Forest City Rehab

    321 Arnold Ave, Rockford, IL 61108
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    2.6ยท30 reviews

    Beautiful facility and caring staff

    I placed my stepson at Forest City and have been very pleased - the facility is beautiful and the staff are knowledgeable, caring, and genuinely responsive. Angie and Stacy Abbot stood out for their kindness and helpfulness; nurses, CNAs and administration provided patient-centered care, meaningful activities (reading and journaling were nice), respectful housekeeping, good meals, and solid therapy. They even made his last days comfortable with hospice and gave our family peace of mind during COVID. I love it here and would recommend Forest City.

    Loved one of resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.60ยท(30)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      2.4
    • Meals

      3.3
    • Amenities

      2.6
    • Value

      1.0

    Pros

    • Compassionate nursing and CNA care
    • Helpful and courteous administrative and reception staff
    • Effective rehabilitation and therapy programs
    • Varied menu and generally well-regarded meals
    • Daily housekeeping with privacy-respecting practices
    • Active social services and recreational activities
    • Supportive hospice and end-of-life coordination
    • Responsive laundry services
    • Staff dedication and teamwork culture

    Cons

    • Inconsistent staff professionalism and responsiveness
    • Gaps in clinical communication and family notification
    • Unreliable nurse call-response and care-attendance times
    • Shortcomings in discharge planning and documentation
    • Security and personal-property control weaknesses
    • Sanitation and pest-control concerns
    • Inadequate staffing levels and high turnover
    • Inconsistent meal quality and food-service reliability
    • Maintenance and building-upkeep deficiencies
    • Medication and clinical oversight
    • Weak management oversight and administrative follow-through
    • Allegations of criminal or unethical staff conduct

    Summary of reviews

    Forest City Rehab elicits strongly mixed impressions. Many accounts describe attentive, compassionate direct-care staff, effective therapy services, supportive administrative contacts, and a generally active social-services program. Several families praised individual caregivers, nursing staff, and therapy teams for patient-centered care and for coordinating comfortable end-of-life/hospice transitions. Housekeeping, reception, and laundry services are also cited positively in numerous comments.

    At the same time, a recurring pattern of operational weaknesses appears across reviews. Communication lapses are a notable concern: families cited delayed or missing callbacks, inconsistent clinical updates (including therapy progress reporting), and delayed notification following transfers. Related problems include shortcomings in discharge planning and documentation and unclear follow-through from administration on family requests. Several reviewers also described slow response times to nurse calls and delays in attending to residentsโ€™ needs, which point to broader staffing and responsiveness challenges.

    Facility condition and safety are other areas of mixed feedback. Positive notes about a pleasant atmosphere and some well-maintained areas coexist with sanitation and pest-control concerns, building-maintenance issues (air quality, nonfunctional equipment, slippery floors after cleaning), and perceived security or personal-property control weaknesses. Dining and activities generally receive favorable comments about variety and engagement, but intermittent complaints about meal quality and service reliability suggest inconsistency.

    Management and culture present a split picture. Some reviewers praised proactive, supportive administrators and a strong team culture; others described inconsistent managerial oversight, attitude problems among some staff, and organizational disorganization. There are also serious, specific allegations in a few accountsโ€”including concerns about forged documentation and unethical or criminal staff conductโ€”which are significant and warrant independent verification through licensing or regulatory records.

    For prospective residents and families: on-site visits and targeted questions are advisable. Ask about current staffing ratios, nurse call-response metrics, recent infection-control and pest-control actions, medication-administration protocols, property-loss safeguards, discharge procedures, and how the facility communicates clinical changes to families. Review state inspection reports and verify any outstanding complaints or corrective actions before making a placement decision.

    Reviews written on Mirador

    We have no reviews to show about Forest City Rehab.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    1ยท/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Forest City Rehab

    Forest City Rehab is located at 321 Arnold Ave, Rockford, IL, 61108.

    About Forest City Rehab

    Fairview Nursing Plaza sits in Illinois as a licensed and Joint Commission certified skilled nursing care facility with 213 beds, and you'll find about 194 residents living there at a time, which means it's usually near ninety percent full, and it stays busy because folks come for care after surgery or illness, or if they need help long-term with things like dementia, mental health problems, or complicated health issues that need skilled nurses available around the clock, and they always have RN's, LPN's, and CNA's working day and night so someone's always ready to help. The place isn't part of a bigger company or hospital, and it isn't a continuing care retirement community, but it does give Medicare and Medicaid services and has all the necessary state licenses. They try to protect everyone from abuse, neglect, or mistakes with medication, and keep things safe from accidents, plus all the drugs, supplies, and medications are labeled properly, and fully sprinklered in case of fire. Fairview gets families and residents involved through councils, where folks can talk about what goes on, and there are family nights and seminars, so the place tries to keep lines of communication open and welcome the wider community.

    Residents can get many kinds of care, like help with bathing or dressing, medication management, rehabilitation such as physical, speech, and occupational therapy, and they have hospice and respite care if someone needs a short stay or is at the end of life. Staff help with high-acuity care, incontinence support, non-ambulatory care, and diabetes, and there's always doctors and nurses on call, plus access to dentists, case managers, and social workers, with mental health services too, including groups for stress management, substance abuse, and help integrating back into the community. There's a restorative nursing program, memory care, and support for people with Alzheimer's or psychiatric troubles, and each resident gets care tailored to what they need and can do.

    Fairview's got private rooms, and the building is wheelchair accessible throughout, with both indoor and outdoor common areas, and showers and tubs made for people who have trouble getting around, and it's a non-smoking facility inside. Folks enjoy activities like arts and crafts, sewing, music programs, puzzles, bowling, cards, and games, and they celebrate special days like New Year's, Mother's Day, and other holidays. They offer outings in a facility van for trips and errands, so people don't always have to stay inside, and there are religious and devotional services if someone wants that. The kitchen offers vegetarian and kosher meal options, along with other choices to help people stick to their diets or personal preferences, and the nutrition staff can assist with tube feeding or special diets, too.

    Residents have access to beauty and barber services, keep their pets with them, and park their own cars, and visitors will see a supportive environment where the goal's to keep people as safe, comfortable, and healthy as possible, while helping them keep their independence. With case management, counseling, discharge planning, and a range of therapy services, Fairview Nursing Plaza covers plenty of needs for older adults and people with mental health concerns who need skilled nursing, rehabilitation, or ongoing support, all in a setting focused on each individual's quality of life.

    People often ask...

    Forest City Rehab offers assisted living, memory care, and skilled nursing.

    The full address for this community is 321 Arnold Ave, Rockford, IL 61108.

    No, Forest City Rehab does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Forest City Rehab. The information above has not been verified or approved by the owner or operator. For exact information, please contact Forest City Rehab directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 34 facilities$6,733/mo
    2. 60 facilities$6,567/mo
    3. 5 facilities
    4. 42 facilities$6,090/mo
    5. 24 facilities$6,214/mo
    6. 14 facilities$6,824/mo
    7. 9 facilities$6,334/mo
    8. 8 facilities$6,334/mo
    9. 1 facilities$5,269/mo
    10. 1 facilities$5,269/mo
    11. 8 facilities$6,014/mo
    12. 1 facilities$5,353/mo
    ยฉ 2026 Mirador Living