The Laurels of Chatham

    72 Chatham Business Dr, Pittsboro, NC, 27312
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good rehab but dangerous lapses

    I have mixed feelings about this place. The therapy team, many nurses/CNAs, and several staff were excellent and compassionate-clean facility, decent food, and great short-term rehab. However, I also saw dangerous lapses: medication mismanagement including over-sedation and an oxycodone overdose requiring an ER rush, ignored doctor orders, dehydration/poor hygiene, mishandling of POA/finances, unanswered call bells, cramped double rooms, and poor communication. I filed a state complaint; I'd consider it for rehab but would not trust it for complex or long-term care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 120 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.0
    • Meals

      3.6
    • Amenities

      3.8
    • Value

      2.3

    Location

    Map showing location of The Laurels of Chatham

    About The Laurels of Chatham

    The Laurels of Chatham sits at 72 Chatham Business Drive in Pittsboro, North Carolina, where folks will find a 140-bed skilled nursing and rehabilitation center that's both recently remodeled and full of modern touches. This place offers short-term and long-term care, skilled nursing, and rehabilitation services with a full lineup that covers physical, occupational, and speech therapy, and the staff run these therapy programs every day, which can help residents recover after illness or surgery. There's a secured memory care unit for people living with Alzheimer's or dementia, and skilled nurses look after everyone around the clock, helping with daily tasks, medication, diabetes management, dialysis support, palliative and hospice care, and respite care too, so families can take a break if they need. The building has a home-like feel, with rooms set up for comfort, satellite TV, an enclosed courtyard with seating, and a beauty and barbershop right on site, so folks don't have to go far for a haircut. There's a large, new rehab gym and an active recreation program, along with celebrations for birthdays and anniversaries that help people socialize and keep a sense of community. The staff, managed by administrators Mr. Allen Finlayson and Mr. John Jarrell, work with each resident's doctor to make custom care plans, and there's even an orthopedist, Dr. Bush, who's around to lend a hand when needed. The Laurels of Chatham serves healthy meals meant to feel just like home, and the nurses are always there to help with medication or any issues that come up, big or small. They accept Medicare, Medicaid, most Medicare Advantage plans, commercial insurance, and private pay, but they don't take long-term care insurance, and the fees range from $10,260 to $12,240 a month. They're licensed with the North Carolina Department of Health & Human Services (license NH0523), and while they aren't BBB accredited, they do have an industry standard A+ rating under the BBB of Eastern Carolinas. The Laurels of Chatham focuses on dignity, compassion, and promoting quality of life, trying to make everyone feel safe and at home, and they offer support that covers a wide range of needs, big or small, with a dedicated and caring staff who keep the place running smoothly.

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