Harborview Satilla

    1600 Riverside Ave, Waycross, GA, 31501
    4.5 · 62 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Compassionate care facility needs renovation

    I'm very grateful for the truly caring, attentive staff - nurses and CNAs (Marla, Keyshon and many others) went above and beyond, kept loved ones safe, communicated regularly, and the rehab/PT team got my family member back on their feet. The interior is clean, pretty and uplifting, meals were well done (even my picky eater liked them), and staff create a home-like, active environment with great teamwork. That said, the building is dated (1960s), rooms and bathrooms need remodeling, the roof and some maintenance are concerning, and prices aren't lower than newer places - residents deserve a major remodel or rebuild. Overall, excellent care from compassionate people, but the facility's infrastructure needs urgent attention.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.55 · 62 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      4.5
    • Amenities

      3.0
    • Value

      2.0

    Location

    Map showing location of Harborview Satilla

    About Harborview Satilla

    Harborview Satilla sits in Waycross, Georgia, close to Memorial Satilla Health, and serves older adults who need nursing care or specialized programs, especially memory care for those with Alzheimer's and dementia, and the place stays accredited while holding a strong reputation for quality, so folks who come here get 24-hour nursing coverage, skilled nursing, and physical, occupational, and speech therapies, and there's palliative care for those who need comfort and symptom support over the long term, plus nutritional counseling for those wanting guidance on meals. The staff follows an interdisciplinary model, which means nurses, therapists, and medical professionals work together with residents and their families to figure out care needs, preferences, and personal goals, and they hold a care-planning conference a few days after you move in to talk through your needs, possible discharge plans, and any progress, so things won't go forgotten. The admissions process asks for insurance cards, identification, power of attorney documents, and offers electronic signing to make things run smoother, with paperwork completed in about a day.

    Harborview Satilla accepts referrals from local hospitals and hospice facilities, and VA services are set up specially for military veterans, so there's no gap for those who have served, and folks can pay bills online or use the MyHealthONE® portal for medical records and general info, surgery text messaging, and access to Consult-A-Nurse® for health questions, and there are extra help options like the Patient Payment Estimator and financial resource service. Residents get personalized care, from help with bathing, eating, and medication, to more complex medical treatments when required, and the rooms and shared spaces offer a homey setting, including the Esteem Salons for grooming and hair. Faith-based support is available too, so spiritual needs aren't overlooked, with prayer offered in every care plan. Classes, events, and COVID-19 information are all part of the community support, along with visitor amenities and a patient engagement program called H2U - health to you. Harborview Satilla covers a wide range, from basic daily living support up to complicated rehab and cardiac management, and meets all federal criteria for Medicare and Medicaid reimbursement, so it's covered by many insurance plans. Staff follows a leadership model under an Executive Director, with many layers there to keep things running, and the team focuses on building good relationships with residents and families, which helps people keep up their morale and comfort during what can be difficult times. Fair Housing & Equal Opportunity standards apply, and, while Harborview Satilla isn't a perfect place, it does give focused medical and personal support in a straightforward, thorough way.

    People often ask...

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