River Heights Healthcare Center

    402 Arnold Ave, Greenville, MS 38701
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Attentive staff, clean facility, engaging

    I'm very pleased with this community - the staff are attentive, the facility is clean and well-maintained, and the meals and activities keep residents engaged. Communication from management is responsive, and I feel confident recommending it as a solid option for senior care.

    Loved one of resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.00·(4)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

    Reviews written on Mirador

    We have no reviews to show about River Heights Healthcare Center.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    1·/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of River Heights Healthcare Center

    River Heights Healthcare Center is located at 402 Arnold Ave, Greenville, MS, 38701.

    About River Heights Healthcare Center

    River Heights Healthcare Center sits in Greenville, Mississippi, and has served the community since 1967, with additions made in 1983 and 1985, and it's a not-for-profit place that focuses on dignity, independence, and respect for residents and their families, which comes across in their day-to-day care. This center has 60 beds and offers both private and semi-private rooms that families can personalize with their own things, which helps make it feel a bit more like home, and it accepts Medicaid, Medicare, and Veterans Aid & Attendance benefits for those who qualify. River Heights calls itself a Skilled Nursing Facility, meeting federal standards for Medicare and Medicaid, and uses special names for some of their programs and services, which helps set apart the care and activities they give, whether someone needs short-term rehab after a hospital stay or requires ongoing long-term care because of complex needs. Residents get comprehensive healthcare that includes skilled nursing, 24-hour care under a doctor's supervision, and help with daily needs like bathing, dressing, eating, and taking medications, which is useful for people who need more than basic help. Trained staff, like registered nurses, certified nursing assistants, a registered dietician, a social service worker, and activity professionals, work together to provide medical, nursing, rehabilitation, and dining services, and there are extra supports for people who need pain management, complex wound care, post-surgical care, IV therapy, or recovery after a stroke or orthopedic surgery. You'll find dedicated spaces and equipment made for recovery and comfort, with amenities such as exercise programs, arts and crafts, outings, and shopping trips, plus transportation so residents can get out for scheduled activities or excursions, and there's a photo gallery online for families who want to see the facility and its environment. River Heights encourages family involvement as part of their core philosophy and makes efforts to create a place where everyone feels respected, and being a Fair Housing & Equal Opportunity Provider makes sure anyone who qualifies can apply. They also run with a team approach to care, making sure needs are met in areas like medicine, social life, and nutrition, while also having facilities for storing and giving out medications safely. River Heights Healthcare Center is part of a group that includes Arbor Walk, Haven Hall, and Riverview, each with their own building histories and capacities around the region, so families in Greenville, Brookhaven, and Greenwood can find a spot that fits their needs. The main building at River Heights was designed for comfort and function, aiming to help people recover or live safely when they need more support than can be given at home. Their website at mhihealth.org shares more about their services and shows pictures of the activity rooms and amenities, and they have a Facebook page for those who want updates or to see day-to-day life at the facility.

    People often ask...

    River Heights Healthcare Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 402 Arnold Ave, Greenville, MS 38701.

    No, River Heights Healthcare Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255217
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    77

    Reports

    72

    Citations

    39

    Complaints

    7

    Years

    01 May 2026Inspection
    Identified deficiencies in protecting residents' rights and in infection control, including staff treating residents without dignity and not using gowns during high-contact care.
    • 45.17.2Residents' Rights
    • 48.58.1Infection Control
    01 May 2026Inspection
    Found a deficiency in the fire alarm system's testing and maintenance due to a tamper switch fault; the system remained operable.
    • NFPA 101 9.6.1.3Fire Alarm System - Testing and Maintenance
    01 May 2026Inspection
    Investigated found numerous deficiencies across resident rights, self-determination, care planning, infection control, pain management, staffing data submission, and quality assurance, indicating noncompliance with Medicare/Medicaid participation requirements.
    • §483.10(a)(1)-(2); §483.10(b)(1)-(2)Resident Rights
    • §483.10(f); §483.10(b)Self-Determination
    • §483.21(b)Comprehensive Care Plans
    • §483.25Quality of Care
    • §483.25(k)Pain Management
    • §483.70(p)Payroll-Based Journal (PBJ) Direct Care Staffing
    • §483.80 Infection ControlInfection Control
    • §483.75QAPI
    01 Sept 2025Complaint
    Investigated the complaint and found no deficiencies.
    01 Sept 2025Complaint
    Found no deficiencies after a complaint investigation. The investigation determined compliance with Mississippi regulations for institutions for aged or infirm.
    01 Jul 2025Revisit
    Verified corrective measures were implemented and compliance was restored after a prior deficiency; the agency recommended reinstating compliance.
    01 Jul 2025Complaint
    Investigated a complaint and found no deficiencies cited during this survey, but noted deficiencies cited on the 06/25/25 survey.
    01 Jul 2025Complaint
    Investigated a complaint; found no deficiencies in this survey but noted continued non-compliance due to deficiencies cited on a prior survey.
    01 Jul 2025Revisit
    Confirmed corrective actions implemented and compliance restored.
    01 Jun 2025Complaint
    Investigated a complaint and found violations of residents' rights, including informed consent for medications, protection from abuse, and dignity in care.
    • 45.17.2Residents' Rights
    01 Jun 2025Inspection
    Investigated deficiencies found in residents' rights, daily living care, safety, foot care, infection control, and housekeeping practices.
    • 45.17.2Residents' Rights
    • 45.35.1Housekeeping Facilities and Services
    • 45.21.2Activities of daily living
    • 45.21.8Accidents
    • 45.21.11Special needs
    • 48.58.1Infection Control
    01 Jun 2025Complaint
    Investigated an incident and found multiple deficiencies across resident rights, informed consent, care planning, daily living assistance, safety, trauma-informed care, facility assessment, and infection control.
    • CFR 483.10Resident Rights
    • CFR 483.10(c)Right to be Informed/Make Treatment Decisions
    • CFR 483.10(i)Safe/Comfortable/Homelike Environment
    • CFR 483.20(f)Encoding/Transmitting Resident Assessments
    • CFR 483.21(b)Develop/Implement Comprehensive Care Plan
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    • CFR 483.25(d)Safe Environment/Accidents
    • CFR 483.25(m)Trauma-informed Care
    • CFR 483.71Facility Assessment
    • CFR 483.80Infection Prevention & Control
    01 Jun 2025Inspection
    Investigators found multiple deficiencies across rights, care planning, environment, trauma-informed care, MDS submissions, and infection control, affecting several residents.
    • §483.10Resident Rights
    • §483.10(c)Right to be Informed/Make Treatment Decisions
    • §483.10(i)Safe Environment
    • §483.20(f)Automated data processing requirement
    • §483.21(b)Comprehensive Care Plans
    • §483.24(a)(2)ADL Care Provided for Dependent Residents
    • §483.25(b)(2)Foot care
    • §483.25(d)Accidents/ supervision
    • §483.25(m)Trauma-informed care
    • §483.71(a)Facility assessment
    • §483.80Infection Control
    01 Jun 2025Inspection
    Found no deficiencies related to emergency preparedness. Compliance with applicable requirements was confirmed.
    01 Feb 2025Complaint
    Investigated a complaint alleging verbal abuse and found no deficiencies.
    01 Feb 2025Complaint
    Investigated the verbal abuse allegation and found no deficiencies.
    01 Nov 2024Complaint
    Found no deficiencies after investigating eight complaints; no deficiencies were cited.
    01 Nov 2024Complaint
    Found no deficiencies after an onsite complaint investigation.
    01 Nov 2024Complaint
    Investigated the complaint and concluded no deficiencies were cited.
    01 Nov 2024Complaint
    Investigated eight complaints and concluded no deficiencies were cited; licensed for 60 beds with a census of 59.
    01 Aug 2024Revisit
    Concluded that compliance was restored after a desk review of the prior complaint. The agency recommended that the status be placed back in compliance.
    01 Aug 2024Revisit
    Verified compliance with minimum standards after reviewing the complaint information and placed back in compliance status.
    01 Jul 2024Complaint
    Investigated allegations of resident-to-resident sexual abuse and found failures to prevent abuse and report incidents timely. Multiple residents involved and investigations identified gaps in supervision and reporting.
    • 42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    01 Jul 2024Complaint
    Investigated a report of resident-to-resident sexual abuse and found violations of residents' rights due to failure to prevent abuse.
    • 45.17.2Residents' Rights
    01 May 2024Complaint
    Investigated a complaint; found no deficiencies tied to the complaint but remaining out of compliance due to deficiencies cited on the 04/17/24 survey.
    01 May 2024Complaint
    Investigated a complaint; found no deficiencies related to the complaint but noted ongoing noncompliance due to deficiencies cited on a prior survey.
    01 Apr 2024Complaint
    Investigated complaints identified lifting safety failures that led to a shoulder injury and risk due to not following care plans and using the wrong lift.
    • §483.21(b)(1)(3)Comprehensive Care Plans
    • §483.25(d)(1)(2)Accidents
    01 Apr 2024Revisit
    Verified compliance for accident hazards involving lift use after a follow-up visit.
    • Accident hazards involving lift use
    01 Apr 2024Complaint
    Determined an accident hazard occurred when staff used an unapproved lift for a resident, resulting in a dislocated shoulder; lifting orders and care guides were not consistently followed.
    • 45.21.8Accidents
    01 Apr 2024Revisit
    Verified continued compliance with care planning and lift-use safety after a follow-up review, with compliance achieved as of 2024-05-28.
    01 Feb 2024Complaint
    Found no deficiencies. The agency determined compliance with the Mississippi Regulations for Minimum Standards for Institutions for Aged or Infirm.
    01 Dec 2023Revisit
    Placed back in compliance after a desk review determined compliance was restored.
    01 Dec 2023Revisit
    Determined that there were no deficiencies and that the minimum standards were met.
    01 Nov 2023Inspection
    Found deficiencies in discharge MDS submission timeliness and PASRR accuracy.
    • CFR 483.20(f)(1)-(4)Encoding/Transmitting Resident Assessments
    • CFR 483.20(g)Accuracy of Assessments
    01 Nov 2023Inspection
    Found no deficiencies. Emergency preparedness requirements were met.
    01 Nov 2023Inspection
    Found no deficiencies cited for life safety code compliance during the survey. Overall, no violations were identified.
    01 Nov 2023Inspection
    Verified no deficiencies were found during the annual re-certification survey. Compliance with applicable standards was noted.
    01 Nov 2023Inspection
    Found no deficiencies cited regarding Life Safety Code provisions.
    01 Apr 2023Revisit
    Concluded that the facility is in compliance.
    01 Apr 2023Revisit
    Confirmed compliance after a desk review and recommended placing back in compliance.
    01 Mar 2023Complaint
    Investigated a restraint-use incident and found unauthorized use of a hand mitten as a restraint without assessment or physician order, with inadequate documentation.
    • 45.2.33Restraint
    01 Mar 2023Complaint
    Investigated found improper restraint use; a hand mitten was applied to a resident without a pre-restraining assessment or physician order and lacking proper documentation.
    • CFR 483.10(e)(1), 483.12(a)(2)Right to be Free from Physical Restraints
    01 Dec 2022Complaint
    Found no deficiencies after reviewing the complaint.
    01 Dec 2022Complaint
    Found no deficiencies after the complaint investigation.
    01 Oct 2022Revisit
    Found corrective actions were in place and a return to compliance was recommended.
    01 Oct 2022Revisit
    Determined compliance with minimum standards after a desk review of the annual survey information.
    01 Sept 2022Inspection
    Found deficiencies in PASARR coordination, care planning, inhaler mouth rinsing, and nail care for a dependent resident.
    • CFR 483.20(e)(1)(2)Coordination of PASARR and Assessments
    • CFR 483.21(b)(1)Develop/Implement Comprehensive Care Plan
    • CFR 483.21(b)(3)(i)Services Provided Meet Professional Standards
    • CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
    01 Sept 2022Inspection
    Investigated a failure to provide ADL care for a dependent resident, who had overlong nails on both hands and big toes.
    • 45.21.2Activities of daily living
    01 Sept 2022Inspection
    Found no deficiencies.
    01 Sept 2022Inspection
    Found no deficiencies in emergency preparedness requirements.
    01 Apr 2022Revisit
    Determined that the operation was in substantial compliance with the applicable minimum standards for the aged or infirm care setting.
    01 Apr 2022Complaint
    Determined that the two allegations related to abuse and environmental/bed issues did not indicate noncompliance. Ongoing noncompliance remained from a prior survey.
    01 Apr 2022Complaint
    Investigated two complaints and did not substantiate noncompliance with abuse or environmental-related issues; remained out of compliance due to deficiencies cited in a prior survey.
    01 Mar 2022Infection Control
    Identified infection control deficiencies due to improper hand hygiene and incorrect mask use by staff during a COVID-19 focused review.
    • §483.80Infection Control
    01 Mar 2022Complaint
    Identified infection-control deficiencies related to hand hygiene and improper mask use during a COVID-19-focused review.
    • Infection control - hand hygiene and mask use
    01 Mar 2022Complaint
    Investigated a focused infection control review and complaint investigations; found no deficiencies.
    01 Mar 2022Infection Control
    Found no deficiencies. The Covid-19 focused emergency preparedness review concluded compliance with the applicable requirements.
    01 Mar 2022Infection Control
    Found no deficiencies. A COVID-19 focused infection control review and two complaint investigations were conducted.
    01 Mar 2022Infection Control
    Found no deficiencies. The agency determined compliance with applicable standards during the focused infection control and complaint investigations.
    01 Aug 2021Infection Control
    Found no deficiencies after a focused infection control review and related complaint assessments.
    01 Aug 2021Infection Control
    Found no deficiencies during a Covid-19 focused emergency preparedness survey.
    01 Aug 2021Complaint
    Found no deficiencies.
    01 Aug 2021Complaint
    Found no deficiencies cited after a COVID-19 focused infection control review.
    01 Aug 2021Complaint
    Found no deficiencies after investigation into the complaint; no violations were cited.
    01 Aug 2021Infection Control
    Found no deficiencies related to the complaints and determined compliance with Mississippi regulations.
    01 Apr 2021Complaint
    Investigated a complaint and concluded the provider met Medicare/Medicaid participation requirements; abuse allegation not proven.
    01 Apr 2021Complaint
    Investigated a complaint and found no violations. Determined compliance with Medicare/Medicaid participation requirements.
    01 Aug 2020Infection Control
    Found incomplete reporting of COVID-19 data to NHSN in the required format and frequency.
    • §483.80(g)COVID-19 Reporting to NHSN
    01 Jul 2020Infection Control
    Investigated and identified a verbal abuse deficiency involving a staff member and one resident.
    • 42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    01 Jul 2020Complaint
    Investigated a complaint about possible abuse. Found verbal abuse in one instance and cited a deficiency, while other investigations had no deficiencies cited.
    • Verbal abuse
    01 Jul 2020Infection Control
    Found no deficiencies. The focused COVID-19 emergency preparedness review concluded compliance with applicable requirements.
    01 May 2020Infection Control
    Found no deficiencies in infection control practices during a Covid-focused review.
    01 May 2020Infection Control
    Confirmed no deficiencies were cited during the Covid-19 focused infection control review.
    01 Jul 2019Complaint
    Investigated a complaint and found no deficiencies cited.
    01 Jul 2019Complaint
    Investigated how certain deficiency statements may be excused if other safeguards protect patients, and noted disclosure timelines that vary by nursing home status.
    01 May 2019Inspection
    Found failure to follow up on dietary recommendations for one resident, risking weight loss due to Ensure Plus not being ordered or administered as advised.
    • 45.21.9 NutritionNutrition
    01 May 2019Inspection
    Identified multiple deficiencies related to beneficiary rights notifications, hospital transfers, bed-hold notices, assessment accuracy, PASARR processes, and care planning.
    • 42 CFR 483.10(g)(17)-(18)Medicaid/Medicare Coverage/Liability Notice
    • 42 CFR 483.15(c)(3)-(6),(8)Notice before transfer/Discharge
    • 42 CFR 483.15(d)(1)-(2); 483.15(d)(2)Bed-hold policy before/upon transfer
    • 42 CFR 483.20(g)Accuracy of Assessments
    • 42 CFR 483.20(k)(1)-(3)Preadmission Screening (PASARR)
    • 42 CFR 483.21(b)(1)Comprehensive Care Plan
    • 42 CFR 483.25(g)(1)-(3)Nutrition/Hydration Status Maintenance

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of River Heights Healthcare Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact River Heights Healthcare Center directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 11 facilities
    2. 2 facilities
    3. 3 facilities$3,697/mo
    4. 3 facilities
    5. 2 facilities
    6. 3 facilities
    7. 5 facilities
    8. 5 facilities
    9. 5 facilities
    10. 2 facilities
    11. 2 facilities
    12. 5 facilities
    © 2026 Mirador Living