Good Samaritan Society Pohai Nani

    45-090 Namoku St, Kaneohe, HI 96744
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Reviews

    4.73·(56)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.8
    • Meals

      4.2
    • Amenities

      4.4
    • Value

      3.8

    Pros

    • Scenic mountain and bay views
    • Well-maintained, landscaped grounds
    • Friendly, professional caregiving staff
    • Engaging and varied activity program (arts, theater, fitness, excursions)
    • On-site fitness, pool, and wellness facilities
    • Multiple housing formats including studio, one- and two-bedroom apartments and private homes
    • Dining with diverse offerings, dietary options, and daily specials
    • Clean, well-kept interior and common areas
    • On-campus amenities: art studio, theater/multipurpose rooms, library
    • Scheduled transportation and shuttle services
    • Housekeeping and laundry services available
    • Welcoming tour and admissions presentations

    Cons

    • Repetitive meal cycles and limited menu variety
    • Delays in toileting and nighttime assistance response
    • Limited capacity for higher-acuity/skilled nursing care
    • Small unit sizes in some apartment types
    • Availability constraints and admission waitlists
    • Higher pricing and affordability concerns
    • Parking and vehicle-access limitations
    • Ancillary services often charged separately

    Summary of reviews

    Good Samaritan Society Pohai Nani is consistently described as a picturesque, well-maintained senior living campus with strong emphasis on grounds, views, and on-site amenities. Reviewers highlight the mountain and bay vistas, extensive landscaping, and a range of communal spaces — art studios, theaters, a library, multipurpose rooms, and walkable grounds — that support social engagement. Housing options are varied, spanning studio and multi-bedroom apartments and standalone private-home style units, and many units offer features such as cross-ventilation and balconies.

    Care and staffing receive frequent praise. Staff are commonly characterized as friendly, professional, and attentive; marketing and admissions interactions are often cited as informative and welcoming. Families and prospective residents report that caregivers and nursing staff show compassion and provide reliable respite and short-term care. That said, a recurring operational concern is response time for personal care needs during night hours: multiple comments indicate delays in toileting assistance or nighttime help, which suggests an area for staffing or process improvement.

    Dining and foodservice are repeatedly mentioned as a focal point. Many residents praise the quality, variety of daily specials, ethnic offerings, and availability of dietary accommodations such as sugar-free or low-calorie choices. At the same time, a number of reviewers describe the regular menu cycle as repetitive or note variability in perceived meal quality. The facility appears to run a cafeteria-style dining option alongside more formal dining rooms; there are occasional expectations around meal dress and service that prospective residents should review.

    Activity programming and wellness offerings are clear strengths. The community offers continuous exercise and dance classes, on-site fitness and pool facilities, regular entertainment and weekly shows, crafts and galleries, and scheduled outings. These programs contribute to a social, active campus atmosphere and a sense of a tight-knit community. Transportation and shuttle services are available for off-campus appointments and events.

    Facilities and operations are generally described as clean, recently renovated or well-kept, and resort-like by many visitors. Noted limitations include relatively small apartment sizes in certain unit types, parking and vehicle-access challenges on campus, and a limited dedicated skilled nursing or hospital-like care area that can fill to capacity. Cost and availability are other practical considerations: reviewers mention higher-than-average pricing for some unit types, occasional lack of available apartments to tour, and ancillary fees for services such as laundry.

    In summary, Pohai Nani presents as a well-run, amenity-rich senior living community with strong programming, attentive staff, and an attractive physical setting. Prospective residents and families should weigh the positive lifestyle and activity environment against operational considerations such as nighttime assistance responsiveness, level-of-care capacity for higher-acuity needs, unit size, parking, and pricing/availability when deciding whether the community matches clinical and logistical needs.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Good Samaritan Society Pohai Nani is located at 45-090 Namoku St, Kaneohe, HI, 96744.

    About Good Samaritan Society Pohai Nani

    Good Samaritan Society Pohai Nani sits on 16 acres in Kaneohe, Hawaii, and gives seniors a peaceful home with postcard views of the Ko'olau Mountains, the Forest Reserve, and Kaneohe Bay, where folks can look out and see the trees and water every day. The campus is wheelchair accessible, parking is available, and there are restrooms for both visitors and residents. The place offers a variety of living choices, including senior apartments, assisted living, independent living, memory care, nursing homes, and even respite care for short stays. Many healthcare services like skilled nursing, rehabilitation therapy-both inpatient and outpatient-and in-home care are all part of the care offered, along with support programs for caregivers, so families get some help too.

    Seniors can get personalized care plans, medication management, 24-hour nursing, wellness monitoring, and access to healthcare professionals like Dr. John Garvie and Linda Denise Chiu. They offer occupational and physical therapy, plus there's a fitness center, heated swimming pool, hot tub, water fitness classes, and wellness programs designed to keep folks moving and healthy. The modern library, computer room, craft room, art studio, and community spaces mean there's always something to do, whether it's reading, making art, or joining in on events like live music and estate planning talks. Seniors are encouraged to walk along the paths lined with native trees and flowers, relax in the gardens, or try out activities that foster the Aloha Spirit and community bonds.

    The staff supports both body and mind through a range of programs and social gatherings, and the campus sits close to parks, botanical gardens, and places of worship, such as Kailua Hongwanji Temple. Residents get a mix of comfort and professional care, plus amenities such as community rooms, accessible bathrooms, an on-site drive-thru, and easy access to local cafes and restaurants. Good Samaritan Society Pohai Nani focuses on caring for the whole person by blending health, social, and spiritual support in a scenic part of Hawaii.

    People often ask...

    Good Samaritan Society Pohai Nani offers independent living, assisted living, memory care, and skilled nursing.

    There are 24 photos of Good Samaritan Society Pohai Nani on Mirador.

    Yes, Good Samaritan Society Pohai Nani allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 45-090 Namoku St, Kaneohe, HI 96744.

    No, Good Samaritan Society Pohai Nani does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Hawaii, the Department of Health's Office of Health Care Assurance licenses care facilities and publishes the statements of deficiency from its inspections.

    License numberhi-lic-7-alf
    Facility typeAssisted Living Facility
    ExpiresMay 31st, 2027

    Inspection Reports

    10

    Reports

    9

    Type A Citations

    10

    Type B Citations

    0

    Complaints

    3

    Years

    18 Feb 2026Inspection
    Investigated multiple deficiencies: outdated service plan not reflecting current diet order; lack of documented follow-up on urinary concerns; health monitoring gaps during antibiotic treatment; and missing TB clearance documentation for residents.
    • Type A§11-90-8 Range of services. (a)(2) Service plan.Service plan development and content
    • Type B§11-90-8 Range of services. (b)(1)(F) Services.Nursing assessment, health monitoring, and routine nursing tasks
    • Type B§11-90-8 Range of services. (b)(1)(F) Services.Nursing assessment, health monitoring, and routine nursing tasks
    • Type A§11-90-9 Record and reports system. (a)(1)Record and reports system
    09 Oct 2025Inspection
    Investigative findings identified issues with resident records, including missing pre-admission care determinations, an absent annual physical exam for a resident, and missing birth and discharge dates in the permanent register.
    • Type A§11-100.1-10Admission policies
    • Type B§11-100.1-17Records and reports
    • §11-100.1-17Records and reports
    09 Oct 2025Inspection
    Investigated records and health information; found missing caregiver medical exams and incomplete resident records including admission height measurements.
    • Type A11-100.1-9Records and reports (a)(1)
    • Type A11-100.1-17Records and reports (a)(1)
    • Type B11-100.1-17Records and reports (b)(3)
    14 Feb 2025Inspection
    Inspector identified two deficiencies: the resident’s service plan was not updated to reflect urinary incontinence, and there was no documented communication to the licensed nurse about new physical findings.
    • Type B§11-90-8Range of services
    • Type B§11-90-8Nursing services
    10 Oct 2024Inspection
    Found no deficiencies.
    09 Oct 2024Inspection
    Found no deficiencies.
    26 Feb 2024Inspection
    The facility had deficiencies in developing and maintaining accurate resident service plans and in proper medication management, including self-administration policies and capacity assessments.
    • Type A§11-90-8 Range of services. (a)(2)Service plan
    • Type A§11-90-8 Range of services. (a)(3)Services
    • Type B§11-90-8 Range of services. (b)(1)(F)Self-medication
    • Type B§11-90-8 Range of services. (b)(3)(A)(i)Self-medication
    • Type B§11-90-8 Range of services. (b)(3)(A)(i)Self-medication
    10 Oct 2023Inspection
    Investigated and found no deficiencies.
    05 Oct 2023Inspection
    Found no deficiencies. The inspection occurred on October 5, 2023.
    16 Feb 2023Inspection
    Found deficiencies in service planning, medication oversight, and incident reporting, including an incomplete care plan addressing wandering risk and missing medication reviews.
    • Type A§11-90-8(a)(1)Range of services; Service plan
    • Type B§11-90-8(b)(2)(C)Range of services; (b)(2)(C) Services
    • Type A§11-90-9(a)(4)Record and reports system

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    Mirador Living is not affiliated with the owner or operator(s) of Good Samaritan Society Pohai Nani. The information above has not been verified or approved by the owner or operator. For exact information, please contact Good Samaritan Society Pohai Nani directly. There is no cost for this service. We are compensated by the community you select.

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