Eastside Health & Rehabilitation Center

    1400 E Washington St, Pittsfield, IL 62363
    • Assisted Living
    • Skilled Nursing
    4.9ยท67 reviews

    Compassionate clean home-like dignified care

    I'm very pleased with my grandmother's stay - the facility is clean, well-maintained, and feels like a home. Staff from nurses and aides to dietary, activities, housekeeping and maintenance are compassionate, attentive, and communicate clearly; management (Leigh) is responsive and involved. Meals, daily activities, safety and end-of-life care have all been handled with dignity and consistency, so I'm comfortable recommending this caring, family-like community.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.88ยท(67)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      5.0

    Pros

    • Compassionate nursing and aide care
    • Attentive and communicative management
    • Engaged activity program with dedicated director
    • Quality meals and accommodating kitchen staff
    • Clean, well-maintained facility and rooms
    • Strong interdisciplinary/multidisciplinary care coordination
    • Laundry and housekeeping responsiveness
    • Family-like, resident-centered culture
    • 24-hour security and safe building
    • Reliable medication administration and health monitoring
    • Supportive end-of-life care
    • Longstanding, experienced staff and teamwork
    • Responsive maintenance and groundskeeping
    • Frequent family communication and careful documentation

    Cons

    • Limited mention of on-site specialized rehabilitation services
    • Few explicit clinical outcome metrics or external quality indicators
    • Limited detail about diversity of social programming beyond daily activities
    • Comparative variability versus other local facilities

    Summary of reviews

    Overall impression: The reviews describe Eastside Health & Rehabilitation Center as a facility with consistently positive family- and resident-centered attributes. Reviewers emphasize compassionate direct care from nurses and nursing assistants, frequent health monitoring, and a multidisciplinary approach to meeting residentsโ€™ needs. Families describe staff as attentive, communicative, and willing to go beyond routine duties; several accounts cite strong documentation practices and regular updates to family members.

    Care and clinical coordination: Care quality is presented as a core strength. Reviewers single out nursing staff, aides, and the broader clinical team for attentive daily monitoring, medication administration, and nutrition oversight; one review explicitly noted absence of skin breakdown and that dietary needs were met. The multidisciplinary team and management involvement are described as active, with responsive follow-up when health issues arise. End-of-life care is also described as compassionate and management-supported.

    Staff and culture: A dominant theme is a family-like culture and long employee tenure. Reviewers repeatedly note that staff know residents, treat them with kindness, and create a welcoming, home-style atmosphere. Several individuals praised specific leadership (administration and managers) and department heads (dietary, maintenance, activities), and multiple comments reference teamwork across departments. Staff engagement extends to nonclinical roles such as housekeeping, laundry, and maintenance, all of which are described as responsive.

    Dining and activities: Dining is consistently characterized as well prepared, with accommodating kitchen staff and meals that meet residentsโ€™ nutritional needs. Activity programming is portrayed positively โ€” reviewers mention a proactive activity director and daily offerings that contribute to a lively social environment. That said, reviewers emphasize daily activities rather than an extended catalog of specialized recreational therapies.

    Facilities and safety: The physical plant receives favorable comments for cleanliness, upkeep, and seasonal/holiday presentation. Laundry and housekeeping are called attentive, and the facility is described as secure with 24-hour security. Maintenance responsiveness and a well-kept environment are recurring positive points.

    Management and patterns to verify: Management is described as responsive and communicative; individual managers were named and praised for hands-on involvement. The overall pattern in reviews is overwhelmingly positive, emphasizing compassionate care, strong communication, and a stable staff. Areas where prospective families may wish to request additional verification include on-site specialized rehabilitation or therapy offerings and objective clinical outcome indicators (for example, facility-level quality ratings, staffing ratios, or therapy program descriptions). There is also limited explicit detail about the breadth of social programming beyond daily activities and no consistent reference to external quality metrics in the reviews.

    Bottom line: Reviews portray Eastside Health & Rehabilitation Center as a clean, secure, and family-oriented nursing facility with strong direct-care staffing, engaged management, and reliable support services (dining, laundry, maintenance). Prospective residents and families seeking a compassionate, community-focused long-term care setting will find these themes reassuring. Families whose primary concerns are advanced rehabilitation services, specific clinical outcome data, or a wide-ranging activity curriculum should ask the facility for details and documentation in those areas before making a placement decision.

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    Medicare Ratings

    2ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Eastside Health & Rehabilitation Center

    Eastside Health & Rehabilitation Center is located at 1400 E Washington St, Pittsfield, IL, 62363.

    About Eastside Health & Rehabilitation Center

    Eastside Health & Rehabilitation Center sits at 1400 E. Washington St. in Pittsfield, Illinois, and it's part of Petersen Health Care, going by both its main name and sometimes just Petersen Health Care. The center has 99 certified beds, and the building holds facilities meant for patient care, especially focused on rehabilitation and health services, where you'll find nursing, physician services, nutritional counseling, audiology consulting, transportation, housekeeping, pharmacy, and a range of therapies including occupational, speech, physical, oxygen, and intravenous therapies, and you'll see they do individualized care planning for each resident. People who live there can also use laboratory, clinical pathology, X-ray, and podiatry services, plus drug and medical supply services, while Eastside offers day care, clinical supervision, and social services along with educational, recreational, and social events-folks can expect skilled nursing services and both short-term rehabilitation for people going from hospital back to home, and intermediate care for the very frail who need daily nursing. Folks can pay online and use resources for residents and families, including guides and links on the facility's website, and there are management and professional referral options on top of the main care offerings.

    There's been 16 total deficiencies mentioned in inspection reports over recent years, ranging from a failure in infection control and not having a working infection prevention program, to a lack of proper care for residents' urinary needs, meaning some have gone without appropriate prevention for urinary tract infections, plus a violation about not having a registered nurse on duty 8 hours every day and not selecting a full-time nurse director. The infection-related deficiencies total 3, and nurse turnover is noted at 30.8%, with reported total nurse staffing at 3.33 hours for each resident per day. Kathryn Wiswell's managed the place since November 2015, while Mark Petersen owns it fully-Eastside Health & Rehabilitation Center operates as a for-profit corporation. People who need it will find rehabilitation and healthcare management, lifestyle services, levels of care, and access to amenities, with pictures and guides on their website for families looking to see a bit more about daily life there.

    People often ask...

    Eastside Health & Rehabilitation Center offers assisted living and skilled nursing.

    The full address for this community is 1400 E Washington St, Pittsfield, IL 62363.

    No, Eastside Health & Rehabilitation Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Eastside Health & Rehabilitation Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Eastside Health & Rehabilitation Center directly. There is no cost for this service. We are compensated by the community you select.

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