Wildflower Lodge Senior Living

    508 16th St, La Grande, OR 97850
    • Assisted Living
    • Memory Care

    Caring, attentive staff; modern facility

    I moved my mom into the memory-care wing and was impressed by the caring, attentive staff - Shakira and the caregivers kept her calm, engaged and peaceful, and even let me stay by her side overnight. The modern, clean facility has restaurant-like dining, plenty of activities, 24-hour support, laundry and housekeeping, and staff stayed responsive and informative through a smooth transition. Overall I'm very pleased and would recommend this warm, well-run community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.49·(45)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.5
    • Meals

      3.2
    • Amenities

      4.2
    • Value

      2.8

    Pros

    • Compassionate and affectionate caregiving staff
    • Friendly, patient frontline aides
    • Attentive, restaurant-style dining service
    • Nutritious and varied meal options
    • Clean, modern facility with bright, airy rooms
    • Quiet environment with courtyard and natural light
    • Multiple dining areas and private family meeting spaces
    • One-bedroom apartment availability and sensible floor plans
    • Housekeeping and laundry services
    • 24-hour staff presence and medication assistance
    • Engaging activities and bus outings
    • Memory-care programming and dedicated memory wing
    • Smooth move-in support and responsive admissions staff
    • Convenient central location and access to nearby services
    • Positive social atmosphere and resident rapport

    Cons

    • Inconsistent clinical care planning and documentation
    • Gaps in night staffing coverage, especially in memory care
    • Delays in staff responsiveness to resident requests
    • Inconsistent hygiene and incontinence-care practices
    • Variable medication-management and after-hours clinical response
    • High staff turnover and uneven staff training/engagement
    • Weak family communication and slow management follow-up
    • Property-control and personal-belonging management weaknesses
    • Fall-prevention and transfer-safety process gaps
    • Inconsistent activity frequency and engagement in memory care
    • Sanitation and cleanliness inconsistencies
    • Perceived cost-to-value mismatch for some residents

    Summary of reviews

    Reviews for Wildflower Lodge Senior Living present a mixed portrait: many families praise the facility's compassionate staff, pleasant dining, and well-maintained physical environment, while other accounts raise operational concerns that affect clinical reliability and family confidence. Strengths consistently mentioned include attentive, affectionate frontline caregivers, restaurant-style meal service with varied menus, a modern bright facility with a courtyard, and active social programming for assisted-living residents. Admissions and transition experiences are often described as smooth, with helpful sales staff and useful move-in support.

    Care quality is an area of clear divergence. Positive accounts describe gentle, reassuring care that helped residents feel calmer and supported. However, several statements point to inconsistent care planning and documentation, gaps in medication oversight, and instances where clinical follow-through was inadequate. There are also recurring indications of fall-risk and transfer-safety weaknesses. Families should verify individualized care plans, medication protocols, and fall-prevention measures during a tour.

    Staffing and staff conduct receive both significant praise and notable criticism. Many reviewers highlight kind, joyful staff who engage with residents and provide compassionate day-to-day support. At the same time, concerns include high staff turnover, variability in training and engagement, delays in responding to resident requests, and specific gaps in night coverage—particularly within the memory-care unit. These operational patterns appear to produce uneven experiences depending on unit, shift, and staffing levels.

    Dining and activities are generally described positively for assisted-living residents: meals are characterized as nutritious, varied, and served in a pleasant dining environment, and the community offers activities and off-site trips. Memory-care programming is available and has praised staff leadership in some accounts, but other reviewers describe infrequent activities and lower engagement levels in the memory wing. Prospective residents and families may wish to review activity schedules and staffing ratios for memory care specifically.

    The facility’s physical environment and services are frequently singled out as strengths: clean, modern interiors, private meeting rooms, multiple dining venues, and apartment-style units. Conversely, a subset of reviews notes sanitation and cleanliness inconsistencies and references to past infection-control events; these comments suggest it is prudent to ask about current infection-control practices and housekeeping protocols.

    Management and communication are additional areas of variability. Positive interactions with admissions and floor staff are common, but several families reported slow management callbacks, difficulty obtaining timely answers after incidents, and dissatisfaction with administrative follow-through. There are also concerns about property-control processes after move-in (missing personal items) and perceptions of cost versus value for certain residents.

    Overall, Wildflower Lodge may offer a warm, well-appointed environment with strong dining and many compassionate caregivers; however, prospective residents and families should conduct targeted inquiries prior to commitment. Key topics to review on a visit include individualized care plans, night and memory-care staffing levels, medication-administration procedures, fall-prevention practices, property-inventory controls, and the frequency and staffing of memory-care activities. These checks can help determine whether the facility’s strengths align with a given resident’s clinical and social needs.

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    Location

    Map showing location of Wildflower Lodge Senior Living

    Wildflower Lodge Senior Living is located at 508 16th St, La Grande, OR, 97850.

    About Wildflower Lodge Senior Living

    Wildflower Lodge is nestled in the scenic Grande Ronde Valley in Eastern Oregon, surrounded by the breathtaking vistas of the Blue Mountains, Elkhorn Mountains, Eagle Cap Wilderness, and the Grande Ronde River. The natural beauty and abundant wildlife of the region create a tranquil and inspiring setting for residents. La Grande itself offers a unique fusion of country-casual charm and urban culture, made vibrant by attractions such as historical museums, interpretive parks, and a thriving local arts scene. Life at Wildflower Lodge is closely connected to the spirit of the community and the wonders of the surrounding environment.

    Designed to meet the needs of individuals requiring assistance with daily living activities, Wildflower Lodge provides a secure and comfortable home with a focus on holistic, person-centered care. This approach involves thorough assessments crafted in partnership with family members and care providers, ensuring that each resident’s needs, preferences, and desires are respected and met. Whether someone is just beginning to experience memory challenges or has lived with Alzheimer’s or dementia for some time, the experienced and dedicated team at Wildflower Lodge offers round-the-clock care, providing peace of mind for residents and their loved ones.

    The environment at Wildflower Lodge is both warm and thoughtfully designed, offering spaces that cater specifically to adults living with Alzheimer’s, dementia, or other forms of memory loss. Spacious, efficient apartments provide comfort and privacy, while shared common areas such as a resident lounge with sofas and armchairs, a dining room for gatherings and meals, sitting rooms with large windows offering natural light, and cozy sitting areas complemented by fireplaces invite residents to relax and socialize. The large tables in common areas are ideal for games, dining, and group activities, fostering a strong sense of community.

    True North Programs are a highlight of life at Wildflower Lodge, reflecting the philosophy of person-directed care that adapts to the unique patterns of each individual. Wellness services and life enrichment opportunities are central to the lodge’s mission to maintain or improve each resident’s capabilities, empowering them to enjoy life as independently as possible. The empathetic Care Partners are available 24 hours a day to support residents, always guided by values of goodness, loyalty, faith, and fun. The team at Wildflower Lodge is committed to doing the right thing, showing care, and making a meaningful impact in the lives of residents.

    Above all, Wildflower Lodge strives to be a supportive home where dignity, choice, and positive well-being are at the heart of every day. Family and community play a vital role, serving as sources of comfort, inspiration, and joy. The atmosphere is welcoming, the care is compassionate, and the lodge’s underlying philosophy is grounded in the belief that choices made from a place of kindness and integrity create a nurturing and uplifting community for all.

    About Senior Lifestyle

    Wildflower Lodge Senior Living is managed by Senior Lifestyle.

    Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.

    Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.

    As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.

    People often ask...

    Wildflower Lodge Senior Living offers competitive pricing, with rates starting at a cost of $5,534 per month.

    Wildflower Lodge Senior Living offers assisted living and memory care.

    There are 25 photos of Wildflower Lodge Senior Living on Mirador.

    The full address for this community is 508 16th St, La Grande, OR 97850.

    No, Wildflower Lodge Senior Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number5MA266
    StatusActive
    Facility typeResidential Care Facility
    Capacity30 residents
    LicenseeAHR La Grande OR ALF TRS SUB, LLC.
    EffectiveMarch 2nd, 2001
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    303

    Reports

    0

    Type A Citations

    0

    Type B Citations

    9

    Complaints

    16

    Years

    19 Nov 2025Inspection
    Determined that a staff member verbally abused a resident and that the provider failed to protect the resident from staff verbal abuse.
    • LicensingFailed to protect resident from verbal abuse
    14 Nov 2025License Condition
    Investigated the allegation of failing to provide a safe environment and identified deficiencies related to census cap, service plan audits, RN and administrator training, staff training, and reporting requirements.
    • Regulatory ActionFailed to provide safe environment
    11 Sept 2025FEOS
    Found deficiencies in reporting and investigating injuries of unknown cause, ensuring treatment orders were followed, and maintaining accurate MARs, indicating health care rule noncompliance.
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencyCompliance with Rules Health Care
    02 Sept 2025Abuse: Neglect
    Investigated an allegation of neglect for not administering medication as ordered; found failure to follow orders and a fine was assessed.
    • AbuseFailed to administer medication as ordered
    02 Sept 2025Abuse: Neglect
    Investigated a medication management allegation and found the resident did not receive their medication, resulting in seizure activity due to an unsafe medication management system.
    • AbuseFailed to provide a safe medication administration system
    01 Sept 2025Abuse: Neglect
    Investigated and found that the resident's medication levels were not monitored or documented, placing the resident at risk due to failure to follow the care plan and medication orders.
    • AbuseFailed to provide service
    28 Aug 2025Abuse: Neglect
    Found failures to follow the care plan for catheter care that placed a resident at risk of harm.
    • AbuseFailed to follow care plan
    24 Jul 2025Abuse: Neglect
    Found that timely response to a resident's call light was not provided, leading to soiling and risk of harm; a $500 fine was assessed.
    • AbuseFailed to provide service
    27 Jun 2025Abuse: Neglect
    Investigated an allegation of abuse and neglect and found that a safe environment was not provided, resulting in distress to a resident; a $450 fine was assessed.
    • AbuseFailed to provide safe environment
    27 Jun 2025Abuse: Neglect
    Found a failure to provide a safe environment, resulting in abuse and neglect, with a $1,500 fine assessed.
    • AbuseFailed to provide safe environment
    27 Jun 2025License Condition
    Investigated the allegation of failing to provide a safe environment. Found that actions or omissions created a risk of immediate jeopardy to current and future residents.
    • Regulatory ActionFailed to provide safe environment
    26 Jun 2025Abuse: Neglect
    Investigated a complaint and found a failure to provide a safe environment, indicating abuse and neglect.
    • AbuseFailed to provide safe environment
    25 Jun 2025Abuse: Neglect
    Investigated and found a violation for failing to provide a safe environment after an incident involving an attempted kiss between residents; a fine was assessed.
    • AbuseFailed to provide safe environment
    07 May 2025Complaint
    Identified deficiencies in updating and implementing an acuity-based staffing tool, with mismatches between service plans and ABST profiles for two residents.
    • DeficiencyAcuity Based Staffing Tool - Abst Time
    06 May 2025Complaint
    Identified deficiencies in updating and using an acuity-based staffing tool and documenting care time for residents.
    • DeficiencyAcuity Based Staffing Tool - Abst Time
    • DeficiencyAcuity Based Staffing Tool - Updates & Plan
    01 May 2025Abuse: Neglect
    Investigated a report of abuse and neglect; found the resident was not provided a safe environment and was placed at risk.
    • AbuseFailed to provide safe environment
    23 Apr 2025FEOS
    Identified deficiencies in training and administration compliance, including incomplete abdominal thrust training for a newly hired direct care staff and missing pre-service dementia and infectious disease trainings.
    • DeficiencyTraining Within 30 Days of Hire – Direct Care Staff
    • DeficiencyAdministration Compliance
    • DeficiencyStaff Training Requirements
    23 Apr 2025FEOS
    Investigated multiple deficiencies including service plans not reflecting current resident needs, medication order issues, ABST inaccuracies, inadequate new-hire competency documentation, and pervasive facility odors.
    • DeficiencyService Plan: General
    • DeficiencySystems: Treatment Orders
    • DeficiencyAcuity Based Staffing Tool - ABST Time
    • DeficiencyTraining Within 30 Days of Hire – Direct Care Staff
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    27 Mar 2025Inspection
    Investigated a medication administration complaint and found that medication orders were not carried out, resulting in about 11 days of anticoagulant medication missing.
    • LicensingFailed to administer medication as ordered
    07 Mar 2025Inspection
    Found staffing levels did not align with ABST guidance and did not meet residents' scheduled and unscheduled needs.
    • LicensingFailed to staff as indicated by ABST
    20 Nov 2024Inspection
    Investigated found that a staff member shoved a resident, causing loss of balance and distress, and protection from physical abuse was not maintained.
    • LicensingFailed to protect resident from physical abuse
    19 Nov 2024Abuse: Neglect
    Investigated a complaint about unsafe medication management that led to missing pain medication; found failures in ensuring timely availability of medications.
    • AbuseFailed to provide a safe medication administration system
    09 Sept 2024Abuse: Neglect
    Found that a resident's call light was not answered for about 29 minutes due to staffing, creating a serious risk of harm; a $250 fine was assessed.
    • AbuseFailed to meet the scheduled and unscheduled needs of residents
    06 Jun 2024License Condition
    Investigated the allegation of failure to provide a safe environment and found deficiencies.
    • Regulatory ActionFailed to provide safe environment
    29 May 2024License Condition
    Found deficiencies related to providing a safe environment.
    • Regulatory ActionFailed to provide safe environment
    23 May 2024Abuse: Neglect
    Investigated a neglect allegation and found failure to follow the resident's care plan, risking harm. A $250 fine was assessed.
    • AbuseFailed to follow care plan
    13 May 2024Revisit
    Investigated multiple deficiencies across licensing rules, including resident privacy, abuse reporting, wellness planning, staffing, training, and safety, with numerous findings of noncompliance observed during the on-site reviews and follow-up visit.
    • DeficiencyComment
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyFacility Administration: Quality Improvement
    • DeficiencyResident Rights and Protection - General
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyAdministrator Qualification and Requirements
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Rqmt and Training: Training Rqmts
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyGeneral Building Exterior
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyCall Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    • DeficiencyIndividual Privacy: Own Unit
    • DeficiencyIndividual Door Locks: Key Access
    • DeficiencyLimitations: Threats to Health and Safety
    • DeficiencyAdministration Compliance
    • DeficiencyStaff Training Requirements
    • DeficiencyCompliance With Rules Health Care
    • DeficiencyActivities
    • DeficiencyBehavior
    • DeficiencyResident Rooms
    13 May 2024Revisit
    Investigated numerous deficiencies across administration, resident rights, care planning, infection control, medications, staffing, fire safety, and building maintenance, resulting in multiple citations.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyFacility Administration: Quality Improvement
    • DeficiencyReasonable Precautions
    • DeficiencyResident Rights and Protection - General
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Medications and Treatments
    • DeficiencySystems: Tracking Control Substances
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Rqmt and Training: Training Rqmts
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyAnnual and Biennial Inservice For All Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyGeneral Building Exterior
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    • DeficiencyCall System
    • DeficiencyPhysical Setting: Individual Accessible
    06 May 2024Abuse: Neglect
    Investigated care planning and service delivery, found neglect and risk due to inadequate care and unsanitary conditions.
    • AbuseFailed to provide service
    15 Apr 2024Inspection
    Investigated a complaint and found a staff member verbally abused a resident and protections against abuse were lacking.
    • LicensingFailed to provide safe environment
    10 Mar 2024Inspection
    Investigated and found violations of resident rights, neglect of care, and verbal abuse, including failure to provide a safe environment.
    • LicensingFailed to provide safe environment
    15 Dec 2023Inspection
    Investigated and found deficiencies in staffing levels per the Acuity-Based Staffing Tool. Inconsistencies between the staffing schedule and ABST data left the levels not meeting resident needs.
    • LicensingFailed to staff as indicated by ABST
    07 Dec 2023Abuse: Neglect
    Investigated and determined that failure to provide services resulted in neglect and abuse.
    • AbuseFailed to provide service
    30 Nov 2023Inspection
    Identified deficiencies due to an outdated Acuity-Based Staffing Tool that did not reflect residents' care needs. Inconsistencies were found between the roster, care plans, and ABST data.
    • LicensingFailed to use an ABST
    19 Sept 2023Complaint
    Investigated and found that the ABST was not updated to include a new resident.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyAcuity-Based Staffing Tool
    19 Sept 2023Complaint
    Found deficiencies in staff background checks and in updating the ABST for a resident.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyFacility Administration: Operation
    • DeficiencyAcuity-Based Staffing Tool
    29 Aug 2023Licensure
    Found no deficiencies.
    • DeficiencyComment
    29 Aug 2023Licensure
    Determined substantial compliance with meals and food sanitation requirements.
    • DeficiencyComment
    13 Dec 2022Inspection
    Investigated and found a failure to provide a safe medication administration system, resulting in a resident receiving a double dosage of nerve medication and risking serious harm.
    • LicensingFailed to provide a safe medication administration system
    07 Dec 2022Inspection
    Found that background checks for all subject individuals were not completed as required, resulting in a licensing violation.
    • LicensingFailed to provide service
    05 Dec 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in missed injectable blood sugar medication and risk of serious harm, with a $500 fine assessed.
    • AbuseFailed to provide a safe medication administration system
    22 Nov 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system that resulted in under-dosing prescribed pain medication and significant pain for the resident. A $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    17 Nov 2022Inspection
    Investigated found that a resident's soap disappeared and was taken by an unknown individual, constituting financial exploitation; the environment failed to protect the resident from exploitation.
    • LicensingFailed to protect resident from financial exploitation
    02 Nov 2022Complaint
    Identified deficiencies in care planning, infection prevention/control, medication management, and staffing levels.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyService Plan: General
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Treatment Orders
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    01 Nov 2022Complaint
    Found deficiencies in safety precautions, infection control, medication management, staffing, and training at the licensed care setting.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyReasonable Precautions
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Medications and Treatments
    • DeficiencySystems: Treatment Orders
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Rqmt and Training: Training Rqmts
    • DeficiencyDoors, Walls, Elevators, Odors
    28 Oct 2022License Condition
    Investigated an allegation of unsafe conditions that could place residents at risk and found not in substantial compliance.
    • Regulatory ActionFailed to provide safe environment
    28 Oct 2022License Condition
    Found violations related to providing a safe environment and noncompliance with multiple rules, placing residents at risk.
    • Regulatory ActionFailed to provide safe environment
    26 Oct 2022Inspection
    Investigated and found the interior not free from unpleasant odors, violating the odor-free interior requirement.
    • LicensingFailed to provide appropriate housekeeping services
    26 Oct 2022Inspection
    Investigated an allegation that direct care staffing was insufficient to meet residents' scheduled and unscheduled needs; found staffing levels insufficient to meet those needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    26 Oct 2022Inspection
    Investigated a complaint about a medication administration system and found a deficiency in carrying out prescribed medication and treatment orders.
    • LicensingFailed to provide a safe medication administration system
    26 Oct 2022Inspection
    Investigated an allegation of unsafe medication administration and concluded that safe medication and treatment administration systems approved by a pharmacist consultant were not implemented.
    • LicensingFailed to provide a safe medication administration system
    26 Oct 2022Inspection
    Found masking requirements not followed during an infection control investigation.
    • LicensingFailed to provide infection control
    26 Oct 2022Abuse: Neglect
    Found a violation for failing to provide a safe medication administration system, which led to missed diabetes doses.
    • AbuseFailed to provide a safe medication administration system
    26 Oct 2022Inspection
    Found failure to establish and maintain infection prevention and control protocols to prevent transmission of communicable diseases, constituting a licensing violation.
    • LicensingFailed to provide infection control
    26 Oct 2022Inspection
    Investigated the allegation and found a deficiency for not updating care plans quarterly.
    • LicensingFailed to properly plan care
    26 Oct 2022Inspection
    Investigated and found a failure to fully implement and update an Acuity Based Staffing Tool.
    • LicensingFailed to use an ABST
    26 Oct 2022Inspection
    Investigated the allegation and found a violation related to not carrying out medication orders.
    • LicensingFailed to administer medication as ordered
    26 Oct 2022Inspection
    Investigated the allegation of failing to provide a safe environment and identified a violation.
    • LicensingFailed to provide safe environment
    13 Oct 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, risking harm by not administering prescribed diabetes and cholesterol medications; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    04 Oct 2022License Condition
    Found that care planning was improper and non-pharmacological interventions were not offered before PRN psychotropic medications.
    • Regulatory ActionFailed to properly plan care
    04 Oct 2022License Condition
    Found staffing levels did not meet residents' scheduled and unscheduled needs.
    • Regulatory ActionFailed to meet the scheduled and unscheduled needs of residents
    04 Oct 2022License Condition
    Investigated ABST-based staffing issues and found failures to adopt the tool and to update the staffing plan accordingly.
    • Regulatory ActionFailed to staff as indicated by ABST
    04 Oct 2022License Condition
    Found insufficient staffing to meet residents' scheduled and unscheduled needs.
    • Regulatory ActionFailed to meet the scheduled and unscheduled needs of residents
    04 Oct 2022License Condition
    Identified a deficiency in maintaining an accurate Medication Administration Record (MAR) in accordance with the rule.
    • Regulatory ActionFailed to provide a safe medication administration system
    04 Oct 2022License Condition
    Found deficiencies in providing a safe medication administration system and failing to carry out prescribed medication and treatment orders.
    • Regulatory ActionFailed to provide a safe medication administration system
    04 Oct 2022License Condition
    Found that an acuity-based staffing tool was not adopted to determine appropriate staffing levels as required.
    • Regulatory ActionFailed to staff as indicated by ABST
    04 Oct 2022License Condition
    Found deficiencies in care planning for residents with behavioral symptoms, including lack of interventions, supervision, and staff support.
    • Regulatory ActionFailed to properly plan care
    26 Sept 2022Inspection
    Investigated and determined that qualified awake direct care staff were not provided in sufficient numbers to meet residents' 24-hour needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    26 Sept 2022Inspection
    Determined that ABST was not adopted or implemented to determine appropriate staffing levels.
    • LicensingFailed to use an ABST
    07 Sept 2022Complaint
    Investigated a complaint and identified multiple deficiencies involving staffing, medication management, service planning, and assistance with daily activities, risking resident health and safety.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyReasonable Precautions
    • DeficiencyResident Services: Adls
    • DeficiencyService Plan: General
    • DeficiencyService Plan: Service Planning Team
    • DeficiencySystems: Medications and Treatments
    • DeficiencySystems: Treatment Orders
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Rqmt and Training: Training Rqmts
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    07 Sept 2022Complaint
    Investigated found multiple deficiencies related to resident ADL support, service planning, medication management, staffing adequacy, and equipment maintenance.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyReasonable Precautions
    • DeficiencyResident Services: Adls
    • DeficiencyService Plan: General
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    06 Sept 2022Inspection
    Investigated a complaint and found a violation related to failing to carry out medication and treatment orders as prescribed.
    • LicensingFailed to provide a safe medication administration system
    06 Sept 2022Inspection
    Investigated the allegation and determined a safe medication administration system approved by a pharmacist consultant, registered nurse, or physician was not provided.
    • LicensingFailed to provide a safe medication administration system
    01 Sept 2022Inspection
    Found a violation for failing to submit timely weekly vaccination reporting for residents and staff, with a 30-day lapse in August 2022, and assessed a $7,500 fine.
    • LicensingFailed to submit timely or adequate staffing documentation
    30 Aug 2022Abuse: Neglect
    Found violations due to delayed response to call lights that caused abuse and neglect. A $1500 fine was assessed.
    • AbuseFailed to answer call light in a timely manner
    28 Aug 2022Abuse: Neglect
    Found neglect and abuse due to not following the care plan for incontinence care, causing discomfort. A $500 fine was assessed.
    • AbuseFailed to follow care plan
    24 Aug 2022Abuse: Neglect
    Identified a failure to provide a safe medication administration system, resulting in missed insulin doses and improper signing for out-of-stock vitamins; a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    24 Aug 2022Inspection
    Found that the acuity-based staffing tool was not fully updated, resulting in insufficient day-shift coverage.
    • LicensingFailed to update staffing plan based on ABST
    24 Aug 2022Inspection
    Found inadequate oversight of the medication administration system, resulting in residents missing doses due to stockouts and pharmacy delivery failures.
    • LicensingFailed to provide a safe medication administration system
    24 Aug 2022Inspection
    Found that resident care equipment was not kept in good repair. A scale was dismantled and nonfunctional.
    • LicensingFailed to provide or maintain resident care equipment
    24 Aug 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in neglect and abuse, with about seven missed doses and a $500 fine assessed.
    • AbuseFailed to provide a safe medication administration system
    23 Aug 2022Abuse: Neglect
    Found violations for failing to provide a safe environment and neglect of care, with a $375 fine assessed.
    • AbuseFailed to properly plan care
    23 Aug 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, leaving a resident in pain for an extended period.
    • AbuseFailed to provide a safe medication administration system
    23 Aug 2022Abuse: Neglect
    Found a failure to provide a safe environment that resulted in abuse and neglect against a resident around August 23, 2022.
    • AbuseFailed to provide safe environment
    23 Aug 2022Abuse: Neglect
    Found a failure to follow the care plan for showers, resulting in neglect and abuse, with a $500 fine assessed.
    • AbuseFailed to follow care plan
    19 Aug 2022Abuse: Neglect
    Found abuse and neglect due to failure to properly plan care, with a fine assessed.
    • AbuseFailed to properly plan care
    19 Aug 2022Inspection
    Found failure to update an acuity-based staffing tool to reflect current staffing needs, resulting in day-shift understaffing.
    • LicensingFailed to update staffing plan based on ABST
    19 Aug 2022Inspection
    Found that the service plan was not readily available, did not provide clear direction for service delivery, and did not identify who would provide the services.
    • LicensingFailed to properly plan care
    19 Aug 2022Abuse: Neglect
    Investigated a complaint and found neglect of care due to failure to provide required services, resulting in loss of dignity and unclean conditions. A $1000 fine was assessed.
    • AbuseFailed to provide service
    19 Aug 2022Inspection
    Identified insufficient staff to meet scheduled and unscheduled resident needs, with reports of delayed showers, long call-light wait times, and records showing understaffing on the day reviewed.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    19 Aug 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system and to obtain medication orders, leading to an injectable medication not being placed on the eMAR or administered; a $1,000 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    17 Aug 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    16 Aug 2022Abuse: Neglect
    Investigated a neglect allegation and found a failure to provide a safe medication administration system, resulting in residents not receiving prescribed medications as scheduled.
    • AbuseFailed to provide a safe medication administration system
    16 Aug 2022Abuse: Neglect
    Investigated an allegation of neglect due to failure to provide a safe medication administration system, which led to a resident not receiving medication as ordered and caused discomfort. A $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    15 Aug 2022Abuse: Neglect
    Found violations for neglect and abuse due to failure to properly plan care and mitigate aggressive behaviors.
    • AbuseFailed to properly plan care
    09 Aug 2022Inspection
    Found failure to implement services per the care plan and to document weekly weights.
    • LicensingFailed to follow care plan
    09 Aug 2022Inspection
    Found that a piece of resident care equipment was not kept in good repair; a scale was dismantled and not functioning during a site visit.
    • LicensingFailed to provide or maintain resident care equipment
    01 Aug 2022Inspection
    Found a violation for failing to submit timely weekly vaccination reporting for residents and staff to the proper authority for July 2022, resulting in a $7,500 fine.
    • LicensingFailed to submit timely or adequate staffing documentation
    28 Jul 2022Inspection
    Found deficiencies in staff competency training, including no competency checks before staff worked independently and delays in documenting competencies.
    • LicensingFailed to provide safe environment
    26 Jul 2022Abuse: Neglect
    Investigated allegations of abuse and neglect found that a resident was not provided a safe environment, with an incident where one resident struck another and caused facial scratches.
    • AbuseFailed to provide safe environment
    26 Jul 2022Abuse: Neglect
    Investigated a medication administration safety issue and found a failure to provide a safe system, constituting neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    18 Jul 2022Abuse: Neglect
    Found failure to follow the care plan for twice-weekly showers and skin checks, with skin breakdown not documented or reported.
    • AbuseFailed to follow care plan
    15 Jul 2022Abuse: Neglect
    Identified a failure to provide a safe medication administration system, risking harm to a resident, with a $500 fine assessed.
    • AbuseFailed to provide a safe medication administration system
    14 Jul 2022Abuse: Neglect
    Investigated and found neglect and abuse due to failure to properly plan care to address wandering and aggressive behavior, which led to an injury; a fine was assessed.
    • AbuseFailed to properly plan care
    12 Jul 2022Inspection
    Found deficiencies in service planning due to failure to form a proper Service Planning Team and ensure service plans exist for all residents.
    • LicensingFailed to properly plan care
    12 Jul 2022Inspection
    Found deficiencies in medication administration that resulted in late or omitted doses when medications were not available.
    • LicensingFailed to provide a safe medication administration system
    12 Jul 2022Inspection
    Found staff not properly oriented to residents’ service plans, with many plans unreviewed or unsigned and some residents lacking a service plan, plus rare shift-change meetings.
    • LicensingFailed to properly plan care
    12 Jul 2022Inspection
    Found failure to maintain an accurate MAR, resulting in a medication being out and doses missed for a resident.
    • LicensingFailed to provide a safe medication administration system
    12 Jul 2022Inspection
    Found insufficient staffing to meet residents' scheduled and unscheduled needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    11 Jul 2022Licensure
    Found deficiencies in food sanitation during the first visit, including dirty kitchen surfaces and improper food storage, with a follow-up showing substantial compliance.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyAdministration Compliance
    11 Jul 2022Licensure
    Identified deficiencies in food safety practices and infection prevention across multiple visits, including improper storage and handling of food and inconsistent mask use.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyInfection Prevention & Control
    08 Jul 2022Abuse: Neglect
    Found a violation of safe medication administration practices due to missed medications and a resident-to-resident altercation risk. This constitutes neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    08 Jul 2022Abuse: Neglect
    Found failures to plan care and provide appropriate interventions, contributing to an injury, with a $1,000 fine assessed.
    • AbuseFailed to properly plan care
    08 Jul 2022Abuse: Neglect
    Investigated a medication-safety allegation and found a failure to provide a safe medication administration system, risking harm to residents; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    08 Jul 2022Abuse: Neglect
    Investigated a complaint and found improper care planning and resident-to-resident aggression that created risk of harm; a fine was assessed.
    • AbuseFailed to properly plan care
    07 Jul 2022Inspection
    Found a safety deficiency due to failure to exercise reasonable precautions. Staff were observed not wearing masks properly during an unannounced visit.
    • LicensingFailed to provide safe environment
    07 Jul 2022Inspection
    Found that housekeeping standards were not met, with dirty interior surfaces observed including a black film on the shower floor and a spill at a recliner base.
    • LicensingFailed to provide appropriate housekeeping services
    07 Jul 2022Inspection
    Found that staff failed to provide resident services to assist with daily living, including missed showers for a resident over a period in late August to September 2022.
    • LicensingFailed to provide service
    07 Jul 2022Inspection
    Investigated found deficiencies in providing 24-hour daily living assistance and inadequate daytime staffing.
    • LicensingFailed to protect resident from financial exploitation
    07 Jul 2022Inspection
    Investigated found that residents were not adequately assisted with daily living activities, including toileting and hygiene, on a 24-hour basis due to staffing constraints.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    05 Jul 2022Abuse: Neglect
    Investigated violations for failing to answer call lights promptly, causing residents to wait over 45 minutes on multiple occasions and lose dignity. A $500 fine was assessed.
    • AbuseFailed to answer call light in a timely manner
    26 Jun 2022Abuse: Neglect
    Investigated a resident-to-resident altercation and found inadequate care planning and interventions for escalating behaviors, resulting in abuse/neglect and a fine.
    • AbuseFailed to properly plan care
    22 Jun 2022Inspection
    Found a failure to provide a safe environment due to staff not wearing masks during an unannounced site visit.
    • LicensingFailed to provide safe environment
    17 Jun 2022Inspection
    Found failure to provide 24-hour toileting assistance, risking inadequate daily living support.
    • LicensingFailed to assist with toileting
    17 Jun 2022Inspection
    Found insufficient direct care staff to meet residents' scheduled and unscheduled needs, with observed care gaps and a licensing violation cited.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    13 Jun 2022Inspection
    Found a deficiency for failing to provide a safe environment by not exercising reasonable precautions against conditions that may threaten residents' health, safety, or welfare.
    • LicensingFailed to provide safe environment
    13 Jun 2022Inspection
    Investigated and verified the allegation that the provider did not license, maintain, and operate as a separate and distinct entity under the applicable rule.
    • LicensingFailed to obtain a facility license
    13 Jun 2022Complaint
    Identified deficiencies across several regulatory areas, indicating potential for moderate harm. Findings covered licensing standards, resident rights, service planning, staffing, and building conditions.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyLicensing Standard
    • DeficiencyReasonable Precautions
    • DeficiencyResident Rights and Protection - General
    • DeficiencyService Plan: General
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    12 Jun 2022Abuse: Neglect
    Found neglect of care resulting in pressure ulcers and missed meals. A $500 fine was assessed.
    • AbuseFailed to provide service
    08 Jun 2022Abuse: Neglect
    Found neglect and abuse due to a failed safe medication administration system that left a resident without needed medications for about two days.
    • AbuseFailed to have medication available
    07 Jun 2022Abuse: Neglect
    Found neglect and abuse due to failure to assist with toileting, causing the resident to be soiled and uncomfortable. A fine was assessed.
    • AbuseFailed to assist with toileting
    06 Jun 2022Abuse: Neglect
    Investigated a medication-availability issue. Found prescribed medications were not stocked, causing residents not to receive them as ordered and to experience pain.
    • AbuseFailed to have medication available
    31 May 2022Abuse: Neglect
    Found that call lights were not answered promptly, leading to an incontinence episode and loss of dignity for a resident.
    • AbuseFailed to answer call light in a timely manner
    28 May 2022Inspection
    Investigated a staffing complaint and found insufficient direct care staff to meet residents' scheduled and unscheduled needs, especially after hours, weekends, and holidays.
    • LicensingFailed to assure a qualified caregiver was present
    28 May 2022Inspection
    Investigated a complaint and found a cleanliness deficiency due to garbage and food on the floor.
    • LicensingFailed to provide appropriate housekeeping services
    28 May 2022Inspection
    Verified the allegation that a resident's service plan did not include how often toileting assistance is provided and who shall provide the services.
    • LicensingFailed to properly plan care
    28 May 2022Inspection
    Found a deficiency in treating residents with dignity and respect after a resident was found with spilled food and debris on clothes and shoes.
    • LicensingFailed to assure resident rights
    21 May 2022Abuse: Neglect
    Identified neglect and abuse due to failure to provide adequate services in medications, timely call pendant response, activities of daily living, and odor control, with a $500 fine assessed.
    • AbuseFailed to provide service
    17 May 2022Inspection
    Investigated a complaint and found that a caregiver did not dress the resident properly, resulting in wearing the wrong shoe and causing discomfort.
    • LicensingFailed to assist with dressing or grooming
    15 May 2022Inspection
    Found insufficient staffing to meet residents' scheduled and unscheduled needs.
    • LicensingFailed to meet the scheduled and unscheduled needs of residents
    15 May 2022Inspection
    Found failure to adopt and fully implement an acuity-based staffing tool (ABST).
    • LicensingFailed to use an ABST
    07 May 2022Abuse: Neglect
    Identified a failure to provide a safe medication administration system, with medications given daily instead of the prescribed M-W-F schedule, resulting in neglect and abuse findings and a $500 fine assessed.
    • AbuseFailed to provide a safe medication administration system
    05 May 2022Abuse: Neglect
    Investigated an allegation of neglect related to monitoring a resident's change of condition; found oversight was lacking and medical attention was delayed, causing discomfort.
    • AbuseFailed to provide oversight and monitoring of change of condition
    04 May 2022Abuse: Neglect
    Investigated a medication safety failure where a staff member discontinued a medication without a doctor's order, leading to missed medications and safety concerns.
    • AbuseFailed to provide a safe medication administration system
    03 May 2022Abuse: Neglect
    Found that hygiene assistance was not provided, leaving the resident without a shower and experiencing discomfort.
    • AbuseFailed to provide or assist with hygiene
    02 May 2022Inspection
    Found that a training program to determine direct care staff competency was missing.
    • LicensingFailed to provide safe environment
    25 Apr 2022Abuse: Neglect
    Investigated a neglect allegation and found failures to properly plan and implement incontinence care, resulting in increased incontinence and discomfort for the resident. A $500 fine was assessed.
    • AbuseFailed to properly plan care
    18 Apr 2022Abuse: Neglect
    Investigated and found neglect and abuse due to delayed response to a call light, resulting in discomfort; a $1500 fine assessed.
    • AbuseFailed to answer call light in a timely manner
    15 Apr 2022Abuse: Neglect
    Found violations for unsafe medication administration. A $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    12 Apr 2022Abuse: Neglect
    Investigated and found a failure to provide a safe medication administration system, resulting in missed medications and potential harm; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    10 Apr 2022Abuse: Neglect
    Found that a staff member assaulted a resident and care planning was inadequate, constituting abuse and neglect.
    • AbuseFailed to properly plan care
    09 Apr 2022Abuse: Neglect
    Found a failure to provide a safe medication administration system, resulting in missed medications and a period without the prescribed meds onsite. A $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    06 Apr 2022Abuse: Neglect
    Found that staff did not follow the care plan by not providing required compression socks, leading to leg discoloration and swelling; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    24 Mar 2022Abuse: Neglect
    Identified neglect and abuse due to improper transfer planning and inadequate staff training with a Hoyer lift, resulting in bruising; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    24 Mar 2022Abuse: Neglect
    Found failure to reassess and update a resident's care plan for toileting needs, indicating neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    22 Mar 2022Abuse: Neglect
    Investigated a complaint and found neglect and abuse due to failing to monitor a resident's changing condition, resulting in dehydration, pressure injuries, and hospitalization; a fine was assessed.
    • AbuseFailed to intervene when resident's condition changed
    11 Mar 2022Abuse: Neglect
    Found that a safe medication administration system was not provided and medications were found in a resident's room, indicating abuse and neglect. A $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    04 Mar 2022Abuse: Neglect
    Found neglect and abuse for failing to follow the care plan by not providing compression socks as ordered, resulting in swelling; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    18 Feb 2022Abuse: Neglect
    Investigated the complaint and found failures to provide a safe medication administration system and to verify doctor-ordered discontinuations, resulting in neglect and abuse findings.
    • AbuseFailed to provide a safe medication administration system
    14 Feb 2022Abuse: Neglect
    Found failures in the medication administration system leading to incorrect dosing and missed doses, causing pain and discomfort and constituting abuse and neglect; assessed a fine of $1,125.
    • AbuseFailed to provide a safe medication administration system
    30 Jan 2022Abuse: Neglect
    Found that call lights were not answered promptly, indicating neglect and abuse, and a $500 fine was assessed.
    • AbuseFailed to answer call light in a timely manner
    07 Jan 2022Abuse: Neglect
    Investigated and found that staff did not respond promptly to a resident's call light, resulting in neglect and abuse; a $1,500 fine was assessed.
    • AbuseFailed to answer call light in a timely manner
    03 Jan 2022Abuse: Neglect
    Found violations of the care plan related to assistive-device use and a resident-to-resident conflict causing head injury. A $500 fine was assessed.
    • AbuseFailed to follow care plan
    22 Dec 2021Abuse: Neglect
    Found neglect and abuse for failing to follow the care plan, resulting in a $500 fine.
    • AbuseFailed to follow care plan
    22 Dec 2021Abuse: Neglect
    Investigated and found that the care plan for compression socks was not followed, leaving the individual with swollen feet and without the prescribed socks or wraps, and with reports that staff did not assist.
    • AbuseFailed to follow care plan
    22 Dec 2021Abuse: Neglect
    Found that the care plan was not followed for daily compression sock assistance, leading to swelling and discoloration; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    10 Dec 2021Abuse: Neglect
    Investigated a complaint about delayed call-light responses and found repeated failures to respond promptly, resulting in neglect and abuse with a $1,500 fine assessed.
    • AbuseFailed to answer call light in a timely manner
    09 Dec 2021Abuse: Neglect
    Found a failure to provide a safe environment that resulted in harm to a resident. The finding cited violations of safety and resident rights.
    • AbuseFailed to provide safe environment
    30 Nov 2021Abuse: Neglect
    Investigated and found a failure to provide a safe medication administration system, resulting in missed medications and patient discomfort; a $1,500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    20 Nov 2021Abuse: Neglect
    Investigated a resident-to-resident altercation resulting in a minor injury and found a failure to provide a safe environment.
    • AbuseFailed to provide safe environment
    12 Nov 2021Abuse: Neglect
    Found violations for failing to plan care around frequent incontinence refusals, leading to a pressure injury and unsanitary conditions; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    05 Nov 2021Abuse: Neglect
    Found violations related to unsafe medication administration and neglect; assessed a $500 fine.
    • AbuseFailed to provide a safe medication administration system
    04 Nov 2021Abuse: Neglect
    Found a safety deficiency involving neglect and abuse toward a resident who relied on care.
    • AbuseFailed to provide safe environment
    03 Nov 2021Abuse: Neglect
    Found a failure to provide a safe medication administration system, risking harm from narcotic medications; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    20 Oct 2021License Condition
    Investigated the allegation and found deficiencies related to failing to provide needed/necessary services due to insufficient administrative oversight.
    • Regulatory ActionFailed to provide service
    20 Oct 2021License Condition
    Found inadequate administrative oversight resulting in gaps in quality care and failure to provide needed services.
    • Regulatory ActionFailed to provide service
    15 Oct 2021Abuse: Neglect
    Found a failure to provide a safe environment that led to injury and constituted abuse and neglect.
    • AbuseFailed to provide safe environment
    06 Oct 2021Abuse: Neglect
    Found failure to administer medications and to provide needed services, constituting neglect and abuse. The actions resulted in falls and lack of required incident reports.
    • AbuseFailed to provide service
    04 Oct 2021Validation
    Investigated multiple deficiencies across medication management, care planning, infection control, abuse reporting, staffing, and safety, indicating ongoing safety and quality concerns.
    • DeficiencyComment
    • DeficiencyFacility Administration: Quality Improvement
    • DeficiencyReasonable Precautions
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Medications and Treatments
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication and Treatment Review
    • DeficiencySystems: Medication Administration
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyCall Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    • DeficiencyAdministration Responsibilities
    • DeficiencyAdministration Compliance
    • DeficiencyStaff Training Requirements
    • DeficiencyCompliance With Rules Health Care
    17 Sept 2021Abuse: Neglect
    Found neglect and abuse in the care setting, including failure to provide two weekly showers and slow responses to call lights, resulting in a $500 fine.
    • AbuseFailed to provide service
    13 Sept 2021Validation
    Identified numerous deficiencies across administration, resident care, health services, infection control, and staff training; improvements were implemented and substantial compliance was achieved on follow-up.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyFacility Administration: Policy & Procedure
    • DeficiencyReasonable Precautions
    • DeficiencyResident Rights and Protection - General
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyResident Services: Adls
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyAnnual and Biennial Inservice For All Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyGeneral Building Exterior
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    • DeficiencyCommon Use Areas: Social
    11 Sept 2021Abuse: Neglect
    Found that a staff member failed to follow a resident's care plan, resulting in abuse and neglect, and a $500 fine was assessed.
    • AbuseFailed to follow care plan
    31 Aug 2021Abuse: Neglect
    Found violations related to care planning that failed to address fall risk, resulting in multiple falls; a fine was assessed.
    • AbuseFailed to properly plan care
    31 Aug 2021Abuse: Neglect
    Investigated a medication administration incident and found a failure to provide a safe medication administration system, resulting in delayed treatment for a resident and potential harm. A $2,000 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    06 Aug 2021Abuse: Neglect
    Found improper care planning that led to neglect and abuse, with a $500 fine assessed.
    • AbuseFailed to properly plan care
    29 Jul 2021Abuse: Neglect
    Found that the care plan was not followed and the resident did not wear prescribed stockings, resulting in neglect and abuse.
    • AbuseFailed to follow care plan
    25 Jul 2021Abuse: Neglect
    Investigated a complaint and found a failure to answer a resident's call light promptly, resulting in minor harm and abuse; a $500 fine was assessed.
    • AbuseFailed to answer call light in a timely manner
    22 Jul 2021Abuse: Neglect
    Investigated a complaint about delayed responses to a resident’s call light and found repeated long delays plus an incident causing embarrassment, with a fine assessed.
    • AbuseFailed to answer call light in a timely manner
    08 Jul 2021Abuse: Neglect
    Found that a resident sustained serious injuries after an attempted entry into their room and that the care setting failed to provide a safe environment, constituting abuse and neglect; a fine was assessed.
    • AbuseFailed to provide safe environment
    08 Jul 2021Abuse: Neglect
    Investigated and found neglect due to failure to provide a safe environment and improper care planning, leading to a resident sustaining head injuries requiring hospital care.
    • AbuseFailed to provide safe environment
    23 Jun 2021Inspection
    Found lack of appropriate staffing. Verified the staffing deficiency.
    • LicensingFailed to provide appropriate staffing
    23 Jun 2021Inspection
    Investigated the allegation of failing to assure resident rights and verified it.
    • LicensingFailed to assure resident rights
    21 Jun 2021Inspection
    Investigated the allegation that ordered medication was not administered and identified a deficiency.
    • LicensingFailed to administer ordered medication
    14 Jun 2021Abuse: Neglect
    Investigated and found a failure to provide a safe medication administration system, leading to six months of incorrect psychotropic dosing and increased behaviors, constituting neglect and abuse. A $500 fine was assessed.
    • AbuseFailed to administer medication as ordered
    13 Jun 2021Abuse: Neglect
    Found that a prescribed muscle relaxant was not administered as ordered, causing pain.
    • AbuseFailed to administer ordered medication
    03 Jun 2021Abuse: Neglect
    Found a violation for failing to investigate an injury of unknown origin to rule out abuse, resulting in a $500 fine.
    • AbuseFailed to investigate injury of unknown origin to rule out abuse
    01 Jun 2021Inspection
    Found a deficiency in housekeeping services.
    • LicensingFailed to provide appropriate housekeeping services
    01 Jun 2021Abuse: Neglect
    Found neglect of care and abuse due to failure to provide essential services to a resident, including grooming, toileting assistance, sanitation, and room cleanliness.
    • AbuseFailed to provide service
    27 May 2021Abuse: Neglect
    Investigated a complaint about delayed response to a resident's call light and found multiple instances of delayed responses in May 2021, indicating neglect and abuse with a fine assessed.
    • AbuseFailed to answer call light in a timely manner
    27 May 2021Inspection
    Found a deficiency in housekeeping services.
    • LicensingFailed to provide appropriate housekeeping services
    26 Apr 2021Abuse: Neglect
    Found that a safe medication administration system was not provided, leading to multiple medication errors and related documentation issues; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    09 Apr 2021Inspection
    Investigated and verified failure to administer ordered medication.
    • LicensingFailed to administer ordered medication
    09 Apr 2021Inspection
    Found that a safe physical environment was not maintained.
    • LicensingFailed to maintain a safe physical environment
    09 Apr 2021Inspection
    Investigated a staffing allegation and determined staffing was insufficient.
    • LicensingFailed to provide appropriate staffing
    04 Mar 2021Inspection
    Found a violation for failing to provide appropriate housekeeping services.
    • LicensingFailed to provide appropriate housekeeping services
    02 Mar 2021Inspection
    Found a failure to provide a safe medication administration system, resulting in a second dosage being given without MAR entry and the resident reporting dizziness.
    • LicensingFailed to provide a safe medication administration system
    25 Feb 2021Inspection
    Investigated a complaint alleging failure to maintain a safe physical environment; found the allegation to be supported.
    • LicensingFailed to maintain a safe physical environment
    19 Feb 2021Abuse: Neglect
    Investigated an allegation that a resident's care plan was not followed, resulting in abuse and neglect; a fine was assessed.
    • AbuseFailed to follow care plan
    09 Feb 2021Abuse: Neglect
    Identified a violation for failing to provide a safe environment after a resident-to-resident hair-pulling incident, resulting in a $375 fine.
    • AbuseFailed to provide safe environment
    03 Feb 2021Abuse: Neglect
    Investigated found neglect for failing to follow the care plan, leaving a resident without required one-on-one supervision during a resident-to-resident altercation.
    • AbuseFailed to follow care plan
    03 Feb 2021Abuse: Neglect
    Found that one-on-one supervision required by the care plan was not provided, exposing a resident to potential harm and constituting neglect and abuse.
    • AbuseFailed to follow care plan
    05 Jan 2021Inspection
    Found violations of care plan adherence that led to a fall due to improper footwear.
    • LicensingFailed to follow care plan
    28 Dec 2020Abuse: Neglect
    Investigated a complaint about medication administration safety and found a failure to provide a safe medication administration system, resulting in missed and late medications and a $500 fine.
    • AbuseFailed to provide a safe medication administration system
    13 Dec 2020Abuse: Neglect
    Found violations for failure to properly plan care and for resident-to-resident abuse, with a $375 fine assessed.
    • AbuseFailed to properly plan care
    25 Nov 2020Abuse: Neglect
    Investigated a failure to provide a safe medication administration system, resulting in neglect and abuse findings.
    • AbuseFailed to provide a safe medication administration system
    25 Nov 2020Abuse: Neglect
    Investigated a complaint alleging neglect and abuse related to hydration and peri-care; found the resident did not receive proper hydration, leading to dehydration and acute renal insufficiency. A $250 fine was assessed.
    • AbuseFailed to assure proper hydration
    19 Nov 2020Abuse: Neglect
    Investigated the allegation of neglect found that a resident's meals and hydration were not adequately tracked, contributing to dehydration and failure to follow the care plan.
    • AbuseFailed to follow care plan
    19 Nov 2020Abuse: Neglect
    Investigated and found neglect and abuse resulting in injuries to a resident. A $1,500 fine was assessed.
    • AbuseFailed to provide service
    18 Nov 2020License Condition
    Determined that infection control practices were inadequate to prevent the spread of COVID-19.
    • Regulatory ActionFailed to provide infection control
    18 Nov 2020License Condition
    Investigated the allegation of infection control failures and found deficiencies in practices to prevent the spread of COVID-19.
    • Regulatory ActionFailed to provide infection control
    12 Nov 2020Abuse: Neglect
    Determined neglect due to inadequate staffing that failed to provide dressing/undressing assistance, resulting in an unsafe environment; a $500 fine was assessed.
    • AbuseFailed to provide safe environment
    01 Sept 2020Abuse: Neglect
    Investigated and determined that medications and/or supplements were not provided as ordered, constituting neglect and abuse; a $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    26 Aug 2020Abuse: Neglect
    Investigated found violations for failing to follow a resident's care plan and provide adequate supervision, resulting in neglect and abuse.
    • AbuseFailed to properly plan care
    01 Aug 2020Abuse: Neglect
    Determined a failure to provide a safe medication administration system, resulting in neglect and abuse, and assessed a $500 fine.
    • AbuseFailed to provide a safe medication administration system
    11 Jul 2020Abuse: Neglect
    Investigated a complaint alleging medication safety failures. Found a failure to provide a safe medication administration system that led to multiple missed doses.
    • AbuseFailed to provide a safe medication administration system
    26 May 2020Abuse: Neglect
    Found that the facility failed to develop or maintain a comprehensive falls risk care plan, contributing to multiple falls.
    • AbuseFailed to properly plan care
    24 May 2020Abuse: Neglect
    Determined that a safe environment was not provided, resulting in a resident-to-resident altercation and constituting neglect and abuse.
    • AbuseFailed to provide safe environment
    08 Apr 2020Inspection
    Found that a risk agreement was not used when a resident's actions posed a potential risk to health or well-being.
    • LicensingFailed to assure resident was safe
    25 Feb 2020Inspection
    Found neglect of care due to administering the wrong medication, constituting abuse, and a failure to supervise staff in violation of rules.
    • LicensingFailed to administer medication as ordered
    20 Feb 2020Abuse: Neglect
    Investigated and found a violation related to safe medication administration, resulting in a $500 fine.
    • AbuseFailed to provide a safe medication administration system
    30 Jan 2020Abuse: Neglect
    Investigated found that a resident's weight loss was not monitored and dietary guidelines were not followed, constituting neglect and abuse, with a fine assessed.
    • AbuseFailed to provide oversight and monitoring of change of condition
    26 Jan 2020Abuse: Neglect
    Investigated a neglect and abuse allegation and found a failure to follow a care plan led to a fall with injury.
    • AbuseFailed to follow care plan
    25 Jan 2020Abuse: Neglect
    Identified failure to provide a safe environment, resulting in abuse/neglect findings and a $250 fine.
    • AbuseFailed to provide safe environment
    14 Jan 2020Abuse: Neglect
    Found neglect of care and abuse for failing to follow the wound-care plan, resulting in worsening wounds. A $1500 fine was assessed.
    • AbuseFailed to follow care plan
    06 Jan 2020Abuse: Neglect
    Found that the facility failed to properly plan care for a resident's oral hygiene, resulting in pain and not eating or drinking; a $1,500 fine was assessed.
    • AbuseFailed to properly plan care
    07 Dec 2019Abuse: Neglect
    Investigated found failures to administer doctor-ordered medications and modify care plan interventions, resulting in an unsafe environment and resident-to-resident altercations; a $500 fine was assessed.
    • AbuseFailed to provide safe environment
    24 Nov 2019Abuse: Neglect
    Found neglect and abuse due to failure to plan for aggressive behavior and protect others from aggression.
    • AbuseFailed to properly plan care
    18 Nov 2019Inspection
    Confirmed the allegation that three daily nutritious meals were not provided and not prepared in accordance with Food Sanitation Rules.
    • LicensingFailed to assure food safety
    13 Nov 2019Abuse: Neglect
    Investigated and concluded neglect occurred by failing to shower the individual, resulting in loss of personal dignity; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    13 Nov 2019Inspection
    Found a violation of reporting requirements for failing to report suspected abuse. A $1000 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    04 Nov 2019Abuse: Neglect
    Investigated a neglect allegation and found failure to provide basic care, resulting in a $500 fine.
    • AbuseFailed to properly plan care
    04 Nov 2019Inspection
    Found failure to report suspected abuse; a $1,000 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    28 Oct 2019Abuse: Neglect
    Investigated an allegation of neglect and found failure to follow service plans, which resulted in physical harm.
    • AbuseFailed to properly plan care
    13 Oct 2019Abuse: Neglect
    Investigated and concluded that staff failed to provide a safe environment during transfers, constituting abuse and neglect.
    • AbuseFailed to provide safe environment
    02 Oct 2019Abuse: Neglect
    Determined that failing to follow the care plan during ambulation caused a fall and hip fracture, constituting abuse and neglect. A fine was assessed.
    • AbuseFailed to follow care plan
    20 Sept 2019Abuse: Neglect
    Investigated and found neglect due to failure to supervise, resulting in physical harm.
    • AbuseFailed to follow care plan
    06 Sept 2019Abuse: Neglect
    Investigated a neglect allegation and found that basic care was not provided, resulting in unreasonable discomfort. A $500 fine was assessed.
    • AbuseFailed to properly plan care
    06 Sept 2019Inspection
    Found failure to report suspected abuse. A fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    04 Aug 2019Abuse: Neglect
    Investigated a neglect allegation and found failure to provide basic care and a safe medication administration system, resulting in unreasonable discomfort and a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    04 Aug 2019Inspection
    Determined that suspected abuse was not reported. A $1,000.00 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    19 Jul 2019Inspection
    Found failure to report suspected abuse and assessed a $750 fine.
    • LicensingFailed to report potential or suspected abuse
    19 Jul 2019Abuse: Neglect
    Found neglect that resulted in significant physical harm to a resident.
    • AbuseFailed to assure resident was safe
    10 Jun 2019Abuse: Physical Abuse
    Investigated a complaint and found neglect for failing to protect a resident from physical abuse.
    • AbuseFailed to protect resident from rough treatment
    04 Jun 2019Abuse: Neglect
    Found neglect and abuse due to failure to properly plan fall-risk care, leading to multiple falls and injuries. A $1,500 fine was assessed.
    • AbuseFailed to properly plan care
    08 Feb 2019Abuse: Neglect
    Found neglect and abuse due to failure to plan care for fall risk during sedation; a fine was assessed.
    • AbuseFailed to properly plan care
    08 Feb 2019Abuse: Neglect
    Investigated a neglect allegation and found that basic care was not provided to maintain health and safety, resulting in a $375 fine.
    • AbuseFailed to follow care plan
    11 Jan 2019Abuse: Verbal/Mental abuse
    Determined neglect of a resident, creating a serious risk of harm.
    • AbuseFailed to protect resident from mental or emotional abuse
    15 Nov 2018Abuse: Physical Abuse
    Investigated an allegation of physical abuse and found neglect of a resident's basic care and safety.
    • AbuseFailed to protect resident from rough treatment
    25 Oct 2018Abuse: Neglect
    Found a failure to provide a safe environment after investigating an abuse/neglect allegation.
    • AbuseFailed to provide safe environment
    05 Oct 2018Inspection
    Determined that the allegation of failing to administer a prescribed medication was sustained, resulting in the resident's unreasonable discomfort.
    • LicensingFailed to provide service
    02 Sept 2018Abuse: Neglect
    Found neglect led to significant weight loss and multiple falls due to failure to assess and intervene appropriately. A $500 fine was assessed.
    • AbuseFailed to adequately care plan related to falls
    30 Aug 2018Inspection
    Found failure to report suspected abuse and assessed a $750 fine.
    • LicensingFailed to report potential or suspected abuse
    06 Jul 2018Abuse: Financial abuse
    Investigated and found that a resident was financially exploited by taking the resident's medication.
    • AbuseFailed to protect resident from financial exploitation
    24 Jun 2018Abuse: Restraints
    Investigated a complaint about restraint use and found that a staff member used physical force to keep a resident standing when the resident wanted to sit.
    • AbuseFailed to protect resident from rough treatment
    14 May 2018Inspection
    Found a failure to provide a safe and secure medication administration system after investigating an allegation of failing to administer ordered medication.
    • LicensingFailed to administer ordered medication
    28 Mar 2018Abuse: Neglect
    Investigated the allegation of failing to follow the care plan and found a failure to provide a safe and secure environment. A $375 fine was assessed.
    • AbuseFailed to follow care plan
    12 Jan 2018Inspection
    Found a safety deficiency due to failure to provide a safe and secure environment for residents. This indicates safety requirements were not met.
    • LicensingFailed to provide safe environment
    11 Jul 2017Inspection
    Found a deficiency related to measures to prevent the entry of insects.
    • LicensingFailed to control pests
    05 Oct 2016Abuse: Neglect
    Investigated an allegation of neglect and found care plans were not followed.
    • AbuseFailed to follow care plan
    21 Jun 2016Inspection
    Investigated a complaint and found the provider failed to provide services, resulting in two meals being missed.
    • LicensingFailed to provide service
    29 Jan 2015Abuse: Restraints
    Found a failure to protect the resident from rough treatment.
    • AbuseFailed to protect resident from rough treatment
    29 Jan 2015Abuse: Neglect
    Investigated the neglect allegation related to falls and identified failures to assess and intervene.
    • AbuseFailed to adequately care plan related to falls
    20 Nov 2014Abuse: Neglect
    Found neglect resulting in harm and assessed a $300 fine.
    • AbuseFailed to intervene when resident's condition changed
    22 Apr 2014Abuse: Neglect
    Investigated the allegation of unsafe medication administration and found that an appropriate medication administration system was not maintained.
    • AbuseFailed to provide a safe medication administration system
    08 Apr 2014Inspection
    Investigated allegation of failing to communicate necessary information. Found a failure to assess and intervene.
    • LicensingFailed to communicate necessary information
    01 Apr 2014Abuse: Neglect
    Found substantiated neglect related to falls care planning and unsafe environment, resulting in harm to a resident.
    • AbuseFailed to adequately care plan related to falls
    19 Mar 2014Abuse: Neglect
    Investigated the allegation and found that appropriate care was not provided.
    • AbuseFailed to provide service
    15 Feb 2014Abuse: Neglect
    Found that care was not followed per the care plan, risking harm to a resident.
    • AbuseFailed to follow care plan
    31 Jan 2014Inspection
    Investigated allegations found failures to adequately care plan related to falls and to maintain a safe environment, resulting in injury.
    • LicensingFailed to adequately care plan related to falls
    08 Jan 2014Abuse: Physical Abuse
    Found a failure to provide a safe and secure environment that caused physical harm to a resident.
    • AbuseFailed to protect resident from rough treatment
    17 Nov 2013Inspection
    Found a failure to follow the care plan that could cause minor harm or potential for moderate harm.
    • LicensingFailed to follow care plan
    28 Aug 2013Abuse: Neglect
    Found deficiencies in fall-related care planning and overall care and services.
    • AbuseFailed to adequately care plan related to falls
    28 Aug 2013Abuse: Neglect
    Determined that there was a failure to properly plan care, resulting in moderate harm or potential for serious harm. A civil penalty of $300 was assessed.
    • AbuseFailed to properly plan care
    12 Aug 2013Abuse: Neglect
    Found a failure to address resident behavior and to provide a safe environment.
    • AbuseFailed to address resident's behavior
    18 Jun 2013Abuse: Financial abuse
    Found substantiated allegations of financial abuse and a failure to provide a secure environment.
    • AbuseFailed to provide a safe medication administration system
    10 Feb 2013Inspection
    Found a failure to provide a safe and secure environment related to falls.
    • LicensingFailed to adequately care plan related to falls
    25 Nov 2012Abuse: Neglect
    Investigated an allegation of neglect and concluded oversight of changes in condition was inadequate, resulting in an unsafe environment.
    • AbuseFailed to provide oversight and monitoring of change of condition
    10 Oct 2012Abuse: Neglect
    Investigated an allegation of inadequate falls care planning and an unsafe environment that led to harm.
    • AbuseFailed to adequately care plan related to falls
    12 Sept 2012Abuse: Neglect
    Investigated identified a failure to provide a safe environment that caused harm to a resident.
    • AbuseFailed to provide safe environment
    14 Aug 2012Abuse: Neglect
    Determined that a fall-related neglect allegation was substantiated and that care planning and the environment did not ensure safety.
    • AbuseFailed to adequately care plan related to falls
    10 Jul 2012Inspection
    Investigated and found that a qualified caregiver was not present, resulting in potential harm.
    • LicensingFailed to assure that a qualified caregiver was present
    27 Apr 2012Inspection
    Found failure to maintain an adequate medication administration system. This was categorized as a licensing violation with minor harm potential.
    • LicensingFailed to provide a safe medication administration system
    06 Apr 2012Abuse: Neglect
    Found that staff failed to intervene when a resident's condition changed, resulting in harm and an unsafe environment.
    • AbuseFailed to intervene when resident's condition changed
    12 Mar 2012Abuse: Neglect
    Found unsafe conditions that resulted in harm due to inadequate care planning and safety measures.
    • AbuseFailed to adequately care plan related to falls
    22 Jan 2012Abuse: Neglect
    Found that the care plan was not followed and residents did not receive adequate care, creating potential harm. A $300 fine was assessed.
    • AbuseFailed to follow care plan
    22 Jan 2012Inspection
    Found a deficiency in medication administration that could harm a resident.
    • LicensingFailed to provide a safe medication administration system
    29 Jul 2011Abuse: Neglect
    Investigated an abuse/neglect allegation and identified deficiencies in screening or assessment, with residents experiencing multiple falls and severe weight loss.
    • AbuseFailed to perform adequate screening or assessment
    27 Jul 2011Abuse: Neglect
    Concluded abuse/neglect occurred and assessed a $600 fine.
    • AbuseFailed to perform adequate screening or assessment
    01 Jul 2011Inspection
    Investigated a records-keeping issue and found that medication records were not kept current or accurate.
    • LicensingFailed to keep medication record current or accurate
    10 Jun 2011Abuse: Neglect
    Investigated and found failures to provide a safe and secure environment for residents.
    • AbuseFailed to address resident's behavior
    26 Apr 2011Inspection
    Found that medication was not administered as ordered, constituting a licensing violation.
    • LicensingFailed to administer medication as ordered
    28 Sept 2010Inspection
    Investigated the nursing delegation allegation and found deficiencies in medication administration to RV1–RV4.
    • LicensingFailed to comply with nursing delegation requirement
    03 Apr 2010Abuse: Neglect
    Found substantiated deficiencies related to physician services and providing adequate care.
    • AbuseFailed to assure physician services

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    Mirador Living is not affiliated with the owner or operator(s) of Wildflower Lodge Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Wildflower Lodge Senior Living directly. There is no cost for this service. We are compensated by the community you select.

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