Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.50·(44)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.6
Meals
4.0
Amenities
4.1
Value
2.0
Pros
Compassionate, attentive caregiving staff
Small-house memory-care cottage layout
Secure, enclosed outdoor gardens and courtyard
On-site kitchens with table-service dining
Engaging, varied activities and live music
Strong staff–resident rapport and personalized attention
Long-tenured and stable caregiving teams
Well-maintained, bright rooms with movement-friendly design
Supportive transition and move-in assistance
Availability of salon, massage, nail care, and therapy services
Pet-friendly, community-oriented atmosphere
Frequent family communication and visitation facilitation
Cons
Gaps in medication-management processes
Inconsistent administrative responsiveness and communication
Variable staff conduct and tone
Care-transition coordination weaknesses
Occasional sanitation or maintenance lapses
Perceived high cost of care
Summary of reviews
Overall impression: Reviews emphasize Quail Crest’s strengths as a memory-care-focused community built around a small-house cottage model, with many families praising the facility’s warm, community-oriented atmosphere and secure outdoor spaces. The physical design — enclosed courtyards, bright rooms, lofted ceilings, and movement-friendly layouts — is repeatedly cited as supportive of residents with cognitive impairment. The property’s gardens, putting green and accessible outdoor areas are described as well kept and visitation-friendly.
Care and staff: The dominant theme across reviews is consistently positive commentary about caregiving staff. Families frequently describe caregivers as compassionate, attentive, and committed to individualized care; several reviews name specific staff members as standout contributors. Long staff tenure and apparent continuity of caregivers are noted as strengths that support familiar relationships, dignity, and routine. At the same time, a subset of accounts raises concerns about variability in staff conduct and tone, indicating that interpersonal consistency can be uneven across shifts or cottages.
Clinical support and coordination: Many reviewers praise the level of one-on-one assistance, social engagement, and daily living support (including feeding assistance and encouragement of independence). The community offers onsite clinical-adjacent services such as salon and massage, and staff-facilitated appointments or therapy. However, a number of serious individual accounts describe lapses in medication handling and transfer coordination with hospitals; a few reviews alleged improper medication handling or missed hospital pickups. These items suggest gaps in medication-management processes and care-transition coordination that prospective families should explore further with administrators.
Dining and activities: Dining is generally described positively: onsite kitchens, table-service dining, and varied menus receive favorable comments, though food quality impressions are mixed in a few notes. Activities programming is a clear strength — regular music (including live musicians), crafts, outings, ping-pong, pet therapy, and garden time are common and contribute to an active, social environment.
Facilities and operations: The facility’s layout and amenities (separate cottages, secure push-button locks, salon/barber services, and secure courtyards) support a homelike, neighborhood feel for residents. Multiple reviews highlight cleanliness and good maintenance, but occasional sanitation or upkeep lapses were mentioned, indicating unevenness in housekeeping or maintenance attention in parts of the campus. Cost is mentioned as relatively high by some families, which may factor into decision-making.
Management and family communication: Several families praise transition support and communicative staff who facilitate visits and keep families informed. Conversely, other reviews describe inconsistent administrative responsiveness, defensive communication around incidents, and variability in how concerns are addressed. This mixed pattern suggests that while many families experience timely, helpful communication, escalation pathways and incident follow-up may be uneven.
Notable patterns and recommendations for prospective families: The strongest, most consistent positives are the caregiving staff’s personal attention, the memory-care-friendly cottage model, secure outdoor spaces, and robust activities programming. The most important areas to probe during a tour are medication-management protocols, transfer and hospital-coordination procedures, staffing ratios and shift coverage (to assess consistency of conduct and tone), housekeeping/maintenance schedules, and clear examples of how the community handles family concerns or clinical incidents. A direct conversation with leadership about specific quality-control measures and documented incident-response processes can help clarify the facility-level gaps that appear intermittently in the reviews.
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Location
Quail Crest Memory Care is located at 2630 Lone Oak Way, Eugene, OR, 97404.
About Quail Crest Memory Care
Quail Park of Eugene is a senior living community that specializes in providing comprehensive care and support for older adults, with a primary focus on Memory Care. The community is recognized for offering an environment where residents can enjoy a high quality of life supported by a dedicated team of professionals. Residents at Quail Park of Eugene benefit from personalized care that is tailored to their specific needs, ensuring dignity, comfort, and enrichment throughout their daily experiences.
The culinary experience at Quail Park of Eugene is designed to be both nutritious and enjoyable. The community employs skilled chefs and meal planners who prepare wholesome and balanced meals, placing importance on both nutritional value and taste. Every dish is made with quality ingredients, focusing on the right balance of vitamins and minerals while ensuring residents look forward to their dining experiences. Meals are a social highlight, and the atmosphere in the dining areas is welcoming and engaging, encouraging residents to connect with one another during mealtimes.
Engagement is a central part of life at Quail Park of Eugene. The community emphasizes the value of providing a variety of activities that stimulate residents mentally, physically, socially, and emotionally. Regularly scheduled programs and events cater to different interests and abilities, with a goal of fostering social connections and enhancing overall well-being. Whether participating in group activities or enjoying more independent pursuits, residents find opportunities each day to stay active and involved.
The atmosphere at Quail Park of Eugene is complemented by a culture of kindness and friendliness. The staff is known for their dedicated and compassionate approach, bringing a sense of warmth and joy to the community. This environment helps to ensure that residents, as well as their visitors, feel welcome and supported. The focus on building personal relationships between residents and staff contributes to a community that feels like home, defined by mutual respect and genuine care.
Accommodations at Quail Park of Eugene are designed with comfort and functionality in mind. The community offers a choice of studio and semi-private living options, allowing residents to select the arrangement that best suits their preferences and lifestyle. Each living space is thoughtfully appointed to provide safety, privacy, and ease of access for residents, creating a secure and nurturing environment that supports independence while offering assistance with daily living as needed.
Quail Park of Eugene welcomes pet companions, understanding the positive impact pets can have on residents’ well-being and sense of companionship. The community’s pet-friendly approach further enhances the homelike atmosphere, adding to the sense of belonging and contentment among residents. Through its combination of personalized care, engaging activities, excellent dining, and a focus on resident comfort, Quail Park of Eugene stands out as a supportive and vibrant choice for Memory Care.
People often ask...
Quail Crest Memory Care offers competitive pricing, with rates starting at a cost of $7,744 per month.
Quail Crest Memory Care offers assisted living and memory care.
There are 30 photos of Quail Crest Memory Care on Mirador.
The full address for this community is 2630 Lone Oak Way, Eugene, OR 97404.
No, Quail Crest Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found widespread sanitation and food-safety deficiencies across multiple kitchens, including dirty surfaces, improper food storage and labeling, and temperature-control problems, with repeated violations of applicable rules.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
20 May 2025Complaint
20 May 2025Complaint
Identified deficiencies in updating and implementing the acuity-based staffing tool and in ensuring adequate staffing for two-person transfers and night shifts. These issues potentially affected resident safety and care.
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - Updates & Plan
10 May 2025Abuse: Neglect
10 May 2025Abuse: Neglect
Investigated the allegation and found a pressure pad alarm was not functioning, which led to two falls and risk of harm.
Abuse—Failed to provide or maintain resident care equipment
14 Apr 2025Inspection
14 Apr 2025Inspection
Investigated a complaint and found that medication orders were not carried out as prescribed and medication was stopped without physician orders. This represents a safety deficiency related to medication administration.
Licensing—Failed to provide a safe medication administration system
29 Mar 2025Inspection
29 Mar 2025Inspection
Found a deficiency for failing to implement and update an acuity-based staffing tool.
Licensing—Failed to use an ABST
27 Mar 2025Inspection
27 Mar 2025Inspection
Found a deficiency for failing to fully implement and update an acuity-based staffing tool, violating Oregon Administrative Rules.
Licensing—Failed to use an ABST
21 Mar 2025Inspection
21 Mar 2025Inspection
Determined that the facility failed to fully implement and update an Acuity Based Staffing Tool, risking minor harm or moderate harm.
Licensing—Failed to use an ABST
15 Mar 2025Inspection
15 Mar 2025Inspection
Found that the acuity-based staffing tool was not developed, maintained, or implemented.
Licensing—Failed to use an ABST
06 Mar 2025Licensure
06 Mar 2025Licensure
Investigated found multiple deficiencies across abuse reporting, service planning, change of condition monitoring, health services coordination, infection control, staffing, ABST updates, fire safety, resident privacy, and door locks.
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Infection Prevention & Control
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Call Sys, Exit Dr Alarm, Phones, TV, or Cable
Deficiency—Individual Privacy: Own Unit
Deficiency—Individual Door Locks: Key Access
Deficiency—Administration Compliance
Deficiency—Compliance with Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Secure Outdoor Recreation Area
22 Dec 2024Inspection
22 Dec 2024Inspection
Investigated and found a deficiency for failing to fully implement and update an acuity-based staffing tool. The deficiency was classified as a level 2 violation with minor harm potential.
Licensing—Failed to use an ABST
06 Dec 2024Inspection
06 Dec 2024Inspection
Concluded that there was a failure to immediately notify the local Department office or the local AAA about abuse or suspected abuse, and to report an elopement.
Licensing—Failed to provide safe environment
16 May 2024Inspection
16 May 2024Inspection
Concluded that a safe medication administration system was not provided, resulting in abuse and harm after Narcan was administered.
Licensing—Failed to provide a safe medication administration system
24 Jul 2023Licensure
24 Jul 2023Licensure
Observed extensive sanitation and maintenance deficiencies in kitchen areas and storage during initial visits; subsequent follow-up concluded substantial compliance with applicable meals and sanitation rules.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
07 Feb 2023Complaint
07 Feb 2023Complaint
Investigated the complaint and found no deficiencies.
Deficiency—Licensing Complaint Investigation
Deficiency—Facility Administration: Operation
Deficiency—Staffing Requirements and Training: Staffing
18 Jan 2023Inspection
18 Jan 2023Inspection
Determined that qualified awake direct care staffing was insufficient to meet 24-hour needs of residents.
Licensing—Failed to provide appropriate staffing
18 Jan 2023Inspection
18 Jan 2023Inspection
Investigated and found that medication and treatment orders were not carried out as prescribed.
Licensing—Failed to provide a safe medication administration system
15 Aug 2022Licensure
15 Aug 2022Licensure
Identified deficiencies in food sanitation and administration compliance during the initial visit; follow-up found substantial compliance with some standards.
Found neglect and abuse due to failure to monitor known behavior, which led to a physical altercation and pain.
Abuse—Failed to address resident's behavior
07 Aug 2021Abuse: Neglect
07 Aug 2021Abuse: Neglect
Found a violation for failing to provide a safe environment, resulting in abuse and neglect, with a $375 fine assessed.
Abuse—Failed to provide safe environment
02 Aug 2021Validation
02 Aug 2021Validation
Identified deficiencies across infection control, resident health services, nutrition, medications, restraints, staff training, and activities during a re-licensure review.
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Activities
07 Jun 2021Abuse: Neglect
07 Jun 2021Abuse: Neglect
Investigated a resident-to-resident incident and found neglect for failing to protect a resident from aggressive behavior, resulting in an injury. A $500 fine was assessed.
Abuse—Failed to provide safe environment
14 Apr 2021Abuse: Neglect
14 Apr 2021Abuse: Neglect
Determined a safe medication administration system was not provided, causing unreasonable discomfort for a resident. A $250 fine was assessed.
Abuse—Failed to provide a safe medication administration system
08 Apr 2021Abuse: Neglect
08 Apr 2021Abuse: Neglect
Investigated and found staff did not follow a resident's care plan, resulting in a rash and neglect/abuse; a $250 fine was assessed.
Abuse—Failed to follow care plan
25 Mar 2021Abuse: Neglect
25 Mar 2021Abuse: Neglect
Investigated a neglect allegation and found a failure to provide a safe environment, constituting abuse.
Abuse—Failed to provide safe environment
11 Jan 2021Inspection
11 Jan 2021Inspection
Investigated the allegation of failure to properly plan care and determined that the family was not notified about quarterly service plan meetings.
Licensing—Failed to properly plan care
26 Dec 2020Abuse: Neglect
26 Dec 2020Abuse: Neglect
Found abuse and neglect; assessed a $500 fine.
Abuse—Failed to provide safe environment
30 Nov 2020Abuse: Neglect
30 Nov 2020Abuse: Neglect
Found inadequate supervision allowed harm to a resident and failure to protect from another person; a $500 fine was assessed.
Abuse—Failed to provide safe environment
09 Nov 2020Abuse: Neglect
09 Nov 2020Abuse: Neglect
Found that inadequate care planning for a resident's fall risk occurred, constituting neglect and abuse.
Abuse—Failed to properly plan care
22 Oct 2020Inspection
22 Oct 2020Inspection
Investigated a care plan allegation and found that care plans were not all current or located where they should be, and services were not implemented as required.
Licensing—Failed to follow care plan
22 Oct 2020Inspection
22 Oct 2020Inspection
Investigated a complaint about toileting assistance and found a failure to provide toileting and bowel/bladder management.
Licensing—Failed to assist with toileting
24 Jun 2020Inspection
24 Jun 2020Inspection
Investigated an allegation of inadequate professional oversight of the medication administration system. Determined that the allegation was valid.
Licensing—Failed to provide a safe medication administration system
27 Mar 2020Inspection
27 Mar 2020Inspection
Investigated the allegation that medication orders were not carried out as prescribed and verified a deficiency in the medication administration system.
Licensing—Failed to provide a safe medication administration system
28 Feb 2020Inspection
28 Feb 2020Inspection
Found that services were not implemented as required by care plan standards.
Licensing—Failed to follow care plan
08 Feb 2020Abuse: Neglect
08 Feb 2020Abuse: Neglect
Investigated and concluded that failure to properly plan care led to multiple falls and serious injuries; the allegation was sustained and a $1,500 fine was assessed.
Abuse—Failed to properly plan care
29 Jan 2020Abuse: Neglect
29 Jan 2020Abuse: Neglect
Investigated the complaint and found a failure to provide a safe environment, constituting abuse and neglect.
Abuse—Failed to provide safe environment
01 Dec 2019Abuse: Neglect
01 Dec 2019Abuse: Neglect
Found that a resident's care plan for fall risk wasn't followed and the resident was left unsupervised while ambulating, resulting in three unwitnessed falls and an injury requiring hospital treatment.
Abuse—Failed to follow care plan
24 Oct 2019Abuse: Neglect
24 Oct 2019Abuse: Neglect
Found neglect due to inadequate supervision, which risked serious harm. A $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
24 Oct 2019Inspection
24 Oct 2019Inspection
Investigated an allegation of failing to report suspected abuse and determined a failure to report occurred; a $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
17 Sept 2019Abuse: Neglect
17 Sept 2019Abuse: Neglect
Investigated an abuse/neglect allegation and found neglect occurred, resulting in significant emotional harm and loss of dignity; a fine was assessed.
Abuse—Failed to address resident's behavior
15 Jul 2019Abuse: Neglect
15 Jul 2019Abuse: Neglect
Found neglect related to failing to provide a safe medication administration system, creating risk of serious harm.
Abuse—Failed to provide a safe medication administration system
10 Jul 2019Abuse: Physical Abuse
10 Jul 2019Abuse: Physical Abuse
Investigated a physical abuse allegation and found neglect of basic care that created a risk of serious harm.
Abuse—Failed to provide safe environment
28 May 2019Abuse: Neglect
28 May 2019Abuse: Neglect
Investigated an allegation of neglect involving lack of basic care and adequate supervision. This resulted in actual physical harm.
Abuse—Failed to provide oversight and monitoring of change of condition
20 May 2019Inspection
20 May 2019Inspection
Found a violation for failing to administer medication as ordered.
Licensing—Failed to administer medication as ordered
02 May 2019Abuse: Neglect
02 May 2019Abuse: Neglect
Investigated a neglect allegation and found that basic care was not provided to a resident, resulting in unreasonable discomfort.
Abuse—Failed to follow care plan
21 Apr 2019Abuse: Neglect
21 Apr 2019Abuse: Neglect
Investigated a resident neglect allegation and identified failures to intervene and provide basic care that led to actual harm and discomfort.
Abuse—Failed to intervene when resident's condition changed
21 Apr 2019Abuse: Neglect
21 Apr 2019Abuse: Neglect
Investigated an allegation of neglect for failing to provide peri care and concluded basic care was not provided, causing unreasonable discomfort.
Abuse—Failed to provide peri care
01 Mar 2019Abuse: Neglect
01 Mar 2019Abuse: Neglect
Found neglect of basic care resulting in serious harm and assessed a $2000 fine.
Abuse—Failed to follow care plan
01 Mar 2019Inspection
01 Mar 2019Inspection
Investigated the allegation of failure to report potential or suspected abuse and found it substantiated, with a $750 fine assessed.
Licensing—Failed to report potential or suspected abuse
19 Jan 2019Abuse: Neglect
19 Jan 2019Abuse: Neglect
Investigated and found neglect of a resident due to failing to provide basic care, which resulted in serious loss of personal dignity.
Abuse—Failed to protect resident from mental or emotional abuse
08 Jan 2019Abuse: Neglect
08 Jan 2019Abuse: Neglect
Found neglect due to failure to provide timely treatment for a skin tear, causing unreasonable discomfort. A $250 fine was assessed.
Abuse—Failed to assure timely medical treatment
08 Jan 2019Inspection
08 Jan 2019Inspection
Found failure to report suspected abuse. A $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
25 Oct 2018Abuse: Neglect
25 Oct 2018Abuse: Neglect
Found neglect of a resident by failing to provide basic care, resulting in risk of serious harm.
Abuse—Failed to provide service
25 Sept 2018Abuse: Neglect
25 Sept 2018Abuse: Neglect
Investigated a neglect allegation and found inadequate supervision of residents, resulting in unreasonable discomfort.
Abuse—Failed to follow care plan
25 Sept 2018Abuse: Neglect
25 Sept 2018Abuse: Neglect
Investigated an allegation of neglect and found inadequate supervision that caused residents' unreasonable discomfort.
Abuse—Failed to provide safe environment
16 Jun 2018Abuse: Neglect
16 Jun 2018Abuse: Neglect
Investigated an allegation of failing to administer medication as ordered and found improper medication administration, resulting in a $375 fine.
Abuse—Failed to administer medication as ordered
05 Jun 2018Abuse: Neglect
05 Jun 2018Abuse: Neglect
Determined that insufficient supervision resulted in a resident-to-resident altercation.
Abuse—Failed to address resident's behavior
25 Apr 2018Abuse: Neglect
25 Apr 2018Abuse: Neglect
Investigated an allegation of neglect for failing to follow the care plan and found deficiencies in assessing and intervening.
Abuse—Failed to follow care plan
23 Apr 2018Inspection
23 Apr 2018Inspection
Investigated a complaint and found residents were exposed to derogatory names and profanity.
Licensing—Failed to assure resident rights
22 Apr 2018Abuse: Neglect
22 Apr 2018Abuse: Neglect
Identified a failure to provide a safe environment due to inadequate supervision, which led to a resident-to-resident altercation.
Abuse—Failed to follow care plan
22 Mar 2018Inspection
22 Mar 2018Inspection
Determined that a licensing violation occurred due to failure to provide a safe environment and to assess and intervene.
Licensing—Failed to provide safe environment
13 Mar 2018Abuse: Neglect
13 Mar 2018Abuse: Neglect
Found a failure to provide a secure environment following an allegation of neglect. A $375 fine was assessed.
Abuse—Failed to provide safe environment
10 Mar 2018Inspection
10 Mar 2018Inspection
Found a licensing violation for failing to discontinue a medication as ordered, with potential for moderate harm.
Licensing—Failed to provide a safe medication administration system
10 Mar 2018Inspection
10 Mar 2018Inspection
Investigated the medication-related allegation and found that ordered medications were not administered as prescribed.
Licensing—Failed to administer ordered medication
01 Mar 2018Inspection
01 Mar 2018Inspection
Identified a deficiency in the medication administration system; medications were not administered as directed.
Licensing—Failed to provide a safe medication administration system
28 Feb 2018Abuse: Financial abuse
28 Feb 2018Abuse: Financial abuse
Found a failure to protect a resident's property in a financial exploitation incident.
Abuse—Failed to protect resident from financial exploitation
05 Feb 2018Abuse: Neglect
05 Feb 2018Abuse: Neglect
Found deficiencies in the medication system that led to theft of pain medication.
Abuse—Failed to provide a safe medication administration system
25 Dec 2017Inspection
25 Dec 2017Inspection
Found failure to provide services necessary to maintain health and safety.
Licensing—Failed to provide safe environment
15 Dec 2017Abuse: Neglect
15 Dec 2017Abuse: Neglect
Investigated and found failures to follow care plans and provide appropriate incontinence care. The findings indicate neglect.
Abuse—Failed to follow care plan
12 Nov 2017Inspection
12 Nov 2017Inspection
Found a failure to provide a safe environment, resulting in a resident to resident altercation.
Licensing—Failed to provide safe environment
01 Nov 2017Abuse: Neglect
01 Nov 2017Abuse: Neglect
Investigated and found residents were not protected from rough treatment.
Abuse—Failed to provide safe environment
15 Oct 2017Inspection
15 Oct 2017Inspection
Found a safety deficiency due to failure to provide a safe environment.
Licensing—Failed to provide safe environment
05 Oct 2017Abuse: Neglect
05 Oct 2017Abuse: Neglect
Determined that appropriate care was not provided.
Abuse—Failed to provide service
02 Oct 2017Inspection
02 Oct 2017Inspection
Found a failure to provide secure environment.
Licensing—Failed to provide safe environment
28 Sept 2017Abuse: Neglect
28 Sept 2017Abuse: Neglect
Found a failure to provide a safe medication administration system. A $250 fine was assessed.
Abuse—Failed to provide a safe medication administration system
25 Sept 2017Inspection
25 Sept 2017Inspection
Found a licensing violation related to safe medication administration. Medications were not administered as directed.
Licensing—Failed to provide a safe medication administration system
24 Sept 2017Abuse: Neglect
24 Sept 2017Abuse: Neglect
Found failure to follow the care plan, posing potential for minor to moderate harm.
Abuse—Failed to follow care plan
19 Sept 2017Abuse: Neglect
19 Sept 2017Abuse: Neglect
Investigated a falls-related care concern and identified deficiencies in protecting a resident from falling and in related care planning. A $250 fine was assessed.
Abuse—Failed to adequately care plan related to falls
29 Aug 2017Inspection
29 Aug 2017Inspection
Found a safety deficiency related to failing to provide a safe environment.
Licensing—Failed to provide safe environment
15 Aug 2017Inspection
15 Aug 2017Inspection
Found a failure to provide a safe environment by not adequately assessing and intervening.
Licensing—Failed to provide safe environment
08 Aug 2017Abuse: Neglect
08 Aug 2017Abuse: Neglect
Investigated an allegation of neglect related to safety. Found failure to provide a safe environment.
Abuse—Failed to provide safe environment
08 Aug 2017Inspection
08 Aug 2017Inspection
Determined that resident rights were not assured.
Licensing—Failed to assure resident rights
25 Jul 2017Inspection
25 Jul 2017Inspection
Found that the care plan was not followed for RV1.
Licensing—Failed to follow care plan
13 Jul 2017Inspection
13 Jul 2017Inspection
Investigated a complaint alleging failure to provide service and found deficiencies related to not providing appropriate care.
Licensing—Failed to provide service
27 Jun 2017Inspection
27 Jun 2017Inspection
Determined that there was a deficiency in maintaining an adequate medication regimen.
Licensing—Failed to provide a safe medication administration system
22 May 2017Inspection
22 May 2017Inspection
Investigated the allegation and found a failure to assess and intervene when a resident's condition changed.
Licensing—Failed to intervene when resident's condition changed
17 May 2017Inspection
17 May 2017Inspection
Found that basic care was not provided. This is categorized as a level 2 licensing violation.
Licensing—Failed to provide service
17 May 2017Abuse: Neglect
17 May 2017Abuse: Neglect
Investigated the allegation and documented a failure to assess and intervene. The finding involved neglect with minor harm or potential for moderate harm.
Abuse—Failed to provide service
16 May 2017Abuse: Neglect
16 May 2017Abuse: Neglect
Found failures to assess and intervene when a resident's condition changed, and a $300 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
09 May 2017Abuse: Neglect
09 May 2017Abuse: Neglect
Found deficiencies in maintaining an adequate medication regimen and safe medication administration system; a $300 fine was assessed.
Abuse—Failed to provide a safe medication administration system
08 May 2017Inspection
08 May 2017Inspection
Concluded that a safe environment was not provided. A resident was subjected to rough handling.
Licensing—Failed to provide safe environment
03 May 2017Abuse: Neglect
03 May 2017Abuse: Neglect
Concluded that a safe environment was not provided and a $250 fine was assessed.
Abuse—Failed to provide safe environment
24 Apr 2017Condition
24 Apr 2017Condition
Investigated a complaint alleging failure to provide service and found failure to maintain substantial compliance.
Regulatory Action—Failed to provide service
22 Apr 2017Inspection
22 Apr 2017Inspection
Found a deficiency in maintaining an adequate medication system.
Licensing—Failed to provide a safe medication administration system
22 Apr 2017Inspection
22 Apr 2017Inspection
Investigated a complaint and substantiated an unsafe medication administration system and an inadequate medication regimen.
Licensing—Failed to provide a safe medication administration system
20 Apr 2017Inspection
20 Apr 2017Inspection
Investigated a complaint and identified a failure to provide service.
Licensing—Failed to provide service
20 Apr 2017Inspection
20 Apr 2017Inspection
Investigated the allegation and identified a deficiency in oversight and monitoring of change of condition.
Licensing—Failed to provide oversight and monitoring of change of condition
20 Apr 2017Inspection
20 Apr 2017Inspection
Found a deficiency for failing to administer medication as ordered.
Licensing—Failed to administer medication as ordered
11 Apr 2017Abuse: Neglect
11 Apr 2017Abuse: Neglect
Investigated the allegation of neglect and found that a secure environment was not provided, resulting in another fall.
Abuse—Failed to provide safe environment
04 Apr 2017Abuse: Neglect
04 Apr 2017Abuse: Neglect
Investigated a neglect allegation and found a failure to communicate necessary information and to prevent a resident from falling.
Abuse—Failed to communicate necessary information
30 Mar 2017Abuse: Neglect
30 Mar 2017Abuse: Neglect
Found a failure to prevent a resident from a fall with injury following investigation of a neglect-related complaint about falls.
Abuse—Failed to adequately care plan related to falls
30 Mar 2017Inspection
30 Mar 2017Inspection
Found a failure to provide a safe environment, resulting in a substantiated licensing violation and a $250 fine.
Licensing—Failed to provide safe environment
29 Mar 2017Abuse: Neglect
29 Mar 2017Abuse: Neglect
Found an inadequate medication administration system that created a risk of serious harm, with a $250 fine assessed.
Abuse—Failed to provide a safe medication administration system
21 Mar 2017Abuse: Neglect
21 Mar 2017Abuse: Neglect
Investigated a complaint and found that a safe environment was not provided.
Abuse—Failed to provide safe environment
14 Mar 2017Inspection
14 Mar 2017Inspection
Investigated a complaint and found that a resident left a room without pants and another resident struck them with fingertips.
Licensing—Failed to provide safe environment
13 Mar 2017Abuse: Neglect
13 Mar 2017Abuse: Neglect
Concluded neglect occurred due to failure to assess and intervene when a resident's condition changed.
Abuse—Failed to intervene when resident's condition changed
12 Mar 2017Inspection
12 Mar 2017Inspection
Investigated and found a failure to maintain an adequate medication system.
Licensing—Failed to provide a safe medication administration system
09 Mar 2017Inspection
09 Mar 2017Inspection
Investigated deficiencies in care planning related to falls and intervening in a resident's care needs, resulting in a $250 fine.
Licensing—Failed to adequately care plan related to falls
07 Mar 2017Inspection
07 Mar 2017Inspection
Found deficient care planning related to falls due to failure to assess and intervene.
Licensing—Failed to adequately care plan related to falls
23 Feb 2017Inspection
23 Feb 2017Inspection
Found that a physician-ordered dose was not administered.
Licensing—Failed to administer ordered medication
17 Feb 2017Inspection
17 Feb 2017Inspection
Found a deficiency in the medication system that led to double dosing a lidocaine patch twice.
Licensing—Failed to provide a safe medication administration system
16 Feb 2017Abuse: Neglect
16 Feb 2017Abuse: Neglect
Found a staffing-related neglect deficiency. A resident was observed with a skin tear reported as a possible sign of neglect.
Abuse—Failed to provide appropriate staffing
15 Feb 2017Abuse: Neglect
15 Feb 2017Abuse: Neglect
Investigated a complaint about falls care and identified deficiencies in fall-related care planning and safety measures.
Abuse—Failed to adequately care plan related to falls
15 Feb 2017Abuse: Neglect
15 Feb 2017Abuse: Neglect
Investigated the allegation of neglect and found that care plans were not followed, creating risk of serious harm to a resident.
Abuse—Failed to follow care plan
14 Feb 2017Inspection
14 Feb 2017Inspection
Concluded that residents were not protected from harm by other residents.
Licensing—Failed to provide safe environment
14 Feb 2017Inspection
14 Feb 2017Inspection
Found inadequate supervision that led to a resident-to-resident altercation. Violations were cited.
Licensing—Failed to provide safe environment
11 Feb 2017Abuse: Neglect
11 Feb 2017Abuse: Neglect
Found a deficiency related to falls care planning and mitigation after an unwitnessed fall with injury; a $250 fine was assessed.
Abuse—Failed to adequately care plan related to falls
10 Feb 2017Inspection
10 Feb 2017Inspection
Investigated an allegation that resident records were not kept current. Found that changes in condition and service plan updates were not addressed and care plans were not updated.
Licensing—Failed to keep resident record current or accurate
10 Feb 2017Inspection
10 Feb 2017Inspection
Identified a staffing deficiency that did not provide sufficient staff to meet scheduled and unscheduled resident needs, resulting in late bedtimes for some residents.
Licensing—Failed to provide appropriate staffing
10 Feb 2017Inspection
10 Feb 2017Inspection
Identified a deficiency for failing to provide residents with meaningful activities.
Licensing—Failed to provide appropriate activities
30 Jan 2017Abuse: Neglect
30 Jan 2017Abuse: Neglect
Investigated a neglect allegation. Found that appropriate care was not provided.
Abuse—Failed to provide service
25 Jan 2017Abuse: Neglect
25 Jan 2017Abuse: Neglect
Found inadequate supervision and intervention for falls, resulting in injuries and a hip fracture; a $300 fine was assessed.
Abuse—Failed to adequately care plan related to falls
21 Jan 2017Inspection
21 Jan 2017Inspection
Identified a deficiency in medication administration safety due to failure to administer medications as prescribed. The issue was recorded as a licensing violation.
Licensing—Failed to provide a safe medication administration system
20 Jan 2017Inspection
20 Jan 2017Inspection
Concluded residents were not adequately protected from other residents, and a safety deficiency was substantiated.
Licensing—Failed to provide safe environment
19 Jan 2017Inspection
19 Jan 2017Inspection
Investigated and found that a safe environment was not provided.
Licensing—Failed to provide safe environment
17 Jan 2017Abuse: Neglect
17 Jan 2017Abuse: Neglect
Found a failure to provide a safe environment in relation to an abuse/neglect allegation.
Abuse—Failed to provide safe environment
14 Jan 2017Abuse: Neglect
14 Jan 2017Abuse: Neglect
Found that an adequate medication system was not maintained.
Abuse—Failed to provide a safe medication administration system
12 Jan 2017Inspection
12 Jan 2017Inspection
Investigated a licensing complaint and found a failure to provide a safe environment. A $300 fine was assessed.
Licensing—Failed to provide safe environment
10 Jan 2017Inspection
10 Jan 2017Inspection
Found a failure to provide a safe environment. The issue was substantiated.
Licensing—Failed to provide safe environment
06 Jan 2017Abuse: Neglect
06 Jan 2017Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
06 Jan 2017Inspection
06 Jan 2017Inspection
Investigated the allegation and determined that a safe environment was not provided.
Licensing—Failed to provide safe environment
03 Jan 2017Inspection
03 Jan 2017Inspection
Investigated a staffing allegation and found insufficient awake caregivers to meet the 24-hour needs of residents.
Licensing—Failed to provide appropriate staffing
02 Jan 2017Inspection
02 Jan 2017Inspection
Investigated and substantiated a fall-prevention deficiency.
Licensing—Failed to provide safe environment
26 Dec 2016Inspection
26 Dec 2016Inspection
Investigated a complaint and identified a failure to protect a resident from rough handling.
Licensing—Failed to protect resident from rough treatment
26 Dec 2016Inspection
26 Dec 2016Inspection
Found that staff failed to protect a resident from neglect of care by another staff member, indicating a neglect risk on 12/26/16.
Licensing—Failed to follow care plan
26 Dec 2016Abuse: Verbal/Mental abuse
26 Dec 2016Abuse: Verbal/Mental abuse
Investigated a verbal abuse allegation and found that a staff member failed to protect a resident from wrongful verbal statements.
Abuse—Failed to protect resident from verbal abuse
25 Dec 2016Inspection
25 Dec 2016Inspection
Found that basic services were not provided, resulting in harm.
Licensing—Failed to provide service
18 Dec 2016Abuse: Neglect
18 Dec 2016Abuse: Neglect
Investigated neglect allegation and found a failure to provide basic services to maintain safety.
Abuse—Failed to provide safe environment
10 Dec 2016Inspection
10 Dec 2016Inspection
Investigated and found a violation for failing to provide a safe environment, and assessed a $350 fine.
Licensing—Failed to provide safe environment
08 Dec 2016Inspection
08 Dec 2016Inspection
Investigated a complaint and found a failure to assess and intervene, resulting in a resident-to-resident altercation.
Licensing—Failed to provide safe environment
01 Dec 2016Inspection
01 Dec 2016Inspection
Found a failure to provide a secure environment that resulted in a resident-to-resident altercation.
Licensing—Failed to provide safe environment
28 Nov 2016Inspection
28 Nov 2016Inspection
Investigated the allegation of unsafe conditions and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
19 Nov 2016Abuse: Neglect
19 Nov 2016Abuse: Neglect
Found that a safe environment was not provided.
Abuse—Failed to provide safe environment
14 Nov 2016Inspection
14 Nov 2016Inspection
Found failure to provide a safe environment.
Licensing—Failed to provide safe environment
27 Oct 2016Inspection
27 Oct 2016Inspection
Concluded that residents' rights were not protected from verbal and emotional wrongdoing by an individual.
Licensing—Failed to assure resident rights
27 Oct 2016Inspection
27 Oct 2016Inspection
Investigated a complaint and identified a safety violation involving failure to protect a resident from physical harm.
Licensing—Failed to provide safe environment
25 Oct 2016Inspection
25 Oct 2016Inspection
Investigated the allegation of failing to provide a safe environment and found a safety violation.
Licensing—Failed to provide safe environment
20 Oct 2016Abuse: Neglect
20 Oct 2016Abuse: Neglect
Found that residents were not protected from a resident-to-resident altercation.
Abuse—Failed to provide safe environment
11 Oct 2016Abuse: Verbal/Mental abuse
11 Oct 2016Abuse: Verbal/Mental abuse
Concluded that verbal abuse occurred and residents were not protected from verbal yelling and cursing.
Abuse—Failed to provide safe environment
25 Sept 2016Inspection
25 Sept 2016Inspection
Investigated and substantiated a violation for failing to provide a secure environment, with residents involved in a physical altercation.
Licensing—Failed to provide safe environment
23 Sept 2016Inspection
23 Sept 2016Inspection
Found a licensing violation for failing to provide a safe environment and assessed a $200 fine.
Licensing—Failed to provide safe environment
20 Sept 2016Inspection
20 Sept 2016Inspection
Investigated the safety allegation and identified a failure to provide a safe environment.
Licensing—Failed to provide safe environment
19 Sept 2016Inspection
19 Sept 2016Inspection
Investigated and identified a failure to assess and intervene, creating a safety concern.
Licensing—Failed to provide safe environment
16 Sept 2016Inspection
16 Sept 2016Inspection
Investigated a licensing violation and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
29 Aug 2016Inspection
29 Aug 2016Inspection
Found a failure to provide a safe environment. Severity noted as level 2.
Licensing—Failed to provide safe environment
19 Aug 2016Abuse: Neglect
19 Aug 2016Abuse: Neglect
Found a deficiency for failing to provide a safe environment.
Abuse—Failed to provide safe environment
08 Aug 2016Abuse: Neglect
08 Aug 2016Abuse: Neglect
Investigated a neglect allegation and found failure to assess and intervene when a resident's condition changed.
Abuse—Failed to intervene when resident's condition changed
01 Aug 2016Abuse: Neglect
01 Aug 2016Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to follow the care plan.
Abuse—Failed to follow care plan
28 Jul 2016Inspection
28 Jul 2016Inspection
Concluded that a safe environment was not provided. The allegation was substantiated.
Licensing—Failed to provide safe environment
25 Jul 2016Inspection
25 Jul 2016Inspection
Investigated and found that a safe environment was not provided.
Licensing—Failed to provide safe environment
13 Jul 2016Abuse: Neglect
13 Jul 2016Abuse: Neglect
Investigated and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
08 Jun 2016Inspection
08 Jun 2016Inspection
Investigated a complaint and found violations related to safety and staff conduct that were substantiated.
Licensing—Failed to provide safe environment
30 May 2016Inspection
30 May 2016Inspection
Investigated an allegation that a safe environment was not provided. Found a failure to assess and intervene to ensure safety.
Licensing—Failed to provide safe environment
11 May 2016Abuse: Neglect
11 May 2016Abuse: Neglect
Investigated an allegation of neglect and determined that staff failed to assess and intervene when a resident's condition changed.
Abuse—Failed to intervene when resident's condition changed
29 Apr 2016Abuse: Neglect
29 Apr 2016Abuse: Neglect
Found that a safe environment was not provided.
Abuse—Failed to provide safe environment
29 Apr 2016Abuse: Neglect
29 Apr 2016Abuse: Neglect
Investigated a neglect allegation and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
22 Apr 2016Abuse: Neglect
22 Apr 2016Abuse: Neglect
Determined that a safe environment was not provided.
Abuse—Failed to provide safe environment
23 Mar 2016Inspection
23 Mar 2016Inspection
Found a failure to provide a safe environment and protect residents from harm.
Licensing—Failed to provide safe environment
23 Mar 2016Inspection
23 Mar 2016Inspection
Investigated the complaint and found a deficiency for failing to provide appropriate care.
Licensing—Failed to provide service
21 Mar 2016Inspection
21 Mar 2016Inspection
Identified a failure to provide a safe environment and a safe care plan.
Licensing—Failed to provide safe environment
09 Mar 2016Inspection
09 Mar 2016Inspection
Concluded that a safe environment was not provided.
Licensing—Failed to provide safe environment
01 Mar 2016Inspection
01 Mar 2016Inspection
Investigated a failure to provide a secure environment that led to a resident-to-resident altercation.
Licensing—Failed to provide safe environment
01 Mar 2016Inspection
01 Mar 2016Inspection
Found that a secure environment was not provided, resulting in a resident-to-resident altercation.
Licensing—Failed to provide safe environment
27 Feb 2016Inspection
27 Feb 2016Inspection
Found a failure to provide a secure environment that led to a resident-to-resident altercation.
Licensing—Failed to provide safe environment
16 Feb 2016Inspection
16 Feb 2016Inspection
Investigated the allegation and determined that a safe environment was not provided.
Licensing—Failed to provide safe environment
01 Feb 2016Inspection
01 Feb 2016Inspection
Determined that a safe environment was not provided.
Licensing—Failed to provide safe environment
22 Jan 2016Inspection
22 Jan 2016Inspection
Found a safety deficiency where residents were not protected from harm.
Licensing—Failed to provide safe environment
22 Jan 2016Inspection
22 Jan 2016Inspection
Identified failure to maintain clean refrigerators as part of a safe physical environment.
Licensing—Failed to maintain a safe physical environment
22 Jan 2016Inspection
22 Jan 2016Inspection
Identified a deficiency due to dirty carpets, indicating a failure to maintain a safe physical environment.
Licensing—Failed to maintain a safe physical environment
06 Dec 2015Abuse: Neglect
06 Dec 2015Abuse: Neglect
Found that a safe environment was not provided.
Abuse—Failed to provide safe environment
14 Sept 2015Abuse: Neglect
14 Sept 2015Abuse: Neglect
Investigated abuse/neglect allegation and found failure to assess and intervene; a $300 fine was assessed.
Abuse—Failed to perform adequate screening or assessment
03 Sept 2015Abuse: Neglect
03 Sept 2015Abuse: Neglect
Investigated and found a deficiency related to falls care planning that failed to protect a resident from harm.
Abuse—Failed to adequately care plan related to falls
01 Aug 2015Abuse: Neglect
01 Aug 2015Abuse: Neglect
Found failures to adequately screen or assess individuals and to intervene when needed, with potential for serious harm.
Abuse—Failed to perform adequate screening or assessment
09 Feb 2015Abuse: Neglect
09 Feb 2015Abuse: Neglect
Found failure to assess and intervene regarding a resident's behavior after evaluating an allegation of neglect.
Abuse—Failed to address resident's behavior
19 Oct 2014Abuse: Neglect
19 Oct 2014Abuse: Neglect
Investigated and found that a resident was not protected from aggressive treatment.
Abuse—Failed to protect resident from verbal abuse
14 Mar 2014Abuse: Financial abuse
14 Mar 2014Abuse: Financial abuse
Found a failure to protect a resident from theft, indicating financial abuse.
Abuse—Failed to provide a safe medication administration system
02 Mar 2014Abuse: Neglect
02 Mar 2014Abuse: Neglect
Investigated a neglect allegation and found a failure to provide a safe environment.
Abuse—Failed to address resident's behavior
09 Jul 2013Abuse: Physical Abuse
09 Jul 2013Abuse: Physical Abuse
Investigated an abuse allegation and found a resident was not protected from rough handling.
Abuse—Failed to protect resident from rough treatment
16 Jan 2012Abuse: Verbal/Mental abuse
16 Jan 2012Abuse: Verbal/Mental abuse
Investigated an allegation of verbal/mental abuse and found a resident was not protected from inappropriate verbal conduct.
Abuse—Failed to assure resident rights
26 Nov 2011Inspection
26 Nov 2011Inspection
Investigated a complaint alleging failure to protect a resident's rights and found that a resident was subjected to verbal abuse.
Licensing—Failed to assure resident rights
22 Oct 2011Inspection
22 Oct 2011Inspection
Found that a safe environment was not maintained.
Licensing—Failed to maintain a safe physical environment
13 Oct 2010Abuse: Neglect
13 Oct 2010Abuse: Neglect
Investigated an allegation of neglect and found that care was not provided as required to a resident.
Abuse—Failed to follow care plan
15 Jun 2010Inspection
15 Jun 2010Inspection
Found failure to provide appropriate care to residents. The finding related to hygiene assistance.
Licensing—Failed to provide or assist with hygiene
08 May 2010Inspection
08 May 2010Inspection
Investigated the allegation and found a resident was not protected from theft.
Licensing—Failed to assure resident rights
07 Apr 2010Abuse: Neglect
07 Apr 2010Abuse: Neglect
Found a failure to provide a safe environment and assessed a $250 fine.
Abuse—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Quail Crest Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Quail Crest Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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