The Oaks at Byron Center

The Oaks at Byron Center sits in a quiet area and has 60 certified beds for people who need nursing care, with about 54 residents each day, and the place has independent living apartments, assisted living, and memory care neighborhoods, so you see people at all different stages of life there, and they have 24-hour skilled nursing, help for those with dementia and Alzheimer's, and rehabilitation services if folks need to recover from something, but when it comes to inspections, there've been some issues, with reports showing 19 deficiencies, four of them infection-related, and out of 9 problems listed in a recent inspection, three dealt with infection control, which is something federal rules say they have to handle well, but apparently there've been some slips, and they once got noted for not getting food from approved sources either, now management shifted a bit with Trilogy Management Services stepping in around October 2021, and Brian Loos has been there since late 2019, and the place is part of Trilogy Health Services, nurse turnover at 52.4% runs a bit high above the state average, though you do see the staff giving about 4.36 nurse hours per resident per day, which is more than most places in Michigan, and as you walk around, you see a health center, library, private dining room, billiards room, salon, fitness center, and even a movie theater, with water views from some parts and a beauty shop and barbershop for folks to get a little pampering or just feel like themselves, they serve daily meals, set up rides with a chauffeured limousine, arrange activities, and have a health office on-site if you need help or just have a health question, plus they're connected with the Certified Assisted Living Director program and offer some training and resources for care standards, and all in all, this place tries to cover independent living, assisted living, and skilled nursing, though you'll want to pay attention to the inspection reports and make sure the care fits what you or your loved one might need.

The Oaks at Byron Center is managed by Trilogy Senior Living.

Trilogy Health Services, founded in December 1997 by Randy Bufford and headquartered in Louisville, Kentucky, has grown from its first four communities to operate more than 130 senior living campuses across five Midwestern states: Ohio, Kentucky, Indiana, Michigan, and Wisconsin. Now owned by American Healthcare REIT (NYSE: AHR), Trilogy employs over 14,000 team members who provide world-class clinical support to more than 10,000 seniors. The company offers a full continuum of care including independent living, assisted living, memory care, skilled nursing, and rehabilitative services, with facilities ranging from independent living patio homes to comprehensive healthcare campuses.

Trilogy's mission centers on exceeding customer expectations through their Service Standards, emphasizing that "the right employees make the difference" and that "a servant's heart is the key to success." The company's philosophy is rooted in the Trilogy Advantage—family values of compassion, honesty, respect, and service to others. They serve with humility, putting seniors at the forefront of everything they do. Their culture is built on the belief that employees who feel cared for will provide the best care to others, leading to innovative benefits including weekly pay, free meals, registered apprenticeship programs, paid parental leave, and support through the Trilogy Health Services Foundation for scholarships and emergency assistance.

The company's specialized programs demonstrate their commitment to comprehensive, innovative care. Their Best Friends Approach to memory care provides residents with companions who understand their life stories while offering activities that stimulate the mind and encourage socialization. Trilogy offers state-of-the-art dialysis services using Ascent medical recliners with healing and massage options, and partners with Synchrony Health Services to deliver pharmacy and rehabilitative care directly to residents. Their unique lifestyle programs and hospitality-focused services distinguish them in the senior living industry, combining clinical excellence with compassionate, personalized attention.

Trilogy's dedication to quality has earned significant recognition, including being named a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. In 2023, 56 Trilogy communities received the Bronze Commitment to Quality Award from the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), with 34 communities earning the Achievement In Quality Award. These accolades reflect Trilogy's unwavering commitment to their goal of becoming the best healthcare company in the Midwest, achieved through their team approach philosophy that "Together Everyone Achieves More" and meticulous attention to the details that separate winners from the rest.