Chestnut Park Rehabilitation and Nursing Center

    330 Chestnut St, Oneonta, NY, 13820
    2.6 · 36 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent rehab, but unsafe management

    I had excellent PT and many genuinely caring CNAs who helped me regain strength, but the facility is chronically understaffed and poorly run - call bells often went unanswered, medications were delayed or handled unsafely, and management was frequently unresponsive. Food and administration were inconsistent (some people like Cassie and kitchen staff were fantastic; others were rude or overwhelmed). Great rehab/teamwork, but serious safety and organizational problems - proceed with caution.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.61 · 36 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      2.8
    • Amenities

      2.6
    • Value

      2.0

    Location

    Map showing location of Chestnut Park Rehabilitation and Nursing Center

    About Chestnut Park Rehabilitation and Nursing Center

    Chestnut Park Rehabilitation and Nursing Center sits at 330 Chestnut St, Oneonta, and keeps its doors open all day, every day, with a daily average of about 75 residents and 80 certified beds, offering both private and semi-private rooms, and you'll find communal spaces for people to gather. It operates under Upstate Services Group, and while there's a full range of care-skilled nursing, rehabilitative therapies like cardiac, speech, physical, occupational, and recreational therapies-there've been challenges, like a fairly high nurse turnover rate at 71.2% when state averages are lower, nurse staffing reported at 2.58 hours per resident per day, which trails the state's 3.7. Past inspection reports point to serious issues, including a history of violations related to abuse, neglect, and resident safety, with 26 documented deficiencies and two related to infection, and there was an incident in May 2023 that resulted in six deficiencies and a fine of $7,901.

    They've invested in technology with an innovative wander guard system for elopement prevention, wireless nurse calls, alert escalation, and electronic medical records, helping staff respond faster, plus you get free phone and cable TV, beautician and barber services, laundry, concierge service, hospital transportation, and meals from executive chefs who can work with special diets. The place says it provides full-time physicians, restorative nursing, pain management, psychological care, and specialized clinical services from dementia care to tracheostomy and IV therapy, wound vac care, comfort and palliative care, stroke and joint replacement recovery, dental, podiatry, ophthalmology, pharmacy, infection management, respiratory management, and CPR trained staff. Staff try to help settle guests in, offer help round the clock, and there's attention to recreation and mobility help. There's a focus on safety and technology, but families should look at the inspection history, staffing levels, and specific needs before deciding.

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