I toured Sequoia Springs with Ross and immediately felt welcomed - the staff are warm, attentive, and genuinely caring. My mom loves her independent-living cottage: clean, comfortable apartment with a private bath, good food (they accommodated her diet), and lots of activities and attractive grounds. Staff were responsive during a crisis, kept us informed, and made our family feel safe and supported. Overall a very positive, family-like community I would recommend.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Inconsistent meal quality and limited menu variety
Variable staffing levels leading to occasional service delays
Sanitation consistency issues in some bathrooms/common areas
Inconsistent suitability of memory-care programming for differing dementia needs
Challenges in complaint handling and communication tone
Limits in accommodating certain complex or atypical care needs
Intermittent staff training and procedural adherence gaps
Summary of reviews
Overall impression: Sequoia Springs presents as a well-maintained, activity-rich senior living community with a strong emphasis on resident dignity and family communication. Many families describe the staff as compassionate and responsive, and reviewers commonly cite personalized care plans, attentive med-techs, and a generally safe environment that provides peace of mind. Management is frequently described as accessible and proactive; the leadership, including the community manager, is often singled out for creating a welcoming touring and move-in experience.
Care and staff: The dominant theme is staff kindness and a resident-centered approach. Care teams (caregivers, med-techs, housekeeping and front-desk personnel) are described as polite, helpful, and skilled at routine needs and medication management. Reviewers value the individualized attention and quick issue resolution when management is engaged. That said, there are recurring operational concerns: staffing levels can fluctuate, producing occasional delays in service, and a few families raised questions about the consistency of staff training and adherence to procedures. These operational gaps have, in some instances, affected families’ comfort with complaint resolution and the tone of internal communications.
Dining: Dining is a mixed picture. The community offers selectable menus, accommodations for dietary restrictions (for example, gluten-free options), flexible meal service and 24/7 snack access—features families appreciated. Numerous reviewers praised the dining room atmosphere and the ability to choose meals. At the same time, reviewers also described variable meal quality and limited menu variety (including frequent seafood options and occasional perceptions of scarcity). Prospective residents should consider sampling meals and asking about menu rotation and kitchen staffing.
Activities and social life: Programming is a clear strength. The activity calendar includes exercise classes, speakers, plays, cooking classes, bingo, happy hours, and scheduled outings—many residents are described as socially engaged and active. Memory-care programming is more mixed; reviewers described both well-staffed, social neighborhoods and memory-care situations where the fit was not appropriate for every resident. In other words, the community offers robust social opportunities, but families of people with specific dementia-care needs should assess whether the memory-care model aligns with the individual’s need for stimulation versus a quieter, more structured environment.
Facilities and cleanliness: Physical facilities receive largely positive feedback: rooms are described as clean, recently updated, and in good repair, with attractive décor, nice views, and usable outdoor spaces. Independent living cottages and private apartments are noted as comfortable and private. However, a small number of reviews identified sanitation concerns in some bathrooms and suggested occasional lapses in housekeeping thoroughness; prospective visitors may want to inspect resident bathrooms and common restrooms during a tour.
Management and notable patterns: Management responsiveness and transparent pricing are recurring positives, and families often feel supported during transitions and crises. The community appears to deliver strong value for many residents. Notable patterns to weigh: (1) operational variability — staffing levels and training adherence can be inconsistent at times; (2) dining variability — menu variety and meal quality can fluctuate; and (3) memory-care fit — the programming may not suit every dementia presentation. A few reviewers also expressed unease about how complaints were handled in specific instances.
Recommendation for families: Sequoia Springs may be a strong fit for residents seeking an active, social community with compassionate staff, comprehensive services, and private apartment options. When evaluating the community, families should (a) ask about current staffing ratios and training programs, (b) sample meals and review menu rotation, (c) tour the memory-care neighborhood to assess fit for the prospective resident’s cognitive and social needs, and (d) inspect resident and common-area bathrooms for cleanliness standards. These targeted checks will help determine whether the community’s strengths align with an individual resident’s priorities and care needs.
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Location
Sequoia Springs Senior Living Community is located at 2401 Redwood Way, Fortuna, CA, 95540.
About Sequoia Springs Senior Living Community
Sequoia Springs Senior Living Community sits out in Fortuna, California, and has always been known around town as a welcoming place for seniors needing different levels of help, with folks calling it Emeritus at Sequoia Springs too. The facility's got a peaceful setting with lush landscaping, pleasant walking paths, and outdoor spaces folks enjoy, and the grounds are kept up nicely, real friendly for people who love a stroll or time outside. Residents pick between independent living, assisted living, and specialized memory care, depending on what they need, and the community has cottages for seniors who want a bit more independence, even letting them bring pets along, which folks like, and everything's built with easy access in mind for wheelchairs or walkers.
In assisted living, residents get help with things like dressing, bathing, taking medicine, and moving around, with a 24-hour call system and round-the-clock staff on-site, and staff do house-keeping, laundry, and check in often. For those needing memory care, there's a secure unit that handles Alzheimer's and other dementia forms with comfortable private or shared spaces, keeping doors locked against wandering and planning activities to reduce confusion or restlessness. There's also short-term respite care when someone needs extra care after a stay in the hospital or their caregiver needs a break, and families can use the adult day care program too, which lets their loved ones spend time in the community for a few hours or a day while they handle things elsewhere.
The people there share meals together in a restaurant-style dining room with choices for special diets like diabetes or allergies, and meals come three times a day, made to taste good and meet nutrition needs since they've actually won best meals and dining awards over the years. Activities fill the calendar, from movie nights and music to gardening, arts, games, and outings, so there's usually something happening-helping folks stay busy and make friends. Rooms and apartments have private bathrooms, kitchenettes, patios or balconies, and hook-ups for cable TV, Internet, and phones, with some units having washers, dryers, and emergency call buttons for safety. Residents can use the beauty salon or barbershop, fitness and wellness rooms, library, common lounge, and outdoor courtyards, and there's scheduled rides for errands or doctors' appointments along with parking for those who still drive.
The staff gets noticed for being kind, joyful, and helpful, making residents and families feel welcomed, and there's special support for family members who need guidance or updates about their loved ones. They offer home health care with aides who provide non-medical help and company for folks living at home, and across all services they focus on safety, independence, and a good quality of life. People can set up a tour online, request information, or even sign up for the newsletter if they just want to keep up with what's going on, and the place has employment opportunities for those wanting to join the staff. Everything's centered on meaningful living, helping residents take part in community life and stay as self-reliant as possible, all in a safe and well-kept place.
People often ask...
Sequoia Springs Senior Living Community offers competitive pricing, with rates starting at a cost of $2,250 per month.
Sequoia Springs Senior Living Community offers independent living, assisted living, and memory care.
There are 22 photos of Sequoia Springs Senior Living Community on Mirador.
Yes, Sequoia Springs Senior Living Community allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2401 Redwood Way, Fortuna, CA 95540.
No, Sequoia Springs Senior Living Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified a medication administration error where a cup prepared for one resident was given to a different resident; the resident was monitored for adverse effects and a civil penalty was issued.
Type A87465(a)(4)
15 Apr 2026Complaint
15 Apr 2026Complaint
Investigated the complaint and concluded that the allegations could not be proven.
14 Jan 2026Inspection
14 Jan 2026Inspection
Observed that the floor plan did not match the actual building and an updated sketch was requested; noted water damage on ceilings near the front desk and in the hallway, and a privacy issue where resident names were visible in the medication rooms. Fire and safety systems appeared in place and maintained.
29 Dec 2025Inspection
29 Dec 2025Inspection
Verified understanding of licensing requirements and procedures during COMP II with the applicant and administrator.
30 Sept 2025Inspection
30 Sept 2025Inspection
Identified deficiencies related to staff training hours and medication administration that could affect residents' safety. Staff did not complete required annual training, and medication administration errors occurred.
Type A87465(c)(2)
Type B1569.625(b)(2)
Type B87465(h)(5)
19 Aug 2025Complaint
19 Aug 2025Complaint
Investigated a complaint that a resident was not readmitted after hospital discharge, raising concerns about protection from involuntary transfers and evictions. The resident later returned to the location and began hospice care.
Type A1569.269(a)(22)(22)
19 Aug 2025Complaint
19 Aug 2025Complaint
Investigated an allegation that the administrator did not respond timely to resident concerns. The investigation found sufficient evidence to support that allegation, while a separate claim that a resident fall was not reported did not have sufficient evidence.
Type B1569.157(c)
19 Aug 2025Complaint
19 Aug 2025Complaint
Identified delayed administration of prescribed antibiotics and late entry of the order into the system.
Type A87465(a)(4)
19 Aug 2025Inspection
19 Aug 2025Inspection
Observed that the front exit door was not monitored, posing an immediate safety risk to residents who may elope.
Type A87705(d)
06 Aug 2025Complaint
06 Aug 2025Complaint
Investigated an allegation that a minor administered medications; interviews indicated the allegation may have happened, but there wasn't enough evidence to prove or disprove it.
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated an allegation that residents were not allowed to have visitors at the site. Findings showed a policy barred visits without prior notice and violated health and safety code.
Type A1569.269(a)(24)
02 Jul 2025Complaint
02 Jul 2025Complaint
Identified that the call system was not fully operational, causing delayed assistance to residents. After-hours response times exceeded 20 minutes.
Type B87303(a)
Type B87411(a)
14 May 2025Inspection
14 May 2025Inspection
Investigated an incident where a resident was seen outside looking in through a window, with the room door unlocked and the exit alarm off; staff escorted the resident back inside.
16 Apr 2025Inspection
16 Apr 2025Inspection
Identified a management change and that paperwork to officially update the administrator was to be sent; no citations were issued.
12 Feb 2025Complaint
12 Feb 2025Complaint
Investigated that a refund to the resident's responsible party was not issued within the 15-day timeframe after the personal property was removed.
Type B1569.652(c)
13 Jan 2025Inspection
13 Jan 2025Inspection
Investigated a report that food items were difficult to obtain and incidents could not be reported as required. Observed the site’s food stores within regulation and handwritten records were used since a new management team took over.
23 Dec 2024Complaint
23 Dec 2024Complaint
Investigated an allegation that a staff member made an inappropriate comment about a resident and another that a pendant was mishandled; no evidence found to support either.
05 Nov 2024Inspection
05 Nov 2024Inspection
Identified two medication-order errors due to misreading orders and missing evidence of annual staff training in most staff files.
Type A87465(a)(4)
Type B87412(c)
07 Oct 2024Inspection
07 Oct 2024Inspection
Found that the allegation that staff restricted access to residents was investigated, and that a new emergency exit code was changed and not communicated to staff or the Fire Department for about two days, creating a safety risk.
Type A87203
21 Aug 2024Complaint
21 Aug 2024Complaint
Found a keypad-locked memory care courtyard gate with staff retraining underway, and the fire department had the gate code for emergencies. Observed an activity program and noted the need for a dedicated activities director; a fire code issue was identified for follow-up.
Type B87219
21 Aug 2024Inspection
21 Aug 2024Inspection
Identified two medication errors affecting residents and two incidents of residents wandering away without staff assistance; an immediate civil penalty was issued for repeating the same code section within 12 months.
Type A87465(a)(4)
Type A87705(k)(6)
21 Aug 2024Complaint
21 Aug 2024Complaint
Investigated the allegation that staff failed to meet residents' care needs. A resident was found with feces on their body, with swelling to the ankle and bruising around the eye, and emergency personnel were called before the resident was taken to the hospital.
21 Aug 2024Complaint
21 Aug 2024Complaint
Investigated the allegation that staff did not seek timely medical attention for a resident, made unauthorized changes to a resident's medical needs, and did not provide adequate care and supervision.
03 Jul 2024Complaint
03 Jul 2024Complaint
Investigated the allegation that staff did not prevent a resident from wandering, and that care and supervision were inadequate, along with a vacancy in the administrator position. Noted that the resident left memory care but staff redirected, remained aware of their location, and that corporate management provided day-to-day oversight during the vacancy.
03 Jul 2024Complaint
03 Jul 2024Complaint
Investigated a resident care-needs concern and a change-in-condition reporting issue. Records showed the resident could manage most needs and only needed bathing assistance for safety, refused help, and continued drinking alcohol against physician orders; changes in condition were documented and reported.
05 Apr 2024Complaint
05 Apr 2024Complaint
Identified that a resident's medication was not administered as ordered because it was out of stock and there was no documented follow-up.
Type A87465(a)(4)
05 Apr 2024Complaint
05 Apr 2024Complaint
Observed that resident laundry was not completed in a timely manner, leaving soiled items in rooms for extended periods, and several windows were not in good repair, posing health and safety risks.
Type B87307(a)(3)(F)
Type B87303(a)
05 Apr 2024Complaint
05 Apr 2024Complaint
Investigated allegations that staff were not properly trained, infection control was not followed, and the site was in disrepair. Records showed required staff training and infection control measures; no evidence of disrepair was found; the allegations were not supported.
08 Mar 2024Complaint
08 Mar 2024Complaint
Identified that medications prescribed by a physician were not available consistently and residents' care needs were not met.
Type A87465(a)(4)
Type B87466
08 Mar 2024Complaint
08 Mar 2024Complaint
Investigated allegations that medications were mismanaged and residents' care needs were not met. Records showed medications were not reordered as required and that showering and laundry assistance were not provided as outlined in care plans.
23 Jan 2024Complaint
23 Jan 2024Complaint
Investigated a wound care allegation and found that wound care ordered by a physician was not provided, resulting in infection and hospitalization.
Type A87465(a)(2)
23 Jan 2024Complaint
23 Jan 2024Complaint
Investigated a complaint about billing for a pet the resident did not have; found an error caused a one-time charge, which was refunded, and no pet charges remain.
09 Jan 2024Complaint
09 Jan 2024Complaint
Identified the allegation that exterior lighting was not operational. Repairs were completed in December 2023, and there was not a preponderance of evidence to prove or disprove the allegation.
09 Jan 2024Inspection
09 Jan 2024Inspection
Observed several incidents in memory care involving residents' yelling and pushing, including a case where a resident fell to the floor and was kicked by another, with staff nearby who separated them and assessed injuries. Also reviewed a SOC 341 regarding a former staff who took a resident to a bank to withdraw money.
18 Dec 2023Complaint
18 Dec 2023Complaint
Investigated a complaint alleging isolation of a resident, restricted visits, and issues with admissions information and charges. Records showed the resident could move freely and had a copy of the admission agreement.
04 Dec 2023Inspection
04 Dec 2023Inspection
Identified that quarterly emergency drills for each shift were not documented.
Type B1569.695(c)
20 Nov 2023Inspection
20 Nov 2023Inspection
Identified that 3 of 5 staff records lacked documentation of completed medication self-administration training hours. Disaster drill documentation was not available due to a computer system issue.
Type B1569.69(a)(1)
06 Nov 2023Inspection
06 Nov 2023Inspection
Identified possible financial concerns and requested current lease agreements, management/operating agreements, and staffing plans during a meeting.
30 Oct 2023Inspection
30 Oct 2023Inspection
Observed no immediate health and safety concerns; lights and utilities were functioning and food storage appeared adequate.
26 Sept 2023Complaint
26 Sept 2023Complaint
Investigated an unlawful eviction. The eviction notice lacked the required language and effective date, and there was no evidence the resident's responsible party was notified.
Type B87224(d)(1)(A)
Type B87224(d)(1)(D)
Type B1569.683(a)(4)
26 Sept 2023Complaint
26 Sept 2023Complaint
Investigated an allegation that staff did not provide adequate supervision resulting in a resident hitting another resident, and that reporting requirements were not followed. The investigation also noted a dementia resident had access to a lighter, a resident had unsecured medication, and some rooms were not clean.
Type A87705(c)(4)(4)
Type A87705(f)(1)(f)
Type B87211(a)(1)(1)
21 Sept 2023Inspection
21 Sept 2023Inspection
Observed concerns about staffing to protect residents' rights, reporting requirements, updating resident care plans, and staff training regarding resident behaviors.
30 Aug 2023Complaint
30 Aug 2023Complaint
Found that staffing levels were insufficient to meet resident needs on several shifts, including memory care, with residents requiring two-person assistance.
Type A87411(a)
30 Aug 2023Inspection
30 Aug 2023Inspection
Observed toxic cleaning substances stored unsecured and accessible to residents, creating an immediate health and safety risk. Unsecured doors and unattended storage areas were noted in the memory care and activity spaces.
Type A87705(f)(2)
30 Aug 2023Complaint
30 Aug 2023Complaint
Investigated allegations that a resident was left in wet clothing, that the building was malodorous, and that the resident's needs were not met. Found there was not a preponderance of evidence to prove the alleged violations.
29 Aug 2023Complaint
29 Aug 2023Complaint
Identified concerns about care planning after resident assaults and about cleanliness/maintenance issues, including lapses in medication administration.
Type A87463(a)
Type A87465(a)(4)
Type B87303(a)
28 Jun 2023Inspection
28 Jun 2023Inspection
Observed an unannounced case management visit; documents including staff schedules and June worked hours were requested for submission by 07/17/2023.
21 Apr 2023Complaint
21 Apr 2023Complaint
Investigated the allegation that after-hours phone calls were not answered and identified a deficiency in the site's plan of operation.
Type B87208(a)(a)
21 Apr 2023Complaint
21 Apr 2023Complaint
Investigated two allegations: staff did not meet residents' care needs and meals were not served in a timely manner. Evidence did not establish that these occurred.
21 Apr 2023Complaint
21 Apr 2023Complaint
Investigated the allegation that staff used alcohol to persuade a resident during care. The move to a private room occurred with the resident and their conservator after lunch, alcohol was provided per a physician's order, and interviews indicated the resident was not intoxicated.
22 Mar 2023Complaint
22 Mar 2023Complaint
Investigated the allegation that a resident eloped; found no unescorted departures, as exits with residents were supervised by staff. Noted earthquake damage and a broken sewer pipe that were addressed.
22 Mar 2023Complaint
22 Mar 2023Complaint
Investigated the allegation that a resident's room had no heat for two days and an eviction took place; found no preponderance of evidence to prove the alleged violations.
10 Feb 2023Complaint
10 Feb 2023Complaint
Investigated an allegation of lack of supervision that led to multiple falls; records showed several falls and no updated pre-admission appraisal or resident service plan to reflect health changes.
Type B87463(a)
09 Feb 2023Complaint
09 Feb 2023Complaint
Investigated the allegation that the administrator was not present for a sufficient number of hours and that an uncleared adult worked with residents; observed that a newly hired maintenance director waited for background clearance and was escorted at all times, not left alone with residents.
Type B87405(a)
09 Feb 2023Complaint
09 Feb 2023Complaint
Investigated an allegation that staff left a resident soiled for an extended period; interviews indicated the resident requested assistance about 9:30 PM and was assisted multiple times during the night.
21 Dec 2022Complaint
21 Dec 2022Complaint
Investigated an allegation that residents' care needs were not met, and findings indicated those needs were met and self-harm incidents were addressed by staff and medical personnel.
21 Dec 2022Complaint
21 Dec 2022Complaint
Investigated the allegation that staff did not keep the resident's authorized person informed about the resident's care and found insufficient evidence to prove or disprove the allegation.
07 Oct 2022Inspection
07 Oct 2022Inspection
Observed a clean environment with appropriate infection control measures and available PPE; no deficiencies were identified.
05 Aug 2022Complaint
05 Aug 2022Complaint
Investigated an allegation that staff did not provide timely assistance to a resident and another about CPR training. Findings showed staff provided timely assistance and that CPR and first aid training were in place, with menu practices reviewed.
Type A1569.618(c)(3)
25 May 2022Inspection
25 May 2022Inspection
Investigated an incident involving a resident's skin tear that required hospitalization; staff followed required reporting and notification procedures.
01 Mar 2022Inspection
01 Mar 2022Inspection
Identified a medication administration error in which a resident received the wrong medication. Documented aggressive behavior by another resident with a corresponding care plan update and eviction.
Type B87465(4)
26 Oct 2021Inspection
26 Oct 2021Inspection
Observed no deficiencies; infection control measures were in place.
12 Jul 2021Inspection
12 Jul 2021Inspection
Identified an incident where a resident received a medication not prescribed to them; staff retrained and the physician notified; resident placed on alert for observation.
14 Dec 2020Complaint
14 Dec 2020Complaint
Found that readmission of residents from hospital is allowed when regulatory requirements are met. Found insufficient evidence to prove whether the alleged hesitation to readmit residents after hospital stays occurred.
10 Aug 2020Complaint
10 Aug 2020Complaint
Investigated allegation of refusal to re-admit a resident due to lack of proper hospital bed found to be unfounded. No citations issued.
23 Jun 2020Complaint
23 Jun 2020Complaint
Reviewed findings show that the allegations of refusing care and incorrect medication administration were not proven at the facility.
15 Jan 2020Inspection
15 Jan 2020Inspection
Reviewed inspection found the facility to be clean, well-maintained, and in compliance with regulations regarding resident care, safety, and record-keeping. No deficiencies were observed, and no citations were issued.
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Mirador Living is not affiliated with the owner or operator(s) of Sequoia Springs Senior Living Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sequoia Springs Senior Living Community directly. There is no cost for this service. We are compensated by the community you select.
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4.9(8)
$4,992 – $5,990+
Shared • 1 Bedroom
independent living, assisted living, board and care
