I moved my mom to Maple Ridge and am very pleased - Emily Eisenberger and the whole team are attentive, kind, and always responsive. The transition was calm and well-communicated, nursing, dining, housekeeping and activities go above and beyond, and they kept our family informed. Mom loves her bright apartment and view, the tasty meals and desserts, the social events, outings and new friends; we have real peace of mind and would happily recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.02·(60)
Overall rating
5
4
3
2
1
Care
4.4
Staff
4.2
Meals
3.3
Amenities
3.6
Value
1.9
Pros
Compassionate, attentive caregiving staff
Accessible, hands-on on-site leadership
Active social programming and community outings
Welcoming community with resident friendships
Well-maintained grounds and scenic mountain views
Clean, bright public spaces and many apartment options
24-hour front desk presence and campus security
Available transportation services for local trips
On-site salon and recreational amenities (library, art room, gym)
Housekeeping and maintenance services offered
Support for hospice and transitioning care levels
Variety of apartment configurations including ground-level units
Cons
Inconsistent dining quality and meal-service continuity
Understaffing and high employee turnover
Delays in response to resident calls and care needs
Variable medication-administration timeliness
Inconsistent housekeeping and sanitation practices
Pest-control and food-hygiene concerns
Limited or irregular activities coordination
Unreliable facility maintenance and equipment uptime
Leadership turnover and uneven management communication
Marketing and amenity-advertising discrepancies
Limited clinical capability for higher-acuity or complex needs
Perceived high cost and periodic price increases
Restricted laundry/transport capacity relative to demand
Summary of reviews
Overall impression: Maple Ridge presents as a community with clear strengths in resident engagement, campus aesthetics, and personalized hands-on leadership, while also exhibiting operational inconsistency in several core service areas. Many families and residents describe a warm, social environment with staff who provide compassionate, attentive caregiving and leadership that is visible and involved. The setting, grounds and apartment options (including some larger ground-level units and balconies with mountain views) are commonly cited as appealing features that support independent living and social connection.
Care and staff: Staffing quality is a dominant theme and appears mixed. Numerous accounts praise caregiving nurses, med-techs, and front-line aides as kind, responsive, and supportive; additional praise focuses on specific leaders who facilitate smooth moves and family communication. At the same time, recurring operational patterns include understaffing, high turnover, and inconsistent timeliness of assistance — for example, longer wait times for personal care or delayed help after incidents. Medication administration and clinical responsiveness are described as reliable in many instances but inconsistent in others, indicating variability in clinical processes and staffing coverage. For families considering higher-acuity needs or memory care, the pattern suggests careful verification of current clinical staffing and protocols before transitioning.
Dining and housekeeping: Dining services elicit polarized feedback. Several reviewers commend well-prepared meals, themed luncheons and a capable dining team, while many others cite inconsistent food quality, limited variety, small portions, long meal waits, and kitchen turnover that affects continuity. Housekeeping and laundry service are available and effective according to some residents, yet other accounts describe irregular cleaning schedules, slow laundry turnaround, sanitation concerns in some common areas, and specific food-hygiene or pest-control issues. These mixed observations point to variability in day-to-day service delivery rather than an absence of those services.
Activities and social life: Activity programming is a notable strength for many residents — social events, live music, field trips, exercise groups, arts and crafts, and opportunities for friendships are repeatedly mentioned. That said, some reviewers describe limited or inconsistent activity coordination and note the absence of a dedicated activities director at times. Prospective residents should review the current calendar and staffing for life-enrichment to confirm the level and regularity of offerings important to them.
Facilities and maintenance: The campus, landscaping, and many public areas receive positive remarks for cleanliness, lighting and upkeep. Conversely, facility maintenance reliability is uneven in some reports: delayed repairs, intermittent elevator outages, slow light-bulb replacements and occasional housekeeping lapses are cited. There are also references to limited laundry facilities or laundry rooms that are inconveniently located for some apartments. These indicate operational maintenance processes that may vary by shift or management period.
Management and patterns: Management impressions range from highly commendatory (accessible, communicative administrators) to critical (leadership turnover, sales pressure, and unresolved communication concerns). Several reviewers note improvements after management changes, while others describe inconsistent follow-through on advertised amenities. Pricing and contract changes are a recurring concern for some families; prospective residents should clarify current rates, fee escalation policies, and what amenities are included.
Notable overall pattern and recommendation: The overall picture is bifurcated — Maple Ridge can offer a warm community atmosphere, strong personal attention from many staff members, and attractive grounds that suit independent living well. However, operational variability (particularly in dining, housekeeping, staffing levels, maintenance, and clinical responsiveness) creates inconsistent experiences across different residents and times. Families touring or evaluating the community should prioritize on-site verification: observe a meal service, review staffing ratios and med administration procedures, inspect housekeeping and common-area sanitation, confirm pest-control and food-safety measures, examine the activities calendar, and obtain clear written terms on pricing and included services. Doing so will help determine whether the community’s current operations align with the prospective resident’s care needs and expectations.
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Location
Maple Ridge Senior Living is located at 548 N Main St, Ashland, OR, 97520.
About Maple Ridge Senior Living
Maple Ridge Senior Living is a warm and inviting senior community located in the heart of Ashland, Oregon. Guided by the values of goodness, loyalty, faith, and fun, Maple Ridge provides a nurturing atmosphere for residents who are at various stages of life’s journey. The community’s philosophy is centered around person-directed care, ensuring that each resident’s unique needs, preferences, and desires are honored through the True North Programs. This individualized approach enhances not only the comfort but also the dignity and independence of each person who calls Maple Ridge home.
The living spaces at Maple Ridge Senior Living are thoughtfully designed to offer both efficiency and comfort. Apartments provide residents with a spacious and welcoming environment, including elegantly furnished living rooms, cozy bedroom suites, and well-appointed kitchens. Common areas are abundant and beautifully maintained. Residents can relax or socialize in an elegant lounge area, enjoy leisure time in the movie theatre seating section, play a game of pool in the dedicated pool table area, or keep active in a modern gym. The dining room, with its comfortable and gracious setting, creates a shared space for nutritious meals and vibrant conversation.
Maple Ridge goes beyond just providing a place to live; it fosters a sense of community and purpose through life enrichment opportunities tailored to maintain or enhance each resident’s abilities. Emphasis is placed on supporting independence for as long as possible. The team at Maple Ridge believes that doing the right thing leads to positive outcomes, and this ethos influences every interaction and decision made within the community. With a focus on nurturing a lively environment, residents are encouraged to participate in wellness services and a variety of activities designed to keep them engaged and enriched.
Situated in the picturesque city of Ashland, residents of Maple Ridge Senior Living enjoy access to nearby attractions and natural beauty, such as the renowned Lithia Park and the vibrant downtown scene. The tranquil surroundings and the thoughtful design of the community enhance the quality of life for residents. Whether it’s gathering in the sunny outdoor spaces, enjoying the elegant entryway, or relaxing in the comfort of their private apartments, residents at Maple Ridge Senior Living are supported in living each day to the fullest, surrounded by an atmosphere of compassion, respect, and joy.
People often ask...
Maple Ridge Senior Living offers competitive pricing, with rates starting at a cost of $3,195 per month.
Maple Ridge Senior Living offers independent living and assisted living.
There are 40 photos of Maple Ridge Senior Living on Mirador.
The full address for this community is 548 N Main St, Ashland, OR 97520.
No, Maple Ridge Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified extensive kitchen sanitation and food storage deficiencies, including dirty surfaces, improper storage of perishables, and lack of hair restraints. Noted several repair needs and policy breaches requiring corrective actions.
Identified multiple deficiencies across medication MAR documentation, restraints and supportive devices, staff pre-service orientation, annual in-service training, resident fire safety training, and building cleanliness.
Deficiency—Systems: Medication Administration
Deficiency—Restraints and Supportive Devices
Deficiency—Staffing Requirements and Training – Pre-service
Deficiency—Annual and Biennial Inservice for All Staff
Deficiency—Fire and Life Safety: Training for Residents
Observed numerous sanitation and storage deficiencies in the kitchen and food areas, including improper labeling, improper storage, and dirty conditions.
Investigated deficiencies in care planning and wound care instruction; a staff member wrapped the leg without training, causing discomfort to the resident.
Abuse—Failed to properly plan care
01 Mar 2023Inspection
01 Mar 2023Inspection
Found a violation of weekly reporting requirements for vaccinated individuals, residents, and staff that persisted for 30 days.
Licensing—Failed to submit timely or adequate staffing documentation
17 Jan 2023Licensure
17 Jan 2023Licensure
Found extensive kitchen sanitation deficiencies; subsequent follow-up found substantial compliance.
Found violations of resident rights due to neglect and abuse after multiple falls, culminating in a hip fracture.
Abuse—Failed to provide service
03 Oct 2022Inspection
03 Oct 2022Inspection
Investigated the medication administration incident and found neglect and abuse due to improper procedures, resulting in a resident not receiving PRN medication and experiencing pain; a deficient medication administration system was identified.
Licensing—Failed to administer medication as ordered
03 Oct 2022Inspection
03 Oct 2022Inspection
Found violations for verbal abuse and failure to protect a resident from inappropriate staff comments. The incident caused emotional distress to the resident.
Licensing—Failed to protect resident from verbal abuse
09 Sept 2022Abuse: Neglect
09 Sept 2022Abuse: Neglect
Found a failure to provide a safe medication administration system, with several medications not given as ordered, risking serious harm to a resident.
Abuse—Failed to provide a safe medication administration system
17 Jul 2022Abuse: Neglect
17 Jul 2022Abuse: Neglect
Investigated and found neglect due to failure to provide appropriate services, resulting in multiple falls and discomfort.
Abuse—Failed to provide service
07 Jun 2022Abuse: Neglect
07 Jun 2022Abuse: Neglect
Found a violation of resident rights due to neglect and abuse from failing to provide needed services, resulting in discomfort and loss of dignity.
Abuse—Failed to provide service
15 Apr 2022Abuse: Neglect
15 Apr 2022Abuse: Neglect
Investigated a medication administration issue. Found the system failed to ensure medications were administered as ordered, causing unreasonable discomfort and constituting abuse and neglect.
Abuse—Failed to provide a safe medication administration system
01 Apr 2022Inspection
01 Apr 2022Inspection
Investigated an allegation that staffing documentation was not submitted timely and that vaccination reporting was not submitted to the proper authority; the issue occurred for 30 days in March 2022.
Licensing—Failed to submit timely or adequate staffing documentation
10 Dec 2021Inspection
10 Dec 2021Inspection
Determined that a safe and homelike environment was not provided.
Licensing—Failed to assure resident rights
14 Apr 2021Abuse: Neglect
14 Apr 2021Abuse: Neglect
Found that a staff member failed to provide a service during a meal to a resident, resulting in neglect and abuse.
Abuse—Failed to provide service
28 Jan 2021Abuse: Neglect
28 Jan 2021Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system, resulting in repeated high blood pressure episodes and hospitalization, with MAR irregularities and violations of resident rights.
Abuse—Failed to provide a safe medication administration system
26 Jan 2021Abuse: Neglect
26 Jan 2021Abuse: Neglect
Found that staff did not follow the care plan by not checking blood pressure after fainting, leading to hospitalization and constituting neglect and abuse; a fine was assessed.
Abuse—Failed to follow care plan
23 Oct 2020Abuse: Neglect
23 Oct 2020Abuse: Neglect
Investigated a complaint alleging neglect in medication administration and found that the prescribed dose was not followed. A $250 fine was assessed.
Abuse—Failed to administer medication as ordered
17 Sept 2020Abuse: Neglect
17 Sept 2020Abuse: Neglect
Investigated an allegation of an unsafe environment and found that a resident suffered from a change in condition due to medication, leading to multiple falls and a hip fracture after being left unattended during a foot soak.
Abuse—Failed to provide safe environment
13 Jan 2020Abuse: Neglect
13 Jan 2020Abuse: Neglect
Found a neglect/abuse violation for failing to follow a resident's care plan, resulting in weight loss; a $250 fine was assessed.
Abuse—Failed to follow care plan
28 Nov 2019Abuse: Neglect
28 Nov 2019Abuse: Neglect
Investigated found a failure to provide a safe medication administration system, resulting in a discontinued laxative being administered in November 2019 due to an incorrect MAR entry.
Abuse—Failed to provide a safe medication administration system
03 Nov 2019Abuse: Neglect
03 Nov 2019Abuse: Neglect
Investigated an allegation of neglect involving failing to administer medications as ordered, which created a risk of serious harm; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
03 Nov 2019Inspection
03 Nov 2019Inspection
Found failure to report suspected abuse. A $1000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
28 Jun 2019Abuse: Neglect
28 Jun 2019Abuse: Neglect
Investigated a complaint and found a deficiency for failing to provide a safe medication administration system, creating risk of serious harm; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
17 Apr 2019Abuse: Neglect
17 Apr 2019Abuse: Neglect
Found neglect by failing to administer prescribed urinary tract infection preventive medication to the resident, resulting in harm and risk of serious harm; a fine was assessed.
Abuse—Failed to assure resident was safe
17 Apr 2019Inspection
17 Apr 2019Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
17 Apr 2019Abuse: Neglect
17 Apr 2019Abuse: Neglect
Found neglect due to failing to administer medications as ordered, creating a serious risk of harm. A $375 fine was assessed.
Abuse—Failed to administer ordered medication
17 Apr 2019Abuse: Neglect
17 Apr 2019Abuse: Neglect
Investigated a complaint and found neglect after a fall that caused injury and risk of serious harm due to failing to assess and intervene.
Abuse—Failed to administer ordered medication
06 Nov 2018Abuse: Neglect
06 Nov 2018Abuse: Neglect
Investigated a complaint of neglect and found violations related to medication administration safety and providing appropriate care, creating a risk of serious harm.
Abuse—Failed to provide a safe medication administration system
06 Nov 2018Inspection
06 Nov 2018Inspection
Investigated allegation of failing to report suspected abuse and substantiated the finding, with a $1,000 fine assessed.
Licensing—Failed to report potential or suspected abuse
16 Aug 2018Abuse: Neglect
16 Aug 2018Abuse: Neglect
Investigated a report of abuse/neglect related to medication administration and concluded there were deficiencies in the medication system, with a $1500 fine assessed.
Abuse—Failed to administer ordered medication
16 Aug 2018Inspection
16 Aug 2018Inspection
Found failure to report suspected abuse; a $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
22 Feb 2018Inspection
22 Feb 2018Inspection
Investigated and substantiated that a resident was not provided with an adequate medication system.
Licensing—Failed to administer medication as ordered
28 Dec 2017Abuse: Neglect
28 Dec 2017Abuse: Neglect
Investigated an allegation of neglect; found a failure to assess and intervene when a resident's condition changed, and a fine was assessed.
Abuse—Failed to intervene when resident's condition changed
28 Jul 2017Inspection
28 Jul 2017Inspection
Identified maintenance failures in equipment, including overflowing toilets and plumbing issues.
Licensing—Failed to provide or maintain resident care equipment
17 Jul 2017Inspection
17 Jul 2017Inspection
Identified missing required postings. Noted a violation of posting requirements.
Licensing—Failed to assure resident rights
14 Jul 2016Abuse: Neglect
14 Jul 2016Abuse: Neglect
Investigated an allegation of neglect and found an inadequate medication system. A $300 fine was assessed.
Abuse—Failed to provide a safe medication administration system
14 Jul 2015Abuse: Neglect
14 Jul 2015Abuse: Neglect
Investigated and found that care was not followed as required; a $300 fine was assessed.
Abuse—Failed to follow care plan
20 Apr 2015Abuse: Neglect
20 Apr 2015Abuse: Neglect
Found an abuse/neglect allegation involving failure to properly plan care and an unsafe environment; a $300 fine was assessed.
Abuse—Failed to properly plan care
02 May 2014Abuse: Financial abuse
02 May 2014Abuse: Financial abuse
Found a deficiency in protecting a resident from loss of property due to inadequate safeguards. The finding relates to a financial abuse allegation of failing to provide a safe environment.
Abuse—Failed to provide safe environment
26 Feb 2014Inspection
26 Feb 2014Inspection
Determined that basic hygiene care was not provided.
Licensing—Failed to provide or assist with hygiene
24 Jan 2014Inspection
24 Jan 2014Inspection
Investigated an allegation of verbal abuse and substantiated that a resident was not adequately protected from inappropriate verbal comments.
Licensing—Failed to protect resident from verbal abuse
20 Sept 2013Inspection
20 Sept 2013Inspection
Found that a resident was not protected from unwanted touching.
Licensing—Failed to address resident's behavior
23 May 2013Abuse: Financial abuse
23 May 2013Abuse: Financial abuse
Investigated an allegation of financial exploitation and concluded that residents' assets were not protected.
Abuse—Failed to protect resident from financial exploitation
05 May 2012Abuse: Neglect
05 May 2012Abuse: Neglect
Investigated and found that medications were not administered as ordered.
Abuse—Failed to administer medication as ordered
02 May 2012Abuse: Neglect
02 May 2012Abuse: Neglect
Found a failure to provide a safe medication administration system and to administer medications according to doctor's orders; a $350 fine was assessed.
Abuse—Failed to provide a safe medication administration system
14 Nov 2011Abuse: Neglect
14 Nov 2011Abuse: Neglect
Identified a failure to maintain an adequate medication system that could result in harm.
Abuse—Failed to provide a safe medication administration system
09 Aug 2011Abuse: Financial abuse
09 Aug 2011Abuse: Financial abuse
Found a deficiency in providing a secure environment and protecting a resident's belongings from being taken.
Abuse—Failed to provide safe environment
06 Aug 2011Abuse: Neglect
06 Aug 2011Abuse: Neglect
Concluded that residents were not adequately protected from inappropriate care.
Abuse—Failed to provide service
06 Aug 2011Abuse: Physical Abuse
06 Aug 2011Abuse: Physical Abuse
Found that residents were not protected from rough treatment. The incident involved physical abuse with minor harm or potential for moderate harm.
Abuse—Failed to protect resident from rough treatment
06 Aug 2011Abuse: Verbal/Mental abuse
06 Aug 2011Abuse: Verbal/Mental abuse
Investigated and identified a deficiency for not protecting a resident from verbal abuse.
Abuse—Failed to protect resident from verbal abuse
26 Jan 2010Inspection
26 Jan 2010Inspection
Investigated an allegation that resident rights were not assured and found that appropriate care was not provided.
Licensing—Failed to assure resident rights
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Maple Ridge Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Maple Ridge Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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