The Phoenix Rehabilitation & Nursing Center

    140 St Edwards St, Brooklyn, NY, 11201
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent rehab inconsistent care advocate

    I had a mixed experience. The rehab/therapy team and many nurses, CNAs and concierge staff were excellent, the building is often clean, and 24-hour visitation/quick admissions were helpful. But staffing is inconsistent (especially nights/weekends), I witnessed delayed meds/assistance, safety lapses (falls, bedsores, neglect) and frequent food/hygiene complaints; administration's responsiveness varied and billing/communication issues occurred. I'd use it for short-term rehab but would be very cautious about long-term placement-advocate constantly.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 604 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.0
    • Meals

      2.7
    • Amenities

      3.6
    • Value

      1.7

    Location

    Map showing location of The Phoenix Rehabilitation & Nursing Center

    About The Phoenix Rehabilitation & Nursing Center

    The Phoenix Rehabilitation & Nursing Center sits at 140 St Edwards Street in Brooklyn, with 11 stories and 400 beds, often caring for about 390 residents each day, and the building shows off impressive views of the NYC skyline and Fort Greene Park, which folks say are stunning. It's a for-profit LLC affiliated with Carerite Centers and has been managed by Mark Friedman since September 2013. The center has a nurse turnover rate of 31.2% and offers 2.84 nursing hours per resident per day. There are several services here, such as nursing care, short-term rehabilitation, orthopedic rehab, respiratory care, wound care, and long-term care, plus dialysis and amputee care for those who need it, and the place also has both physical and occupational therapy if folks need help getting stronger or healing after surgery. The center has made updates to its building and expanded its rehab programs, and there's a big focus on meeting the needs of Brooklyn's diverse community, as well as providing different recreation and Urban Zen programs for residents. Wheelchair accessibility, suites for living, air conditioning, restrooms, and dining amenities are all present, and the center provides a free daily transportation service from several Brooklyn and Manhattan locations.

    The Phoenix aims to create a clean and well-kept space and has a reputation for being immaculate, and many people notice there are plenty of nurses and they are kind to the residents. For short-term patients, the center mentions providing a luxurious five-star environment, and there are concierge and patient experience services as part of their luxury offerings, although everyday care is also available for long-term residents. Dining experiences and recreation programs are offered to help residents feel comfortable, and the center says it's working to revitalize its rehabilitation environment all the time. When it comes to deficiencies, the facility has had eight total deficiencies cited, two of which relate to infection control, and violations have included federal standards around nutrition, infection control, and respiratory care, so inspection reports have flagged those points; still, the facility features infection control services and programs. The center remains focused on embracing change and trying to exceed what residents might expect from a place like this.

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