Bridge Care Suites

    3089 Old Jacksonville Rd, Springfield, IL, 62704
    3.0 · 30 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Compassionate staff but safety concerns

    I have mixed feelings. The physical therapists, many nurses and CNAs, activities, dining and leadership (Cindy Schaaf) were excellent and compassionate, but staffing and communication were inconsistent-call lights often unanswered, meds delayed or wrong, and some staff were rude or neglectful. Cleanliness and safety were uneven (soiled linens, wound and PICC-line issues, falls, ER visits, lost laundry), so while I'm grateful for dedicated caregivers, I'd urge anyone to closely evaluate consistency and safety before choosing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.00 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.8
    • Meals

      3.3
    • Amenities

      2.0
    • Value

      1.0

    Location

    Map showing location of Bridge Care Suites

    About Bridge Care Suites

    Bridge Care Suites is a nursing home for seniors who need skilled nursing care, short-term recovery, or rehabilitation after surgery, illness, or injury, and they've got a team that's good with post-op care, help after strokes, heart events, bone and joint troubles, and even trouble breathing, so if someone's dealing with diabetes, problems with walking, or needs help with bathroom needs, they've got that covered too, and they've got nurses around all day and night, which some folks find reassuring. The facility has private suites for residents, which helps people feel comfortable, and you can expect restaurant-style meals, so no one's stuck with bland or boring plates. Rehabilitation programs at Bridge Care Suites use a high-tech therapy gym, and the in-house therapy team uses state-of-the-art methods for physical, occupational, and speech therapy, and that's great for people who want to rebuild strength and get back some independence. Staff at Bridge Care Suites create personalized treatment plans with direction from doctors or surgeons, and they're there to help keep every resident at their best physical and mental state, even when it's only for a short visit. Social and emotional wellbeing get attention, too, with therapeutic programs, activities, and spaces designed with seniors' needs in mind. The accommodations are upscale, and the medical care is advanced, but what tends to matter most is the caring attitude of the staff and the honest effort they put in to help every person stay as independent as possible, even when someone's only staying for a short while.

    People often ask...

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