Vi at the Glen

    2500 Indigo Ln, Glenview, IL 60026
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Seamless move in, excellent community

    I moved in recently and the move-in team made the transition seamless-my apartment was prepped, unpacked and ready, which immediately put me at ease. The staff (front desk, dining, housekeeping, maintenance and care teams) are consistently helpful, cheerful and responsive; dining is restaurant-quality with varied menus, and the fitness center, pool and activities keep me engaged and social. Management prioritizes safety and clear communication-I'm very pleased with my choice and would recommend this community.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.68·(97)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.8
    • Meals

      4.7
    • Amenities

      4.7
    • Value

      2.0

    Pros

    • Attentive, compassionate and personalized staff
    • Strong move-in coordination and unpacking assistance
    • Multiple high-quality dining venues with diverse menus
    • Consistently restaurant-style cuisine and service
    • Robust activities program and frequent social events
    • Comprehensive fitness and wellness facilities (pool, gym, classes)
    • Onsite clinical and wellness services (in-apartment blood work and vaccinations)
    • Integrated campus with assisted-living and care-center options
    • Valet, secure garage car service and transportation offerings
    • Spacious, well-appointed apartments and villa options
    • Well-maintained grounds and upscale, hotel-like ambiance
    • Responsive front-desk and concierge-level service
    • Long-term staff retention and continuity of caregivers
    • Proactive infection-control and safety protocols

    Cons

    • High upfront buy-in fees and elevated monthly cost
    • Allegations of misleading contract terms and promised services
    • Inconsistent staffing levels and variability in staff competence
    • Occasional meal-service delays and order errors
    • Limited caregiver and visitor parking logistics
    • Gaps in memory-care oversight and fall-prevention protocols
    • Inconsistent communication and policy clarity
    • Activity and service reductions during infection-control events

    Summary of reviews

    Overall impression Feedback presents Vi at the Glen as a high-end, service-oriented senior living campus with many residents and family members praising staff responsiveness, dining, amenities and social life. The property is consistently described as well maintained and resort-like, with multiple dining venues, a broad activity schedule, on-site wellness services and a range of living options from villas to assisted-care units. Move-in coordination, concierge services and visible leadership presence are repeatedly highlighted as strengths that ease transitions.

    Care and staff Care delivery and staff interactions are central strengths in the feedback: reviewers emphasize compassionate, personalized attention, continuity of caregivers, and proactive communication from nurses, therapists and resident services staff. The community also receives positive mentions for transitions from higher acuity settings into assisted living and for having wellness services available on-site. That said, there are recurring operational concerns about inconsistent staffing and variability in staff competence; reviewers describe isolated instances that indicate gaps in training or responsiveness. There are also specific, serious concerns about memory-care oversight and fall-prevention protocols that prospective residents and families should investigate directly with management.

    Dining and activities Dining is a frequently cited highlight. Multiple restaurants, varied menus, brunch offerings and restaurant-style service earn strong praise; many reviewers compare meals favorably to high-quality restaurants. The activities program is broad and active, including fitness classes, discussion groups, outings and arts programming, and the campus is described as socially vibrant. A recurrent operational shortcoming is occasional meal-service delays or order errors — an inconsistency that contrasts with the otherwise strong dining reputation.

    Facilities and management Facilities and amenities — fitness center, indoor pool, wellness clinic, landscaped grounds and villa options — are widely praised for quality and upkeep. Management and move-in staff generally receive positive comments for being proactive, organized and communicative, and the community’s infection-control measures during the pandemic were frequently described as decisive and thorough. However, several reviews raise concerns about contractual transparency and service availability; in particular, there are allegations of discrepancies between marketing or contract promises and later availability of certain services. Parking logistics and limitations for caregivers/visitors are also noted as an operational friction point.

    Notable patterns and guidance for prospects The prevailing pattern is one of overall high quality with service-oriented strengths in hospitality, dining and social programming, balanced against operational weaknesses that matter to families: cost structure and buy-in fees, the need to confirm promised clinical services and skilled-nursing availability, variability in frontline staffing and isolated safety oversight concerns in memory-care. Prospective residents should tour during mealtime and activities, request up-to-date staffing and clinical-coverage information, review contract terms carefully (including how promised services are guaranteed), ask about fall-prevention and memory-care protocols, and clarify visitor/caregiver parking policies. These checks will help align expectations with the community’s strengths and address the patterns of concern raised in the reviews.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Vi at the Glen

    Vi at the Glen is located at 2500 Indigo Ln, Glenview, IL, 60026.

    About Vi at the Glen

    Vi at The Glen sits at 2500 Indigo Lane in Glenview, Illinois, and offers a range of care options for seniors, so you see folks living there both on their own or with a little or a lot of help, and the unique thing about this place is it's what they call a Continuing Care Retirement Community, or CCRC, which means people can start out with independent living, and as needs change, move into assisted living, memory care, or skilled nursing without having to leave the community they've gotten used to. The community is pretty large, even sits inside a planned area with green grasslands and carefully tended English gardens, which some residents really enjoy walking through or looking at from inside their apartments, and speaking of housing, there are about 22 different floor plans, including one-bedroom, two-bedroom, three-bedroom apartments and even villa-style homes, many of them with amenities like full kitchens, and some with small patios, but the finer details like levels or special accessibility features aren't really clear.

    Residents can bring furnishings from home to decorate their suites the way they like, and while it's an upscale place, with things like a cocktail bar, a modern fitness center, a heated salt-filtered indoor pool, and spa and salon services, it's also designed to be practical by including things like weekly housekeeping, linen services, and both on-site and valet parking, including a heated garage, so you can expect scheduled transportation, bus trips, and shuttle service if you want to get out for shopping or appointments, and you don't have to worry if you don't drive anymore. You'll find there's a no-smoking policy indoors, and pets are welcome but must weigh 35 pounds or under, so not every animal can come.

    Meals get prepared by a trained culinary team, and daily menus try to handle different tastes and dietary needs, which does matter as people age, and folks can eat in comfortable dining spaces that just went through a six-million dollar renovation along with common areas, so everything's looking fresh and well-kept these days. The common areas and recreation rooms fill up with card games, billiards, happy hours, and lots of scheduled activities that try to keep people from sitting alone, with a calendar of social, cultural, and fitness events as part of what they call the ViLiving Well program, all meant to keep the mind and body engaged, with swimming, walking paths, and meetings in comfortable rooms for those who want company, or quiet corners for reading.

    There's staff on-site 24 hours a day, and care levels can be increased any time, with round-the-clock caregivers and nurses always near for assisted living, nursing care, and those in the secure memory care area, so anyone dealing with Alzheimer's or other kinds of dementia can get specialized help, safety features, and activities that support mental health. The building structure is two stories, and while details on outside amenities or apartment-level entries aren't really clear, the whole property is kept up and staff work to keep things safe and welcoming for people of all backgrounds, with legal protections for LGBTQ residents and a policy to support both men and women equally, though they only accept either men or women, with no couples policies specified.

    Residents get help with daily living activities like bathing or dressing if they need it, and there are even on-demand services like beauticians and devotional services for spiritual needs, so people's routines can stay as close to normal as possible. The place supports aging in place, which means as medical or memory needs change, people can stay put and get more help as required, from independent living all the way through to skilled nursing, rehab, and hospice care if needed. There's a sense of community with planned activities, outings in Glenview, transportation for medical visits, and a real effort to help people make new friends or keep busy with hobbies-and with Seniorly verifying their quality and reliability, along with a long track record since 1987 from Vi Senior Living, the community tries to give everyone peace of mind and plenty of ways to enjoy life at every stage.

    People often ask...

    Vi at the Glen offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 41 photos of Vi at the Glen on Mirador.

    Yes, Vi at the Glen allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2500 Indigo Ln, Glenview, IL 60026.

    No, Vi at the Glen does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Vi at the Glen. The information above has not been verified or approved by the owner or operator. For exact information, please contact Vi at the Glen directly. There is no cost for this service. We are compensated by the community you select.

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