My family and I have been very pleased with the attentive, compassionate staff and responsive management here. My mom stayed through the end of her life and received superb, above-and-beyond care-meals, laundry and housekeeping were consistently handled. The facility is clean, home-like, residents thrive, and I highly recommend this team.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.19·(16)
Overall rating
5
4
3
2
1
Care
4.9
Staff
5.0
Meals
5.0
Amenities
4.0
Value
4.2
Pros
Compassionate, attentive caregiving
Supportive end-of-life care
Clean, well-maintained facility
Home-like atmosphere
Engaging activities program
Quality meals and responsive dietary service
Laundry and personal-care service responsiveness
Strong, attentive management and leadership
Welcoming, family-like community spirit
Reliable customer service and referral follow-through
Positive workplace culture among staff
Cons
Inconsistent care quality across residents or shifts
Limited private-bathroom availability in some private rooms
Older building with dated layout in places
Potential variability in staff responsiveness and communication
Polarized family/resident satisfaction leading to inconsistent impressions
Summary of reviews
Hope Springs receives substantial positive feedback on frontline caregiving and overall atmosphere. Many accounts emphasize compassionate, attentive staff and strong end-of-life support, with families noting that residents were well cared for through later stages of life. Reviewers also describe the community as home-like, clean, and well maintained, and comment positively on staff morale, with staff describing the workplace as enjoyable. Management and leadership are frequently characterized as attentive and unified.
Operational strengths extend into services and programming. The dining program and dietary responsiveness are praised, with several accounts noting enjoyable meals and that special dietary or laundry needs were addressed. The activities program is viewed as active and beneficial to residents' wellbeing, contributing to reports that residents are thriving and experience a strong community spirit.
Physical plant and accommodations are generally described as clean and comfortable, though reviewers identify the facility as an older building. Some private rooms do not include en-suite bathrooms and instead rely on hallway baths, which may be important to prospective residents to confirm during a tour. Tours are described as gracious and informative by visitors who had positive impressions.
A notable pattern is variability in experience. While the majority of feedback is favorable, at least one strongly negative account stands in contrast to the predominant sentiment. This suggests potential inconsistency in care quality or communication across shifts or cases rather than uniform institutional failure. Prospective residents and families may want to ask specific questions about staffing levels, handoff procedures, and protocols for end-of-life care, and to request recent references from current families.
In summary, Hope Springs presents as a community with strong relational care, active programming, and generally well-kept facilities under engaged leadership. The principal caveats are building age, limited en-suite bathroom availability in some rooms, and variability in family experience; these are items best clarified during an in-person visit and conversation with management about staffing and continuity of care.
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Location
Hope Springs is located at 104 Hope Ln, Red Springs, NC, 28377.
About Hope Springs
Hope Springs is a senior living community devoted to creating a warm, comfortable environment in Red Springs, North Carolina. This community prioritizes the well-being and happiness of its residents, embracing an individualized approach to assisted living. At Hope Springs, every senior is recognized as unique, and personalized care is at the core of everyday life. Residents are encouraged to live fully and comfortably, supported by tailored help and personal attention that meets their specific needs. The focus here is on ensuring all aspects of life support dignity, comfort, and a sense of belonging.
Central to daily life at Hope Springs is a commitment to treating each resident like family. Staff members work closely with residents to promote independence while providing the necessary support to empower them to thrive. Connections between residents and staff foster a community where everyone’s well-being is a collective priority, and where kindness and respect prevail in every interaction.
Nutrition and wellness are considered essential elements at Hope Springs. Residents enjoy a focus on healthy eating and balanced diets, recognizing the impact nutrition has on physical health and vitality. Holistic well-being is carried throughout various programs and daily living, from thoughtful dining experiences to opportunities for physical therapy and rehabilitation. The community understands the importance of supporting seniors in managing chronic pain through non-pharmacological approaches, promoting greater independence and quality of life.
Hope Springs is also attuned to the small moments and celebrations that enrich daily living. The community makes an effort to help residents engage in joyful experiences—whether through special holidays or simple, thoughtful gestures. Physical health, emotional connection, and independence are nurtured so that each individual has the opportunity to flourish. At Hope Springs, seniors are empowered to embrace independence and experience a thriving life, surrounded by people dedicated to their comfort and happiness.
ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.
People often ask...
Hope Springs offers competitive pricing, with rates starting at a cost of $4,550 per month.
Hope Springs offers assisted living.
There are 10 photos of Hope Springs on Mirador.
The full address for this community is 104 Hope Ln, Red Springs, NC 28377.
No, Hope Springs does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Found that staff failed to ensure timely referral and follow-up for a resident's health care needs, delaying cardiology and physical therapy appointments.
10A NCAC 13F .0902(b)Health Care Referral and Follow Up
16 Jul 2025Construction
16 Jul 2025Construction
An inspection identified multiple deficiencies across safety, sanitation, and facility systems, including issues with bathrooms, handrails, housekeeping, fire safety, and call systems.
25 Jan 2024Follow-Up
25 Jan 2024Follow-Up
Investigated deficiencies in medication administration and ordering processes, including insulin management and provider communication.
Identified failures in administering medications as ordered, inaccuracies in medication administration records, and improper borrowing of medications.
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration
10A NCAC 13F .1004 (o)Medication Administration
28 Jan 2022Inspection
28 Jan 2022Inspection
Investigated a survey that found multiple medication administration and MAR documentation deficiencies, including crushing time-release medications, missed doses, and inaccurate MAR entries across several residents.
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1004(j)Medication Administration
28 Jan 2022Inspection
28 Jan 2022Inspection
Investigated a complaint about medication administration; found evidence of crushing medications and not following do-not-crush instructions, with missing Do Not Crush guidance accessible.
—Medication administration—Do Not Crush/Do Not Chew requirement
23 Jul 2019Construction
23 Jul 2019Construction
Investigation found several deficiencies related to safety hazards and maintenance, including issues with outdoor areas, fire safety equipment, and ventilation. Multiple findings required corrective actions and follow-up.
—Outside Premises-Clean, Safe
Type A—Not maintained in safe condition; hazards present
Type A—General safety/housekeeping deficiencies
—Fire safety equipment maintained/operating
—Exhaust ventilation
23 Jul 2019Construction
23 Jul 2019Construction
Identified multiple safety and maintenance deficiencies across indoor and outdoor areas, including missing handrails, unsafe outdoor conditions, unclean floors, unsecured oxygen bottles, broken hardware, and nonfunctional ventilation and fire safety systems.
10A NCAC 13F .0301Application of physical plant requirements
10A NCAC 13F .0305Outside Premises-Clean, Safe
10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
10A NCAC 13F .0306(a)(5)Housekeeping-Maintained Free of Hazards
Verified hot water temperatures exceeded the required range at multiple fixtures, creating burn risk for residents, and found sanitation concerns in the walk-in cooler and food service areas.
Type B10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0904(a)(1)Nutrition and Food Service
G.S. 131D-21(2)Declaration of Residents' Rights
30 Jan 2018Inspection
30 Jan 2018Inspection
Investigated an allegation of unsafe hot water temperatures and found multiple deficiencies related to maintaining safe water temperatures in several rooms.
—Hot water temperature outside allowable range
14 Sept 2017Construction
14 Sept 2017Construction
Investigated and found that exhaust ventilation was not functioning in a bathroom, leaving interior air inadequately ventilated.
Type A10A NCAC 13F.0311Other Requirements (Physical Plant)
14 Sept 2017Construction
14 Sept 2017Construction
Found safety deficiencies including an unsecured helium cylinder, lack of fire protection for a ceiling penetration, and inadequate exhaust ventilation in a spa area.
Investigated a follow-up survey and found deficiencies remained uncorrected, including no exhaust in the shared bathroom between Rooms 207 and 208.
—
17 Jun 2016Follow-Up
17 Jun 2016Follow-Up
Found ongoing deficiencies in smoke control and exhaust ventilation. HVAC systems did not shut down during a smoke event and exhaust was missing in a shared bathroom.
10A NCAC 13F .0311(a)Building equipment maintained in safe, operating condition
10A NCAC 13F .0311(g)Exhaust ventilation provided as required
24 Mar 2016Inspection
24 Mar 2016Inspection
Investigation found deficiencies in monitoring and documenting residents' vital signs and pulse rates, with incomplete physician oversight and charting. Two health-care violations were cited.
Type B10A NCAC 13F .0902 Health CareHealth Care
Type B10A NCAC 13F .0902 Health CareHealth Care
24 Mar 2016Inspection
24 Mar 2016Inspection
Identified deficiencies across health care, nutrition, and medication management, including failure to follow up on vital signs and blood sugar, improper diet administration, and insulin administration errors.
Type B10A NCAC 13F .0902(b)Health Care
Type B10A NCAC 13F .0902(c)(3-4)Health Care
Type B10A NCAC 13F .0904(e)(3)Nutrition and Food Service
Type B10A NCAC 13F .0904(e)(4)Nutrition and Food Service
Type B10A NCAC 13F .1004(a)Medication Administration
Type BG.S. 131D-21(2)Declaration of Residents' Rights
12 Jan 2016Follow-Up
12 Jan 2016Follow-Up
Identified several unresolved deficiencies, including missing sanitation/fire safety reports, lack of grab bars, unsatisfactory housekeeping, unsafe building equipment conditions, and inadequate exhaust ventilation.
10A NCAC 13F .0302Sanitation and Fire Safety Reports
Identified multiple safety and sanitation deficiencies during a review of compliance with health service regulations.
29 Sept 2015Construction
29 Sept 2015Construction
Investigated deficiencies identified in safety and building maintenance, including electrical safety issues and ongoing renovations. Multiple items were cited requiring corrective action.
Type A10A NCAC 13F.0306Electrical safety - GFCI protection for receptacles
Type A10A NCAC 13F.0300Physical Plant - Facilities maintenance
Type A10A NCAC 13F.0300Physical Plant - Renovations and safety
25 Sept 2015Construction
25 Sept 2015Construction
Identified multiple safety, sanitation, and maintenance deficiencies, including missing current reports, lack of grab bars, damaged furnishings, and unsafe building systems.
10A NCAC 13F .0302Must Have Current Sanitation and Fire Safety Reports
10A NCAC 13F .0305Bathrooms-Hand Grips
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0306Bedroom Furnishings-Clean Towel, Towel Bar
Mirador Living is not affiliated with the owner or operator(s) of Hope Springs. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hope Springs directly. There is no cost for this service. We are compensated by the community you select.
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