Northcrest Rehab and Nursing Center stands as a skilled nursing facility that helps people with both short-term rehabilitation and long-term care. Staff focus on each patient's needs and offer care for many situations, including skilled nursing, short-term stays, and long-term support. Residents and guests can use a patio area for outdoor activities, enjoy delicious meals in the dining area, and take part in daily activities meant to help both body and mind. Those with memory needs can use dementia day programming, and there are options for adult day care, respite stays, hospice care, and outpatient therapy. The team runs dedicated programs for rehabilitation and recovery, and offers specialized care, including support for veterans, with special services and monthly events for those who served in the military. Northcrest Rehab and Nursing Center aims for a warm and inviting atmosphere that feels welcoming and safe. The center has earned the American Health Care Association Step II Quality Award, which shows a commitment to quality. Amenities at the facility help make daily life comfortable, and services aim to support every resident's well-being.
Northcrest Rehab and Nursing Center
240 Northcrest Dr, Napoleon, OH, 43545- Assisted living
- Memory care
- Skilled nursing
Compassionate staff, but systemic neglect
I had a mixed, mostly worrying experience. The direct-care and rehab teams (shout-out to Lauren, Susan and Kelly) were compassionate, attentive, helpful with therapy, calls/visits and activities, and a few staff truly went above and beyond - but chronic understaffing, unprofessional management, medication errors, residents left soiled/unchecked for hours, foul unsanitary odors, threatening/rude aides, favoritism and poor responsiveness from DON/admin made the place feel unsafe. A handful of great employees can't overcome systemic neglect, so I'd be very cautious about recommending this facility.
Pricing
Schedule a Tour
Amenities
Healthcare services
- Activities of daily living assistance
- Assistance with bathing
- Assistance with dressing
- Assistance with transfers
- Medication management
- Mental wellness program
Healthcare staffing
- 12-16 hour nursing
- 24-hour call system
- 24-hour supervision
Meals and dining
- Diabetes diet
- Meal preparation and service
- Restaurant-style dining
- Special dietary restrictions
Room
- Air-conditioning
- Cable
- Fully furnished
- Housekeeping and linen services
- Kitchenettes
- Private bathrooms
- Telephone
- Wifi
Transportation
- Community operated transportation
- Transportation arrangement
- Transportation arrangement (non-medical)
Common areas
- Beauty salon
- Computer center
- Dining room
- Fitness room
- Gaming room
- Garden
- Outdoor space
- Small library
- Wellness center
Community services
- Concierge services
- Fitness programs
- Move-in coordination
Activities
- Community-sponsored activities
- Planned day trips
- Resident-run activities
- Scheduled daily activities
4.29 · 72 reviews
Overall rating
- 5
- 4
- 3
- 2
- 1
Care
2.9Staff
4.2Meals
3.7Amenities
1.0Value
4.3
Location
About Northcrest Rehab and Nursing Center
People often ask...
Northcrest Rehab and Nursing Center offers assisted living, memory care, and skilled nursing.
There are 10 photos of Northcrest Rehab and Nursing Center on Mirador.
The full address for this community is 240 Northcrest Dr, Napoleon, OH, 43545.
Yes, Northcrest Rehab and Nursing Center offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
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