Hacienda Hill Manor

    5544 Surrey St, Las Vegas, NV 89119
    • Assisted Living
    • Memory Care

    Attentive staff, clean, tasty meals

    I'm very pleased with the attentive, friendly staff, clean and well-maintained facility, and tasty meals. The activities are engaging and the community feels safe, and management has been responsive when I've had questions. Overall I'm satisfied and would recommend it.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    3.67·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      3.7

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    Location

    Map showing location of Hacienda Hill Manor

    Hacienda Hill Manor is located at 5544 Surrey St, Las Vegas, NV, 89119.

    About Hacienda Hill Manor

    Hacienda Hill Manor sits at 5544 Surrey Street in Las Vegas, Nevada, and serves as a senior living community that covers a wide range of care needs, and one thing about the place, it tries to give seniors and adults help with daily living in many ways, some folks live there long-term and others come for short stays or respite care if a family caregiver needs a break. The facility provides assisted living, memory care, independent living, nursing home, skilled nursing, rehabilitation, hospice care, adult day care, and home care services, and this means residents can choose from different types and levels of care as their needs change, which gives peace of mind to both residents and their families, and there's a specialized Alzheimer's and memory care environment with a secure setting, 24-hour support, and programs designed for memory enhancement. Most folks get their own private bedrooms or suites, especially in the dedicated Henderson suite, and they're relieved from worrying about chores because staff take care of the cooking, cleaning, and other upkeep, letting residents keep their independence while still offering help with things like bathing, getting dressed, or managing medicines.

    They also have on-call support you can reach whenever you need, and meals and personal care are included for people who need it, and there's a structured routine but still plenty of choices each day, so seniors don't lose their say in what happens, and the place keeps a schedule of group activities that give people a chance to meet others and form friendships with staff or neighbors, which can help it feel like home. Hacienda Hill Manor takes a personal approach by listening to each resident's preferences and fitting their support and daily routine to what they want or need, which encourages people to stay involved and engaged in the community. The facility is licensed as a Residential Facility For Groups, with programs and amenities set up for comfort, dignity, and safety, and they've carved out special programs and services for people dealing with Alzheimer's or other forms of dementia, offering safe spaces and activities that try to make the most out of every day, and though there are named programs and services in the facility, the facility itself doesn't provide detailed lists of these in the available information.

    There's the option for video tours so people can get a sense of what the place offers before coming, and the senior living community states that it's cost-effective-especially for those who don't need intensive medical care but appreciate the reassurance of regular support, social opportunities, and a comfortable environment, and with certified assisted living services, medication management, meal plans, support for daily activities, and even home care options, Hacienda Hill Manor covers many basics that help seniors keep autonomy without feeling alone. It's got features and amenities for resident comfort, and its support system is set up to help whether someone's fairly independent, needs a bit of help now and then, or wants a secure place for memory care and daily routines tailored for conditions like Alzheimer's, and with a setting that tries to respect preference and independence, Hacienda Hill Manor focuses on helping residents maintain dignity along with the help they need.

    People often ask...

    Hacienda Hill Manor offers competitive pricing, with rates starting at a cost of $3,327 per month.

    Hacienda Hill Manor offers assisted living and memory care.

    There are 1 photos of Hacienda Hill Manor on Mirador.

    The full address for this community is 5544 Surrey St, Las Vegas, NV 89119.

    No, Hacienda Hill Manor does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Nevada, the Health & Human Services Health Care Quality & Compliance bureau licenses care facilities and publishes the statements of deficiency from its inspections.

    License number3643
    StatusActive
    Facility typeResidential Facility for Groups
    Capacity6 residents
    EffectiveJanuary 1st, 2004
    ExpiresDecember 31st, 2026
    Special certificationALZHEIMER DISEASE

    Inspection Reports

    10

    Reports

    2

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    9

    Years

    12 Aug 2025Inspection
    Identified deficiencies in caregiver training, TB screening, CPR certification, medication administration, and resident-record management. Several records were incomplete or not current.
    • NAC 449.196; NRS 449.0302; LCB File No. R043-22Qualifications and training of caregivers
    • NAC 449.200TB screening and health records
    • NAC 449.200First aid and CPR certification
    • NAC 449.2742; R043-22; NAC 449.2744Administration of medication - responsibilities
    • NAC 449.2749Maintenance of resident records; initial ADL assessment and service plan
    12 Aug 2024Inspection
    Identified deficiencies in staff CPR/First Aid training documentation and in kitchen window screens.
    • NAC 449.200Personnel File - 1st Aid & CPR - NAC 449.200
    • NAC 449.209Health & Sanitation - Screens - NAC 449.209
    08 Aug 2023Inspection
    Found that an exterior gate exiting to the street was not locked and a backyard gate was unlocked and partially opened, confirmed by staff.
    • NAC 449.2756Alzheimer's Care Standards for Safety
    02 Mar 2023Inspection
    Found safety and care deficiencies including a space heater near a resident bed, bedfast waivers not filed for two residents, and accessible toxic cleaners.
    • NAC 449.209Health and Sanitation
    • NAC 449.2702Written policy on admissions; eligibility for residency
    • NAC 449.2756Alzheimer's Care Standards for Safety
    02 Aug 2022Inspection
    Found no deficiencies.
    18 Oct 2021Inspection
    Investigated infection control and safety deficiencies and found failures to test residents and staff after a positive COVID-19 case and an unsecured rake behind the shed.
    • Type ANAC 449.194Responsibilities of administrator.
    • Type ANAC 449.2756Standards for safety; personnel required; training for employees.
    19 Nov 2020Inspection
    Observed that N95 masks were unavailable and staff lacked medical clearance and fit testing for N95 use, indicating infection control gaps.
    • NAC 449.194Responsibilities of administrator
    05 Mar 2020Inspection
    Identified multiple regulatory deficiencies across administrator responsibilities, caregiver training, staffing documentation, first aid/CPR records, health and sanitation, medication storage, and alarms for safety.
    • NAC 449.194Responsibilities of administrator
    • NAC 449.196Qualifications and training of caregivers
    • NAC 449.199Staffing Schedule
    • NAC 449.200Personnel File - First Aid & CPR
    • NAC 449.209Health and sanitation - Maintain Int/ext
    • NAC 449.2748Medication: Storage; duties upon discharge, transfer and return of resident
    • NAC 449.2756Alzheimer's Care Standards for Safety
    12 Nov 2019Inspection
    Investigated deficiencies identified in administrator oversight, staff training, scheduling, CPR certification, premises maintenance, medication labeling, and door alarm operation.
    • NAC 449.194Administrator's Responsibilities - Designation
    • NAC 449.196Qualifications of Caregiver - Med Training
    • NAC 449.199Staffing Schedule
    • NAC 449.200Personnel File - First Aid & CPR
    • NAC 449.209Health & Sanitation - Maintain Int/ext
    • NAC 449.2748Medication: Storage
    • NAC 449.2756Alzheimer's Care Standards for Safety
    14 Dec 2017Inspection
    Identified deficiencies in TB testing documentation for a resident, exterior door alarms not functioning, and accessible toxic substances.
    • 449.2749(1)(e)TB testing and resident TB records
    • 449.2756(1)(b)Alzheimer's facility door alarms
    • 449.2756(1)(g)Alzheimer's facility - toxic substances accessibility

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Hacienda Hill Manor. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hacienda Hill Manor directly. There is no cost for this service. We are compensated by the community you select.

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