I moved my mom in and I'm very satisfied. The staff-especially Patty and Angel-were warm, professional and really attentive, making the admission smooth with excellent communication. The building is clean, bright and well-maintained, rooms range from adequate to spacious, meals are homemade and tasty, and there are plenty of activities and outings that keep residents engaged. My mom feels safe, comfortable and well cared for; I'd recommend this community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Spa
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.71·(136)
Overall rating
5
4
3
2
1
Care
4.8
Staff
4.7
Meals
4.7
Amenities
4.4
Value
4.0
Pros
Compassionate and respectful caregiving
Long‑tenured, experienced staff
Clean, bright, well‑maintained facility
Personalized care assessments and tailored care plans
Strong leadership and responsive administration
Active, varied activities and frequent outings
Engaging memory‑care programming and secure unit
High‑quality, varied dining and attentive kitchen team
Smooth admissions and move‑in support
Reliable family communication and social‑media updates
Home‑like, family‑oriented community atmosphere
Accessible outdoor spaces and resident transportation
Cons
Variability in staff clinical training and competency
Medication management and pain‑control policies
Inconsistent communication during acute clinical events and discharges
Inconsistency in admissions/tour staffing and information delivery
Occasional concerns about staff conduct and responsiveness
Premium pricing relative to comparable local options
Visitation restrictions during infection‑control events
Gaps in procedural oversight during transitions and checkout
Summary of reviews
The Suites Assisted Living and Memory Care is characterized in reviews primarily by its strong interpersonal culture and robust activity program. Families and residents consistently cite compassionate, respectful caregiving, a long‑tenured staff, and hands‑on leadership as central strengths. Several named managers and activity leaders receive recurring positive mention for responsiveness, coordination of admissions, and the ability to put families at ease during transitions. The community projects a home‑like, family‑oriented atmosphere with active social programming.
Care quality is generally described as attentive and individualized. Reviewers note thorough assessments on admission, tailored care plans, and involvement of an attentive RN and medication team. Memory‑care programming is frequently praised for structure, engagement, and secure outdoor access; however, a small number of accounts raise serious concerns about specific clinical decisions and discharge communications in isolated cases. These conflicting accounts suggest families should ask direct questions about medication protocols, pain‑management policies, staffing for clinical tasks, and the facility's processes for communicating during acute events.
Staff and management receive the most consistent praise. Long tenure and visible leadership support are described as contributors to continuity of care. Administrative functions such as billing, logistics, and move coordination are often described as proactive and helpful. That said, reviewers also note variability in the admissions/tour experience — examples include rushed or understaffed tours and occasional lapses in oversight during move‑out or checkout processes. Communication via phone updates, photos, and social media is highlighted as a strong point for family engagement.
Dining and activities are recurring strengths. The in‑house kitchen and dining team are praised for variety, quality, and accommodating preferences; special events, bazaars, holiday programming, outings, and music opportunities are prominent features that enhance resident quality of life. The activities program is described as creative and well‑staffed, with frequent off‑site trips and community events that support social engagement.
Facility attributes are described as clean, bright, modern, and well maintained. Apartment sizes vary from modest to spacious; common areas are well‑decorated and odor issues are not a pervasive theme. The community's moderate size is seen as an advantage for personalized attention and easier management. Infection‑control policies (including restricted visitation during COVID) are mentioned as part of the community's approach to safety and may affect access at times.
Notable patterns to weigh when evaluating The Suites: the overwhelmingly positive family and resident sentiment about staff, dining, and activities; consistent praise of specific leaders and activity staff; and a few isolated but substantive concerns about clinical training, medication decisions, and discharge communications. Prospective residents and families would be well served to tour the community when key staff are available, request details on staffing ratios and clinical training, review medication and pain‑management policies, and ask for examples of how the community handles acute events and family communication. Overall, the balance of reviews indicates a strong, engaged care environment with some operational areas where additional clarification or oversight is advisable prior to placement.
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Location
The Suites Assisted Living and Memory Care is located at 1301 Parkdale Dr, Grants Pass, OR, 97527.
About The Suites Assisted Living and Memory Care
The Suites Assisted Living and Memory Care is a community in Grants Pass, Oregon, that looks after seniors who need help with daily tasks or who have memory challenges like Alzheimer's or dementia, and the place has both assisted living and memory care living options, so residents can choose what fits them best, and you'll find 28 beds just for memory care, which is good for folks who need extra support. The staff, called care partners, work around the clock and try to give kind help, guiding residents through things like bathing, getting dressed, and keeping up with medicine, and there's a focus on keeping everyone's dignity and making sure their wishes and routines shape how each day goes. The community offers nutritious meals planned by chefs, letting folks eat in the dining room with friends or, if they feel more comfortable, in their own apartment, which come in different sizes, from small to much bigger rooms, so there's a choice for many needs. You'll see features that make moving around easier, being handicap friendly and with Wi-Fi, and residents can take part in a wide range of activities, both social and educational, plus there's always something new on the calendar, and a beautician comes on site for hair care too. True North Programs help guide personal plans and activities, especially for those with memory concerns, and there are monitored units and safety steps to minimize confusion or wandering, helping people stay safe. There's transportation for those who need to go to appointments or want to participate in outings. The facility supports seniors to age in place and offers hospice and respite care, letting residents stay where they feel comfortable even as needs change. The staff are described as friendly, helpful, and professional, doing their best to create a warm, supportive environment. Awards like Best of Senior Living recognize their work, but families can also visit and take tours to see daily life for themselves, ask questions, and get a real sense of the place, and the office stays open every day from 8 a.m. to 8 p.m. Residents can make friends and join in group activities that encourage social time and laughter, and the aim is to keep folks as active and as healthy as possible, with help always around when it's needed.
Frontier Management is a leading senior living provider in the United States, operating over 120 communities across 19 states. Headquartered in Durham, Oregon, Frontier offers a range of senior living options, including independent living, assisted living, and memory care. Founded in 2000, Frontier has grown significantly and has been recognized for its excellence in senior care, earning multiple prestigious industry awards.
One of Frontier's hallmark programs is the Spark program, rooted in Montessori-style practices, which promotes purpose and engagement among residents. Initially designed for memory care, this program has been expanded to other types of care within Frontier's communities. The Spark program empowers residents to have an active role in their community, enhancing their daily lives through meaningful activities.
Frontier is also known for its dedication to resident health and well-being. Their communities offer comprehensive services tailored to individual needs, including customized healthcare plans through the Frontier Advantage Network, which aims to extend residents' stay by keeping them healthier for longer periods.
The company has undergone significant changes and growth in recent years, including a rebranding effort to refresh its image and enhance its services. Frontier's communities are spread across various states including Arizona, California, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Massachusetts, Mississippi, Missouri, Montana, Nebraska, Nevada, Oregon, Tennessee, Texas, Utah, Washington, and Wisconsin.
Frontier Management's commitment to quality care, innovative programs, and extensive service options makes it a prominent name in senior living, continually striving to meet the evolving needs of its residents.
People often ask...
The Suites Assisted Living and Memory Care offers competitive pricing, with rates starting at a cost of $7,191 per month.
The Suites Assisted Living and Memory Care offers assisted living and memory care.
There are 35 photos of The Suites Assisted Living and Memory Care on Mirador.
The full address for this community is 1301 Parkdale Dr, Grants Pass, OR 97527.
No, The Suites Assisted Living and Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found abuse/neglect for failing to follow the care plan, leading to a stage 3 wound on the left heel; assessed a $1,125 fine.
Abuse—Failed to follow care plan
21 Aug 2025Change of Owner
21 Aug 2025Change of Owner
Investigated multiple deficiencies related to service planning, change of condition monitoring, health service coordination, medication management, acuity staffing, and fire safety. Found extensive noncompliance across these areas affecting resident care and safety.
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
12 Aug 2025Change of Owner
12 Aug 2025Change of Owner
Identified multiple deficiencies across health services coordination, medication administration, fire and life safety, outdoor recreation area, and activities planning.
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Treatment Orders
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Call Sys, Exit Dr Alarm, Phones, TV, or Cable
Deficiency—Administration Compliance
Deficiency—Compliance with Rules Health Care
Deficiency—Activities
Deficiency—Secure Outdoor Recreation Area
Deficiency—Exit Doors
29 Jun 2025Inspection
29 Jun 2025Inspection
Found that a resident was not protected from financial exploitation when an unknown individual took the resident's iPad.
Licensing—Failed to protect resident from financial exploitation
11 Mar 2025Abuse: Neglect
11 Mar 2025Abuse: Neglect
Investigated allegations found neglect due to failure to provide appropriate care planning and interventions; a $375 fine was assessed.
Abuse—Failed to provide social services
26 Dec 2024Abuse: Neglect
26 Dec 2024Abuse: Neglect
Investigated and found failure to assure timely medical treatment led to serious harm for a resident.
Abuse—Failed to assure timely medical treatment
01 Aug 2024Licensure
01 Aug 2024Licensure
Determined substantial compliance with rules governing meals and food sanitation.
Deficiency—Comment
01 Aug 2024Licensure
01 Aug 2024Licensure
Concluded substantial compliance with applicable meal service and food sanitation requirements.
Deficiency—Comment
08 Oct 2023Inspection
08 Oct 2023Inspection
Investigated a complaint of financial exploitation; found that a resident was pressured for gas money and protections against exploitation were inadequate, constituting financial abuse and neglect.
Licensing—Failed to protect resident from financial exploitation
08 Oct 2023Inspection
08 Oct 2023Inspection
Investigated a financial exploitation allegation and found a resident was asked for money and protections against exploitation failed.
Licensing—Failed to protect resident from financial exploitation
08 Oct 2023Inspection
08 Oct 2023Inspection
Investigated and determined that a resident faced financial exploitation and neglect, with violations of state rules.
Licensing—Failed to protect resident from financial exploitation
19 Jan 2023Licensure
19 Jan 2023Licensure
Identified deficiencies in kitchen sanitation and food service across multiple visits, with improvements implemented and substantial compliance reached after follow-up.
Deficiency—Inspections and Investigation: Insp Interval
01 Jan 2023Inspection
01 Jan 2023Inspection
Found that the licensee failed to report vaccination status for vaccinated individuals, residents, and staff to the proper authority on a weekly basis for 30 days in December 2022.
Licensing—Failed to report vaccination status
07 Mar 2022Validation
07 Mar 2022Validation
Found deficiencies in kitchen sanitation, courtyard safety, and memory care environment; subsequent follow-up showed substantial compliance.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Administration Compliance
Deficiency—Secure Outdoor Recreation Area
06 Feb 2022Abuse: Neglect
06 Feb 2022Abuse: Neglect
Investigated a neglect and medication administration failure. Found that a resident did not receive showers for over a week due to short staffing, and a rash medication ran out before a new order arrived, causing discomfort.
Abuse—Failed to administer ordered medication
13 Dec 2021Inspection
13 Dec 2021Inspection
Found a violation of the safe medication administration system that placed a resident at risk, including neglect and abuse.
Licensing—Failed to provide a safe medication administration system
04 Apr 2020Inspection
04 Apr 2020Inspection
Found that a safe environment was not provided when a gait belt was not used during transfers, placing a resident at risk of serious harm.
Licensing—Failed to provide safe environment
19 Nov 2019Abuse: Financial abuse
19 Nov 2019Abuse: Financial abuse
Investigated a financial abuse allegation and found neglect of care caused by not providing necessary supervision to protect medications from theft.
Abuse—Failure to provide a system that prevents theft or misuse of medication
19 Nov 2019Abuse: Financial abuse
19 Nov 2019Abuse: Financial abuse
Investigated a failure to provide a safe medication administration system. Found insufficient supervision to protect medications from theft, creating potential harm.
Abuse—Failed to provide a safe medication administration system
20 Mar 2019Abuse: Financial abuse
20 Mar 2019Abuse: Financial abuse
Concluded that a staff member neglected basic care related to financial exploitation, resulting in harm to the resident's dignity.
Abuse—Failed to protect resident from financial exploitation
10 Oct 2018Abuse: Neglect
10 Oct 2018Abuse: Neglect
Investigated an allegation of neglect involving unsafe medication administration and identified a failure to provide a safe medication administration system, with a wrong medication given.
Abuse—Failed to provide a safe medication administration system
13 Sept 2018Inspection
13 Sept 2018Inspection
Found failure to report potential or suspected abuse and neglect due to an inadequate medication system that caused unreasonable discomfort; a $1000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
13 Sept 2018Abuse: Neglect
13 Sept 2018Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system; a $1500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
21 Jul 2018Abuse: Neglect
21 Jul 2018Abuse: Neglect
Investigated a complaint and found a deficient medication administration system.
Abuse—Failed to provide a safe medication administration system
20 Jul 2018Abuse: Neglect
20 Jul 2018Abuse: Neglect
Investigated and substantiated neglect related to an inadequate medication administration system.
Abuse—Failed to provide a safe medication administration system
25 Apr 2018Abuse: Neglect
25 Apr 2018Abuse: Neglect
Found deficiencies in care planning for falls and assessed a $1000 fine.
Abuse—Failed to adequately care plan related to falls
25 Apr 2018Inspection
25 Apr 2018Inspection
Found failure to self-report potential abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
14 Dec 2017Abuse: Neglect
14 Dec 2017Abuse: Neglect
Investigated the allegation of neglect related to medication administration and substantiated the failure to administer medication as ordered.
Abuse—Failed to administer medication as ordered
02 May 2017Inspection
02 May 2017Inspection
Investigated a complaint and concluded that an adequate medication system was not provided; a deficiency was found and a $300 fine assessed.
Licensing—Failed to provide a safe medication administration system
01 May 2017Inspection
01 May 2017Inspection
Determined that the licensee failed to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
19 Mar 2017Inspection
19 Mar 2017Inspection
Identified deficiencies in the medication system that left residents without medications on several occasions.
Licensing—Failed to administer medication as ordered
08 Jun 2016Inspection
08 Jun 2016Inspection
Investigated the staffing allegation and found insufficient staff to meet residents' needs.
Licensing—Failed to provide appropriate staffing
29 May 2015Abuse: Neglect
29 May 2015Abuse: Neglect
Investigated the allegation and found that care was not followed according to the care plan.
Abuse—Failed to follow care plan
28 Dec 2013Inspection
28 Dec 2013Inspection
Investigated a complaint and identified a deficiency related to protecting a resident from misuse of funds.
Licensing—Failed to provide safe environment
25 Feb 2012Inspection
25 Feb 2012Inspection
Investigated an allegation about resident rights and found that a resident was not protected from harm.
Licensing—Failed to assure resident rights
30 Jan 2012Abuse: Financial abuse
30 Jan 2012Abuse: Financial abuse
Investigated a financial exploitation allegation and found a resident's resources were not protected.
Abuse—Failed to protect resident from financial exploitation
16 Oct 2011Inspection
16 Oct 2011Inspection
Investigated the allegation that a safe medication administration system was not provided; the allegation was substantiated.
Licensing—Failed to provide a safe medication administration system
13 Oct 2011Inspection
13 Oct 2011Inspection
Found that medication records were not kept current and medications were not administered as ordered.
Licensing—Failed to keep medication record current or accurate
09 Dec 2010Abuse: Neglect
09 Dec 2010Abuse: Neglect
Investigated a neglect allegation about failing to administer medication as ordered and identified unsafe medication systems.
Abuse—Failed to administer medication as ordered
02 Mar 2010Abuse: Neglect
02 Mar 2010Abuse: Neglect
Investigated an allegation of neglect and found deficiencies in the medication system.
Abuse—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of The Suites Assisted Living and Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Suites Assisted Living and Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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