The Quail House

    3695 E Quail Ave, Las Vegas, NV 89120
    • Assisted Living
    • Memory Care

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    Reviews

    4.95·(43)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      4.9
    • Value

      4.0

    Pros

    • Home-like, family-centered atmosphere
    • Compassionate, attentive caregiving staff
    • Personalized care plans and strong family communication
    • High cleanliness and safety protocols
    • On-site accomplished chef and restaurant-style dining
    • Tailored meal options to resident preferences
    • Engaging daytime activities and social programming
    • Resort-like amenities (gym, spa, salon, pools, putting green, pathways)
    • Intimate, boutique facility layout
    • Small resident community allowing individualized attention
    • Hands-on ownership and responsive management
    • Seamless rehabilitation and hospice coordination
    • Celebratory, family-inclusive events and holiday meals
    • Attractive, well-maintained property and private rooms

    Cons

    • Inconsistent meal nutrition and menu variety
    • Limited program diversity and depth of activities
    • Small census limiting social variety and peer options
    • Shared common spaces that may reduce privacy for some residents
    • High cost relative to alternative senior-care options

    Summary of reviews

    The Quail House is consistently described as a boutique, highly maintained senior residence with a home-like, family-centered atmosphere. Reviewers emphasize the facility’s attractive, resort-like design and private-room layouts, together with extensive on-site amenities such as a gym, spa, salon, pools, putting green and landscaped pathways. The property’s smaller scale and meticulous presentation are cited repeatedly as contributors to a warm, less hectic transition experience for new residents.

    Care quality and staffing are among the facility’s strongest themes. Caregivers are characterized as compassionate, attentive and family-oriented; families describe clear communication, flexible care-plan adjustments and active owner involvement. The Quail House appears to support age-in-place needs, with coordinated rehabilitation services and hospice partnerships noted as smoothing transitions when needs change. Management responsiveness is also a consistent positive: directors are described as hands-on, addressing issues quickly and instituting staff retraining or corrective actions when needed.

    Dining and nutrition receive mixed but generally favorable commentary. The facility’s on-site chef and restaurant-style dining are frequently praised, including tailored meal options and holiday staff-meal involvement. At the same time, several comments raise concerns about menu variety and day-to-day nutrition, citing occasional reliance on convenience items rather than consistently varied home-cooked entrees. Prospective families should clarify current menu planning, therapeutic-diet capabilities and how nutritional preferences are accommodated.

    Programming and social life are strengths in terms of daytime engagement: exercise, arts and crafts, social events, celebrations and resident participation in kitchen or communal activities are commonly cited. However, some reviewers perceive limitations to the depth and variety of activities, and the small resident census—while enabling individualized attention—can also narrow peer-group options and social diversity for some residents. Shared common areas, praised by many, are noted by a few as potentially limiting for residents who prefer more private or separate communal space.

    Cost and availability are practical considerations. Several comments frame the Quail House as a higher-priced, boutique alternative; reviewers often describe it as worth the premium but prospective families should assess affordability and compare services to other local options. Overall, the dominant patterns are strong, family-like caregiving, an emphasis on cleanliness and safety, high-quality physical plant and resort-style amenities, balanced against recurring operational trade-offs around menu consistency, program breadth, community size and cost. Those seeking an intimate, highly managed, hospitality-focused setting will find many strengths here; visitors should ask targeted questions about current menus, activity schedules, social mix and pricing to confirm fit for a prospective resident.

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    Location

    The Quail House is located at 3695 E Quail Ave, Las Vegas, NV, 89120.

    About The Quail House

    The Quail House - Memory Care and Assisted Living Home sits in a peaceful residential area and is designed like a ranch-style house with a tiled roof, mature trees, and a lush green lawn, so folks get a real home-like feeling as soon as they arrive. The place provides assisted living, memory care for seniors with Alzheimer's, dementia, or Parkinson's, as well as respite and hospice care, and there's a low 1:5 caregiver-to-resident ratio so everyone can get personal attention and support day and night from a kind, on-site care team. The Quail House has ten premium luxury private suites, each with an ensuite bathroom, roll-in shower for wheelchairs, hardwood floors, built-in bookshelves, and some with king beds, and the whole place is single story and completely accessible. The community cares about participation, so residents are encouraged to help out and be part of the daily routine, and there's a private chef who prepares home-cooked meals, usually served in a big dining room that connects right to a kitchen, making meals feel like family gatherings. Outside, winding paths, bocce ball courts, a putting green, secure courtyard, pool with lounge chairs, patio seating, and gazebo offer space for relaxation or activity, while the grounds are landscaped with shady trees and quiet spots. Indoors, there's a big living room with a grand piano, lots of comfortable seating, and polished hardwood floors, plus bright, open common areas for movies, reading, games, and more, including a memory care area with stained glass and skylights. The Quail House helps seniors with all daily tasks-like medication, incontinence, and diabetes care-and offers high-speed internet, cleaning, and an exclusive concierge service. Memory care programming includes art and music therapy, sensory gardens, guided reminiscence, and group events like weekly live music, happy hours, and salon or spa days, with a calendar aimed at keeping people engaged and their minds active. People living there or visiting for respite see a management team dedicated to comfort and kindness, and every service comes at a clear, all-inclusive monthly rate, so there are never surprise costs. Many families say the staff are thoughtful and helpful, and folks interested can look at a virtual 3D tour or check out photos online. The Quail House tries to foster a close-knit feeling where residents can feel useful and part of the community, with support available 24/7. The facility has a 5.0 rating from 12 reviews.

    People often ask...

    The Quail House offers assisted living, memory care, and board and care.

    There are 43 photos of The Quail House on Mirador.

    The full address for this community is 3695 E Quail Ave, Las Vegas, NV 89120.

    No, The Quail House does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Nevada, the Health & Human Services Health Care Quality & Compliance bureau licenses care facilities and publishes the statements of deficiency from its inspections.

    License number9911
    StatusActive
    Facility typeResidential Facility for Groups
    Capacity10 residents
    EffectiveFebruary 6th, 2020
    ExpiresDecember 31st, 2026
    Special certificationRESIDENTIAL FACILITY FOR ELDERLY OR DISABLED PERSONS, ALZHEIMER DISEASE, ASSISTED LIVING SERVICES

    Inspection Reports

    10

    Reports

    37

    Citations

    0

    Complaints

    6

    Years

    02 Dec 2025Inspection
    Found no regulatory deficiencies and confirmed substantial compliance.
    13 Nov 2024Inspection
    Found no deficiencies. The evaluation indicated overall compliance with applicable requirements.
    14 Nov 2023Inspection
    Identified deficiencies in medication management and safety, including unavailable physician-ordered medications and storage of toxic substances accessible to residents.
    • NAC 449.2742Administration of medication: Responsibilities of administrator, caregiver and employees of facility
    • NAC 449.2744Recordkeeping for medication administration; change orders; OTCs and supplements
    • NAC 449.2756Alzheimer's Care Standards for Safety
    27 Jul 2023Inspection
    Investigated a complaint; found no deficiencies.
    08 Feb 2023Inspection
    Found deficiencies in background checks, TB testing documentation, and initial cultural competency training. Records were missing or incomplete and follow-up was needed.
    • NAC 449.200Personnel files - Background checks
    • NAC 449.2749Maintenance and contents of separate file for each resident
    • NRS 449.103Cultural Competency Training
    01 Nov 2022Inspection
    Identified numerous deficiencies in staff training, TB testing, elder abuse training, and resident health screenings, including missing annual training, incomplete background checks, and lack of annual physicals.
    • NAC 449.196Qualifications and training of caregivers
    • NRS 449.093Elder Abuse Training - NRS 449.093
    • NAC 449.200; NAC 441ATB Testing and Health Records
    • NAC 449.200Background Checks
    • NAC 449.200First Aid & CPR
    • NAC 449.274Medical Care of Resident After Illness - NAC 449.274
    • NAC 449.2749Maintenance and Contents of Separate File - NAC 449.2749
    • NAC 449.2756Alzheimer's Care Standards for Safety - NAC 449.2756
    • NAC 449.2758Elderly Care Training for Caregivers - NAC 449.2758
    • NRS 449.0302; NAC 449.2764Care for Persons with Mental Illnesses - NAC 449.2764
    • NAC 449.2766Care for Persons with Chronic Illnesses - NAC 449.2766
    • NAC 449.2768Care to Persons with Dementia - NAC 449.2768
    • NAC 449.2768Care to Persons with Dementia - NAC 449.2768
    • NAC 449.275? (Annual Physician Assessments)Annual Assessment of History of Each Resident
    • NRS 449.103; R016-20Cultural Competency Training
    02 Feb 2022Inspection
    Identified deficiencies related to confidential resident files, safety requirements for dementia care, and staff training. Several training and documentation provisions were not met.
    • NAC 449.2749Maintenance and contents of separate file for each resident; confidentiality of information
    • NAC 449.2756Alzheimer's Care Standards for Safety - Standards for safety; personnel required; training for employees
    • NAC 449.2756Alzheimer's Care Standards for Safety - Safety; access to toxic substances
    • NAC 449.2758Elderly Care Training for Caregivers
    • NAC 449.2764Care for Persons with Mental Illnesses - Training for employees
    • NAC 449.2766Care for Persons with Chronic Illnesses - Training for employees
    • NAC 449.2768Care to Persons with Dementia - Training for employees
    10 Nov 2021Inspection
    Investigated an elder abuse allegation and identified deficiencies in abuse reporting, safety measures, and staff training and documentation.
    • NAC 449.268Rights of Residents; Procedure for Filing
    • NAC 449.2749Maintenance and contents of separate file for each resident; confidentiality of information
    • NAC 449.2756Alzheimer's Care Standards for Safety
    • NAC 449.2756Alzheimer's Care Standards for Safety
    • NAC 449.2758Elderly Care Training for Caregivers
    • NAC 449.2764Care for Persons with Mental Illnesses
    • NAC 449.2766Care for Persons with Chronic Illnesses
    • NAC 449.2768Care to Persons with Dementia
    13 Nov 2020Inspection
    Identified that staff were not fit-tested or medically cleared to wear N95 respirators, reflecting gaps in administrative oversight of infection control.
    • NAC 449.194Administrator's responsibilities - oversight
    10 Aug 2020Inspection
    Found no regulatory deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Quail House. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Quail House directly. There is no cost for this service. We are compensated by the community you select.

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