The Woodlands

    2000 Southwestern Dr, Jamestown, NY 14701
    • Independent Living
    • Assisted Living

    Beautiful, clean facility; loving staff

    I placed my loved one here and have been very pleased - the facility is beautiful, clean and comfortable, and the staff are loving, attentive, know residents by name, and provide true family-like care with 24/7 coverage. She enjoys the included meals and peaceful window views of deer and birds; I would happily recommend this community.

    Loved one of resident
    Jul 2026

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    Reviews

    4.58·(12)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      2.5
    • Amenities

      3.0
    • Value

      3.0

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    Location

    Map showing location of The Woodlands

    The Woodlands is located at 2000 Southwestern Dr, Jamestown, NY, 14701.

    About The Woodlands

    The Woodlands - Active Senior Living by Heritage Ministries sits on a peaceful property in Jamestown, New York, near the intersection of Southwestern Drive and Lakeridge Drive, right next to Orchard Grove. This retirement community is designed for seniors aged 55 and older who want a mix of independence, care, and social opportunities. Residents can choose from independent living, assisted living, skilled nursing, therapy and rehabilitation, and memory care services, with expert guidance on long-term care and support for family caregiving. The cottages have one or two bedrooms, full modern kitchens, private suites, ample storage, full basements, and some offer single or double car garages, so folks get comfort, privacy, and convenience, and it's pet-friendly too.

    The community has a country-like setting with walking and nature trails around a pond, giving residents pretty lake views and a calm place to stroll or sit outdoors. The grounds include spacious living areas, home-like small house programs, and family-style meals with dietary options and WiFi included for everyone. Seniors find laundry and housekeeping help, chaplain services, library and reading rooms, a chapel, a common social room, and big community spaces to gather, talk, and build friendships, and the staff, known for being joyful and helpful, fosters a welcoming atmosphere. A structured and robust calendar keeps everyone socially, mentally, and physically engaged, with art classes, group trips to local events and attractions, on-site and off-site activities, plus transportation services for medical visits or other needs.

    People who need assistance with daily activities like bathing, dressing, and medication management can get the right help while staying as independent as possible. For seniors with memory conditions such as Alzheimer's or other dementia, the memory care service gives them a safe environment designed to help prevent wandering and reduce confusion. The community is maintenance-free, meaning folks don't have to worry about chores or repairs, letting them enjoy a social, active lifestyle filled with entertainment, learning, and friendships. Helpful resources are available for families, and comprehensive care options let residents remain on campus even as their needs change, supporting aging in place. With a 5.0 rating from reviews and awards like Best of Senior Living and the All-Star Award, this community stands out for its dedication to a high-quality, supportive environment tailored to seniors' needs. Seniors have the choice to live in a way that suits them best, and the variety of services and friendly staff make daily living easier and more enjoyable. To learn more, folks can visit the Heritage Ministries website at heritage1886.org.

    People often ask...

    The Woodlands offers independent living and assisted living.

    There are 2 photos of The Woodlands on Mirador.

    The full address for this community is 2000 Southwestern Dr, Jamestown, NY 14701.

    No, The Woodlands does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number14650
    Facility typeAdult Home
    Capacity36 residents
    LicenseeThe Gerry Homes
    EffectiveSeptember 28th, 2012
    View the official license record

    Inspection Reports

    5

    Reports

    18

    Citations

    4

    Complaints

    2

    Years

    30 Oct 2025Complaint
    Investigated a complaint and identified 13 violations.
    • 485.5 (g)Operating certificates
    • 487.4 (c)(11)(vi)Admission standards
    • 487.4 (h)(1)Admission standards
    • 487.7 (d) (1) (iv)Resident services
    • 487.7 (f) (5)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.8 (c)Food service
    • 487.8 (e) (1)Food service
    • 487.9 (a) (15)Personnel
    • 487.11 (k) (14)Environmental standards
    • 487.11 (k) (15)Environmental standards
    • 487.12 (a-b)Disaster and emergency planning
    • 487.12 (f)Disaster and emergency planning
    27 May 2025Complaint
    Found no deficiencies.
    11 Mar 2025Complaint
    Investigated a complaint and identified a deficiency related to admission standards. A plan for correction was approved.
    • 487.4 (a)Admission standards
    18 Dec 2024Complaint
    Found no deficiencies. The complaint survey did not reveal any violations.
    28 Mar 2024Licensure
    Identified four violations in admission standards, resident services, records and reports, and admission and retention standards.
    • 487.4 (a)Admission standards
    • 487.7 (d) (12-13)Resident services
    • 487.10 (c) (1-3)Records and reports
    • 494.4 (h)Admission and retention standards

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Woodlands. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Woodlands directly. There is no cost for this service. We are compensated by the community you select.

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