Mirador estimate
    $6,400/month

    Farmington Square Medford

    1530 Poplar Dr, Medford, OR 97504
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.01·(67)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.9
    • Meals

      3.6
    • Amenities

      3.8
    • Value

      2.4

    Pros

    • Compassionate, respectful caregiving staff
    • Knowledgeable and experienced clinical personnel
    • Supportive and proactive leadership and administration
    • Smooth admissions and transition coordination
    • Memory-care programming and expertise
    • Nutritious, hotel-style dining options
    • Active on-site activities and engagement programs
    • Spacious, wheelchair-accessible rooms and layout
    • Well-maintained grounds and outdoor seating
    • Dog-friendly policy and large outdoor area
    • Clean and welcoming shared spaces
    • Proactive family communication and regular updates
    • Cottage-style living with private bedrooms and living areas
    • Air-conditioned environment
    • Perceived value compared with similar communities

    Cons

    • Inconsistent cleanliness and room sanitation practices
    • Incontinence-care delays and inconsistent toileting assistance
    • Medication-administration and medication-management gaps
    • Staffing shortages resulting in rushed or delayed responses
    • Inconsistent staff conduct and occasional unprofessional behavior
    • Defensive or inconsistent management communication and escalation
    • Missing personal items and weak inventory/laundry controls
    • Privacy limitations associated with shared-room configurations
    • Inconsistent activity scheduling and program availability
    • Billing clarity and price-increase communication issues
    • Security and perimeter supervision concerns
    • Gaps in clinical training and safety checks for procedures/devices

    Summary of reviews

    Farmington Square Medford elicits a strongly mixed but patternable set of impressions. Many families and visitors praise the community for compassionate caregivers, seasoned clinical staff, and administrative leaders who facilitate admissions and transitions. The physical campus receives frequent positive mentions: well-kept grounds, cottage-style living, spacious and accessible rooms, air conditioning, a dog-friendly policy, and welcoming shared areas. Dining is often described positively — hotel-style presentation, nutritious meals, and pleasant aromas — and several reviewers highlighted active programming, puzzles, music, and new activities staff who improved engagement.

    Care quality and frontline staffing present both strengths and concerns. On the positive side, numerous accounts emphasize dedicated caregivers who know residents, provide emotional support, and help families through difficult periods; memory-care expertise and hands-on, personal attention are also cited. Counterbalancing that, there are recurring operational issues: inconsistent room and bathroom sanitation practices, delays in toileting and incontinence-related care, and instances of medication-administration problems. Several reviewers linked these care gaps to staffing shortages and an environment where staff sometimes feel rushed or are unavailable for extended periods.

    Staff demeanor and management practices show variability. Many reviewers named individual staff members and leaders positively, describing them as warm, responsive, and proactive with family communication. At the same time, other accounts describe episodes of unprofessional conduct by some staff and confrontational or defensive responses from management in specific incidents. These contrasting reports suggest that overall culture and response quality may depend on unit-level leadership and staffing consistency.

    Facilities and amenities are generally seen as a strength: roomy, mobility-friendly layouts, accessible outdoor areas, and communal spaces that support visiting and socializing. However, practical operational weaknesses appear repeatedly: inconsistent linen changes and laundry controls that contribute to missing personal items; privacy trade-offs when shared rooms are used; uneven activity scheduling between cottages and larger dining/banquet-style areas; and localized security concerns such as loitering in exterior areas. Billing transparency and communication about price changes also appear as a recurring administrative concern.

    Patterns worth noting for prospective families: experiences at this community are polarized — many families report excellent, loving care and effective leadership, while others encountered enough operational lapses to prompt relocation. When evaluating Farmington Square Medford, it will be useful to ask direct, specific questions about current staffing ratios, medication-administration protocols, linen and personal-item tracking, incontinence-care procedures, activity schedules for the unit of interest, security measures, and billing policies. A focused tour that includes a look inside resident rooms and conversations with unit-level staff and a recent family reference will help clarify whether the community’s strong caregiving elements are consistently in place for the particular household you are considering.

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    Location

    Farmington Square Medford is located at 1530 Poplar Dr, Medford, OR, 97504.

    About Farmington Square Medford

    Farmington Square Medford sits in a peaceful spot and only offers memory care, so every bed is set up for folks who need help with Alzheimer's or other kinds of dementia, and the whole place is secure with friendly staff close by day and night, which helps everyone feel safe and cared for. This family-operated place belongs to Radiant Senior Living and keeps a homelike look inside, with comfortable couches and armchairs in shared spaces, a tidy courtyard with green grass and shady trees, and an inviting reception area with art and fresh flowers where people can sit and visit. They run two main programs called Transitions™ and Memory Care, which help folks whether they're noticing some forgetfulness for the first time or have had memory loss for a while, and care plans get changed as needs change, so if someone needs help with eating, bathing, dressing, getting around, or meds, assistance is right there, and care also covers incontinence, hygiene and safety checks. Staff handle medication management and even special diets like thickened or puréed foods if needed, and there's always a nurse around plus doctors on call if someone needs extra help, and staff can set up rides to appointments or bring in help from outside if it's needed. People living there get three home-style meals each day, planned by chefs who focus on nutrition, with homey dining rooms and sometimes even a private room if someone's celebrating a birthday or family gathering, and special awards in dining and activities show folks appreciate what's served and how things run. Every month there's a full calendar with activities, clubs, outings, and entertainment so residents have something to look forward to, and those who like to go outside can walk paved paths, rest in shady spots, or join friends in the lounges for conversation. Pets are welcome, which makes a difference for folks who like having a furry friend nearby, and the whole building, including bathrooms and showers, is set up for people using wheelchairs, and the rules don't allow smoking anywhere inside. There are studio and private units, each with a bathroom, closet, and emergency call system, and cable TV so everyone can set up their own space how they like it, and some layouts work for people who want to live with a spouse or even to have a female-only living option. Caregivers are trained in dementia and memory care and have a reputation for being kind, helpful, and patient, which has earned praise from residents' families, and the team helps with everything, from housekeeping to reminders about meals and checking in at night, all while aiming to help everyone keep as much independence as possible. The community's mission stays focused on creating a comfortable, caring place where folks with memory loss can feel at home, stay active, and keep up with friends, and there's hospice and respite care available for short or long stays if someone only needs help for a little while. Farmington Square Medford accepts both men and women, works with families looking for support, and helps veterans with long-term benefits, trying to meet every person where they are, whether it's early memory loss or more advanced dementia, and all the care gets matched to each person's needs most days, so folks have the chance to live life with comfort, respect, and dignity.

    About Radiant Senior Living

    Farmington Square Medford is managed by Radiant Senior Living.

    A family-owned and operated group of residential communities dedicated to exceptional senior care, offering independent living, assisted living, memory care, respite stays, hospice care, and life enrichment programs across Oregon, Idaho, Nevada, and Montana.

    People often ask...

    Farmington Square Medford offers competitive pricing, with rates starting at a cost of $6,400 per month.

    Farmington Square Medford offers assisted living and memory care.

    There are 29 photos of Farmington Square Medford on Mirador.

    The full address for this community is 1530 Poplar Dr, Medford, OR 97504.

    No, Farmington Square Medford does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50A083
    StatusActive
    Facility typeResidential Care Facility
    Capacity81 residents
    LicenseeRSL Medford, LLC
    EffectiveJanuary 31st, 1994
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    159

    Reports

    0

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    24 Sept 2026Enhanced Oversight and Supervision
    Investigated an allegation and identified violations of two administrative rules, resulting in a sanction.
    • Regulatory Action—
    30 Jul 2026Licensure
    Identified numerous deficiencies across diet modification, move-in evaluations, service plans, infection control, medication administration, staffing data, fire safety, and building accessibility.
    • Deficiency—Resident Services Meals, Food Sanitation Rule
    • Deficiency—Resident Move-in & Evaluation: Res Evaluation
    • Deficiency—Service Plan: General
    • Deficiency—Infection Prevention & Control
    • Deficiency—Systems: Treatment Orders
    • Deficiency—Acuity Based Staffing Tool - ABST Time
    • Deficiency—Fire and Life Safety: Safety
    • Deficiency—Fire and Life Safety: Training for Residents
    • Deficiency—General Building Exterior
    • Deficiency—Doors, Walls, Elevators, Odors
    • Deficiency—Physical Setting: Individual Accessible
    • Deficiency—Resident Move-in & Evaluation: Res Evaluation
    • Deficiency—Administration Compliance
    • Deficiency—Compliance with Rules Health Care
    • Deficiency—Secure Outdoor Recreation Area
    26 May 2026Inspection
    Investigated the allegation of failing to administer medications as ordered and found that orders were not carried out as prescribed, resulting in the resident receiving the incorrect medication and being admitted to ICU.
    • Licensing—Failed to administer medication as ordered
    26 May 2026Inspection
    Investigated the allegation and found a medication was administered to the wrong resident, resulting in hospitalization and high risk of serious harm.
    • Licensing—Failed to administer medication as ordered
    10 Apr 2026Inspection
    Found deficiencies in updating the ABST to reflect resident population and care needs, with inconsistencies between roster, care plans, and ABST data.
    • Licensing—Failed to use an ABST
    09 Jan 2026Inspection
    Determined that medication and treatment orders were not carried out as prescribed. This violated Oregon Administrative Rules.
    • Licensing—Failed to administer medication as ordered
    23 Oct 2025Inspection
    Found failure to monitor and document significant changes of condition.
    • Licensing—Failed to provide oversight and monitoring of change of condition
    23 Oct 2025Inspection
    Found failure to immediately report potential or suspected abuse to the Department, AAA, or law enforcement. This constitutes a violation of Oregon Administrative Rules.
    • Licensing—Failed to report potential or suspected abuse
    20 Sept 2025Abuse: Neglect
    Investigated neglect and abuse allegations; findings showed a failure to provide appropriate care and a safe environment, with a fine assessed.
    • Abuse—Failed to provide service
    15 Aug 2025License Condition
    Concluded that a safe environment was not provided, placing residents at risk of immediate jeopardy after an elopement.
    • Regulatory Action—Failed to provide safe environment
    10 Aug 2025Abuse: Neglect
    Found a failure to provide a safe environment, resulting in neglect and abuse of a resident.
    • Abuse—Failed to provide safe environment
    07 Aug 2025Abuse: Neglect
    Found neglect and abuse due to inadequate care planning and safety interventions, resulting in an injury to a resident who relies on care.
    • Abuse—Failed to provide service
    07 Aug 2025Abuse: Neglect
    Found that a resident did not receive appropriate services and care planning, resulting in injuries.
    • Abuse—Failed to provide service
    07 Aug 2025Abuse: Neglect
    Investigated alleged neglect and abuse; found failure to provide services and to mitigate fall risk, resulting in injuries, with a fine assessed.
    • Abuse—Failed to provide service
    09 Jul 2025Abuse: Neglect
    Investigated a complaint and found failures in care planning, monitoring for pain, and timely medical treatment, resulting in injuries; a $1500 fine was assessed.
    • Abuse—Failed to provide service
    10 Jun 2025License Condition
    Identified a failure to provide a safe environment.
    • Regulatory Action—Failed to provide safe environment
    03 Jun 2025Inspection
    Determined that service was not provided to the Alleged Victim, resulting in a cited violation.
    • Licensing—Failed to provide service
    03 Jun 2025Inspection
    Investigated the allegation of failure to provide oversight and monitoring of change of condition and determined a violation occurred.
    • Licensing—Failed to provide oversight and monitoring of change of condition
    23 May 2025Abuse: Neglect
    Found neglect and abuse due to failure to provide a safe environment after a resident was found outside unattended on two occasions.
    • Abuse—Failed to provide safe environment
    17 May 2025Abuse: Neglect
    Investigated found neglect and abuse due to failure to provide adequate care, safety checks, and monitoring, leading to multiple falls and injuries.
    • Abuse—Failed to provide service
    25 Apr 2025Abuse: Neglect
    Investigated allegations of abuse and neglect and found failures to provide appropriate services, care planning, and a safe environment. These deficiencies posed risk of harm to residents.
    • Abuse—Failed to provide service
    14 Apr 2025Abuse: Neglect
    Investigated a complaint of neglect and abuse; found failures to provide care, implement interventions, administer medications, and maintain a safe environment, resulting in an injury to an alleged victim.
    • Abuse—Failed to provide service
    15 Mar 2025Abuse: Neglect
    Investigated and found that residents were not provided appropriate services or a safe environment, resulting in neglect and abuse.
    • Abuse—Failed to provide service
    15 Mar 2025Inspection
    Investigated a failure to follow a care plan that left a resident unattended, causing a fall and injuries, indicating neglect and potential abuse.
    • Licensing—Failed to follow care plan
    08 Mar 2025Abuse: Neglect
    Identified neglect and abuse due to failure to implement seizure management and safety planning, resulting in multiple falls and hospitalizations; a $1,500 fine was assessed.
    • Abuse—Failed to provide service
    21 Feb 2025Abuse: Neglect
    Investigated a resident-to-resident sexual interaction; found a failure to provide a safe environment and a fine was assessed.
    • Abuse—Failed to provide safe environment
    20 Feb 2025Abuse: Neglect
    Identified failure to provide a safe environment by not protecting a resident from an aggressive resident, resulting in injuries.
    • Abuse—Failed to provide safe environment
    27 Jan 2025Abuse: Neglect
    Investigated and found abuse/neglect due to failure to provide a safe environment and oversight. A fine of $1,125 was assessed.
    • Abuse—Failed to provide safe environment
    27 Jan 2025Abuse: Neglect
    Investigated a resident safety issue and found unwitnessed falls with injuries due to failure to implement preventive care, indicating neglect and resulting in a fine.
    • Abuse—Failed to provide safe environment
    27 Jan 2025Inspection
    Investigated a complaint of emotional abuse and found that a staff member threw water at a resident, causing distress and harm, violating the resident's rights and constituting abuse.
    • Licensing—Failed to protect resident from mental or emotional abuse
    27 Nov 2024Abuse: Neglect
    Determined that a resident was harmed because a safe environment was not provided and care planning for a resident with known behaviors was inadequate.
    • Abuse—Failed to provide safe environment
    01 Nov 2024Abuse: Neglect
    Investigated an abuse/neglect allegation and found failure to implement behavioral interventions, placing a resident at risk of harm and resulting in an injury from an altercation.
    • Abuse—Failed to address resident's behavior
    31 Oct 2024Abuse: Neglect
    Investigated an allegation of neglect and abuse related to medication administration; found failure to administer medications as prescribed and inadequate oversight, with a monetary penalty assessed.
    • Abuse—Failed to provide service
    31 Oct 2024Inspection
    Investigated staffing levels and identified inconsistencies between ABST indicators and schedules, showing staffing did not meet resident needs.
    • Licensing—Failed to staff as indicated by ABST
    25 Sept 2024Abuse: Neglect
    Found that medications were not administered as ordered, leading to an extreme hyperglycemic event requiring hospital treatment; a $500 fine was assessed.
    • Abuse—Failed to administer medication as ordered
    25 Sept 2024Abuse: Neglect
    Investigated a neglect and abuse allegation and found failure to provide appropriate care, leading to UTIs and violations of resident rights; a $500 fine was assessed.
    • Abuse—Failed to provide service
    17 Sept 2024Inspection
    Investigated an allegation of verbal and emotional abuse and found that a resident was subjected to abuse, with protections against it not maintained.
    • Licensing—Failed to protect resident from verbal abuse
    17 Sept 2024Inspection
    Investigated found that a staff member recorded a resident without consent, posted the footage online, and caused verbal and emotional abuse; violations of resident rights were cited.
    • Licensing—Failed to protect resident from mental or emotional abuse
    17 Sept 2024Inspection
    Investigated the complaint and found that a staff member verbally abused a resident, and the provider failed to protect the resident from verbal/emotional abuse, violating resident rights.
    • Licensing—Failed to protect resident from verbal abuse
    17 Sept 2024Inspection
    Investigated and found violations of resident rights due to recording a resident and posting videos, constituting neglect and sexual abuse.
    • Licensing—Failed to assure resident rights
    13 Jul 2024Abuse: Neglect
    Investigated a complaint and found a failure to follow the care plan, resulting in neglect and abuse.
    • Abuse—Failed to follow care plan
    01 Jul 2024Abuse: Neglect
    Identified failure to provide a safe environment and adequate care planning for known behaviors, resulting in abuse/neglect with a fine assessed.
    • Abuse—Failed to provide safe environment
    12 Apr 2024Abuse: Neglect
    Investigated and found that a resident left a locked setting without staff awareness, placing them at risk for harm due to a failure to provide a safe environment.
    • Abuse—Failed to provide safe environment
    10 Feb 2024Abuse: Neglect
    Found a violation for failing to provide a safe environment, constituting abuse and neglect.
    • Abuse—Failed to provide safe environment
    20 Dec 2023Licensure
    Concluded substantial compliance with meal service and sanitation rules. Found no deficiencies.
    • Deficiency—Comment
    30 Apr 2023Abuse: Neglect
    Identified failure to follow the care plan supervision, which allowed a resident to wander into another resident’s room and trigger an altercation with an assessed fine.
    • Abuse—Failed to follow care plan
    09 Mar 2023Abuse: Neglect
    Investigated allegations of neglect. Found that medical treatment was not provided as ordered, resulting in a worsening condition and hospitalization.
    • Abuse—Failed to provide medical treatment as ordered
    23 Dec 2022Inspection
    Investigated and found that a staff member filmed a video of a resident, used derogatory names toward the resident, and threatened to physically harm them. The provider failed to protect the resident from verbal/emotional abuse.
    • Licensing—Failed to protect resident from verbal abuse
    27 Sept 2022Validation
    Identified several deficiencies in abuse reporting, condition monitoring, health services, treatment documentation, environmental maintenance, staff training, and activity programming; follow-up found substantial compliance.
    • Deficiency—Comment
    • Deficiency—Reporting & Investigating Abuse-Other Action
    • Deficiency—Change of Condition and Monitoring
    • Deficiency—Resident Health Services
    • Deficiency—Systems: Treatment Administration
    • Deficiency—Doors, Walls, Elevators, Odors
    • Deficiency—Administration Compliance
    • Deficiency—Staff Training Requirements
    • Deficiency—Compliance With Rules Health Care
    • Deficiency—Activities
    13 Sept 2022Inspection
    Investigated a report of verbal and emotional abuse and found an incident where a staff member yelled at a resident and did not provide adequate protection from abuse.
    • Licensing—Failed to protect resident from verbal abuse
    21 Apr 2022Inspection
    Investigated the allegation of a safe environment and found that equipment was not kept in good repair.
    • Licensing—Failed to provide safe environment
    12 Apr 2022Abuse: Neglect
    Found a violation for failing to provide a safe environment, placing residents at risk of harm.
    • Abuse—Failed to provide safe environment
    10 Jan 2022Inspection
    Investigated and found a deficiency in safekeeping of residents' possessions; the financial exploitation allegation was supported.
    • Licensing—Failed to protect resident from financial exploitation
    10 Jan 2022Inspection
    Investigated a licensing complaint and found that residents' medical and other records were not kept confidential. This is a violation of Oregon Administrative Rules.
    • Licensing—Failed to assure resident rights
    10 Jan 2022Inspection
    Identified a housekeeping deficiency due to failure to keep interior materials and surfaces clean.
    • Licensing—Failed to provide appropriate housekeeping services
    10 Jan 2022Inspection
    Found a failure to provide a safe environment that may threaten residents' health, safety, or welfare.
    • Licensing—Failed to provide safe environment
    10 Jan 2022Inspection
    Found that residents were not assisted with bathing, personal hygiene, dressing and undressing, and toileting.
    • Licensing—Failed to provide or assist with hygiene
    22 Dec 2021Inspection
    Found a deficiency related to failing to provide a safe environment that could threaten residents' health, safety, or welfare.
    • Licensing—Failed to provide safe environment
    06 Sept 2021Abuse: Neglect
    Investigated and found violations related to failing to separate two residents and to implement appropriate care planning, resulting in neglect and abuse. A fine was assessed.
    • Abuse—Failed to properly plan care
    06 Aug 2021Abuse: Neglect
    Found neglect and abuse due to failure to provide proper skin care, leading to a cellulitis infection that required hospitalization; a fine was assessed.
    • Abuse—Failed to provide appropriate skin care
    06 Aug 2021Abuse: Neglect
    Investigated and found neglect related to hygiene care and associated abuse, resulting in fecal contamination near a resident's catheter and risk of harm.
    • Abuse—Failed to provide or assist with hygiene
    11 Jul 2021Abuse: Neglect
    Investigated and found violations of care standards for failure to provide timely medical treatment after a positive COVID-19 test, resulting in neglect and abuse; a $1,500 fine was assessed.
    • Abuse—Failed to assure timely medical treatment
    10 Jun 2021Abuse: Neglect
    Found a failure to provide a safe environment constituting abuse and neglect. A $188 fine was assessed.
    • Abuse—Failed to provide safe environment
    11 Apr 2021Abuse: Neglect
    Investigated a complaint and found that the care plan was not followed, resulting in neglect after a resident fell and was not checked as required; a fine was assessed.
    • Abuse—Failed to follow care plan
    25 Mar 2021Abuse: Neglect
    Investigated and found that the care plan was not followed, leading to a fall with facial bruising and the fall mat not in place; a fine was assessed.
    • Abuse—Failed to follow care plan
    14 Mar 2021Abuse: Neglect
    Investigated found a failure to follow the care plan that led to a fall with fracture; a monetary penalty was assessed for neglect/abuse.
    • Abuse—Failed to follow care plan
    22 Feb 2021Abuse: Neglect
    Found a violation for administering a full pill instead of half of a prescribed dose, risking harm to a resident. The actions are identified as neglect of care and abuse related to medication administration.
    • Abuse—Failed to administer medication as ordered
    19 Jan 2021Abuse: Neglect
    Found failure to properly plan care to mitigate fall risk, constituting abuse and neglect. A $1,125 fine was assessed.
    • Abuse—Failed to properly plan care
    29 Dec 2020Abuse: Neglect
    Found that care was not properly planned for a resident's history of intrusive behavior, resulting in an altercation and injury; a fine was assessed.
    • Abuse—Failed to properly plan care
    08 Nov 2020Inspection
    Found that a resident was financially exploited by an unidentified staff member who took the resident's phone, and protections against exploitation were inadequate.
    • Licensing—Failed to protect resident from financial exploitation
    25 Aug 2020Abuse: Neglect
    Investigated a complaint and found neglect and abuse due to failure to provide ordered wound care and to properly equip a wheelchair, placing the resident at risk of serious harm.
    • Abuse—Failed to provide medical treatment as ordered
    25 May 2020Abuse: Neglect
    Identified that the resident's care plan was not followed, resulting in abuse/neglect; a fine was assessed.
    • Abuse—Failed to follow care plan
    29 Apr 2020Abuse: Neglect
    Found that a safe environment was not provided, constituting abuse and neglect; assessed a fine.
    • Abuse—Failed to provide safe environment
    06 Apr 2020Abuse: Neglect
    Identified neglect and abuse for failing to provide a safe environment, resulting in falls and a $375 fine assessed.
    • Abuse—Failed to provide safe environment
    14 Jan 2020Abuse: Neglect
    Investigated a complaint and found that a resident's fall risk was not mitigated after the first fall, resulting in additional injuries and abuse/neglect.
    • Abuse—Failed to provide safe environment
    12 Jan 2020Abuse: Neglect
    Investigated a verbal/emotional abuse incident and found that a caregiver yelled at a resident, threatened sedation, and protection from abuse was not provided.
    • Abuse—Failed to protect resident from verbal abuse
    08 Jan 2020Abuse: Neglect
    Found neglect and abuse for failing to intervene when a resident's condition changed, leading to a hospital visit for a urinary tract infection; a $1,125 fine was assessed.
    • Abuse—Failed to intervene when resident's condition changed
    06 Nov 2019Abuse: Neglect
    Identified neglect and abuse for failing to provide incontinence care, leaving a resident wet and at risk for skin breakdown.
    • Abuse—Failed to provide peri care
    15 Oct 2019Abuse: Neglect
    Investigated and identified neglect related to medication management and follow-up, resulting in a fine.
    • Abuse—Failed to provide service
    04 Oct 2019Abuse: Neglect
    Found neglect due to failure to provide basic care and services necessary to maintain health and safety, causing significant emotional harm and risk of serious harm. A $375 fine was assessed.
    • Abuse—Failed to follow care plan
    02 Oct 2019Abuse: Neglect
    Investigated and found neglect that caused significant emotional harm and risk of serious harm to an individual.
    • Abuse—Failed to properly plan care
    25 Aug 2019Abuse: Neglect
    Found failure to provide a safe environment resulting in abuse and neglect; assessed a $375 fine.
    • Abuse—Failed to provide safe environment
    18 Aug 2019Abuse: Neglect
    Found neglect resulting in physical harm due to failure to provide basic care, and a $375 fine was assessed.
    • Abuse—Failed to properly plan care
    28 Jul 2019Abuse: Financial abuse
    Found a failure to provide a safe environment and basic care, risking serious harm to the resident.
    • Abuse—Failed to provide safe environment
    07 Jul 2019Abuse: Neglect
    Found neglect resulting in physical harm and assessed a $1,500 fine.
    • Abuse—Failed to properly plan care
    07 Jul 2019Inspection
    Found failure to report suspected abuse. A $1,000 fine was assessed.
    • Licensing—Failed to report potential or suspected abuse
    02 May 2019Abuse: Neglect
    Found that the provider failed to care plan for a falls risk, resulting in multiple falls and injuries to a resident.
    • Abuse—Failed to provide safe environment
    23 Apr 2019Abuse: Neglect
    Found neglect for failing to provide timely medical treatment after a fall, which led to the person's death, and assessed a $15,000 fine.
    • Abuse—Failed to assure timely medical treatment
    26 Mar 2019Inspection
    Investigated an incident where an alleged perpetrator removed a resident's ring before transport to the hospital, indicating a failure to protect from financial exploitation.
    • Licensing—Failed to protect resident from financial exploitation
    17 Feb 2019Abuse: Neglect
    Investigated and found neglect of care by failing to assess and intervene, resulting in unreasonable discomfort; a fine was assessed.
    • Abuse—Failed to intervene when resident's condition changed
    28 Dec 2018Abuse: Neglect
    Investigated an allegation of neglect and found that a resident was not protected from an inappropriate interaction. A fine was assessed.
    • Abuse—Failed to provide safe environment
    04 Dec 2018Inspection
    Investigated the allegation that a safe environment was not provided and substantiated the finding that substantial compliance was not maintained.
    • Licensing—Failed to provide safe environment
    16 Oct 2018Abuse: Neglect
    Found neglect for failing to protect residents from inappropriate interaction, creating risk of serious harm. A $188 fine was assessed.
    • Abuse—Failed to follow care plan
    03 Oct 2018Abuse: Neglect
    Investigated the allegation of neglect and found that basic care and services were not provided, resulting in harm and distress; a fine was assessed.
    • Abuse—Failed to properly plan care
    23 Sept 2018Abuse: Neglect
    Found neglect due to inadequate supervision that resulted in physical harm or risk of physical harm.
    • Abuse—Failed to properly plan care
    15 Sept 2018Inspection
    Investigated the allegation of failing to report suspected abuse and found a failure to report; a $1,000 fine was assessed.
    • Licensing—Failed to report potential or suspected abuse
    15 Sept 2018Abuse: Neglect
    Found neglect due to inadequate supervision resulting in harm or risk of harm. A $1500 fine was assessed.
    • Abuse—Failed to provide safe environment
    14 Sept 2018Inspection
    Investigated the allegation and found a failure to report suspected abuse, resulting in a $1,000 fine.
    • Licensing—Failed to report potential or suspected abuse
    14 Sept 2018Abuse: Neglect
    Investigated the neglect allegation related to supervision and resulting harm; violations were found and a fine was assessed.
    • Abuse—Failed to properly plan care
    10 Sept 2018Inspection
    Investigated a complaint alleging failure to report suspected abuse and found a failure to report occurred.
    • Licensing—Failed to report potential or suspected abuse
    10 Sept 2018Abuse: Neglect
    Investigated a neglect allegation and found inadequate supervision that resulted in harm or risk of harm. A fine was assessed.
    • Abuse—Failed to properly plan care
    09 Sept 2018Abuse: Neglect
    Found neglect due to failure to provide appropriate supervision that resulted in harm or risk. A $500 fine was assessed.
    • Abuse—Failed to properly plan care
    21 Jul 2018Inspection
    Investigated a licensing complaint and found neglect by failing to provide a safe environment for residents, risking serious harm.
    • Licensing—Failed to provide safe environment
    27 Jun 2018Inspection
    Concluded a safety deficiency due to failing to provide a safe environment, risking serious harm to residents.
    • Licensing—Failed to provide safe environment
    13 Mar 2018Abuse: Neglect
    Found violations for neglect and abuse related to not administering medications as ordered and not following doctors' orders, resulting in a $500 fine.
    • Abuse—Failed to administer medication as ordered
    09 Mar 2018Inspection
    Investigated a complaint and found a failure to report suspected abuse, with a $1,000 fine assessed.
    • Licensing—Failed to report potential or suspected abuse
    05 Feb 2018Abuse: Sexual abuse
    Investigated the allegation of sexual abuse and determined that a resident was not protected from nonconsensual sexual contact.
    • Abuse—Failed to protect resident from inappropriate sexual contact
    25 Jan 2018Abuse: Neglect
    Investigated the allegation that care planning for falls was inadequate and found supervision deficient, with a $1,500 fine assessed.
    • Abuse—Failed to adequately care plan related to falls
    25 Jan 2018Inspection
    Investigated the allegation of failing to report potential or suspected abuse and found failure to self-report. A $750 fine was assessed.
    • Licensing—Failed to report potential or suspected abuse
    08 Sept 2017Inspection
    Investigated a complaint alleging failure to safeguard resident possessions and found safekeeping did not meet requirements.
    • Licensing—Failed to provide safe environment
    21 Aug 2017Inspection
    Investigated a complaint and found improper supervision, a licensing violation.
    • Licensing—Failed to assure resident was safe
    18 Jul 2017Abuse: Physical Abuse
    Investigated an allegation of abuse and found a failure to protect a resident from physical harm.
    • Abuse—Failed to provide safe environment
    20 Jun 2017Abuse: Neglect
    Investigated a neglect allegation; found a resident was not protected from physical harm, and a $300 fine was assessed.
    • Abuse—Failed to properly plan care
    16 Apr 2017Abuse: Neglect
    Investigated an abuse/neglect allegation of failing to assure timely medical treatment and found a deficiency for failing to protect a resident from physical harm; a $250 fine was assessed.
    • Abuse—Failed to assure timely medical treatment
    18 Nov 2016Abuse: Neglect
    Identified a neglect allegation; findings showed failure to follow the care plan and to protect residents from physical harm, and a $300 fine was assessed.
    • Abuse—Failed to follow care plan
    18 Nov 2016Abuse: Neglect
    Investigated a complaint alleging abuse/neglect and found violations involving failure to provide a safe environment and protect residents from inappropriate interaction.
    • Abuse—Failed to provide safe environment
    27 Oct 2016Abuse: Neglect
    Investigated an allegation of abuse/neglect related to falls and found failure to assess and intervene; a $300 fine was assessed.
    • Abuse—Failed to adequately care plan related to falls
    20 Oct 2016Abuse: Neglect
    Identified neglect and supervision deficiencies and a $300 fine was assessed.
    • Abuse—Failed to properly plan care
    20 Oct 2016Abuse: Neglect
    Investigated and substantiated neglect due to failing to intervene when a resident's condition changed and failing to address persistent weight loss.
    • Abuse—Failed to intervene when resident's condition changed
    20 Oct 2016Abuse: Neglect
    Investigated a neglect allegation and found inadequate hygiene care.
    • Abuse—Failed to follow care plan
    16 Oct 2016Abuse: Neglect
    Concluded that a neglect allegation related to falls was substantiated, with failure to assess and intervene.
    • Abuse—Failed to adequately care plan related to falls
    02 Aug 2016Abuse: Sexual abuse
    Found violations involving inadequate screening/assessment and failure to protect a resident from inappropriate sexual contact.
    • Abuse—Failed to perform adequate screening or assessment
    23 Jun 2016Abuse: Neglect
    Investigated the allegation and found that appropriate care was not provided.
    • Abuse—Failed to provide service
    13 Jun 2016Inspection
    Investigated an allegation of an unsafe environment and found substantiated violations involving protecting residents from inappropriate interaction.
    • Licensing—Failed to provide safe environment
    09 Jun 2016Inspection
    Found that program staff failed to report injuries of unknown origin to Adult Protective Services.
    • Licensing—Failed to investigate injury of unknown origin to rule out abuse
    09 Jun 2016Abuse: Neglect
    Found a deficiency related to falls care planning and protection from physical harm; assessed a $400 fine.
    • Abuse—Failed to adequately care plan related to falls
    26 Apr 2016Inspection
    Investigated and found that proper supervision was not provided, resulting in a licensing violation.
    • Licensing—Failed to provide safe environment
    19 Apr 2016Inspection
    Investigated the allegation and found that appropriate care was not provided.
    • Licensing—Failed to provide service
    08 Apr 2016Inspection
    Found insufficient staffing to meet residents' needs.
    • Licensing—Failed to provide appropriate staffing
    06 Apr 2016Abuse: Neglect
    Determined that residents were not protected from inappropriate interaction.
    • Abuse—Failed to provide safe environment
    18 Mar 2016Inspection
    Found failure to report potential or suspected abuse by staff.
    • Licensing—Failed to report potential or suspected abuse
    18 Mar 2016Inspection
    Investigated and found that staff failed to provide reasonable precautions to prevent residents from leaving.
    • Licensing—Failed to address resident's behavior
    17 Mar 2016Inspection
    Identified inadequate supervision that created a potentially unsafe environment.
    • Licensing—Failed to provide safe environment
    04 Mar 2016Inspection
    Found that supervision failed to provide a safe environment.
    • Licensing—Failed to provide safe environment
    24 Feb 2016Abuse: Neglect
    Investigated the allegation of improper care planning and found failures related to protecting residents from physical harm.
    • Abuse—Failed to properly plan care
    12 Feb 2016Abuse: Neglect
    Investigated the allegation and found a failure to provide a safe environment.
    • Abuse—Failed to provide safe environment
    12 Feb 2016Inspection
    Determined that the allegation of failing to provide a safe environment was substantiated, with findings of inadequate supervision.
    • Licensing—Failed to provide safe environment
    08 Feb 2016Inspection
    Investigated the allegation of failing to provide a safe environment and found a resident was not adequately protected from inappropriate interaction.
    • Licensing—Failed to provide safe environment
    27 Oct 2015Abuse: Neglect
    Investigated a neglect allegation and found a failure to assess and intervene when a resident's condition changed; a $300 fine assessed.
    • Abuse—Failed to intervene when resident's condition changed
    21 Oct 2015Inspection
    Investigated and substantiated a violation of resident rights due to failure to protect a resident from inappropriate interaction.
    • Licensing—Failed to assure resident rights
    25 Sept 2015Abuse: Neglect
    Investigated a neglect allegation and found a failure to provide a safe environment, including protection of a resident from inappropriate physical contact. The finding indicates a risk to resident safety.
    • Abuse—Failed to provide safe environment
    10 Sept 2015Abuse: Neglect
    Investigated a complaint alleging neglect and found failure to provide appropriate care, with a $2,500 fine assessed.
    • Abuse—Failed to provide service
    03 Jun 2015Abuse: Neglect
    Found neglect related to failing to protect a resident from physical harm; the allegation about addressing the resident's behavior substantiated.
    • Abuse—Failed to address resident's behavior
    10 Nov 2014Abuse: Neglect
    Investigated allegation of abuse/neglect and found that residents were not protected from inappropriate physical contact.
    • Abuse—Failed to provide safe environment
    10 Nov 2014Abuse: Neglect
    Investigated an abuse/neglect allegation; found residents weren't adequately protected from physical harm.
    • Abuse—Failed to provide safe environment
    22 Sept 2014Abuse: Neglect
    Determined the allegation to be substantiated that staff failed to intervene when a resident's condition changed; identified deficiencies and assessed a $300 fine.
    • Abuse—Failed to intervene when resident's condition changed
    22 Sept 2014Abuse: Neglect
    Determined that appropriate supervision was not provided, risking harm to residents.
    • Abuse—Failed to provide safe environment
    23 May 2014Abuse: Neglect
    Identified neglect due to failure to follow a care plan, which resulted in hospitalization. A $300 fine was assessed.
    • Abuse—Failed to follow care plan
    23 May 2014Inspection
    Investigated a medication safety issue and found a failure to provide a safe medication administration system and to follow the doctor's orders.
    • Licensing—Failed to provide a safe medication administration system
    13 May 2014Abuse: Neglect
    Investigated an abuse/neglect allegation and found that care was not followed as outlined in the care plan.
    • Abuse—Failed to follow care plan
    13 May 2014Abuse: Neglect
    Investigated an abuse/neglect allegation related to medication safety and found that a safe medication regime was not provided.
    • Abuse—Failed to provide a safe medication administration system
    27 Mar 2014Abuse: Physical Abuse
    Investigated a complaint and found that a resident was not protected from rough treatment, with two rule violations.
    • Abuse—Failed to protect resident from rough treatment
    27 Mar 2014Abuse: Verbal/Mental abuse
    Identified a violation for failing to protect a resident from inappropriate verbal comments.
    • Abuse—Failed to protect resident from mental or emotional abuse
    08 Oct 2013Abuse: Financial abuse
    Found substantiated financial abuse and failure to provide a safe environment; a resident's personal property was at risk of theft.
    • Abuse—Failed to provide safe environment
    01 Oct 2013Abuse: Neglect
    Investigated an allegation of resident harm and found failure to assess and intervene, leading to hospitalization.
    • Abuse—Failed to intervene when resident's condition changed
    22 Apr 2013Abuse: Physical Abuse
    Investigated allegations of physical abuse and found a failure to protect a resident from physical harm.
    • Abuse—Failed to protect resident from rough treatment
    07 Mar 2013Abuse: Neglect
    Found substantiated neglect due to failure to follow care plan, resulting in inadequate care.
    • Abuse—Failed to follow care plan
    07 Mar 2013Abuse: Neglect
    Found care was not provided as required, and a $600 fine was assessed.
    • Abuse—Failed to provide service
    11 Sept 2010Inspection
    Investigated the allegation of failing to follow the care plan and found neglect of care that left a resident unprotected.
    • Licensing—Failed to follow care plan

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