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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.03·(29)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.1
Meals
4.0
Amenities
4.4
Value
4.0
Pros
Compassionate, attentive staff and family-like resident interactions
Individualized memory-care approach that considers residents’ interests and personal histories
Secure, purpose-designed layout with a central courtyard and bright, clean interiors
Private resident rooms with private bathrooms
On-site nursing and medical support
Structured activities, exercise, mobility programs, and live entertainment
Family-inclusive events and regular communication options
Community outings by bus
Generally positive feedback about dining
Infection-prevention measures and options for family contact
Cons
Inconsistent adherence to care plans and personal-care routines
Staffing and hands-on care capacity concerns
Uneven staff training, oversight, and professional conduct
Slow inquiry follow-up and inconsistent family communication
Occasional variation in meal appeal
Summary of reviews
Experiences with care at Marjorie House are mixed. Many families describe residents as happier, settled, and well cared for, and praise staff for treating them with warmth and dignity. Other accounts raise concerns about consistency, including one family’s report of substantial weight loss, personal-care delays, and care-plan tasks not being completed as agreed. A staff-oriented review also questioned training and oversight for medication staff. These concerns contrast with the positive experiences reported by families, making it important for prospective residents to ask how care plans are monitored and how concerns are escalated.
Staff and management receive strong praise from many families for being approachable, attentive, and supportive. Families value staff updates about changes in residents’ behavior or medications, as well as help with practical matters and opportunities to stay connected. However, other reviewers describe delayed responses to initial inquiries, communication difficulties, and concerns about staffing capacity and professional practices. These differing accounts suggest that communication and operational consistency are important topics to discuss during a tour.
The community is described as clean, bright, secure, and intentionally designed for memory care. Reviewers highlight private rooms, private bathrooms, a courtyard, activity areas, and a layout intended to support safety. One tour visitor noted shared shower facilities on the hallways. Opinions about outings differ: one review describes bus trips into the community, while another tour visitor understood that outings were not offered. The activity program is otherwise frequently praised, with games, crafts, music, exercise, special events, and activities intended to support social and physical engagement.
Dining feedback is generally favorable, though one family noted that meals were not always to their mother’s taste. Reviews also mention nursing and medical support, a community doctor, and infection-prevention efforts. Overall, Marjorie House appears to offer a thoughtfully arranged memory-care environment with a strong record of positive family experiences, alongside meaningful concerns about care-plan consistency, staffing and training, and responsiveness that prospective families may wish to explore directly.
Reviews written on Mirador
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Location
Marjorie House Memory Care Community is located at 2855 NE Cumulus Ave, McMinnville, OR, 97128.
About Marjorie House Memory Care Community
Marjorie House Memory Care Community offers long-term care for people who live with Alzheimer's or other forms of dementia, and you'll find 45 memory care beds in a fully secure and supervised place where safety comes first, with real-time locating and nurse call systems so staff can help quickly in emergencies, and staff are fully trained in dementia-specific care, understanding symptoms and knowing backgrounds, hobbies, and histories to make everyone feel at home. The community is built for comfort and safety, from wide sight lines and good lighting to easy-to-navigate halls, and you'll find features like safety railings, a sprinkler system, and handicap accessible spaces-including kitchens or kitchenettes in suites-plus washers and dryers to keep things clean and simple. Staff create care plans that match each resident's abilities, so you or your loved one can do what you can independently but always get help if needed, and there's extra support for non-ambulatory residents, those with diabetes, or needing assistance with medication, personal care, walking, wheelchairs, or incontinence. The person-centered approach is woven into every part of Marjorie House, and caregivers stay involved with families to help make choices together. A whole research-based approach shapes how things flow, even down to the artwork and color palette on the walls, all focused on reducing confusion and helping prevent wandering.
Life Enrichment programs fill the daily calendar with music, dancing, woodworking, gardening, arts and crafts, karaoke, social events, and even education and health talks, because staff believe residents can stay engaged and enjoy themselves by keeping up with routines that suit their interests and abilities, and nutritious meals are prepared by chefs and served in a group dining room. There's a nice home-like feeling and sense of belonging, with friendly staff and neighbors all around, guest parking if friends or family want to stop by, and easy access to wifi and cable TV for relaxing or catching up on the news. Marjorie House sits close to local physicians and hospitals, adding peace of mind if anyone ever needs more medical care. Transportation and parking on the property make getting to appointments or outings possible, and folks can enjoy games, exercise in the fitness area, or get a haircut at the on-site salon. Every detail, from the secure entryways to the way meals, activities, and health programs are offered, shows a real commitment to helping residents feel supported physically, mentally, and spiritually, and staff work hard so each individual's needs, preferences, and abilities always guide the care and activities chosen for them.
People often ask...
Marjorie House Memory Care Community offers competitive pricing, with rates starting at a cost of $4,703 per month.
Marjorie House Memory Care Community offers assisted living, memory care, and skilled nursing.
There are 4 photos of Marjorie House Memory Care Community on Mirador.
The full address for this community is 2855 NE Cumulus Ave, McMinnville, OR 97128.
No, Marjorie House Memory Care Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated an allegation of not updating the staffing plan based on ABST and found a deficiency for failing to implement and maintain an acuity-based staffing tool.
Licensing—Failed to update staffing plan based on ABST
06 Feb 2026Abuse: Neglect
06 Feb 2026Abuse: Neglect
Found that the facility failed to provide a safe environment, risking serious harm to a resident; a fine was assessed.
Abuse—Failed to provide safe environment
02 Feb 2026Abuse: Neglect
02 Feb 2026Abuse: Neglect
Investigated a complaint about safety; found that harm occurred due to lack of timely one-to-one supervision and a safe environment was not provided.
Abuse—Failed to provide safe environment
08 Jan 2026Licensure
08 Jan 2026Licensure
Investigators found deficiencies in abuse reporting/investigation and in acuity-based staffing tool updates and timing, with failures to promptly investigate incidents and to keep ABST data current and accurate.
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
11 Dec 2025License Condition
11 Dec 2025License Condition
Investigated and identified failure to perform adequate screening or assessment. The issue stemmed from an investigation opened in December 2025.
Regulatory Action—Failed to perform adequate screening or assessment
01 Dec 2025Inspection
01 Dec 2025Inspection
Found a violation for failing to intervene when a resident's condition changed, indicating noncompliance with Change of Condition and Monitoring requirements.
Licensing—Failed to intervene when resident's condition changed
29 Nov 2025Inspection
29 Nov 2025Inspection
Identified a deficiency in completing an RN assessment after a resident's condition changed. The RN assessment was not performed per policy when there was a significant change in condition.
Licensing—Failed to intervene when resident's condition changed
27 Nov 2025Inspection
27 Nov 2025Inspection
Investigated the allegation and identified a deficiency in developing, maintaining, and implementing an acuity-based staffing tool.
Licensing—Failed to use an ABST
09 Nov 2025Abuse: Neglect
09 Nov 2025Abuse: Neglect
Investigated a complaint and found neglect for failing to provide a safe environment. The finding notes a failure to implement safety interventions for staff when residents who had prior altercations were together.
Abuse—Failed to provide safe environment
04 Nov 2025Abuse: Neglect
04 Nov 2025Abuse: Neglect
Determined neglect and abuse from the failure to provide a safe environment and to implement interventions to prevent altercations between residents.
Abuse—Failed to provide safe environment
15 Jul 2024Inspection
15 Jul 2024Inspection
Investigated found that a resident was physically abused by a staff member and that protections against abuse failed to prevent it.
Licensing—Failed to provide inservice
23 Apr 2024Abuse: Neglect
23 Apr 2024Abuse: Neglect
Investigated a complaint and found supervision failures that led to an unwitnessed altercation resulting in injury.
Abuse—Failed to provide safe environment
17 Apr 2024Licensure
17 Apr 2024Licensure
Determined substantial compliance with the applicable meals and food sanitation rules. No deficiencies were cited.
Deficiency—Comment
08 Jan 2024Validation
08 Jan 2024Validation
Found deficiencies in documenting restrictive devices, fire and life safety practices, administration compliance, health care services, and individualized activity plans; a follow-up visit later determined substantial compliance.
Deficiency—Comment
Deficiency—Restraints and Supportive Devices
Deficiency—Fire and Life Safety: Safety
Deficiency—Administration Compliance
Deficiency—Compliance With Rules Health Care
Deficiency—Activities
03 May 2023Licensure
03 May 2023Licensure
Determined substantial compliance with the applicable rules. No deficiencies were cited.
Deficiency—Comment
21 Sept 2022Abuse: Neglect
21 Sept 2022Abuse: Neglect
Investigated and found a failure to provide a safe environment, leading to a verbal altercation that turned physical and caused discomfort.
Abuse—Failed to provide safe environment
21 Sept 2022Abuse: Neglect
21 Sept 2022Abuse: Neglect
Found violations for neglect and abuse due to failure to provide a safe environment and adequate supervision, resulting in a physical altercation and emotional distress, with a fine assessed.
Abuse—Failed to provide safe environment
05 May 2021Inspection
05 May 2021Inspection
Found violations for unsafe medication administration that caused unnecessary discomfort and neglected resident rights.
Licensing—Failed to provide a safe medication administration system
18 Feb 2021Inspection
18 Feb 2021Inspection
Investigated an allegation of improper medication record-keeping and found a lack of a written policy prohibiting record falsification.
Licensing—Failed to keep medication record current or accurate
18 Feb 2021Inspection
18 Feb 2021Inspection
Found a deficiency related to failure to maintain a safe physical environment. The finding noted a lack of reasonable precautions against conditions that may threaten residents’ health, safety, or welfare.
Licensing—Failed to maintain a safe physical environment
24 Jan 2021Abuse: Neglect
24 Jan 2021Abuse: Neglect
Investigated a neglect/abuse finding where improper care planning allowed wandering and an unwitnessed fall with injury.
Abuse—Failed to properly plan care
07 Jan 2021Abuse: Neglect
07 Jan 2021Abuse: Neglect
Investigated abuse/neglect allegation and found care plan not followed and skin care interventions not implemented, leading to worsening condition and ongoing pain.
Abuse—Failed to follow care plan
05 Jan 2021Abuse: Neglect
05 Jan 2021Abuse: Neglect
Found failure to provide appropriate services and necessary medical treatment, resulting in discomfort and a hospital transfer.
Abuse—Failed to provide service
05 Jan 2021Abuse: Neglect
05 Jan 2021Abuse: Neglect
Investigated a neglect allegation and identified violations involving failure to provide necessary medical services, resulting in a delay of urinalysis and a hospital-diagnosed infection with ongoing risk.
Abuse—Failed to provide service
28 Dec 2020Abuse: Neglect
28 Dec 2020Abuse: Neglect
Investigated an abuse and neglect allegation and identified failure to provide appropriate services for a resident's skin needs, resulting in ongoing discomfort from not receiving skin medication.
Abuse—Failed to provide service
28 Dec 2020Abuse: Neglect
28 Dec 2020Abuse: Neglect
Investigated allegations found neglect and abuse due to failure to provide proper wound care, causing the resident's condition to worsen and leading to extreme pain.
Abuse—Failed to provide service
27 Dec 2020Abuse: Neglect
27 Dec 2020Abuse: Neglect
Investigated neglect and abuse due to failure to provide wound care, resulting in over a week without wound care and ongoing pain.
Abuse—Failed to provide service
27 Dec 2020Abuse: Neglect
27 Dec 2020Abuse: Neglect
Investigated the allegation and found neglect and abuse due to failure to provide proper wound care, resulting in about 13 days without treatment.
Abuse—Failed to provide service
27 Dec 2020Abuse: Neglect
27 Dec 2020Abuse: Neglect
Found failures in care planning for a resident's fall history, resulting in unwitnessed falls and potential harm.
Abuse—Failed to properly plan care
27 Dec 2020Abuse: Neglect
27 Dec 2020Abuse: Neglect
Found neglect and abuse due to failure to properly plan care for a resident's fall history, which led to two falls with injury and discomfort.
Abuse—Failed to properly plan care
26 Dec 2020Abuse: Neglect
26 Dec 2020Abuse: Neglect
Found a failure to provide a safe medication administration system, leading to inappropriate anxiety medication administration when the resident reported pain; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
26 Dec 2020Abuse: Neglect
26 Dec 2020Abuse: Neglect
Found a failure to provide a safe medication administration system that caused a medication mix-up and unnecessary discomfort, with a $500 fine assessed.
Abuse—Failed to provide a safe medication administration system
25 Dec 2020Abuse: Neglect
25 Dec 2020Abuse: Neglect
Investigated and found neglect and abuse after an unwitnessed fall, causing prolonged pain and hospital treatment.
Abuse—Failed to provide service
17 Dec 2020Abuse: Neglect
17 Dec 2020Abuse: Neglect
Investigated and found neglect and abuse due to failure to properly plan care, leading to about 13 falls and related injuries; a $1,500 fine was assessed.
Abuse—Failed to properly plan care
17 Dec 2020Abuse: Neglect
17 Dec 2020Abuse: Neglect
Determined that the resident did not receive appropriate services to meet changing medical and nutritional needs, resulting in severe weight loss, improper medication administration, and hospitalization.
Abuse—Failed to provide service
14 Dec 2020Abuse: Neglect
14 Dec 2020Abuse: Neglect
Found inadequate oversight and monitoring of the resident's skin condition, which worsened and caused ongoing discomfort.
Abuse—Failed to provide oversight and monitoring of change of condition
13 Dec 2020Abuse: Neglect
13 Dec 2020Abuse: Neglect
Found neglect and abuse due to failure to monitor a change in condition and provide timely medical intervention, leading to discomfort and hospital transport.
Abuse—Failed to provide oversight and monitoring of change of condition
12 Dec 2020License Condition
12 Dec 2020License Condition
Investigated allegations of an unsafe environment and found deficiencies that placed residents at risk due to inadequate staffing, unclear care plans, and lack of oversight.
Regulatory Action—Failed to provide safe environment
12 Dec 2020Abuse: Neglect
12 Dec 2020Abuse: Neglect
Investigated and found neglect and abuse due to failing to assess and respond to a change in condition after a fall, resulting in over 24 hours before a fracture was diagnosed.
Abuse—Failed to provide oversight and monitoring of change of condition
10 Dec 2020Abuse: Neglect
10 Dec 2020Abuse: Neglect
Found neglect and abuse related to incontinence and skin care, resulting in four open wounds. A $1500 fine was assessed.
Abuse—Failed to provide service
08 Dec 2020Abuse: Neglect
08 Dec 2020Abuse: Neglect
Investigated a complaint and found neglect due to failure to implement interventions and care planning for a resident's fall history, resulting in multiple falls and unnecessary discomfort.
Abuse—Failed to properly plan care
08 Dec 2020Inspection
08 Dec 2020Inspection
Investigated the staffing allegation and identified insufficient awake direct care staff to meet 24-hour needs.
Licensing—Failed to provide service
08 Dec 2020Abuse: Neglect
08 Dec 2020Abuse: Neglect
Investigated found a failure to provide a safe medication administration system. The resident went two days without medications and was at risk of harm.
Abuse—Failed to provide a safe medication administration system
08 Dec 2020Inspection
08 Dec 2020Inspection
Identified inadequate staffing due to the absence of a full-time administrator on-site for at least 40 hours per week.
Licensing—Failed to provide appropriate staffing
06 Dec 2020Abuse: Neglect
06 Dec 2020Abuse: Neglect
Found neglect and abuse due to failure to assure timely medical treatment, which led to a resident's passing.
Abuse—Failed to assure timely medical treatment
03 Dec 2020Abuse: Neglect
03 Dec 2020Abuse: Neglect
Found neglect and abuse due to failure to provide services and respond to a resident's change in condition, resulting in skin injuries and significant discomfort.
Abuse—Failed to provide service
02 Dec 2020Abuse: Neglect
02 Dec 2020Abuse: Neglect
Investigated and found failures to plan and implement care related to a resident's fall history, resulting in unwitnessed falls and potential harm.
Abuse—Failed to properly plan care
30 Nov 2020Abuse: Neglect
30 Nov 2020Abuse: Neglect
Investigated found failures to plan and implement care for a resident with a known fall history, resulting in multiple falls and ongoing discomfort. The violations involved neglect and abuse of resident rights.
Abuse—Failed to properly plan care
23 Nov 2020Abuse: Neglect
23 Nov 2020Abuse: Neglect
Found a neglect-related violation due to failure to ensure resident safety, which led to an unwitnessed fall with injury.
Abuse—Failed to assure resident was safe
19 Nov 2020Abuse: Neglect
19 Nov 2020Abuse: Neglect
Investigated the allegation of inadequate fall-related care planning and found failures to implement interventions, resulting in an unwitnessed fall and discomfort.
Abuse—Failed to properly plan care
11 Aug 2020Abuse: Neglect
11 Aug 2020Abuse: Neglect
Investigated and found abuse and neglect due to failure to supervise per the care plan, which allowed a resident to strike another and cause harm.
Abuse—Failed to provide safe environment
03 Aug 2020Abuse: Neglect
03 Aug 2020Abuse: Neglect
Found failures to plan and implement care for fall history, leading to unwitnessed falls and risk of serious harm.
Abuse—Failed to properly plan care
01 Aug 2020Abuse: Neglect
01 Aug 2020Abuse: Neglect
Identified a failure to implement interventions and care planning for known behaviors, which led to a physical altercation and discomfort, constituting neglect and abuse; a $188 fine was assessed.
Abuse—Failed to provide safe environment
01 Aug 2020Abuse: Neglect
01 Aug 2020Abuse: Neglect
Investigated a complaint and found neglect and abuse due to failure to implement interventions and an appropriate care plan, resulting in a physical altercation and risk of harm.
Abuse—Failed to provide safe environment
01 Aug 2020Abuse: Neglect
01 Aug 2020Abuse: Neglect
Found failure to supervise according to known behaviors led to a physical altercation and discomfort, constituting neglect and abuse.
Abuse—Failed to provide safe environment
18 Jul 2020Inspection
18 Jul 2020Inspection
Investigated a complaint and found that staff did not provide toileting assistance as required during the evening and night shifts.
Licensing—Failed to assist with toileting
18 Jul 2020Inspection
18 Jul 2020Inspection
Found insufficient direct care staffing to meet residents' scheduled and unscheduled needs, including evening and night hours.
Licensing—Failed to provide appropriate staffing
14 Jul 2020Abuse: Neglect
14 Jul 2020Abuse: Neglect
Determined that failures in care planning and interventions led to a physical altercation and risk of harm to a resident. Abuse and neglect were identified.
Abuse—Failed to provide safe environment
13 Jul 2020Abuse: Neglect
13 Jul 2020Abuse: Neglect
Identified failures to provide a safe environment and to implement appropriate care plans for a resident's known behaviors, resulting in a physical altercation and risk of harm.
Abuse—Failed to provide safe environment
13 Jul 2020Abuse: Neglect
13 Jul 2020Abuse: Neglect
Found a failure to provide a safe environment that led to a physical altercation and risk of harm.
Abuse—Failed to provide safe environment
13 Jul 2020Abuse: Neglect
13 Jul 2020Abuse: Neglect
Investigated a complaint alleging failure to provide a safe environment; findings indicate neglect and abuse resulting in risk of harm to a resident.
Abuse—Failed to provide safe environment
20 May 2020Inspection
20 May 2020Inspection
Investigated an allegation of not following a resident's care plan and found services were not implemented as specified. The allegation was substantiated.
Licensing—Failed to care plan in accordance with assessment
13 May 2020Inspection
13 May 2020Inspection
Investigated an allegation of verbal abuse toward a resident; findings substantiated that a staff member made inappropriate comments and protection from verbal abuse was lacking.
Licensing—Failed to protect resident from verbal abuse
28 Feb 2018Inspection
28 Feb 2018Inspection
Investigated staffing allegations and found failure to meet residents' 24-hour needs.
Licensing—Failed to provide appropriate staffing
28 Feb 2018Inspection
28 Feb 2018Inspection
Identified a staffing deficiency due to not having a written system to determine appropriate caregiver numbers based on resident acuity and service needs.
Licensing—Failed to provide appropriate staffing
26 Feb 2018Inspection
26 Feb 2018Inspection
Investigated the allegation of improper care planning and found that it led to mild emotional distress.
Licensing—Failed to properly plan care
17 Oct 2017Inspection
17 Oct 2017Inspection
Found a licensing violation for failing to obtain background checks for all caregivers.
Licensing—Failed to assure that a qualified caregiver was present
14 Jun 2017Inspection
14 Jun 2017Inspection
Investigated a complaint and found a failure to assess and intervene, resulting in a noninjury resident-to-resident altercation.
Licensing—Failed to provide safe environment
30 May 2017Inspection
30 May 2017Inspection
Found a safety-related deficiency involving failure to provide a safe environment and to assess/intervene after a resident-to-resident altercation.
Licensing—Failed to provide safe environment
25 May 2017Inspection
25 May 2017Inspection
Found a deficiency in assessing and intervening to prevent a resident-to-resident altercation, due to failing to provide a safe environment.
Licensing—Failed to provide safe environment
10 May 2017Inspection
10 May 2017Inspection
Investigated an allegation of failing to provide a safe environment. Found that care planning for a resident's behavior was inadequate, contributing to a resident pushing another to the floor.
Licensing—Failed to provide safe environment
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Mirador Living is not affiliated with the owner or operator(s) of Marjorie House Memory Care Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Marjorie House Memory Care Community directly. There is no cost for this service. We are compensated by the community you select.
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