Windward Pointe Senior Living

    6235 Sterling Creek Rd, Portage, IN 46368
    • Independent Living
    • Assisted Living
    4.7·115 reviews
    For the front desk(219) 764-2900

    Warm community, excellent memory care

    I'm pleased with the warm, welcoming community - staff are genuinely caring and attentive (especially Danielle and Amanda), the facility is clean and well-maintained, and the memory care is exceptional. Meals are delicious and nutritious, there are abundant engaging activities and off-campus trips, and helpful on-site resources (village market, medication take-back) make daily life easy. The team goes above and beyond with personalized attention and a real sense of family; I'd recommend this community.

    Loved one of resident
    Jul 2026

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    Reviews

    4.75·(115)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      4.3

    • Staff

      4.7

    • Meals

      4.6

    • Amenities

      5.0

    • Value

      3.0

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    Location

    Map showing location of Windward Pointe Senior Living

    Windward Pointe Senior Living is located at 6235 Sterling Creek Rd, Portage, IN, 46368.

    People often ask...

    Windward Pointe Senior Living offers independent living and assisted living.

    The full address for this community is 6235 Sterling Creek Rd, Portage, IN 46368.

    No, Windward Pointe Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Indiana, the Department of Health licenses residential and long-term care facilities through relicensure surveys and complaint investigations.

    License number25-012396-2
    Facility typeResidential Care Facility
    Capacity105 residents
    LicenseeKRISTIN PAWLAK
    EffectiveJuly 1st, 2025
    ExpiresJuly 31st, 2026

    Inspection Reports

    8

    Reports

    2

    Type A Citations

    0

    Type B Citations

    6

    Complaints

    3

    Years

    10 Oct 2024Licensure
    Found multiple deficiencies across resident care, administration, sanitation, and medication management, including failures to notify physicians after falls, incomplete fire drills, unsafe environment, and improper documentation and labeling.
    • 410 IAC 16.2-5-1.2(k)(1-2)Residents' Rights - Notification of significant changes in status
    • 410 IAC 16.2-5-1.3(i)(1-2)Administration and Management - Noncompliance
    • 410 IAC 16.2-5-1.5(a)Sanitation and Safety Standards - Deficiency
    • 410 IAC 16.2-5-4(e)(3)Health Services - Deficiency
    • 410 IAC 16.2-5-5.1(f)Food and Nutritional Services - Deficiency
    • 410 IAC 16.2-5-6(c)(5)Pharmaceutical Services - Deficiency
    • 410 IAC 16.2-5-6(c)(6)Pharmaceutical Services - Deficiency
    • 410 IAC 16.2-5-8.1(a)(1-4)Clinical Records - Noncompliance
    26 Sept 2024Follow-Up
    Concluded substantial compliance after a post-survey revisit. No deficiencies were cited.
    18 Jul 2024Complaint
    Investigated a complaint found two memory care residents engaged in resident-to-resident sexual behavior with inadequate monitoring and failure to update service plans to address ongoing sexual behaviors.
    • 410 IAC 16.2-5-1.2(v)(1-6)Residents' Rights - Offense
    • 410 IAC 16.2-5-2(e)(1-5)Evaluation - Deficiency
    02 Apr 2024Complaint
    Found deficiencies in service planning and medication documentation. Service plans were not updated or signed to reflect changes in residents' care, and insulin administration records were incompletely documented.
    • 410 IAC 16.2-5-2(e)(1-5)Evaluation and service planning
    • 410 IAC 16.2-5-8.1(a)(1-4)Clinical Records - Noncompliance
    01 Feb 2024Complaint
    Investigated a complaint and found deficiencies in housing standards, personal care/ADL support, and clinical records. The issues included rooms not meeting housing standards, inadequate shower assistance, and incomplete wound-related documentation.
    • 410 IAC 16.2-5-1.6(i)(1-2)(A)(i-iii)(B-E)Physical Plant Standards - Noncompliance
    • 410 IAC 16.2-5-4(d)Health Services - Deficiency
    • 410 IAC 16.2-5-8.1(a)(1-4)Clinical Records - Noncompliance
    18 Aug 2023Licensure
    Found deficits across several operations, including residents' rights disclosures, fire safety, staffing and training, maintenance policies, service plans, medication administration, dietary menus, and medication supply.
    • 410 IAC 16.2-5-1.2(e)(1-6)Residents' Rights - Alzheimer's/Dementia Unit Disclosure Form
    • 410 IAC 16.2-5-1.3(i)(1-2)Administration and Management - Fire drills
    • 410 IAC 16.2-5-1.4(a)Personnel - Background Checks (ISP Repository)
    • 410 IAC 16.2-5-1.4(b)Personnel - First Aid Certification
    • 410 IAC 16.2-5-1.5(e)(1-4)Sanitation and Safety Standards - Maintenance Policies
    • 410 IAC 16.2-5-2(e)(1-5)Evaluation - Service Plans
    • 410 IAC 16.2-5-4(e)(6)Health Services - PRN Medications
    • 410 IAC 16.2-5-5.1(b)Food and Nutritional Services - Menu Approval
    • 410 IAC 16.2-5-6(c)(1)Pharmaceutical Services - Medication Availability
    27 Apr 2023Complaint
    Investigated two complaints and identified deficiencies in meal service for a resident in COVID-19 isolation and in infection control during a COVID-19 outbreak.
    • Type A410 IAC 16.2-5-5.1(a)Food and Nutritional Services - Deficiency
    • Type A410 IAC 16.2-5-12(a)Infection Control - Policy/Outbreak
    01 Feb 2023Complaint
    Investigated the misappropriation allegation and found that the reporting to the Indiana Department of Health and a thorough investigation were not completed.
    • 410 IAC 16.2-5-1.3(g)(1-6)Administration and Management

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    Mirador Living is not affiliated with the owner or operator(s) of Windward Pointe Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Windward Pointe Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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