I moved into this newer, spacious, spotless facility and I'm very satisfied-visits are joyful and I have real peace of mind. The staff are warm, professional, and genuinely kind (Jen at the front desk is wonderful); the care team goes above and beyond and truly follows the Golden Rule. Highly recommended overall, with only a couple small things that could be improved.
Current/former resident
Jul 2026
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.95·(20)
Overall rating
5
4
3
2
1
Care
4.5
Staff
4.0
Meals
4.0
Amenities
5.0
Value
4.0
Pros
friendly front-desk reception
compassionate, caring staff
professional staff demeanor
warm, welcoming atmosphere
spacious, modern facility
clean and well-maintained interior
up-to-date finishes and recent updates
visits that provide peace of mind
Cons
inconsistent responsiveness to family concerns
weak staff accountability and supervisory follow-up
variable care quality across shifts or units
communication gaps about care and services
staff-morale and retention challenges
limited publicly available information on dining and activities
Summary of reviews
Overall impression: Baptist Health & Rehab is described by reviewers as a newer, spacious facility with clean, well-maintained interiors and recent updates. Many comments highlight a warm, welcoming atmosphere and a professional, compassionate staff presence that can make visits positive and provide families with peace of mind. Specific staff interactions were praised, and the facility’s physical environment and modern finishes are consistently noted as strengths.
Care and staff: Review content presents a mixed picture. Positive accounts emphasize caring, attentive employees and staff who go beyond basic duties to support residents and families. Conversely, several reviews express concerns about the facility’s responsiveness when issues are raised, and describe situations where family concerns were not satisfactorily addressed. These accounts suggest gaps in staff accountability, supervisory follow-through, and communication tone. There are also indications of staff-frustration or morale issues that could affect consistency of care—an operational trait families should consider when assessing long-term reliability.
Dining and activities: Review material offers limited detail about meals, menu variety, and the activity schedule. Where reviewers were positive, they focused on interpersonal aspects rather than program specifics. Because descriptions of dining quality, therapeutic programming, and day-to-day recreational offerings are sparse, prospective families should request current menus, sample activity calendars, and examples of resident engagement to judge fit against expectations.
Facilities and management: The physical plant appears to be a clear strength—clean, updated, and spacious. Management-related patterns are less consistent: while some caregivers are praised for professionalism, other comments point to uneven complaint resolution and unclear processes for raising concerns. The overall review distribution is polarized; positive experiences coexist with strongly critical ones. Prospective residents and families would be well advised to tour during different times of day, ask about staffing ratios and supervision, review incident and complaint-handling procedures, and request references from current families to get a more complete view of operational consistency.
Bottom line: The facility shows meaningful strengths in environment and individual staff interactions, but recurring themes about communication, accountability, and variable care consistency warrant careful vetting. Direct questions about oversight, staffing stability, care-plan communication, and concrete examples of dining and activity programming will help clarify whether the facility’s strengths align with a particular resident’s needs.
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Medicare Ratings
3·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Baptist Health & Rehab is located at 3400 Nebraska Dr, Bismarck, ND, 58503.
About Baptist Health & Rehab
Baptist Health Care Center, located in Bismarck, North Dakota, has provided loving care and professional nursing excellence to the community for over 80 years. With a reputation founded on decades of dedicated service, the center offers a warm and cozy family atmosphere designed to help residents feel truly at home. The team at Baptist Health Care Center takes pride in the individualized attention offered to each resident, ensuring everyone is not only cared for physically but also feels known and valued as part of the community.
Residents at Baptist Health Care Center enjoy a rich variety of amenities aimed at enhancing daily life. Bright, spacious individual rooms cultivate a sense of comfort and privacy, while emergency personal pendants provide an added layer of security and peace of mind. Housekeeping and laundry services allow residents to relax and focus on enjoying the other aspects of their stay. Social activities and special events create opportunities for connection, engagement, and lifelong learning, encouraging every resident to participate fully in community life.
One of the highlights of living at Baptist Health Care Center is the restaurant-style dining experience. Residents can savor delicious meals in a setting designed for both social interaction and comfort. In addition, beautiful walking paths offer an inviting space for exercise and tranquility, supporting both physical health and emotional well-being.
Baptist Health Care Center is proud to provide a comprehensive range of care options. These include long-term care, short-term care for those recovering from illness or surgery, hospice care, and spiritual care for holistic well-being. By offering such a diverse array of services, the center ensures that the specific needs of each resident can be met with compassion and expert support. The center’s location adjacent to Prairie Pointe Assisted Living further extends the continuum of care available within the community, granting residents and their families peace of mind for today and confidence for tomorrow.
Throughout its history, Baptist Health Care Center has been recognized for excellence, earning honors such as the Best Practices Award from the Centers for Medicare and Medicaid Services, as well as distinction through regional votes in categories such as Best of the Best. These accolades reflect the ongoing commitment to quality, innovation, and heartfelt service at the heart of everything Baptist Health Care Center does.
People often ask...
Baptist Health & Rehab offers assisted living, memory care, and skilled nursing.
There are 5 photos of Baptist Health & Rehab on Mirador.
The full address for this community is 3400 Nebraska Dr, Bismarck, ND 58503.
No, Baptist Health & Rehab does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Dakota, Health & Human Services' Health Facilities unit licenses care facilities and publishes the health and life-safety deficiencies found during inspections.
Found that staff failed to provide appropriate respiratory care for a ventilator-dependent resident, including turning off the ventilator and deflating the tracheostomy cuff, which contributed to death.
CFR 483.25(i)Respiratory care including tracheostomy care and suctioning
16 Apr 2025Inspection
16 Apr 2025Inspection
Found deficiencies in tube feeding management and infection control practices. Specifically, G-tubes weren't flushed before and after medications, and enhanced barrier precautions weren't consistently followed during care for residents with MDROs.
CFR 483.25(g)(4)-(5)Tube Feeding Management
CFR 483.80(a)(1)-(2)(4)(e)(f)Infection Prevention & Control
15 Apr 2025Life Safety
15 Apr 2025Life Safety
Found no deficiencies related to emergency preparedness or life safety.
23 Jan 2025Inspection
23 Jan 2025Inspection
Investigated and found violations related to failure to report an alleged abuse within 24 hours and to supervise residents with proper transfer equipment, resulting in injuries.
CFR(s): 483.12(b)(5)(i)(A)(B)(c)(1)(4) §483.12(c)Reporting of Alleged Violations
CFR(s): 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
02 Jan 2025Inspection
02 Jan 2025Inspection
Found that staff did not use a gait belt during transfers, resulting in a fall with a left hip fracture and hospitalization.
§483.25(d)(1)-(2)Accidents
12 Mar 2024Life Safety
12 Mar 2024Life Safety
Found no deficiencies noted during the survey.
07 Mar 2024Inspection
07 Mar 2024Inspection
Identified multiple deficiencies affecting safety and care quality, including restraints evaluation, care planning, medication administration, activities, hydration, dialysis monitoring, and infection control.
CFR 483.10(e)(1), 483.12(a)(2)Right to be Free from Physical Restraints
CFR 483.21(b)(2)Care Plan Timing and Revision
CFR 483.21(b)(3)(i)Services Provided Meet Professional Standards
CFR 483.24(c)(1)Activities
CFR 483.25(g)(1)-(3)Nutrition/Hydration Status Maintenance
CFR 483.25(l)Dialysis
CFR 483.80(a)(1)-(2)(4)(e)(f)Infection Prevention & Control
31 Jan 2024Inspection
31 Jan 2024Inspection
Found hazards related to hot liquids and supervision that led to a resident's burns; improper adaptive equipment contributed to the injuries.
CFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
05 Jun 2023Inspection
05 Jun 2023Inspection
Found no deficiencies.
18 Apr 2023Inspection
18 Apr 2023Inspection
Found compliance with infection control requirements during a focused COVID-19 survey.
27 Mar 2023Life Safety
27 Mar 2023Life Safety
Found no deficiencies.
23 Mar 2023Inspection
23 Mar 2023Inspection
Identified deficiencies in accuracy of assessments and PASARR coordination, including incorrect MDS coding for one resident and a missed PASARR status change.
CFR 483.20(g)Accuracy of Assessments
CFR 483.20(e)(1)-(2)Coordination of PASARR and Assessments
02 Mar 2022Inspection
02 Mar 2022Inspection
Verified compliance with infection control requirements and no COVID-19 positive residents were present during a focused infection control survey.
10 Nov 2021Inspection
10 Nov 2021Inspection
Found no deficiencies. The provider was in compliance with Medicare/Medicaid requirements.
08 Nov 2021Life Safety
08 Nov 2021Life Safety
Identified deficiencies in hazardous area separation and sprinkler system installation.
NFPA 101 19.3.2.1; NFPA 101 19.3.5.9Hazardous Areas - Enclosure
Investigated a complaint alleging neglect and unsafe transfer; found failures to report neglect with injury to the State Survey Agency and to provide adequate supervision during a lift transfer, resulting in head injury and femur fracture.
483.12(c)(1) and 483.12(c)(4)Reporting of Alleged Violations
483.25(d)Free of Accident Hazards/Supervision/Devices
11 Dec 2020Inspection
11 Dec 2020Inspection
Found no deficiencies noted during the COVID-19 focused survey. Substantial compliance was determined.
10 Nov 2020Inspection
10 Nov 2020Inspection
Found deficiencies in infection prevention and control, with staff not using PPE per guidelines for residents on transmission-based precautions and not changing masks between residents, risking cross-contamination.
42 CFR §483.80Infection Prevention & Control
28 Oct 2020Inspection
28 Oct 2020Inspection
Verified compliance with infection control regulations and CMS/CDC COVID-19 practices; six residents were positive for COVID-19.
10 Sept 2020Inspection
10 Sept 2020Inspection
Found no deficiencies. Infection control compliance was confirmed.
15 Jul 2020Inspection
15 Jul 2020Inspection
Found no deficiencies related to infection control.
16 Mar 2020Inspection
16 Mar 2020Inspection
Found no deficiencies. The focused infection control review concluded compliance with infection control regulations.
23 Jan 2020Inspection
23 Jan 2020Inspection
Identified deficiencies across care planning, medication management, resident communication, safety supervision, psychotropic drug use, laboratory practices, and dining operations.
CFR 483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
CFR 483.21(b)(3)(i)Comprehensive Care Plans – Services Provided Meet Professional Standards
CFR 483.24(a)(1)(b)(1)-(5)(i)-(iii)Activities of Daily Living (ADLs)/Maintain Abilities
CFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
CFR 483.45(c)(3)-(5)Free from Unnecessary Psychotropic Meds/PRN Use
CFR 483.50(a)(1)(i)Laboratory Services
CFR 483.60(a)(3)(b)Sufficient Dietary Support Personnel
13 Jan 2020Life Safety
13 Jan 2020Life Safety
Identified deficiencies in fire alarm testing documentation and in emergency generator maintenance and testing.
NFPA 101 9.6.1.3; NFPA 70; NFPA 72Fire Alarm System - Testing and Maintenance
NFPA 99; NFPA 110; NFPA 111Electrical Systems - Essential Electric System
24 Jan 2019Inspection
24 Jan 2019Inspection
The survey found multiple lapses in care across dining assistance for a visually impaired resident, environment cleanliness, nutrition management, respiratory and dialysis care, and infection control.
CFR 483.21(b)(3)(i)Services Provided Meet Professional Standards
CFR 483.25(g)Nutrition/Hydration Status Maintenance
CFR 483.25(i)Respiratory/Tracheostomy Care and Suctioning
CFR 483.25(l)Dialysis
CFR 483.80Infection Prevention & Control
15 Jan 2019Life Safety
15 Jan 2019Life Safety
Identified missing exit signage in the northwest corridor, failing to clearly identify an exit.
7.10.1.2.1 (NFPA 101, 2012) Exit SignageExit signage not readily visible or clearly identifying exits
08 Mar 2018Inspection
08 Mar 2018Inspection
Found multiple deficiencies in medication administration, transfer safety, food storage, and infection control practices.
42 CFR 483.21(b)(3)Comprehensive Care Plans
42 CFR 483.25(d)Accidents
42 CFR 483.60(i)(2)Food Safety - Storage
42 CFR 483.80Infection Control
12 Dec 2017Life Safety
12 Dec 2017Life Safety
Identified deficiencies in fire protection systems, including incomplete testing of the fire alarm system and improper sprinkler installation and maintenance.
NFPA 72; NFPA 70; NFPA 101Fire Alarm System - Testing and Maintenance
NFPA 13, Standard for the Installation of Sprinkler SystemsSprinkler System - Installation
NFPA 25, Standard for the Inspection, Testing and Maintaining of Water-based Fire Protection SystemsSprinkler System - Maintenance and Testing
09 Feb 2017Inspection
09 Feb 2017Inspection
Investigated deficiencies showed inaccurate resident assessments, outdated or incomplete care plans, improper medication management, and failure to consistently provide prescribed oxygen.
483.10(c)(2)Right to participate in planning care—revise plan of care
483.21(b)(2)Comprehensive care plans
483.24; 483.25(k)(l)Provide care for highest well being
483.25(b)(2)(i)Treatment/care for special needs—Respiratory care
22 Nov 2016Life Safety
22 Nov 2016Life Safety
Identified deficiencies in sprinkler coverage and building-system risk assessment, including ordinary-temperature sprinklers in walk-in units and no formal risk assessment documented.
483.25Provide care/services for highest well being
483.30(e)Posted nurse staffing information
22 Dec 2015Life Safety
22 Dec 2015Life Safety
Found no deficiencies and determined compliance with the 2000 Life Safety Code requirements.
08 Jan 2015Inspection
08 Jan 2015Inspection
Investigated safety and medication-related concerns; found deficiencies in supervision and transfer assistance, bowel management, and medication practices.
483.25(h)Free of Accident Hazards/Supervision/Devices
483.25(i)Drug Regimen Is Free From Unnecessary Drugs
—Medication/transfer and related care concerns
—Medication/diabetes care and staff training
21 Oct 2014Life Safety
21 Oct 2014Life Safety
Found that the automatic sprinkler system was not maintained in a reliable operating condition and emergency lighting was missing at generator transfer switches, creating life-safety risks.
NFPA 25 - Standard for the Installation of Sprinkler SystemsMaintenance/maintenance of sprinkler system
NFPA 101; NFPA 110Emergency lighting at generator transfer switches
09 Jan 2014Inspection
09 Jan 2014Inspection
Investigated and found deficiencies related to resident dignity and respect, including a failure to respond promptly to a resident’s request for bathroom assistance and related care concerns observed during the review.
Type AF241Dignity and Respect of Individuality
07 Jan 2014Life Safety
07 Jan 2014Life Safety
Identified deficiencies related to smoke detector installation not in line with NFPA 72 and improper handling/transfer of liquid oxygen not meeting NFPA 99.
NFPA 72Smoke detectors installed in accordance with NFPA 72
NFPA 99, Standard for Health Care FacilitiesTransferring of liquid oxygen
20 Jun 2013Inspection
20 Jun 2013Inspection
Investigated a standard recertification survey; found deficiencies in gait belt use during transfers and in nurse aide certification oversight, creating safety risks for residents.
—Gait belt use and supervision to prevent falls
—Certification of nursing staff; supervision of caregivers
06 Dec 2012Inspection
06 Dec 2012Inspection
Investigated a complaint about medication administration and resident care; identified multiple deficiencies in medication management, resident nutrition, and hazardous chemical storage.
483.20(k)(3)(i)SERVICES PROVIDED MEET PROFESSIONAL STANDARDS
—NURSING CARE AND MEDICATION ADMINISTRATION
—NUTRITION/DIETARY SERVICES
—HAZARDOUS MATERIALS STORAGE
14 Nov 2012Life Safety
14 Nov 2012Life Safety
Identified deficiencies in life-safety systems, including smoke-detector maintenance, corridor fire-resistance/wall protections, and electrical wiring standards.
NFPA 72 - National Fire Alarm CodeSmoke detector testing and maintenance
NFPA 101 Life Safety Code StandardCorridors and fire-resistance construction
NFPA 70 - National Electrical CodeElectrical wiring and equipment
25 Aug 2011Inspection
25 Aug 2011Inspection
Investigators found multiple deficiencies involving residents' dignity, safety during transfers, food handling, and ongoing medication reviews.
483.15(a)Dignity and Respect of Individuality
—Free of Accident Hazards
—Food Procure, Store/Prepare/Serve - Sanitary
—Drug Regimen Review
16 May 2011Life Safety
16 May 2011Life Safety
Identified several life-safety deficiencies, including corridor fire-resistance walls, shaft enclosure ratings, and missing or incomplete safety signage and inspections.
Type ANFPA 101 Life Safety CodeCorridors and fire-resistance requirements
Type ANFPA 101 Life Safety Code; NFPA 13Stairways and vertical openings—fire resistance
Type ANFPA 101 Life Safety Code; NFPA 72Smoke detectors—annual inspection
Type ANFPA 101 Life Safety Code; NFPA 72Oxygen signage and related safety signage
01 Dec 2010Inspection
01 Dec 2010Inspection
Investigated a medication-management issue involving an excessive dose of a potent opioid administered to a resident, with subsequent health concerns and documentation gaps identified.
—Quality of care – services provided must meet professional standards
—Drug regimen is free from unnecessary drugs / medication management
—Pharmacy services and medication management oversight
29 Jul 2010Inspection
29 Jul 2010Inspection
Inspections found deficiencies related to residents' rights and safety, with repeated issues in meal/dietary practices and how care was planned and carried out.
—SELF-DETERMINATION - RIGHT TO MAKE CHOICES
—ACCIDENT HAZARDS/SAFETY
—NUTRITION & DIETARY INTERVENTIONS
—CARE PLANNING & DAILY LIVING ASSISTANCE
—DIETARY & MENUS - QUALITY & FOOD PREPARATION
—DIETARY PLANNING & TRAINING
21 Jul 2010Life Safety
21 Jul 2010Life Safety
Identified multiple life-safety deficiencies related to smoke barriers, building construction, penetrations, alarms, and emergency power components.
NFPA 101 Life Safety Code; NFPA 19.3.6.xSmoke barriers and corridor walls not meeting code
NFPA 101 Life Safety Code; building construction type/height provisions (19.1.6.x, 19.3.5.1, etc.)Building construction type and height not in full compliance
NFPA 101 Life Safety Code StandardConstruction type and fire separation issues
NFPA 101 Life Safety Code StandardPenetrations not sealed with fire-rated material
NFPA 101 Life Safety Code Standard; 19.7.1.2Alarm system and notification vs. code requirements
—Administrative/maintenance procedures not fully established
NFPA 101 Life Safety Code StandardTransfer switches not maintained per NFPA 101
20 Aug 2009Inspection
20 Aug 2009Inspection
Investigated multiple deficiencies related to resident rights, safety, social services, staff treatment, and medication practices. Several observations indicated non-compliance with regulatory requirements.
483.13(a)PHYSICAL RESTRAINTS
483.15(g)(1)SOCIAL SERVICES
483.13(c)(1)-(4)STAFF TREATMENT OF RESIDENTS
483.25(h)ACCIDENTS AND SUPERVISION
483.25(i)UNNECESSARY DRUGS
09 Jul 2009Life Safety
09 Jul 2009Life Safety
Identified multiple life-safety deficiencies involving building construction, smoke barriers, and doors/closures, with corrective actions planned.
NFPA 101 Life Safety Code, sections 19.1.6.2, 19.1.6.3, 19.1.6.4, 19.3.5.1Building construction type and height
—Corridor walls and penetrations
—Corridor doors and closures
NFPA 101 Life Safety CodeSmoke barriers not meeting fire-resistance
—Corrective actions and monitoring
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Mirador Living is not affiliated with the owner or operator(s) of Baptist Health & Rehab. The information above has not been verified or approved by the owner or operator. For exact information, please contact Baptist Health & Rehab directly. There is no cost for this service. We are compensated by the community you select.
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