Avamere at Hermiston

    980 W Highland Ave, Hermiston, OR 97838
    • Assisted Living
    • Memory Care

    Moved parent in very satisfied

    I toured and moved my parent in and couldn't be happier - beautiful facility with a sunny courtyard and lots of room to walk. The staff and administration are professional, compassionate, and very helpful (the director's 22 years of experience is evident), so the transition was smooth. There are good activities and outings, roomy studios with a fridge/microwave, and my parent feels safe, well cared for, and at home. I'd recommend it.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.33·(24)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      3.7
    • Value

      3.0

    Pros

    • Well-maintained, attractive facility
    • Friendly, compassionate caregiving staff
    • Professional and experienced leadership
    • Clean and orderly common areas
    • Safe, home-like environment
    • Independence-supporting residential model
    • On-site activities and programs
    • Assistance with move-in and transitions
    • Walkable courtyard and outdoor spaces
    • Spacious studios with fridge and microwave
    • Transportation for outings and drives
    • Welcoming visitor policies

    Cons

    • Inconsistent meal quality and limited menu variety
    • Slow and unreliable meal-service timing
    • High pricing with limited transparency on discounts
    • Frequent kitchen staffing turnover
    • Staffing variability and periodic understaffing
    • Inconsistent caregiver performance and responsiveness
    • Limited higher‑cognitive and off‑site activity options
    • Weak communication from administrative and office staff
    • Inconsistent maintenance and damage-resolution processes

    Summary of reviews

    Overall impression: The facility is frequently described as attractive, clean, and residential in feel, with ample indoor and outdoor walking areas, spacious studio units that include basic kitchen amenities, and an environment that many residents and family members find welcoming. Leadership presence and an experienced director are noted as positive contributors to transitions and move‑ins. Transportation for scheduled outings and an active calendar of on-site programming are additional strengths cited by residents and visitors.

    Care and staff: Caregiving staff are commonly characterized as friendly, compassionate, and professional; many families said residents feel safe and well cared for. At the same time, there are recurring observations of variability in caregiver performance and periodic understaffing. Those operational issues are linked to slower response times for assistance and occasional lapses in consistency of care. Administrative responsiveness is uneven: while administrators and some managers are praised for being helpful, front-office communication and follow-through on administrative requests can be inconsistent.

    Dining and kitchen operations: Dining is a notable area of mixed feedback. Several reviewers praised good meals, while others described inconsistent meal quality, limited vegetable variety, and difficulty with particular entrees. Frequent turnover in kitchen staff appears to be a factor cited alongside slow meal-service timing; a number of accounts describe long waits between order-taking and served meals. These patterns suggest the need to confirm current kitchen staffing and sample meal service during a visit.

    Activities and social programming: The facility offers a range of activities and social opportunities, and many residents appreciate the programming and community feel. However, there are limits for residents seeking more challenging cognitive engagement, and off-site outings are described as uneven—partly constrained during periods of lockdown. Prospective residents who require more advanced cognitive stimulation or regular community excursions should inquire specifically about current program content and outing frequency.

    Management, cost, and logistics: Pricing is viewed as relatively high by some families, and there are concerns about transparency around rent increases and discount eligibility. While leadership and some staff members are responsive and facilitate moves and financial/medical coordination, gaps in communication from office staff and unclear written policies have been mentioned. Prospective residents should seek written clarification on fees, discount eligibility, re-admission policies, and how maintenance or damage issues are handled.

    Conclusion: Avamere at Hermiston/Hermiston Terrace combines a well‑kept physical environment, an approachable culture, and attentive caregiving staff with operational weaknesses that center on dining consistency, staffing variability, and administrative communication. For families considering the community, an in‑person visit that includes meeting the administration, sampling meal service, reviewing staffing levels, and asking for written policy details will help assess whether the current operating conditions meet the prospective resident's care, social, and budgetary needs.

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    Location

    Map showing location of Avamere at Hermiston

    Avamere at Hermiston is located at 980 W Highland Ave, Hermiston, OR, 97838.

    About Avamere at Hermiston

    Avamere at Hermiston is a welcoming senior living community located amidst the scenic beauty of Morrow and Umatilla counties in Oregon. Designed to provide comfort, care, and support, this community caters to individuals seeking a blend of independence and assistance as they enjoy their retirement years. Avamere at Hermiston offers both assisted living and respite care, making it an ideal option for those who need a little extra help with daily tasks as well as individuals seeking short-term supportive stays. The community features 57 thoughtfully designed rooms, including a variety of floor plans such as the Studio, Large Studio, 1 Bedroom, and Large 1 Bedroom, ranging from 364 to 577 square feet to accommodate different needs and preferences.

    Residents at Avamere at Hermiston are supported by a dedicated 24-hour staff committed to ensuring each person’s comfort, safety, and wellbeing. The community places a strong emphasis on creating a vibrant and active environment, with an extensive calendar of activities that encourage social engagement and personal enrichment. Unique activities such as painting hours and relaxing country drives are among the experiences residents look forward to, helping to foster connections and bring joy to everyday life. A salon on-site provides the added luxury of personal grooming without the need to travel, while a variety of comfortable common areas offer spaces to gather with friends or enjoy peaceful downtime.

    Avamere at Hermiston’s commitment to service and quality has been recognized with accolades, having been named one of Oregon’s most admired companies. The community strives to continually enhance the lives of those it serves and celebrate the vibrancy and diversity of its residents. Observances such as Asian American and Pacific Islander Heritage Month and Native American Heritage Month are honored within the community, helping to recognize and appreciate the rich cultural heritage of the region and the residents themselves.

    Life at Avamere at Hermiston is about more than just care; it’s about creating a fulfilling lifestyle where individuals maintain their independence with the support they need. With a focus on comfort, active living, and personal choice, Avamere at Hermiston offers a place where seniors can create lasting memories, form meaningful friendships, and truly thrive during their retirement years.

    About Avamere

    Avamere at Hermiston is managed by Avamere.

    Founded in 1995 by Rick Miller in Oregon, Avamere is headquartered in Wilsonville and operates skilled nursing and rehabilitation facilities across the Pacific Northwest. Originally growing to 33 facilities, the company spun off its senior living division (Arete Living) in 2022, refocusing on skilled nursing care.

    People often ask...

    Avamere at Hermiston offers competitive pricing, with rates starting at a cost of $5,209 per month.

    Avamere at Hermiston offers assisted living and memory care.

    There are 20 photos of Avamere at Hermiston on Mirador.

    The full address for this community is 980 W Highland Ave, Hermiston, OR 97838.

    No, Avamere at Hermiston does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number70M040
    StatusActive
    Facility typeAssisted Living Facility
    Capacity63 residents
    EffectiveMay 16th, 1996
    View the official license record

    Inspection Reports

    31

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    30 Jul 2025Kitchen
    Identified sanitation deficiencies in the kitchen and storage areas, including spills and dirt, damaged surfaces, missing testing strips, and uncovered garbage cans.
    • DeficiencyResident Services Meals, Food Sanitation Rule
    04 Feb 2025Inspection
    Investigated a financial exploitation allegation where a resident's television was taken after it was offered, and gifts from residents were improper, with failure to protect the resident from financial abuse.
    • LicensingFailed to protect resident from financial exploitation
    22 Jul 2024Licensure
    Identified multiple deficiencies across medication management, controlled substances tracking, treatment orders, staffing, fire safety, and building maintenance, indicating noncompliance with regulatory requirements.
    • DeficiencyComment
    • DeficiencySystems: Tracking Control Substances
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Medication Administration
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyGeneral Building Exterior
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    24 May 2023Licensure
    Determined substantial compliance with meal service and sanitation requirements. No deficiencies were cited.
    • DeficiencyComment
    06 Jul 2022Licensure
    Determined substantial compliance with meal service and food sanitation rules. Found no deficiencies.
    • DeficiencyComment
    25 Mar 2022Inspection
    Investigated an allegation of unsafe medication administration and found that delegated medications were administered without proper RN delegation. This reflected a failure in providing a safe medication administration system.
    • LicensingFailed to provide a safe medication administration system
    21 Jun 2021Inspection
    Found that required care was not delivered, with evidence showing no entry by staff during the shift and the resident found soiled.
    • LicensingFailed to follow care plan
    20 Jun 2021Inspection
    Investigated allegation of failure to provide required care, with observations of inadequate toileting and neglect during a shift resulting in a soiled condition.
    • LicensingFailed to follow care plan
    20 Jun 2021Inspection
    Found that a resident's care plan was not followed because checks were not performed every 2-3 hours and entry occurred around 5am, indicating neglect and abuse.
    • LicensingFailed to follow care plan
    06 Feb 2020Abuse: Neglect
    Found violations for neglect and abuse due to failure to provide a safe environment after increased needs, with a fine assessed.
    • AbuseFailed to provide safe environment
    19 Nov 2019Abuse: Neglect
    Investigated found a resident with a history of self-harm not properly protected, with sharp objects and a knife found in the room and care planning inadequate, leading to neglect and abuse findings.
    • AbuseFailed to provide safe environment
    14 Dec 2017Abuse: Financial abuse
    Investigated the allegation of financial abuse and found misappropriation of funds.
    • AbuseFailed to provide safe environment
    13 Oct 2017Inspection
    Investigated an allegation of not administering medication as ordered and identified an inadequate medication system.
    • LicensingFailed to administer medication as ordered
    30 Jun 2017Inspection
    Investigated a complaint and identified a deficiency in providing a safe environment.
    • LicensingFailed to provide safe environment
    13 Oct 2016Inspection
    Investigated the allegation and determined that a safe environment was not provided.
    • LicensingFailed to provide safe environment
    15 Apr 2016Inspection
    Found failure to administer medication as ordered, risking harm to a resident.
    • LicensingFailed to administer medication as ordered
    25 Nov 2014Abuse: Neglect
    Found failure to provide medical treatment as ordered, resulting in moderate harm or potential for serious harm.
    • AbuseFailed to provide medical treatment as ordered
    07 Mar 2014Abuse: Financial abuse
    Investigated and found a substantiated deficiency involving protecting residents from medication diversion.
    • AbuseFailed to provide safe environment
    06 May 2013Abuse: Financial abuse
    Investigated and found a failure to protect RV from theft.
    • AbuseFailed to provide safe environment
    14 Apr 2013Abuse: Neglect
    Found that a resident was not protected from unwanted sexual contact, with a $2,500 fine assessed.
    • AbuseFailed to protect resident from inappropriate sexual contact
    17 Nov 2012Inspection
    Investigated an allegation of unsafe medication administration and failure to follow doctor's orders; found deficiencies in medication safety and in following orders.
    • LicensingFailed to provide a safe medication administration system
    14 Aug 2012Abuse: Financial abuse
    Found a deficiency involving misappropriation of a resident's resources after investigating a financial abuse allegation.
    • AbuseFailed to provide safe environment
    26 Apr 2012Abuse: Financial abuse
    Investigated a financial abuse allegation and found that a resident's possessions were not protected, and a $300 fine was assessed.
    • AbuseFailed to provide safe environment
    04 Apr 2012Abuse: Financial abuse
    Investigated a financial abuse allegation and concluded that it was supported. Found that residents' belongings were not protected from misappropriation.
    • AbuseFailed to provide safe environment
    19 Mar 2012Abuse: Financial abuse
    Determined that financial abuse occurred and funds were misappropriated, with substantiation.
    • AbuseFailed to provide safe environment
    14 Mar 2012Abuse: Financial abuse
    Investigated a financial abuse allegation and found a failure to protect residents' funds from misappropriation.
    • AbuseFailed to provide safe environment
    08 Mar 2012Abuse: Financial abuse
    Investigated and found a provider failed to protect a resident from misappropriation of funds; a $300 fine was assessed.
    • AbuseFailed to provide safe environment
    13 Feb 2012Abuse: Financial abuse
    Investigated a financial abuse allegation and found a failure to protect a resident from misappropriation of money.
    • AbuseFailed to provide safe environment
    26 Jan 2012Abuse: Financial abuse
    Investigated and concluded that financial abuse occurred and residents' money was not protected.
    • AbuseFailed to provide safe environment
    01 Dec 2011Abuse: Financial abuse
    Determined that a safe environment was not provided and that a resident's goods were misappropriated.
    • AbuseFailed to provide safe environment
    17 May 2010Inspection
    Investigated the allegation that resident behavior was not addressed and found a safe environment was not provided.
    • LicensingFailed to address resident's behavior

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    Mirador Living is not affiliated with the owner or operator(s) of Avamere at Hermiston. The information above has not been verified or approved by the owner or operator. For exact information, please contact Avamere at Hermiston directly. There is no cost for this service. We are compensated by the community you select.

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