Brookdale Portage

    3100 Old Centre Avenue, Portage, MI, 49024
    4.0 · 99 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Warm social community; check staffing

    I appreciated the warm, friendly staff, clean/beautiful facility, roomy suites and lively activities - my loved one felt safe, made friends, and generally enjoyed the food and grounds. That said, I ran into slow call-light response, understaffing/high turnover, spotty dementia/high-care support, plus unclear billing and communication issues that worried me. Overall I'd recommend this for someone who wants a social, well-kept community, but I'd advise touring alone, checking staffing levels, and confirming exact services and charges before committing.

    Pricing

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    Amenities

    Healthcare services

    • Medication Reminders
    • Pharmacy on-site

    Healthcare staffing

    • Nurse on Staff (Part time)
    • Staff trained in Medication Management

    Meals and dining

    • Communal Dining
    • Diabetic
    • Guest Meals
    • Low Fat
    • Low Salt
    • Renal
    • Room Service

    Room

    • Kitchenette
    • Wifi/Internet In Unit

    Transportation

    • General Transportation Services
    • Parking Lot

    Common areas

    • Cable/Satellite TV in Common Area
    • Entertainment Venues
    • Garden

    Community services

    • Cooking services
    • Financial Guidance
    • Home Sale Assistance
    • Housekeeping Services
    • Laundry Services
    • Linen Services
    • Private Housekeeping Services
    • Religious Services
    • Rent And Care Fees
    • Veterans Affairs (VA) Aid Assistance

    Activities

    • Arts & Crafts Activities/Programs
    • Educational Activities/Programs
    • Facilitated Field Trips/Outings
    • Fitness & wellness facilities/equipment
    • Horticultural Activities
    • Literary Activities/Programs
    • Music Activities/Programs
    • Physical Therapy/Rehabilitation
    • Salon Services
    • Tabletop & Other Games/Programs

    Miscellaneous

    • English spoken
    • Guest Parking

    3.97 · 99 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      4.0
    • Value

      2.7

    Location

    Map showing location of Brookdale Portage

    About Brookdale Portage

    Brookdale Portage is a senior living community that sits next to the Moors Golf Club and has staff on site 24 hours a day, 7 days a week. The community aims to support independence while giving help where it's needed, and the place is set up for people who may need different types of care, like assisted living, independent living, memory care, or skilled nursing. The Fountain View of Portage assisted living option helps with daily activities, such as bathing, dressing, showering, and medication management, and there are caregivers available who work with each resident on a tailored care plan to match their needs and preferences.

    Residents get individual apartments with large windows that let in plenty of natural light, and there are private suites with bathrooms, kitchens, closets, and living areas, plus private bedrooms with comfortable furniture and soft lighting. Pets are allowed, and the community has clean common spaces with comfortable chairs, fireplaces, and a staircase, a well-lit dining room with framed artwork, a library with bookshelves and windows, and a porch and courtyard with wicker seating, lush plants, and umbrellas for shade.

    The staff can help with personal needs like grooming, and they're there to help with medication and other daily tasks. Brookdale Portage offers transportation for trips to appointments or errands, and residents don't have to worry about cooking, cleaning, or driving because those chores are handled by staff so there's more free time for relaxing or joining in activities. There's a full schedule of events and social clubs plus a salon and barber shop on site, private dining rooms for gatherings, and a sitting area with a large terrarium. The facility provides nutritious meals and has options to fit dietary needs.

    The community offers more advanced care if it's needed, including nursing and restorative care, discharge planning and case management, as well as support for digestive diseases, wound care, respiratory therapies, palliative and hospice care, infusion, renal disease, cancer recovery, and post-operative rehab. There are physical, speech, and occupational therapies, as well as at-home care for those who need it. The health and safety of residents are a key focus, with programs designed to provide security and comfort.

    Social activities, opportunities for engagement, and signature programs are designed to help residents stay active and connected, and the staff listen to residents' needs and requests to make sure everyone's as comfortable as possible according to their budget and lifestyle. There are both indoor and outdoor places to sit and enjoy the surroundings, and the atmosphere is relaxed and friendly. The facility keeps a presence in the community with a Facebook page where updates and photos are shared, and the environment is meant to be both safe and welcoming for elderly residents at every stage of their care journey.

    About Brookdale

    Brookdale Portage is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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