Whitehouse Country Manor

    11239 Waterville St, Whitehouse, OH, 43571
    4.0 · 4 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Caring staff dilapidated filthy facility

    I loved the staff - caring, amazing, and always on time with my meds - but the facility itself was dilapidated, filthy (dirty rooms and sheets) with little resident engagement, so lovely people in a dismal place.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      1.0
    • Value

      4.0

    Location

    Map showing location of Whitehouse Country Manor

    About Whitehouse Country Manor

    Whitehouse Country Manor sits at 11239 Waterville Street in Whitehouse, Ohio, and has a Walk Score® of 22, meaning folks will need a car to get around the area since it's not very walkable, and you'll find this place gives nursing care and assisted living services, along with memory care for seniors with Alzheimer's disease and other dementias, and you can also find both short-term rehab and long-term care here, so if someone needs a little time to recover after a hospital stay, or they need more help day-to-day, the Manor tries to cover both. This nursing facility has 90 certified beds and usually about 81 residents each day, with private rooms and some deluxe private suites available, and the amenities allow pets like cats and dogs for residents who want a little extra company. Owner Hillstone Healthcare Inc. has managed it since March 2018, with Paul Bergsten and Matthew Dapore in charge; most of the information online about the place is limited, but they do have a website.

    The Manor offers skilled nursing care, pain management, diabetes management, wound care, IV therapy, tube feedings, complex diabetes treatment, ostomy care, and respiratory care, and if therapy is needed for things like a stroke or injury, the staff provides physical, occupational, and speech therapy. There's a special memory care unit that tries to help folks with confusion or wandering; you'll also find recreation programs, family support groups, social services, a beauty shop, and even adult day care. The place accepts Medicare, Medicaid, and private insurance, and they support caregivers with training and certification programs, including special training for dementia and Alzheimer's.

    Deficiencies in inspection reports reached 42, with violations connected to record-keeping, food handling, and infection control, so that's something families will want to ask about. Nurse turnover was 30.6%, lower than most of Ohio, but nurse hours per resident were a bit less than the state average, coming in at 2.98 hours per day. The staff includes registered dieticians and offers restorative programs, as well as support for amputation recovery and care for people with neurological or neuromuscular disorders. Blue Creek Healthcare helps provide services and amenities here. The nursing home welcomes both short- and long-term residents, and you'll also find home care courses and support for caregivers, plus respite care if a break is needed. While there are some nice offerings, inspection reports and online details are limited, so it's smart to visit in person or call with questions.

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