Willow Creek - West

    1011 28th St SE, Grand Rapids, MI 49507
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    5.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

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    Location

    Map showing location of Willow Creek - West

    Willow Creek - West is located at 1011 28th St SE, Grand Rapids, MI, 49507.

    About Willow Creek - West

    Willow Creek - West lets people bring some pets, and they have room choices like private suites or companion rooms, each with a half bath and big community bathrooms with easy-access showers, which comes in handy for anyone needing help moving around, and for those who want to bring their favorite puzzle or game, there's a nice sunroom with lots of light, along with a big, warm living room with an electric fireplace where folks tend to gather and chat, plus a large dining room where the staff serves three home-style meals every day and the cooks know how to work with diets, including needs for diabetics or folks with allergies, and there's always something going on with regular activities, movie nights, arts, and group games, making it easy for people to stay active and mix with each other, while help is always available with daily things like bathing, dressing, taking medicine, and getting around, but without being in your way when you want time alone.

    The community lets adults 55 and over move in and get assisted living or memory care, and there's a special focus on people who might have Alzheimer's or other forms of dementia, with plans set up for each resident's needs, plus safe and secure areas to keep everyone comfortable, and if someone just needs a short break, there's respite care for temporary stays, or if someone's health changes, the staff can help with incontinence, diabetes, and medication, and they keep 24-hour supervision with an alert system for extra safety. It's all on one floor so nobody has to worry about stairs, and there's easy access to gardens, walking paths, a barber and salon, and Wi-Fi for those who want to keep in touch.

    Willow Creek - West has a newly built feel, clean and modern, but with personal touches that help make it more like home, and there's a capacity for 20 people with four private suites and sixteen companion rooms, so most folks get to know each other and the staff, who keep up with things like housekeeping and planning events. They have a license as an adult large group home, serve people from many backgrounds, and work with local doctors, labs, and health providers, so medical help isn't far away. Resident counselors are ready to help new folks settle in or answer questions for families trying to decide, and transportation can be arranged for trips to the doctor, a local church, a meal at Silver Derby, Starbucks, or just an outing.

    Willow Creek - West does have an entry fee of $3,500, but it covers a place that's designed to be easy to get around, with safety and community in mind, offering meals, activities, help when it's needed, and the ability for each person to keep as much independence as possible, while always knowing that someone's nearby if there's a need, and in the end, it tries to give everyone a comfortable, welcoming place to call home, no matter the level of help required.

    People often ask...

    Willow Creek - West offers competitive pricing, with rates starting at a cost of $4,644 per month.

    Willow Creek - West offers assisted living.

    There are 3 photos of Willow Creek - West on Mirador.

    The full address for this community is 1011 28th St SE, Grand Rapids, MI 49507.

    No, Willow Creek - West does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

    License numberAL410398969
    StatusActive
    Facility typeAdult Large Group Home (capacity 13-20)
    License classRegular
    Capacity20 residents
    LicenseeCSM Alger Heights, LLC
    Care servedAged, Alzheimer's, Developmentally Disabled, Mentally Ill, Physically Handicapped
    EffectiveMay 2nd, 2025
    ExpiresMay 1st, 2027
    View the official license record

    Inspection Reports

    9

    Reports

    15

    Citations

    0

    Complaints

    6

    Years

    25 Apr 2025Renewal
    Identified missing monthly weight records for residents and incomplete fire drills during several months.
    • R 400.15310Resident health care
    • R 400.15318Emergency preparedness; evacuation plan; emergency transportation
    04 Apr 2025Investigation
    Identified deficiencies included a resident not being bathed regularly and mouse droppings found in bedrooms.
    • R 400.15314Resident hygiene
    • R 400.15403Maintenance of premises
    23 Dec 2024Investigation
    Investigated a complaint about a resident who was hospitalized for dehydration and diarrhea after a fall; found two deficiencies related to admission planning and agreements.
    • R 400.15301Resident admission criteria; resident assessment plan; emergency admission; resident care agreement; physician's instructions; health care appraisal.
    • R 400.15301Resident admission criteria; resident assessment plan; emergency admission; resident care agreement; physician's instructions; health care appraisal.
    23 Aug 2024Investigation
    Investigated a medication-related issue where a resident did not receive a scheduled medication while away with his guardian; documentation did not confirm the absence.
    • R 400.15312Resident medications
    29 Jun 2024Investigation
    Identified that a resident administers his own prescription injections without written physician approval.
    • R 400.15312(3)Medication supervision—prescription medications
    23 Jun 2024Investigation
    Investigated a complaint about yelling and failures to obtain timely medical care and medications; found delays in care and medication administration problems.
    • R 400.15310Resident health care
    • R 400.15312 (2)Resident medications
    • R 400.15312 (4)(f)Medication errors: contact health care professional
    22 Oct 2023Investigation
    Identified that a resident did not receive prescribed Klonopin on 9/6/23 and widespread missed doses due to pharmacy delays; also found staff did not inform a doctor about medication errors.
    • R 400.15312Resident medications.
    • R 400.15312Resident medications.
    15 Jul 2023Investigation
    Identified two violations: staff brought their children to work and a former employee exchanged contact information with a resident and engaged in inappropriate communication.
    • R 400.15305Resident protection
    • R 400.15204 Direct care staff; qualifications and training. (2)Direct care staff; qualifications and training
    28 Nov 2020Initial
    Concluded substantial compliance with licensing requirements. Issued a temporary license with a maximum capacity of 20.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Willow Creek - West. The information above has not been verified or approved by the owner or operator. For exact information, please contact Willow Creek - West directly. There is no cost for this service. We are compensated by the community you select.

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