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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.79·(14)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.7
Meals
4.0
Amenities
4.8
Value
4.8
Pros
Compassionate, family-oriented staff
Strong staff teamwork
Clean, homelike environment
Professional and responsive administration
Personalized, attentive resident care
Therapy and clinical services available
Home-cooked meals and good dining
Smooth resident transition procedures
Supportive workplace culture
Friendly, welcoming atmosphere
Active leadership presence
High staff engagement and pride in care
Cons
Staffing shortages
Gaps in staff training and preparedness
Inconsistent professionalism in external communications
Operational strain from pandemic-era disruptions
Management transition and leadership continuity risks
Summary of reviews
Overview:
The reviews portray Pacific Living Centers of Klamath Falls as a small, homelike community with a strong emphasis on compassionate, family-style care. Commenters repeatedly highlight a welcoming atmosphere, hands-on attention, and a sense that residents are treated with respect and affection. Cleanliness, a comfortable environment, and home-cooked meals are commonly mentioned as contributors to resident comfort and family reassurance.
Care quality and staffing:
Care quality is described as attentive and personalized, with multiple notes about residents appearing calmer and happier after placement. Staff are characterized as caring, kind, and willing to go beyond basic duties to provide companionship and daily support. At the same time, a recurring operational concern is staffing levels: reviewers indicate the facility can be short-staffed, and there are mentions of uneven training and preparedness among certain staff members. These staffing and training issues appear to be the principal operational weaknesses cited and could affect consistency of care during higher-acuity periods or staff turnover.
Dining, activities, and daily life:
Dining is consistently reported as a positive, with references to home-cooked meals and pleasant food. The setting is described as small and homelike, which reviewers associate with better social connection, companionship, and a family-like atmosphere. Therapies and clinical services are available and are cited as part of the facility’s commitment to resident well-being. Reviewers emphasize smooth transition processes when moving in, and many describe the day-to-day environment as joyful and contented.
Facilities and environment:
The physical environment is portrayed as clean and well-maintained, supporting a comfortable, domestic feel rather than an institutional one. This smaller scale is repeatedly framed as beneficial for individualized attention and building close staff–resident relationships.
Management and leadership:
Leadership and administration receive positive mentions for being professional and responsive; several reviewers singled out the administrator and director for effective communication and problem resolution. At the same time, comments reference a period of management transition and pandemic-era operational strain. These factors are associated with variability in staff preparedness and occasional lapses in outward professionalism, particularly in public-facing communications. The facility is described as actively improving under new management by some families.
Notable patterns and practical considerations:
Overall sentiment is strongly positive about the quality of interpersonal care, cleanliness, and the homelike atmosphere. The most consistent operational concerns are staffing shortages and gaps in training, compounded by the effects of pandemic-related disruptions and recent leadership changes. Prospective residents and families may wish to ask about current staffing ratios, staff training programs and competencies, approaches to staff continuity during transitions, and how the facility manages public communications and professional conduct. These inquiries will provide a clearer picture of day-to-day consistency alongside the facility’s evident strengths in culture and resident-centered care.
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Location
Pacific Living Centers of Klamath Falls is located at 44 N Homedale Rd, Klamath Falls, OR, 97601.
About Pacific Living Centers of Klamath Falls
Pacific Living Centers of Klamath Falls has been around since 1997, and it's a place that's focused on supporting people with a range of care needs, from those who enjoy active adult living to those needing memory care, long-term care, skilled nursing, or even hospice care, and what stands out is how the community stays small with boutique memory care homes that have no more than 15 residents, so everyone has a good chance of getting the kind of attention that suits them best. The memory care staff's got training to take care of folks living with Alzheimer's or other forms of dementia, and the homes have short hallways and open, easy access spaces that feel safe and comfortable. The kitchen sits right at the center of the home, and residents often help with cooking, making mealtimes part of the daily routine, while menus are planned to be nutritious and meal service is meant to be both healthy and pleasant. The place has a private, family-like feel, and the outdoor spaces are landscaped nicely for relaxation or walking. They've provided health care and homemaking help for a long time and work with each resident on a personalized care plan-whether that's just help with the basics like bathing and getting around, or more hands-on help with medication management and health issues. There are always health and wellness activities available, and social events are planned so people can stay engaged or make friends. Transportation services cover trips to appointments and local outings, helping everyone stay connected with the wider community, and there's 24/7 emergency response, so help's always at hand. As part of the Oregon Health Care Association, Pacific Living Centers of Klamath Falls has a reputation for compassionate and steady care, and the memory care home makes things as comfortable and familiar as possible for those who need extra help as they age. It's a privately owned and operated facility, and being small means it can offer a personal approach, always focusing on what each person needs to feel at home and cared for. The website, pacificlivingcenters.com, lists all the different services available, from independent and assisted living to adult day services, home health care, and more, making it a place that can fit many different situations as people's needs change over time.
People often ask...
Pacific Living Centers of Klamath Falls offers competitive pricing, with rates starting at a cost of $4,181 per month.
Pacific Living Centers of Klamath Falls offers assisted living, memory care, and board and care.
There are 5 photos of Pacific Living Centers of Klamath Falls on Mirador.
The full address for this community is 44 N Homedale Rd, Klamath Falls, OR 97601.
No, Pacific Living Centers of Klamath Falls does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found violations of food sanitation and administration rules. Improper refrigerator storage, high temperatures, exposed garbage, and noncompliance with licensing rules were observed.
Concluded that a staff member failed to follow the resident’s care plan for transfers, resulting in an injury fall and constituting neglect and abuse.
Licensing—Failed to follow care plan
15 May 2024Inspection
15 May 2024Inspection
Found that a safe medication administration system was not provided, resulting in about 21 days without a prescribed medication.
Licensing—Failed to provide a safe medication administration system
29 Jan 2024Licensure
29 Jan 2024Licensure
Confirmed substantial compliance with meal service and food sanitation standards. No deficiencies cited.
Deficiency—Comment
27 Mar 2023Validation
27 Mar 2023Validation
Identified deficiencies in pre-service orientation and 30-day competency for direct care staff, including missing job descriptions and incomplete onboarding.
Deficiency—Comment
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
05 Jul 2022Licensure
05 Jul 2022Licensure
Found deficiencies in infection control and kitchen sanitation, including staff not wearing masks during resident care and improper thawing of meat with lack of proper sanitizing practices.
Investigated found that care planning failed to address walker use and fall risk, resulting in neglect and abuse.
Abuse—Failed to properly plan care
01 Jun 2022Inspection
01 Jun 2022Inspection
Found a violation for failing to submit timely weekly vaccination reporting data for residents, staff, and vaccinated individuals, spanning May 1–31, 2022, and assessed a $7,500 fine.
Licensing—Failed to submit timely or adequate staffing documentation
01 Jun 2022Abuse: Neglect
01 Jun 2022Abuse: Neglect
Investigated a complaint and found neglect and abuse due to failure to implement fall-prevention interventions and proper care planning for a known fall risk. The failure resulted in a fall with a fracture.
Abuse—Failed to properly plan care
02 May 2022Inspection
02 May 2022Inspection
Investigated and found that timely weekly reports of vaccinated individuals, residents, and staff were not submitted.
Licensing—Failed to submit timely or adequate staffing documentation
11 Apr 2022Abuse: Neglect
11 Apr 2022Abuse: Neglect
Found that interventions and monitoring for a resident with known aggressive behavior were not adequate, resulting in a physical altercation and unreasonable discomfort; this is considered abuse and neglect, and a fine was assessed.
Abuse—Failed to address resident's behavior
24 Mar 2022Abuse: Neglect
24 Mar 2022Abuse: Neglect
Investigated the allegation and found neglect of care due to a lack of monitoring a change in condition after a medication was discontinued, constituting abuse. A $750 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
02 Mar 2022Abuse: Neglect
02 Mar 2022Abuse: Neglect
Found failure to properly plan care and train staff on fall-risk interventions, resulting in multiple falls and insufficient evening checks. This conduct constitutes neglect and abuse.
Abuse—Failed to properly plan care
01 Mar 2022Inspection
01 Mar 2022Inspection
Investigated the allegation of failing to submit timely or adequate staffing documentation. Found that weekly reporting of vaccinated individuals, residents, and staff to the proper authority was not completed for 27 days.
Licensing—Failed to submit timely or adequate staffing documentation
24 Feb 2022Abuse: Neglect
24 Feb 2022Abuse: Neglect
Found a failure to properly plan care for a resident's fall risk, leading to three falls with injury. A $500 fine was assessed.
Abuse—Failed to properly plan care
11 Feb 2022Abuse: Neglect
11 Feb 2022Abuse: Neglect
Found neglect and abuse due to failure to plan care for the resident's fall history, leading to another fall and head injury; a $1000 fine assessed.
Abuse—Failed to properly plan care
11 Feb 2022Abuse: Neglect
11 Feb 2022Abuse: Neglect
Found neglect and abuse due to failure to plan care, leading to another fall and fracture; a $1,000 fine was assessed.
Abuse—Failed to properly plan care
05 Jan 2022Inspection
05 Jan 2022Inspection
Investigated an allegation that medication was not administered as ordered and found orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
27 Oct 2021Inspection
27 Oct 2021Inspection
Found that medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
03 Sept 2021Abuse: Neglect
03 Sept 2021Abuse: Neglect
Found that a safe environment was not provided and residents weren't adequately monitored, leading to an altercation and discomfort.
Abuse—Failed to provide safe environment
03 Sept 2021Abuse: Neglect
03 Sept 2021Abuse: Neglect
Investigated and found failures to provide a safe environment and monitor residents, resulting in an altercation and discomfort.
Abuse—Failed to provide safe environment
07 Apr 2021Inspection
07 Apr 2021Inspection
Verified the allegation that ordered medication was not administered as prescribed.
Licensing—Failed to administer ordered medication
14 Mar 2021Abuse: Neglect
14 Mar 2021Abuse: Neglect
Investigated a complaint and found neglect and abuse due to failure to provide basic care, services, and staffing, resulting in the resident's discomfort and loss of personal dignity.
Abuse—Failed to provide service
16 Jan 2020License Condition
16 Jan 2020License Condition
Found a failure to provide a safe environment that could seriously harm residents.
Regulatory Action—Failed to provide safe environment
11 Nov 2019Abuse: Neglect
11 Nov 2019Abuse: Neglect
Investigated the complaint and found neglect and abuse due to failure to protect the resident from skin injury during transfer, resulting in bruising. A $1350 fine was assessed.
Abuse—Failed to assure resident was safe
11 Nov 2019Abuse: Neglect
11 Nov 2019Abuse: Neglect
Investigated allegations of verbal abuse and failure to protect a resident from emotional/verbal abuse, resulting in findings of abuse and neglect and a civil penalty.
Abuse—Failed to protect resident from verbal abuse
11 Nov 2019Abuse: Neglect
11 Nov 2019Abuse: Neglect
Investigated allegations of verbal abuse and neglect of care toward a resident; findings showed staff used profanity toward the resident and failed to protect them from abuse, with a fine assessed.
Abuse—Failed to protect resident from verbal abuse
21 Oct 2019Inspection
21 Oct 2019Inspection
Investigated found improper restraints were used on a person, causing discomfort and loss of dignity, constituting abuse. A fine was assessed.
Licensing—Failed to use restraint properly
21 Oct 2019Abuse: Neglect
21 Oct 2019Abuse: Neglect
Investigated and found that staff repeatedly slapped a resident with wipes, causing discomfort, and concerns about abuse were not addressed, resulting in violations and a fine.
Abuse—Failed to protect resident from physical abuse
21 Oct 2019Abuse: Neglect
21 Oct 2019Abuse: Neglect
Found neglect of care due to failure to follow the care plan; a fine was assessed.
Abuse—Failed to follow care plan
15 Jul 2019Inspection
15 Jul 2019Inspection
Concluded that the allegation of failing to assure resident rights was substantiated.
Licensing—Failed to assure resident rights
15 Jul 2019Inspection
15 Jul 2019Inspection
Investigated the allegation of failing to provide service and sustained it.
Licensing—Failed to provide service
13 May 2019Abuse: Involuntary Seclusion
13 May 2019Abuse: Involuntary Seclusion
Investigated and found a resident was not protected from involuntary seclusion.
Abuse—Failed to protect resident from involuntary seclusion
12 May 2019Abuse: Verbal/Mental abuse
12 May 2019Abuse: Verbal/Mental abuse
Investigated an allegation of verbal/mental abuse and concluded that it occurred, causing significant emotional harm. Found neglect related to failing to provide basic care or services to maintain health and safety.
Abuse—Failed to protect resident from verbal abuse
12 May 2019Abuse: Physical Abuse
12 May 2019Abuse: Physical Abuse
Concluded that a resident was not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
09 Mar 2019Abuse: Neglect
09 Mar 2019Abuse: Neglect
Investigated a neglect allegation and determined that basic care and safety were not provided, resulting in the resident's unreasonable discomfort.
Abuse—Failed to follow care plan
12 Jan 2019Abuse: Neglect
12 Jan 2019Abuse: Neglect
Found a failure to provide basic care that maintained safety, which led to physical harm, and a fine was assessed.
Abuse—Failed to follow care plan
27 Dec 2018Inspection
27 Dec 2018Inspection
Found that the care planning for falls was inadequate, resulting in physical harm, and a $375 fine was assessed.
Licensing—Failed to adequately care plan related to falls
17 Dec 2018Abuse: Neglect
17 Dec 2018Abuse: Neglect
Investigated a complaint and found neglect by failing to provide basic care, resulting in physical harm to a resident.
Abuse—Failed to adequately care plan related to falls
27 Nov 2018Inspection
27 Nov 2018Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
27 Nov 2018Abuse: Neglect
27 Nov 2018Abuse: Neglect
Investigated and found neglect by not administering medications as ordered, causing physical harm and risk of serious harm.
Abuse—Failed to administer medication as ordered
17 Jul 2018Abuse: Neglect
17 Jul 2018Abuse: Neglect
Found neglect of a resident due to rough treatment resulting in injury, with a fine assessed.
Abuse—Failed to properly plan care
12 Mar 2018Inspection
12 Mar 2018Inspection
Found that care plans were not followed, resulting in resident-to-resident altercations.
Licensing—Failed to follow care plan
15 Feb 2018Abuse: Neglect
15 Feb 2018Abuse: Neglect
Investigated a complaint alleging failure to follow the care plan and found that appropriate care was not provided; a fine was assessed.
Abuse—Failed to follow care plan
14 Feb 2018Inspection
14 Feb 2018Inspection
Investigated an allegation of failure to report potential or suspected abuse; a civil penalty was assessed.
Licensing—Failed to report potential or suspected abuse
14 Feb 2018Abuse: Restraints
14 Feb 2018Abuse: Restraints
Found a failure to protect a resident from involuntary restraint, with a $1500 fine assessed.
Abuse—Failed to properly use restraint
04 Feb 2018Inspection
04 Feb 2018Inspection
Investigated a complaint alleging inadequate care related to falls and found an unsafe environment; a $500 fine was assessed.
Licensing—Failed to adequately care plan related to falls
30 Jan 2018Condition
30 Jan 2018Condition
Investigated an allegation of failing to provide a safe environment. Found ongoing noncompliance.
Regulatory Action—Failed to provide safe environment
23 Jan 2018Inspection
23 Jan 2018Inspection
Found fall prevention plans were not implemented after resident incidents.
Licensing—Failed to assure resident was safe
23 Jan 2018Inspection
23 Jan 2018Inspection
Found insufficient care staff scheduled and available to meet residents' needs, especially during evenings and nights.
Licensing—Failed to provide appropriate staffing
23 Jan 2018Abuse: Neglect
23 Jan 2018Abuse: Neglect
Determined that there was a failure to provide a safe environment, resulting in distress to residents, and assessed a $375 fine.
Abuse—Failed to provide safe environment
16 Jan 2018Abuse: Neglect
16 Jan 2018Abuse: Neglect
Investigated a report of abuse/neglect and found a failure to assess and intervene, leading to serious injury.
Abuse—Failed to follow care plan
28 Dec 2017Abuse: Neglect
28 Dec 2017Abuse: Neglect
Investigated an allegation of abuse/neglect and found the care plan was not followed and a safe environment was not provided.
Abuse—Failed to follow care plan
27 Dec 2017Inspection
27 Dec 2017Inspection
Investigated and found inadequate staffing led to insufficient housekeeping services for residents during a busy period.
Licensing—Failed to provide appropriate housekeeping services
27 Dec 2017Inspection
27 Dec 2017Inspection
Investigated the allegation of privacy violation and determined that a resident was filmed without permission, breaching privacy rules.
Licensing—Failed to provide service
25 Dec 2017Abuse: Neglect
25 Dec 2017Abuse: Neglect
Found that the resident's care plan wasn't followed, resulting in a fall and injury. This identified deficiencies related to care planning and implementation.
Abuse—Failed to follow care plan
16 Dec 2017Abuse: Neglect
16 Dec 2017Abuse: Neglect
Found violations related to failing to provide a safe environment that resulted in injury and pain.
Abuse—Failed to provide service
12 Dec 2017Inspection
12 Dec 2017Inspection
Found a violation for failing to provide a homelike environment.
Licensing—Failed to provide a homelike environment
12 Dec 2017Inspection
12 Dec 2017Inspection
Identified a deficiency in maintaining a safe physical environment.
Licensing—Failed to maintain a safe physical environment
12 Dec 2017Inspection
12 Dec 2017Inspection
Concluded that a resident rights violation occurred.
Licensing—Failed to assure resident rights
12 Dec 2017Inspection
12 Dec 2017Inspection
Found a violation of resident rights.
Licensing—Failed to assure resident rights
10 Dec 2017Abuse: Neglect
10 Dec 2017Abuse: Neglect
Found a failure to follow the care plan that resulted in an unsafe environment.
Abuse—Failed to follow care plan
10 Dec 2017Abuse: Neglect
10 Dec 2017Abuse: Neglect
Found a failure to follow the care plan, resulting in substantiated findings and a fine.
Abuse—Failed to follow care plan
10 Dec 2017Abuse: Neglect
10 Dec 2017Abuse: Neglect
Investigated and found failure to provide appropriate care to a resident.
Abuse—Failed to properly plan care
02 Dec 2017Abuse: Neglect
02 Dec 2017Abuse: Neglect
Investigated a neglect allegation and identified a failure to assess and intervene that led to an injury.
Abuse—Failed to provide safe environment
24 Nov 2017Abuse: Neglect
24 Nov 2017Abuse: Neglect
Investigated an abuse/neglect allegation and found a safety deficiency that caused pain to a resident.
Abuse—Failed to address resident's behavior
19 Nov 2017Abuse: Neglect
19 Nov 2017Abuse: Neglect
Investigated abuse/neglect allegation and found unsafe environment.
Abuse—Failed to perform adequate screening or assessment
14 Nov 2017Inspection
14 Nov 2017Inspection
Found that residents were denied access to the outside because the back door was kept locked without a posted electronic code.
Licensing—Failed to provide service
09 Nov 2017Abuse: Neglect
09 Nov 2017Abuse: Neglect
Found a failure to provide PRN medications and imposed a fine.
Abuse—Failed to provide a safe medication administration system
31 Oct 2017Abuse: Neglect
31 Oct 2017Abuse: Neglect
Investigated an allegation of failing to address resident behavior and found failures to assess and intervene, leading to numerous physical altercations among residents.
Abuse—Failed to address resident's behavior
26 Oct 2017Abuse: Neglect
26 Oct 2017Abuse: Neglect
Concluded there was an allegation of neglect involving failure to provide a safe environment, and findings indicated noncompliance with substantial requirements.
Abuse—Failed to provide safe environment
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Investigated an abuse/neglect allegation. Found a failure to adequately assess and intervene around falls, resulting in injury, and a fine was assessed.
Abuse—Failed to adequately care plan related to falls
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Found a failure to adequately plan for falls, resulting in multiple falls. A $300 fine was assessed.
Abuse—Failed to adequately care plan related to falls
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Investigated an allegation of inadequate falls care planning and found an unsafe environment.
Abuse—Failed to adequately care plan related to falls
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Found that appropriate care was not provided and a $3,600 fine was assessed.
Abuse—Failed to provide service
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Identified failures in assessing and intervening on fall risks, resulting in injuries.
Abuse—Failed to adequately care plan related to falls
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Investigated an allegation of neglect and identified deficiencies related to inadequate screening or assessment and failure to provide a safe environment.
Abuse—Failed to perform adequate screening or assessment
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Identified a failure to assist with toileting, creating potential for harm to a resident.
Abuse—Failed to assist with toileting
25 Oct 2017Abuse: Neglect
25 Oct 2017Abuse: Neglect
Investigated the allegation of abuse/neglect tied to failure to properly plan care and found a deficiency that created an unsafe environment resulting in injury.
Abuse—Failed to properly plan care
25 Oct 2017Abuse: Restraints
25 Oct 2017Abuse: Restraints
Investigated and found a wrongful restraint used for caregiver convenience.
Abuse—Failed to properly use restraint
23 Oct 2017Abuse: Neglect
23 Oct 2017Abuse: Neglect
Identified a failure to provide a safe environment that led to a resident-to-resident physical altercation.
Abuse—Failed to address resident's behavior
17 Oct 2017Inspection
17 Oct 2017Inspection
Investigated a complaint alleging failure to provide or maintain resident care equipment, and found deficiencies related to equipment maintenance and weight measurement accuracy.
Licensing—Failed to provide or maintain resident care equipment
17 Oct 2017Inspection
17 Oct 2017Inspection
Identified a deficiency for failing to monitor and document a resident's change of condition, including no progress notes tracking the progression of changes.
Licensing—Failed to provide oversight and monitoring of change of condition
17 Oct 2017Inspection
17 Oct 2017Inspection
Found that window alarms were not functioning and window screens had been removed, compromising resident safety.
Licensing—Failed to maintain a safe physical environment
29 Aug 2017Inspection
29 Aug 2017Inspection
Found a pest-control deficiency due to snakes.
Licensing—Failed to control pests
06 Aug 2017Abuse: Neglect
06 Aug 2017Abuse: Neglect
Investigated and found that a resident did not receive appropriate care.
Abuse—Failed to provide service
12 Jul 2017Inspection
12 Jul 2017Inspection
Identified a deficiency for failing to care plan for appropriate medical equipment per rule.
Licensing—Failed to care plan in accordance with assessment
08 Jul 2017Abuse: Neglect
08 Jul 2017Abuse: Neglect
Investigated an allegation of neglect involving failure to provide services and found a deficiency that created potential harm.
Abuse—Failed to provide service
07 May 2017Abuse: Neglect
07 May 2017Abuse: Neglect
Investigated a resident safety issue and found a failure to protect a resident from harm, resulting in injury.
Abuse—Failed to assure resident was safe
09 Apr 2017Inspection
09 Apr 2017Inspection
Investigated and found a failure to provide a safe environment, which led to a physical altercation between residents.
Licensing—Failed to provide safe environment
07 Apr 2017Inspection
07 Apr 2017Inspection
Found a failure to provide a safe environment resulting in residents being locked in their room at night so another could sleep on the couch.
Licensing—Failed to provide safe environment
07 Apr 2017Inspection
07 Apr 2017Inspection
Found that residents were subjected to inappropriate verbal comments by staff, violating resident rights.
Licensing—Failed to assure resident rights
07 Oct 2016Abuse: Physical Abuse
07 Oct 2016Abuse: Physical Abuse
Investigated a physical abuse allegation and found that a safe environment was not provided, leading to a physical altercation.
Abuse—Failed to assure resident rights
29 Sept 2016Inspection
29 Sept 2016Inspection
Investigated a failure to provide a safe environment that posed a risk of harm to residents.
Licensing—Failed to provide safe environment
29 Sept 2016Inspection
29 Sept 2016Inspection
Found that a provider failed to provide a safe environment, resulting in residents getting into a physical altercation.
Licensing—Failed to provide safe environment
28 Jan 2016Abuse: Verbal/Mental abuse
28 Jan 2016Abuse: Verbal/Mental abuse
Investigated and found a violation for failing to protect a resident from verbal abuse.
Abuse—Failed to protect resident from verbal abuse
05 Jan 2016Abuse: Neglect
05 Jan 2016Abuse: Neglect
Found a failure to provide a safe environment that resulted in an injury.
Abuse—Failed to provide safe environment
05 Oct 2015Inspection
05 Oct 2015Inspection
Found inadequate staffing levels for residents.
Licensing—Failed to provide appropriate staffing
25 Sept 2015Abuse: Neglect
25 Sept 2015Abuse: Neglect
Found neglect due to failure to provide appropriate care. Assessed a $2,500 fine.
Abuse—Failed to provide service
25 Sept 2015Abuse: Neglect
25 Sept 2015Abuse: Neglect
Determined neglect occurred, causing severe decline in the resident's physical health, and a $2,500 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
23 Sept 2015Abuse: Neglect
23 Sept 2015Abuse: Neglect
Found deficiencies in care planning related to falls that led to multiple falls with injuries. A fine was assessed.
Abuse—Failed to adequately care plan related to falls
18 Sept 2015Inspection
18 Sept 2015Inspection
Determined that the allegation of failing to assure resident rights occurred; found that risk indicators for unexplained weight loss were not reviewed.
Licensing—Failed to assure resident rights
23 Jul 2015Abuse: Neglect
23 Jul 2015Abuse: Neglect
Investigated a neglect allegation; found failure to monitor change of condition resulting in extreme decline in health, and a $400 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
26 Jun 2015Abuse: Neglect
26 Jun 2015Abuse: Neglect
Identified a failure to provide a safe environment that resulted in physical harm to residents.
Abuse—Failed to provide safe environment
25 Jun 2015Abuse: Neglect
25 Jun 2015Abuse: Neglect
Concluded that there was a failure to assess and intervene when a resident's condition changed, resulting in injury. A $300 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
23 May 2015Abuse: Neglect
23 May 2015Abuse: Neglect
Found that a resident was not protected from physical harm.
Abuse—Failed to provide safe environment
15 Feb 2015Abuse: Neglect
15 Feb 2015Abuse: Neglect
Investigated an allegation of neglect and found failure to provide service, resulting in a fall with injury. A $300 fine was assessed.
Abuse—Failed to provide service
17 Jan 2015Abuse: Neglect
17 Jan 2015Abuse: Neglect
Investigated the neglect allegation and found a failure to protect a resident from physical harm by another resident. The allegation involved failing to address resident behavior.
Abuse—Failed to address resident's behavior
29 Apr 2014Abuse: Neglect
29 Apr 2014Abuse: Neglect
Identified a deficiency in safe medication administration and assessed a $600 fine.
Abuse—Failed to provide a safe medication administration system
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Mirador Living is not affiliated with the owner or operator(s) of Pacific Living Centers of Klamath Falls. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pacific Living Centers of Klamath Falls directly. There is no cost for this service. We are compensated by the community you select.
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