Living Center At Geneva-North

    75 Mason St, Geneva, NY, 14456
    3.0 · 8 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Unclean facility understaffed but communicative

    I had a mixed experience. The facility was often unclean - soiled laundry and even human waste left on floors/toilets for days - and clearly understaffed, so residents didn't get consistent attention or hygiene care. On the plus side they communicated exceptionally well, ran consistent COVID testing, and some staff were compassionate and attentive. I can't recommend it until cleanliness and staffing improve.

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    Amenities

    3.00 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.0
    • Staff

      2.6
    • Meals

      3.0
    • Amenities

      5.0
    • Value

      3.0

    Location

    Map showing location of Living Center At Geneva-North

    About Living Center At Geneva-North

    Living Center at Geneva-North sits on the campus of Geneva General Hospital, close to historic downtown Geneva and right near the north end of Seneca Lake, and while the place started back in 1995 as a nonprofit, today it runs with 82 beds for skilled nursing care, including 80 skilled nursing beds, 2 hospice beds, and 2 respite beds meant for short-term stays when someone's caring family member takes a break or when someone needs a little extra help after leaving the hospital. The staff, known for being helpful and joyful, make sure every resident feels safe and welcome, and there's a leadership team with names like Will Upton as the assistant administrator and William S. Garrity as Vice President of Long Term Care, so the organization keeps to clear direction and accountability. People living here can choose from a range of rooms that include spacious semi-private, deluxe semi-private, and private options, some with nice window views, and the main lobby stands out with beautiful furnishings and decor, which helps guests and family feel comfortable when they visit. The facility offers several kinds of care depending on what folks need, from independent living and assisted living to memory care for those with dementia or Alzheimer's, as well as skilled nursing for the medically frail, and even short-term rehab for those recovering between hospital and home, all covered by a large multidisciplinary team-there are doctors, nurses, physical, occupational, and speech therapists, social workers, activities staff, and nutritional meal planners. Chefs and planners create tasty, nutritious meals, and dining rooms sit on every unit so residents can enjoy food that considers their preferences while giving a chance to socialize, as the meals and the good fellowship around them help keep spirits up. Activities stay varied too, and the schedule mixes companionship, spontaneous fun, and the kind of steady relationships many older people look for-to keep minds, bodies, and hearts engaged-and there's a secure section so people who wander need not be afraid. For those needing compassionate end-of-life care, two spacious hospice rooms are set aside, and for people who need companionship or help with bathing, dressing, or simple daily things, trained home care aides come in as needed. The Geneva Adult Day Center sits nearby for folks who want to socialize during the day but stay in their own homes at night. Working as a part of the University of Rochester system and considered a department of Geneva General Hospital, Living Center at Geneva-North accepts government funding and tax-deductible donations, runs with about 112 employees, and usually comes well recommended, having won awards like Best of Senior Living and Best of Senior Living All Star for the steady quality and kindness of its staff, though as with any place, it's best to visit and see for yourself.

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