Cambridge Manor

151 Port Sheldon Rd SW, Grandville, MI 49418

Assisted Living

4.6·19 reviews

Reviews

4.58·(19)

Overall rating

5
4
3
2
1

Care
4.3
Staff
4.4
Meals
5.0
Amenities
4.6
Value
4.6

Pros

Compassionate, attentive care
Warm and respectful staff interactions
Thoughtful support for residents and families
Friendly care team
Choice of activities
Positive dining experience
Home-like atmosphere
Positive impressions of new management

Cons

Staffing continuity and coverage concerns in memory care
Gaps in staff training and individualized care
Frontline workload and staff-support concerns
Inconsistent management responsiveness to staffing needs

Summary of reviews

Overall impressions are mixed, with many positive comments about direct care alongside concerns about staffing operations, particularly in memory care. Families described staff as attentive, kind, and respectful, and one family highlighted a care leader’s thoughtful support during a resident’s final days, including arranging a video call with relatives who were out of state. Other families expressed satisfaction with the care their relatives received.

Staff and management experiences vary. One review raised concerns about staffing continuity, training, individualized care, and management support for frontline coverage in the dementia unit. Another family described a difficult period before a management change and said the new management had brought a more caring approach. The reviews do not establish how these accounts relate in timing, so they suggest differing experiences rather than a clear, consistent trend.

Dining received a favorable mention, with one reviewer particularly praising the food. Activities were described as available for residents to choose from, though the reviews provide little detail about their range or frequency. The atmosphere was characterized as warm and home-like; there is not enough information to assess other aspects of the physical environment.

The strongest recurring positive pattern is residents’ experience of caring, attentive staff. The principal operational concern is whether staffing, training, and management coverage are sufficiently consistent in memory care. Families considering the community may wish to ask about current staffing levels and continuity, staff preparation for dementia care, how individualized care needs are communicated, and how management supports staff coverage.

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Location

Cambridge Manor is located at 151 Port Sheldon Rd SW, Grandville, MI, 49418.

About Cambridge Manor

Cambridge Manor sits in Grandville, Michigan, just off Port Sheldon near Trinity Christian Reformed Church, and shares a campus with Georgetown, where people can see wooded areas, raised gardens, walking paths, and a pond with ducks and swans passing by, so if someone likes being outdoors or watching wildlife, there's room for that, and for those who want to relax inside, there's a big sunroom that overlooks the pond and places to sit and visit with others. Residents can bring their cats or dogs, which makes it easier for people who want to stay close to their pets, and there's help for those who need it to move from bed to wheelchair, and staff can help people with diabetes check their insulin, handle medication, and provide incontinence care when needed, with care services running twenty-four hours a day, so there's always someone around in case of an emergency. There's assisted living, independent living, and memory care in a dedicated memory wing if someone is dealing with dementia, and short-term or respite care for those who may need a temporary stay, with Community Navigators available to help people figure out which care choice fits best through their admission process. Cambridge Manor has full-time activity directors, so folks get to take part in music therapy, pet therapy, family activities, and field trips to local spots, and devotional services are held onsite for anyone who wants them, as part of their faith-based nonprofit background. Meals come as part of living here, taking away the time and cost of making food on one's own, and there are beauty salons onsite for people who like to keep up with their grooming. The place has enclosed courtyards where people can walk or sit in comfort, and raised gardens and benches offer quiet spots to enjoy the grounds. Common indoor spaces let people play games or just chat with neighbors, and on top of daily living support and medical help, staff try to focus on kindness and creating a sense of comfort, as they aim to meet each person's needs with person-centered care.

People often ask...

Cambridge Manor offers assisted living.

There are 2 photos of Cambridge Manor on Mirador.

The full address for this community is 151 Port Sheldon Rd SW, Grandville, MI 49418.

No, Cambridge Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In Michigan, the Department of Licensing & Regulatory Affairs (LARA) licenses adult foster care homes and homes for the aged, conducting renewal inspections and complaint investigations and publishing the resulting reports.

License number	AL700289583
Status	Active
Facility type	Adult Large Group Home (capacity 13-20)
License class	Regular
Capacity	20 residents
Licensee	Baruch SLS, Inc.
Care served	Aged, Physically Handicapped
Effective	January 27th, 2026
Expires	January 26th, 2028

View the official license record

Inspection Reports

16

Reports

24

Citations

0

Complaints

13

Years

23 Jan 2026Renewal		23 Jan 2026Renewal Identified violations involving not administering prescribed medications due to stock shortages. Documentation of contacting a licensed health care professional after a missed dose was lacking. R 400.675(1)Medication must be given, taken, or applied as prescribed R 400.675(4)(f)Contact licensed health care professional after medication error
23 Jun 2025Investigation		23 Jun 2025Investigation Identified improper administration of a resident’s medication as prescribed and lack of supervision during administration, including a dosing error and transfer of administration to a non-staff member. R 400.15312Resident medications R 400.15312Resident medications
23 Jun 2025Investigation		23 Jun 2025Investigation Identified deficiencies included failure to follow the resident's assessment plan, medication administration issues, and failure to report medication errors. R 400.15303Resident care; licensee responsibilities R 400.15312Resident medications R 400.15312(4)(f)Medication error reporting R 400.15312(4)(v)Medication administration; MAR documentation
23 May 2025Renewal		23 May 2025Renewal Identified multiple deficiencies, including lack of reference checks for an employee, missing weight records for residents, medications stored unlocked, staff lacking medication administration training, and failure to document provider contact after medication issues. R 400.15208Direct care staff records – reference checks R 400.15310Resident health care - weight records R 400.15312 (1)Resident medications - storage/labeling (1) R 400.15312 (4)(a)Resident medications - administration training R 400.15312 (4)(f)Resident medications - documentation of medical provider contact after errors
11 Mar 2025Investigation		11 Mar 2025Investigation Investigated understaffing during weekend hours and found inaccuracies in the daily staff schedule. R 400.15206Staffing requirements. R 400.15208Direct care staff and employee records.
09 Feb 2025Investigation		09 Feb 2025Investigation Identified a verbal altercation between staff in the presence of residents, with profanity and yelling observed in the common area. R 400.15305Resident protection
20 Sept 2024Investigation		20 Sept 2024Investigation Investigated a complaint and found staff engaged in a verbal altercation in the presence of residents. R 400.15305Resident protection
23 Aug 2024Investigation		23 Aug 2024Investigation Identified that third-shift staff did not provide hourly checks as required by residents' assessment plans. R 400.15303Resident care; licensee responsibilities.
29 Jun 2024Investigation		29 Jun 2024Investigation Investigated a medication administration issue where a resident missed a dose because Olmesartan ran out, and staff failed to contact a health care professional after the error. R 400.15312Resident medications R 400.15312Resident medications
21 May 2024Investigation		21 May 2024Investigation Investigated a complaint about untrained staff dispensing medications and found that a staff member administered medications before completing training. R 400.15312Resident medications
21 May 2024Investigation		21 May 2024Investigation Identified that a staff member administered residents’ medications before completing required training. R 400.15312Resident medications
18 Mar 2024Investigation		18 Mar 2024Investigation Found staffing and scheduling deficiencies on 02/11/2024, including only one direct care staff member for nineteen residents during waking hours and inaccurate hours on the daily schedule. R 400.15206Staffing requirements. R 400.15208Direct care staff and employee records.
17 Feb 2024Renewal		17 Feb 2024Renewal Concluded substantial compliance with applicable rules. License renewed.
09 Jun 2023Renewal		09 Jun 2023Renewal Confirmed substantial compliance and renewal of the license.
12 Dec 2013Initial		12 Dec 2013Initial Determined substantial compliance with licensing rules and issued a temporary license with a capacity of 20.
12 Dec 2013Initial		12 Dec 2013Initial Identified that the operation met licensing requirements and was issued a six-month temporary license for 20 residents.

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Cambridge Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cambridge Manor directly. There is no cost for this service. We are compensated by the community you select.

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