficient handling of insurance and payment processes

    Cons

    • Aging physical plant with deferred maintenance
    • Outdated resident rooms and bathrooms
    • Small shared (double) room sizes
    • Roof and exterior repair needs
    • Sanitation and cleanliness concerns in some areas
    • Variable staff performance and responsiveness
    • Pricing not aligned with facility condition
    • Questions about management and ownership responsiveness

    Summary of reviews

    Overall impression: Reviews describe a facility where clinical care and therapy are consistently viewed as strong, while the physical environment and some operational aspects raise concerns. Families and residents frequently praise individual caregivers, nursing teams, and therapists for compassion, encouragement and measurable rehabilitation progress. At the same time, the buildingโ€™s age and visible maintenance needs contribute to frustration about value and long-term livability.

    Care and staff: A dominant theme is high-quality personal care. Multiple accounts emphasize attentive CNAs and nurses who provide regular checks, sit with residents, and support emotional as well as clinical needs. Physical and occupational therapy are repeatedly credited with successful outcomes โ€” reviewers cite regained mobility and productive care-plan meetings. Individual staff members and teams are often named and described as going beyond routine duties, indicating strong interpersonal relationships between caregivers and families.

    Dining and activities: Meal service and activity programming receive largely positive comments. Reviewers report that meals are acceptable even to selective eaters and that staff accommodate food requests. The facility organizes seasonal decorations and events that contribute to an uplifting, home-like atmosphere for many residents. These programmatic elements appear to support resident engagement and morale.

    Facilities and maintenance: The buildingโ€™s age is a recurring operational concern. The facility dates from the 1960s and multiple comments call out dated resident rooms, small double-occupancy spaces, rusted or worn bathroom fixtures, and a roof requiring repair. While some common areas and the reception space have been refreshed, the condition of many resident rooms and certain infrastructure items led families to recommend substantial renovation or replacement. Several reviewers also raised sanitation and cleanliness concerns in unspecified areas, which contrasts with other comments praising interior cleanliness and suggests uneven environmental standards across the campus.

    Management and operations: Admissions and office staff receive positive remarks for communication and reassurance during transitions. However, there are also expressions of frustration about management or ownership responsiveness and perceived misalignment between pricing and the facilityโ€™s physical condition. Service consistency is another pattern: while many describe exemplary, reliable staff performance, others report variability in responsiveness and overall service quality, indicating operational inconsistency rather than uniform care deficits.

    Notable patterns and considerations: Prospective residents and families are likely to find strong, person-centered nursing and rehabilitation services at this facility, with many staff members demonstrating dedication and effective therapeutic outcomes. Those same decision-makers should weigh the trade-offs related to the facilityโ€™s physical condition, room sizes, and potential sanitation variability. If environment and modernized accommodations are priorities, families may want to seek detailed tours of resident rooms and ask management about planned capital improvements, cleaning protocols, and staffing consistency. Conversely, if rehabilitation success and individualized caregiver attention are the highest priorities, the facilityโ€™s clinical teams and activity programming may meet those needs despite the older physical plant.

    Reviews written on Mirador

    We have no reviews to show about Harborview Satilla.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    1ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Harborview Satilla

    Harborview Satilla is located at 1600 Riverside Ave, Waycross, GA, 31501.

    About Harborview Satilla

    Harborview Satilla sits in Waycross, Georgia, close to Memorial Satilla Health, and serves older adults who need nursing care or specialized programs, especially memory care for those with Alzheimer's and dementia, and the place stays accredited while holding a strong reputation for quality, so folks who come here get 24-hour nursing coverage, skilled nursing, and physical, occupational, and speech therapies, and there's palliative care for those who need comfort and symptom support over the long term, plus nutritional counseling for those wanting guidance on meals. The staff follows an interdisciplinary model, which means nurses, therapists, and medical professionals work together with residents and their families to figure out care needs, preferences, and personal goals, and they hold a care-planning conference a few days after you move in to talk through your needs, possible discharge plans, and any progress, so things won't go forgotten. The admissions process asks for insurance cards, identification, power of attorney documents, and offers electronic signing to make things run smoother, with paperwork completed in about a day.

    Harborview Satilla accepts referrals from local hospitals and hospice facilities, and VA services are set up specially for military veterans, so there's no gap for those who have served, and folks can pay bills online or use the MyHealthONEยฎ portal for medical records and general info, surgery text messaging, and access to Consult-A-Nurseยฎ for health questions, and there are extra help options like the Patient Payment Estimator and financial resource service. Residents get personalized care, from help with bathing, eating, and medication, to more complex medical treatments when required, and the rooms and shared spaces offer a homey setting, including the Esteem Salons for grooming and hair. Faith-based support is available too, so spiritual needs aren't overlooked, with prayer offered in every care plan. Classes, events, and COVID-19 information are all part of the community support, along with visitor amenities and a patient engagement program called H2U - health to you. Harborview Satilla covers a wide range, from basic daily living support up to complicated rehab and cardiac management, and meets all federal criteria for Medicare and Medicaid reimbursement, so it's covered by many insurance plans. Staff follows a leadership model under an Executive Director, with many layers there to keep things running, and the team focuses on building good relationships with residents and families, which helps people keep up their morale and comfort during what can be difficult times. Fair Housing & Equal Opportunity standards apply, and, while Harborview Satilla isn't a perfect place, it does give focused medical and personal support in a straightforward, thorough way.

    People often ask...

    Harborview Satilla offers assisted living, memory care, and skilled nursing.

    The full address for this community is 1600 Riverside Ave, Waycross, GA 31501.

    No, Harborview Satilla does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Harborview Satilla. The information above has not been verified or approved by the owner or operator. For exact information, please contact Harborview Satilla directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 18 facilities$4,368/mo
    2. 17 facilities$4,396/mo
    3. 5 facilities$3,456/mo
    4. 9 facilities$4,466/mo
    5. 1 facilities$3,453/mo
    6. 2 facilities$3,689/mo
    7. 2 facilities
    8. 3 facilities$3,770/mo
    9. 2 facilities
    10. 2 facilities
    11. 2 facilities$3,644/mo
    12. 1 facilities$3,445/mo
    ยฉ 2026 Mirador Living