Pricing ranges from
    $4,119 – 4,942/month

    Turtle & Crane Assisted Living

    1950 1st St, Idaho Falls, ID 83401
    • Assisted Living
    • Memory Care

    Warm home-like facility, highly recommended

    I've had a very good experience with Turtle and Crane caring for my mom. The staff are attentive, responsive, and genuinely caring-treating residents like family. Rooms and common areas are clean, meals and activities are pleasant, and management is supportive. My mom is relaxed, healthy, and happy here; I would definitely recommend this warm, home-like facility.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    3.57·(35)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.4
    • Meals

      2.0
    • Amenities

      2.5
    • Value

      1.0

    Pros

    • Compassionate, family-style caregiving
    • Attentive and responsive direct-care staff
    • Personalized attention and specialized care
    • Clean resident rooms and maintained common areas
    • Engaging social activities and programming
    • Pleasant meal presentation and menu flexibility
    • Small, home-like residential environment
    • Convenient location
    • Respectful staff–resident interactions
    • Residents described as content and socially engaged

    Cons

    • Chronic understaffing and inconsistent staffing levels
    • Delays in resident assistance and toileting support
    • Gaps in fall monitoring and transfer-safety practices
    • Inconsistent meal quality and unreliable meal coverage
    • Variable staff professionalism and communication tone
    • Weak management responsiveness and transparency
    • Inadequate clinical staffing mix (need for CNAs and cooks)
    • Building maintenance and laundry-service shortfalls
    • Sanitation and odor concerns in some areas
    • Perceived poor value relative to pricing
    • Gaps in incident communication and post-incident follow-up

    Summary of reviews

    The reviews for Turtle & Crane Assisted Living present a polarized picture: many families praise the hands-on, family-style culture and point to compassionate, attentive caregivers who provide personalized support and engaging social programming. Positive comments describe clean rooms and common areas, pleasant meal presentation with some menu flexibility, a small and home-like residential setting, and residents who appear socially engaged and well cared for under the attention of specific staff members.

    At the same time, a substantial body of feedback identifies operational weaknesses that affect care consistency and safety. The most prominent pattern is chronic understaffing and fluctuating staff levels; reviewers link this to delays in assistance with toileting and transfers, insufficient presence of staff during meals, and situations where family members felt obliged to fill care gaps. Several comments indicate gaps in fall monitoring and transfer-safety practices, and there are multiple accounts of missed or delayed responses to resident needs.

    Dining and nutrition are another mixed area. Some reviewers describe good meal presentation and the ability to request alternatives, while others report cold or ill-prepared food and occasions when no staff were available to facilitate meal service. Activities and social programming are generally reported positively; families note that residents participate and seem engaged in the facility’s offerings.

    Facility condition and operations show variability. Positive remarks about cleanliness coexist with concerns about building maintenance, laundry equipment, leaks, and localized sanitation or odor issues. Management and administration likewise draw contrasting evaluations: a number of reviewers commend an accessible or easy-to-work-with administrator, whereas others describe weak responsiveness, communication failures (including promised updates that were not delivered), difficulty obtaining refunds, and an owner or management team that was hard to reach. These management gaps are tied in reviews to inconsistent oversight of staff conduct and follow-up after clinical incidents, including concerns following resident deaths.

    Overall, Turtle & Crane appears to deliver strong, person-centered care in instances where experienced and engaged staff are present; however, variability in staffing, management responsiveness, meal-service reliability, and building maintenance create risk factors that prospective residents and families should evaluate carefully. Visitors should ask specific questions about current staffing ratios, clinical staffing qualifications (CNAs and cooks), fall-prevention protocols, incident communication policies, and scheduled maintenance plans before making placement decisions.

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    Location

    Map showing location of Turtle & Crane Assisted Living

    Turtle & Crane Assisted Living is located at 1950 1st St, Idaho Falls, ID, 83401.

    About Turtle & Crane Assisted Living

    Turtle & Crane Assisted Living sits in Idaho Falls, ID, near Lincoln Hill and close to places like Parkway Eyecare and Walgreens, and it's a medium-sized home with room for up to sixteen residents per building, making it a place where people can get to know one another and where staff can pay close attention to everyone's needs, which is something you don't find everywhere because at Turtle & Crane they've got a high staff-to-resident ratio and even a nurse on staff, and they help with daily tasks like bathing, dressing, transferring, medication management, and incontinence care, plus they work with doctors if residents need it and keep an emergency call system running around the clock to keep folks safe. The building's single-story and offers furnished or unfurnished choices, so you can bring your own things if you want, and there are private and shared suites, each with kitchen appliances, a bathroom, and some have dressers and access to simple comforts like laundry and linen service, and, of course, regular housekeeping and maintenance, which keeps everything tidy and safe for moving about. They have secure areas and special care, like dementia waivers and memory care programs, for folks living with Alzheimer's or other forms of dementia, and those programs include things like tailored daily activities and safe spaces to help prevent wandering, which is a real comfort to a lot of families.

    Meals and snacks are prepared on-site with care for special diets, and there's a full menu where you can pick different starters and entrees at each meal, plus there's a dining area where you can sit and listen to music, which a lot of people enjoy either before or after eating, and if you want to eat in your room, that's usually fine, too. There's also a selection of activities like bingo nights with prizes, trivia games where folks can buzz in their answers, crossword puzzles, newspapers at the front desk, daily scheduled gatherings, movie nights, and group outings for appointments or shopping using their transportation services, so it's not hard to find something to do or someone to talk to during the day. For those interested in staying active physically or spiritually, there are fitness programs, a garden for walking or sitting, salon and barber services, and religious activities both on- and offsite. Turtle & Crane Assisted Living has on-site medical care, skilled nursing, physical therapy, and even respite and hospice care for those who need short or longer-term support, and specialized staff, including a part-time nurse, deliver care in English and keep safety a top priority by covering all shifts, day and night.

    The building has guest parking and a parking lot, so visitors can come and go, and guests and volunteers are welcome, helping make the place feel lively. They're pet-friendly, too, which is handy for folks who want to keep their animal buddies with them. Office hours run Monday through Friday from 9 AM to 5 PM, though staff are always there, and people come from all around Southeast Idaho, so you'll find both long-time Idaho Falls residents and folks who've moved in from nearby. Turtle & Crane Assistant Living uses dedicated names and terms for services and rooms, creating a bit of its own personality and a feeling of community, and the place tries to combine the feeling of home with the support people need as they get older, aiming to make things comfortable and safe while helping people stay as independent as they can. The building has indoor and outdoor common spaces for visits or group activities, and they even let you schedule a tour if you want to meet the staff and see the rooms before deciding. With a community score of 5.5 on Seniorly's system, this place finds a way to offer solid, dependable care in a setting that's warm but practical.

    People often ask...

    Turtle & Crane Assisted Living offers competitive pricing, with rates starting at a cost of $4,119 per month.

    Turtle & Crane Assisted Living offers assisted living, memory care, and board and care.

    There are 14 photos of Turtle & Crane Assisted Living on Mirador.

    The full address for this community is 1950 1st St, Idaho Falls, ID 83401.

    No, Turtle & Crane Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Turtle & Crane Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Turtle & Crane Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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