Ottawa Riverview Health Care Campus

    8180 W State Rte 163, Oak Harbor, OH 43449
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    3.5ยท11 reviews

    Safe compassionate care, excellent amenities

    I felt safe and completely at peace during my stay - security, nursing, and aides were compassionate and professional and teamwork was evident. The facility is immaculate and welcoming, rehab and outpatient therapy were effective, meals were nutritious, and activities (bingo, musicians) plus a wheelchair-accessible garden and riverfront made my time enjoyable. Overall I'm very satisfied and would recommend it for high-quality, caring senior care.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.45ยท(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      3.0
    • Value

      3.5

    Pros

    • Compassionate nursing staff
    • Dedicated nursing aides
    • Skilled rehabilitation and outpatient therapy
    • Engaging social activities (bingo, live music)
    • Nutritious meal offerings
    • Wheelchair-accessible garden and riverfront setting
    • Clean, well-maintained rooms and common areas
    • Welcoming, secure environment that provides peace of mind
    • Strong interdisciplinary teamwork and quality focus

    Cons

    • Odor concerns in resident rooms
    • Inconsistent staff conduct and communication
    • Variable dining quality

    Summary of reviews

    Overall impression: Reviews indicate that Ottawa Riverview Health Care Campus is a facility with strong clinical and rehabilitative capabilities and an environment that many families find reassuring. Commenters frequently highlighted compassionate nurses, dedicated aides, and effective rehabilitation services (including outpatient physical therapy), creating a sense that residents receive attentive clinical care. Multiple mentions of teamwork and a commitment to quality suggest an organized clinical culture focused on recovery and resident wellโ€‘being.

    Staff and care quality: The workforce is generally described as caring and capable, with nursing and aide staff singled out for positive interactions and practical support. At the same time, there are isolated concerns about staff tone and communication; while many reviewers felt staff were loving and provided peace of mind, others described instances of rudeness. This produces a mixed pattern in which strong clinical skill coexists with occasional lapses in interpersonal conduct. Management attention to consistency in staff communication and customer-service training could help align resident and family experiences.

    Dining and activities: Social programming and mealtime experience are both strengths. Residents benefit from organized activities such as bingo and live musical events, as well as access to outdoor spaces that are wheelchair accessible. Meals are often described as nutritious and acceptable; however, there is some variability in dining quality compared with alternative settings. Maintaining menu consistency and soliciting regular resident feedback could help reduce variability in the dining experience.

    Facilities and environment: The facilityโ€™s riverfront location and accessible garden areas are frequently praised and contribute positively to quality of life. Many reviewers described the building and rooms as clean and wellโ€‘maintained, supporting a welcoming and secure atmosphere. That said, a recurring concern involves odor issues in resident rooms; this suggests the need for focused sanitation and environmental investigations to identify and remediate underlying causes.

    Management and notable patterns: Taken together, the reviews point to a facility that delivers solid clinical and rehabilitative care and fosters engaging activities, but that would benefit from targeted operational improvements. Key areas for attention are consistent staff communication and conduct, clearer dining-quality controls, and remediation of room-level odor concerns. Addressing these operational items while maintaining the strong rehabilitative services and activity programming should improve overall resident and family satisfaction.

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    Medicare Ratings

    4ยท/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Ottawa Riverview Health Care Campus

    Ottawa Riverview Health Care Campus is located at 8180 W State Rte 163, Oak Harbor, OH, 43449.

    About Ottawa Riverview Health Care Campus

    Ottawa Riverview Health Care Campus sits along the Portage River in Oak Harbor, Ohio, and folks know it for providing many types of senior care in a peaceful spot where you can watch sunsets or fish by the water if you like, and there's this backyard with a walking track, picnic tables, grills, and places to see wildlife, so people can enjoy fresh air and relax outside. The place runs short-term rehab services, long-term nursing care, assisted living, memory care, adult day care, respite options for caregivers needing a break, and specialized help like wound care and therapies-physical, occupational, speech-all under one roof, so residents have many choices depending on what they need, and there's a strong focus on keeping everyone safe and comfortable with regular wellness checks, 24-hour nursing care, and an emergency response system always in place.

    There's a special Cottage Cove unit set up for short-term rehab stays, made up of thirteen private suites with kitchens and laundry training, where folks work with therapists in over 3,600 square feet of renovated clinic space to help them get strong enough to return to their homes or community, and there's also a medical director and nurse practitioner overseeing health plans so residents stay on track with their needs. The facility has "The Lighthouse," a dedicated memory care section, which gives those with dementia or Alzheimer's a safe area where staff offer supportive, creative care meant to preserve dignity and optimism, and folks can join adult day programs in flexible settings if families need a trusted spot during the day.

    Rooms come in private or semi-private choices, some have kitchenettes, and everyone gets laundry, housekeeping, meals, snacks, and even one free haircut a month included, so daily life stays easy, and there's communal dining if you want to share meals with friends. Activities are planned daily by the Activity Department, including exercise, games, outings, field trips, social events, yoga, stretching, and spiritual services in the Horizon Chapel, and there's a salon available, along with "Well Kept Secrets," social events, group exercise classes, and even a hot tub spa, so there's usually something to do whether you want company or quiet time.

    The campus accepts Medicaid, Medicare, private insurance, and Veterans Aid benefits, and works with the local Veterans Affairs for inpatient care, and being county-owned but financially independent, it relies on different payments but stays focused on serving community members; renovations and campus improvements happen thanks to careful planning and local support. Staff includes nurses, therapists, social workers, nutrition managers, and a detailed admissions team, all helping coordinate care and keep families informed. Nutrition gets attention from trained staff-there's a dietary manager and diet technician making sure meals match special needs-and social workers like Meleny Bonnell help with placement and discharge planning.

    Facilities include a Town Square Front Lobby, chapel, clinic, well-organized records, personal care services, and a strong support team, so families visiting can get a sense that everyone's aiming for comfort and respect, and things keep running with the help of regular communication through newsletters and a friendly staff. Overall, Ottawa Riverview Health Care Campus sets up senior living with multiple care levels and a calm riverfront setting, offering everyday support, special programs like "The Lighthouse" and Cottage Cove, and activities that help keep folks feeling part of a community with dignity and safety.

    People often ask...

    Ottawa Riverview Health Care Campus offers assisted living, memory care, and skilled nursing.

    The full address for this community is 8180 W State Rte 163, Oak Harbor, OH 43449.

    No, Ottawa Riverview Health Care Campus does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ottawa Riverview Health Care Campus. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ottawa Riverview Health Care Campus directly. There is no cost for this service. We are compensated by the community you select.

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