LSS The Good Shepherd

    622 Center St, Ashland, OH 44805
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Reviews

    4.51·(82)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      3.9
    • Value

      4.5

    Pros

    • Compassionate, patient, and respectful staff
    • Timely responses to resident requests and family questions
    • Clear updates and support for families
    • Experienced nursing and respiratory care, including ventilator and tracheostomy support
    • Effective physical, occupational, and speech therapy
    • Positive rehabilitation progress and successful returns to prior living settings
    • Clean, comfortable spaces in many areas
    • Supportive hospice and memory-care experiences
    • Helpful social work and care-transition coordination
    • Activities including crafts, Bible study, and resident-focused materials

    Cons

    • Reported concerns about staff communication tone and workplace organization
    • Reported concerns about medication-management decisions and responses to family input
    • Reported concerns about personal-care follow-through
    • Reported concerns about clinical assessment and documentation accuracy
    • Unit-specific cleanliness, odor-control, and upkeep concerns
    • Mixed meal-quality feedback
    • Reported concerns about culturally respectful interactions

    Summary of reviews

    Overall, the reviews are strongly positive, with families and residents describing attentive care across short-term rehabilitation, long-term care, memory care, ventilator services, and hospice. Reviewers often cite improved strength and mobility after therapy, successful transitions back to home or assisted living, and supportive care for people with complex medical needs. Several family members with healthcare experience specifically praised nursing care, cleanliness, and the handling of specialized respiratory needs.

    Staff are frequently described as kind, patient, approachable, and responsive. Families value regular updates, help with care transitions, and staff members who take time to answer questions or provide companionship. Social workers, aides, nurses, therapists, and respiratory staff receive individual praise. There are also less favorable accounts raising concerns about staff communication, organization, and culturally respectful interactions; these differ from the more common positive descriptions.

    Rehabilitation is a recurring strength. Reviewers describe therapy staff as knowledgeable and encouraging, with programs that challenged residents while taking their needs into account. Positive outcomes include recovering mobility after surgery or injury and regaining enough strength to return to a previous living arrangement. One reviewer, however, questioned the accuracy of clinical assessment and documentation, while another raised concerns about personal-care follow-through. A separate family account questioned medication-management decisions and the response to their feedback. These concerns warrant direct discussion with the facility when evaluating care.

    Dining feedback is mixed: some residents and families liked the food, while one resident found it less satisfactory. Activities mentioned include crafts, Bible study, and daily materials with puzzles and trivia; one long-term resident also described participating in facility activities. The facility is often characterized as clean and comfortable, and a visitor described it as spacious. In contrast, one account reported odor and upkeep concerns in the nursing-home area, distinguishing it from the rehabilitation floor. A separate comment raised a room-comfort concern. These differing impressions suggest that prospective residents may want to visit the specific unit and ask about meals, activities, and room conditions.

    Management and family support receive positive comments, particularly about social-work assistance, communication, and coordination of transfers. There is also a critical employee account describing disorganization and concerns about supervisory interactions. Taken together, the reviews present a broadly favorable picture of caring staff and effective rehabilitation, alongside less consistent feedback on certain operational and environmental matters. An in-person visit and specific questions about the resident’s care plan, medication reviews, personal-care routines, and communication arrangements may help families assess fit.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    LSS The Good Shepherd is located at 622 Center St, Ashland, OH, 44805.

    About LSS The Good Shepherd

    LSS The Good Shepherd Skilled Nursing and Rehabilitation Campus sits at 622 Center St, Ashland, Ohio, providing care and support for seniors in the area, and it seems like folks know it as a place with comfortable rooms, landscaped gardens, and a big campus feeling that helps people feel a little more at ease while they get the help they need, whether that's long-term care, short-term rehab after a hospital stay, physical therapy, occupational therapy, or speech therapy. The staff has licensed healthcare professionals, and you'll find a lot of services under one roof, like wound care, medication management, memory care, palliative and hospice care, respite care for families, and even dialysis right on site with the new dialysis center, and they've got that ventilator care unit too, which is good for people who need extra breathing support, plus there's memory care with the Windsor Abbey Secure Memory Care Program. The campus offers personalized care plans, and the team often hosts daily activities-bingo, music therapy, Bible study-and they take residents out to things in Ashland, like concerts and events, for a bit of fun and social time, and for those who want to stay in, the common areas and recreation rooms give a chance to relax or join in group activities. The rehabilitation programs are thorough, from inpatient stays after surgery to outpatient visits, and they've got a special rehab system called RESTORE that uses virtual games and motion cameras for therapy, which means physical and occupational therapy can feel more engaging and maybe even a little fun, and it sounds like they partner with Blue Sky Therapy for specialized care, so therapies are overseen by trained professionals with modern tech available. The atmosphere tries to be welcoming and soothing, and the place recently got some updates to make things more accessible and comfortable, and the rating comes in at 3.9 from 36 reviews, meaning folks mostly find what they need but probably notice some ups and downs as anywhere would have, and the community aims to make everyone feel supported, offering therapy, caregiving, and comprehensive medical care, with lots of amenities around to help enrich each day, from nutrition counseling to outings, faith services, and programs to enhance everyone's quality of life. LSS The Good Shepherd Skilled Nursing and Rehabilitation Campus stands as a steady choice for Ashland-area seniors who need skilled nursing, complex medical care, memory support, rehabilitation, or a safe community to call home for a while or longer.

    People often ask...

    LSS The Good Shepherd offers independent living, assisted living, memory care, and skilled nursing.

    There are 34 photos of LSS The Good Shepherd on Mirador.

    Yes, LSS The Good Shepherd allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 622 Center St, Ashland, OH 44805.

    No, LSS The Good Shepherd does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of LSS The Good Shepherd. The information above has not been verified or approved by the owner or operator. For exact information, please contact LSS The Good Shepherd directly. There is no cost for this service. We are compensated by the community you select.

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