Charter Senior Living of Hopkinsville

    1595 Marie Dr, Hopkinsville, KY 42240
    • Assisted Living
    • Memory Care

    Clean compassionate staff, engaging activities

    I moved my mother here and have been very pleased-beautiful, spotless new facility with a warm, welcoming staff who are attentive, compassionate, and go the extra mile (Stephanie, Ashton, Kelly were wonderful). Residents stay engaged with lots of activities, holiday events and even dog visits; it feels secure, home-like, and gives our family real peace of mind.

    Loved one of resident
    Jul 2026

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    Reviews

    4.87·(110)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.8
    • Meals

      3.4
    • Amenities

      4.3
    • Value

      2.0

    Pros

    • Compassionate, dedicated caregiving staff
    • Knowledgeable nursing team
    • Secure, dementia-focused memory-care environment
    • Engaging dementia-oriented activities
    • Personalized attention to residents
    • Warm, home-like community atmosphere
    • Well-maintained, attractive building and grounds
    • Clean, bright, spacious apartments and common areas
    • Robust social opportunities and daily activity variety
    • Friendly and helpful front-desk and reception staff
    • Safety-focused design and privacy features
    • Holiday and special-event programming
    • Pet- and visitor-friendly activities
    • Positive resident–family communication
    • Peace of mind for families

    Cons

    • Inconsistent staffing levels and scheduling
    • Inadequate cross-training and float coverage between units
    • Insufficient dedicated activities staffing for memory care
    • Variable weekend staff conduct and responsiveness
    • Inconsistent meal-service timing and temperature control
    • Gaps in basic medical-supply management
    • Delays in medication delivery and clinical follow-up
    • Incomplete administrative follow-through on family requests
    • Intermittent maintenance and communications outages
    • Low staff compensation contributing to turnover and reliance on agency personnel

    Summary of reviews

    Charter Senior Living of Hopkinsville is consistently described as a well-appointed, clean, and attractive facility with a warm, home-like atmosphere. Families and visitors frequently highlight the building’s spacious, bright common areas and apartments, welcoming front-desk reception, and features designed to support safety, privacy, and social interaction. Special events, holiday programming, and pet visits are cited as meaningful contributors to residents’ quality of life.

    Care quality is generally framed positively. Reviewers emphasize compassionate caregiving, individualized attention, and a knowledgeable nursing team. Memory-care programming is noted as secure and engaging, with dementia-focused activities and approaches that support residents’ social and cognitive needs. Several families described feeling reassured by staff attentiveness and by the facility’s emphasis on resident well-being.

    At the same time, there are recurring operational concerns that prospective families should consider. Staffing consistency and scheduling emerge as persistent themes: reviewers point to variable coverage, weekend-staff conduct issues, and a reliance on agency personnel. These patterns are linked to cross-training gaps between units and occasional unwillingness to float staff into memory care, which can affect continuity of care. Low pay and hiring delays were mentioned as contributors to turnover and staffing instability.

    Activities and programming receive mixed feedback. While many residents enjoy a broad range of daily activities, social opportunities, and special events, memory-care residents are sometimes described as having less consistent access to dedicated activities staff. Several reviewers noted the absence of a full-time activities coordinator for memory care and occasional gaps in promised items such as photos or program follow-through.

    Dining and ancillary services show variability. Numerous reviewers praised the food and friendly dining staff, but others described inconsistent meal timing, cold or delayed service, and delayed medication delivery on occasion. Maintenance and operations issues such as intermittent phone/TV outages and shortages of basic medical supplies (for example, bandages) were also reported, indicating areas where operational reliability could improve.

    Overall, the facility’s strengths are its physical environment, community atmosphere, and many compassionate staff members who provide individualized care. The most salient operational weaknesses are staffing consistency, cross-training coverage between units, activity staffing for memory care, and occasional logistics and maintenance lapses. Prospective residents and families would benefit from asking targeted questions during a tour about current staffing ratios and float plans, memory-care activity staffing, meal-service logistics (timing and temperature control), medication-delivery processes, and how the community handles administrative follow-through and maintenance issues.

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    Location

    Map showing location of Charter Senior Living of Hopkinsville

    Charter Senior Living of Hopkinsville is located at 1595 Marie Dr, Hopkinsville, KY, 42240.

    About Charter Senior Living of Hopkinsville

    Charter Senior Living of Hopkinsville sits on land that used to be a golf course, which brings a familiar and calm feeling to many folks, and the place offers both assisted living and a specialized Flourish℠ Memory Care program for those needing extra help with dementia and Alzheimer's disease, so you'll find people there who stay active, with a personal touch, because their staff are trained and plenty of them have worked in senior care a long time, making sure residents can feel safe and cared for. The building's just one floor, making it easier to get around, and residents have the choice between studio, one-bedroom, or semi-private two-bedroom apartments, most with kitchenettes, all wired for internet and cable, and plenty of natural light looking out onto the putting green or one of the gardens, while pets are allowed, though not small dogs. They help with bathing, dressing, medications, walking, wheelchair use, and their team includes licensed nurses available 24 hours, Resident Assistants, and others like chefs, servers, housekeepers, and CNAs.

    Residents benefit from a good mix of daily help like medication reminders, showering assistance, and toileting assistance, and there are laundry, linen, and housekeeping services, which means nobody has to worry about cleaning or changing sheets, and the meals are prepared to meet various dietary needs, including low-sodium and diabetic diets, with meals served in a community dining room, by room service, or with guest meals when family visits, and folks say there's always coffee or a snack available in the café. They keep things interesting, with programs for arts and crafts, cooking, gardening, story time, and music, plus book discussion clubs and tabletop games, and there's a discovery room and a computer library for those who want to learn or browse the internet. The outside areas have walking paths, patios, a big enclosed courtyard, and a separate secured area for memory care, alongside guest parking and a spot for overnight guests.

    When it comes to healthcare, the place offers visits from occupational and physical therapists, on-site nurse oversight, medication administration, and a handy in-house pharmacy. Transportation is provided free of charge, so trips to the doctor, shopping, or errands are easy, and the building's close to Kroger and about five miles from the Jennie Stuart Medical Center, with most local health services nearby. Veterans can get help with VA benefits, and there's a variety of ways to pay-insurance, credit cards, checks, and they help families understand their choices with resources, guides, and planning support.

    The Charter Senior Living of Hopkinsville team works under the Executive Director Keri Garrett, with a leadership team that's been in senior care for over a hundred years combined, and the community is open for visitors anytime, including for short-term stays or respite care, so folks can try living there before deciding on a long-term move. The facility is family-owned, accepts adults 55 and over who can move around on their own and handle their daily activities, and supports both physical and mental wellness with fitness equipment, a salon and barber, regular religious services, lectures, and educational programs. They're part of the Kentucky Senior Living Association (KSLA) and offer assisted living, independent living options, and memory care, all on one campus with plenty of choices for staying busy, safe, comfortable, and connected to friends, family, and the Hopkinsville community.

    People often ask...

    Charter Senior Living of Hopkinsville offers assisted living and memory care.

    There are 16 photos of Charter Senior Living of Hopkinsville on Mirador.

    The full address for this community is 1595 Marie Dr, Hopkinsville, KY 42240.

    No, Charter Senior Living of Hopkinsville does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Kentucky, the Cabinet for Health & Family Services' Office of Inspector General licenses and inspects long-term care facilities, publishing recertification and complaint findings.

    License number101523
    Facility typeAssisted Living Community
    Capacity26 residents
    ExpiresSeptember 12th, 2026

    Inspection Reports

    1

    Reports

    1

    Citations

    0

    Complaints

    2

    Years

    17 Apr 2024Self-Reported
    Investigated a complaint and found that a resident was not adequately supervised, leading to an elopement from the premises; the resident was later located and returned. Subsequent follow-up indicated substantial compliance was achieved after corrective actions were implemented.
    • Elopement risk/supervision deficiency

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Charter Senior Living of Hopkinsville. The information above has not been verified or approved by the owner or operator. For exact information, please contact Charter Senior Living of Hopkinsville directly. There is no cost for this service. We are compensated by the community you select.

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