I'm very happy here - the friendly, attentive staff truly go above and beyond, listen, and create a family-like atmosphere with great care and service. The activity department is excellent (new events and volunteers keep residents busy all day), visitors are welcome anytime, and it's a well-regarded, pet-friendly southern Oregon community.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.29·(14)
Overall rating
5
4
3
2
1
Care
3.3
Staff
2.8
Meals
2.0
Amenities
2.0
Value
1.0
Pros
Caring, attentive staff
Staff frequently go above-and-beyond
Family-like atmosphere
Active, varied activities program
Strong volunteer support in activities
Wide range of resident events
Visitor-friendly and pet-friendly policies
Visually appealing interior and common spaces
Large multipurpose room with reading and TV resources
Generally positive local reputation in southern Oregon
Good overall food quality
Cons
Poor noise control and ongoing maintenance issues
Inconsistent staffing levels and high staff turnover
Variable staff professionalism and communication
Inconsistent responsiveness to resident calls and requests
Gaps in leadership accountability and management responsiveness
Inconsistent meal preparation and kitchen operations
Limited on-site personal services and resident internet access
Perceived misalignment of organizational priorities away from resident-centered care
Front-desk and customer-service inconsistency
Summary of reviews
Overall impression: Reviews present a bifurcated picture: many commenters praise the community for warm, caring employees and a lively activity program, while others raise operational and leadership concerns. Positive feedback centers on individual caregivers and the activities department, whereas negative feedback focuses on facility-level systems such as staffing, maintenance, and management accountability.
Care and staff: Numerous reviewers described staff members who are compassionate, attentive, and willing to provide extra assistance; families reported individualized attention and strong personal connections between staff and residents. At the same time, there are repeated concerns about inconsistent staffing levels, high turnover, and variable staff professionalism. Reports include delays in responding to call lights and instances of unprofessional communication tone. These patterns suggest that day-to-day care experience may depend heavily on which staff members are working and that continuity of caregivers can be uneven.
Dining: Dining impressions are mixed. Some reviewers find the food satisfactory, but others describe inconsistencies in meal preparation and kitchen operations, including concerns about the tone and conduct of kitchen staff. These comments point to variability in dining quality and service rather than a uniformly positive or negative dining program.
Activities and social life: The activities program is a clear strength. Reviewers consistently note an active, varied schedule with new and engaging events, strong volunteer involvement, and opportunities that keep residents occupied and socially engaged. The presence of a large multipurpose room and regular programming contributes to a busy social environment and is one of the facility’s primary draws.
Facilities and amenities: The facility is described as visually appealing with pleasant common areas and a sizable multipurpose room. However, maintenance and amenity gaps are repeatedly noted: ongoing noise problems (doors slamming, loud common-area activity), doors or hardware needing repair, limited on-site personal services (for example, no salon), and lack of resident Wi‑Fi. These facility and maintenance issues affect comfort and day-to-day convenience.
Management and organizational patterns: A salient theme is perceived weaknesses in leadership and accountability. Reviewers describe instances where complaints were not resolved to their satisfaction, front-desk/customer-service conflicts, and what some perceived as an institutional focus that favors staff or administrative considerations over resident-centered priorities. Taken together, these comments suggest opportunities for stronger managerial responsiveness, clearer escalation pathways for family concerns, and improved oversight of operational areas (maintenance, dining, staffing).
Notable patterns for prospective families: If prioritizing an active social program and warm one-on-one caregiver relationships, this community may be attractive. If consistent staffing, quiet environment, reliable responsiveness to call lights, and robust on-site amenities (Wi‑Fi, salon) are priorities, families should probe those areas during a tour and ask for recent staffing metrics, maintenance schedules, and examples of how leadership addresses complaints. A focused walkthrough of resident rooms, common-area noise at different times of day, and direct conversations with activities and nursing leadership will help clarify whether current strengths align with a prospective resident’s needs.
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Location
Orchards Assisted Living is located at 1018 Royal Ct, Medford, OR, 97504.
About Orchards Assisted Living
Orchards Assisted Living is a well-established care community situated in a peaceful neighborhood known for its beautiful surroundings and inviting atmosphere. At Orchards Assisted Living, residents enjoy a welcoming environment designed to promote both comfort and independence. The community features thoughtfully designed common areas and attractive outdoor spaces, allowing residents to relax and socialize in settings that feel like home. The staff at Orchards Assisted Living strive to foster a sense of belonging and security, ensuring that every person feels valued and supported as they go about their daily routines.
The living accommodations at Orchards Assisted Living are tailored to meet the needs of each resident, combining privacy with access to supportive care services. The residence offers a variety of apartment styles, each carefully appointed to provide safety, convenience, and a touch of personal flair. Residents have the opportunity to decorate their living spaces with cherished belongings, making each apartment a true reflection of individual taste and style. The community’s care philosophy centers on preserving dignity and maximizing independence, with an array of services available to adapt to the changing needs of each individual.
Dining is a highlight of the experience at Orchards Assisted Living, where meals are crafted to be both nutritious and enjoyable. The culinary team pays close attention to dietary preferences and restrictions, ensuring that everyone can look forward to mealtime. Social engagement is encouraged through a curated calendar of activities, events, and excursions, which are designed to appeal to various interests and abilities. Whether participating in creative arts, enjoying group fitness, joining a lively discussion, or exploring local attractions, residents have many opportunities to remain active and connected.
The community is also known for its dedicated team members who are passionate about enhancing the quality of life for residents. Compassionate care, attentive service, and respectful communication are the hallmarks of their approach. Orchards Assisted Living takes pride in maintaining a warm, family-like atmosphere, where friendships are easily formed among residents and staff alike. The blend of personalized attention, engaging programming, and a beautiful residential setting makes Orchards Assisted Living a place where seniors can truly thrive.
People often ask...
Orchards Assisted Living offers competitive pricing, with rates starting at a cost of $4,875 per month.
Orchards Assisted Living offers assisted living.
There are 16 photos of Orchards Assisted Living on Mirador.
The full address for this community is 1018 Royal Ct, Medford, OR 97504.
No, Orchards Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found a licensing violation involving theft of a resident's money and failure to protect property.
Licensing—Failed to provide safe environment
12 May 2025Kitchen
12 May 2025Kitchen
Found widespread unsanitary kitchen conditions not in compliance with food sanitation rules. The kitchen showed numerous issues including debris, discoloration, damaged shelving, and standing water.
Found neglect and abuse due to inadequate staff training and failure to follow treatment orders, which caused pain to the resident. A $250.00 fine was assessed.
Abuse—Failed to provide service
08 Sept 2023Inspection
08 Sept 2023Inspection
Investigated a case where a staff member allegedly exploited a resident by stealing pain medication, and the medication administration system was unsafe.
Licensing—Failed to provide a safe medication administration system
17 Aug 2023Licensure
17 Aug 2023Licensure
Found sanitation and maintenance deficiencies in the kitchen during the initial visit; subsequent follow-up determined substantial compliance.
Found that incontinence care was not provided timely, leaving the resident in soiled briefs and causing embarrassment and emotional distress, with a fine assessed.
Abuse—Failed to follow care plan
24 Jan 2023Abuse: Neglect
24 Jan 2023Abuse: Neglect
Investigated found that care plan wasn't followed, resulting in a resident fall and head injury during toileting due to an improper transfer and inadequate staff training.
Abuse—Failed to follow care plan
24 Jan 2023Abuse: Neglect
24 Jan 2023Abuse: Neglect
Investigated a complaint and found that safety during toileting was not monitored and timely help was not provided, causing pain and discomfort to the resident.
Abuse—Failed to assist with toileting
23 Jan 2023License Condition
23 Jan 2023License Condition
Determined that staffing levels were insufficient to meet residents' scheduled and unscheduled needs.
Regulatory Action—Failed to meet the scheduled and unscheduled needs of residents
23 Jan 2023License Condition
23 Jan 2023License Condition
Found that an acuity-based staffing tool was not used as required.
Regulatory Action—Failed to use an ABST
04 Oct 2022Complaint
04 Oct 2022Complaint
Identified deficiencies related to staffing requirements and the acuity-based staffing tool.
Deficiency—Licensing Complaint Investigation
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
03 Oct 2022Abuse: Neglect
03 Oct 2022Abuse: Neglect
Investigated a care-plan violation and found neglect and abuse from not turning the resident every 2 hours at night, which worsened the resident’s condition. A $500 fine was assessed.
Abuse—Failed to follow care plan
03 Oct 2022Abuse: Neglect
03 Oct 2022Abuse: Neglect
Found that toileting care was not provided properly, causing long waits and discomfort and constituting neglect and abuse.
Abuse—Failed to follow care plan
29 Sept 2022Inspection
29 Sept 2022Inspection
Investigated and found a failure to provide a safe environment for a resident, and a person allegedly exploited the resident financially.
Licensing—Failed to provide safe environment
03 Aug 2022Abuse: Neglect
03 Aug 2022Abuse: Neglect
Investigated an allegation of neglect and abuse and found that interventions were not implemented or monitored for a resident, resulting in a physical altercation and unreasonable discomfort to the affected individual.
Abuse—Failed to provide safe environment
25 Apr 2022Validation
25 Apr 2022Validation
Identified deficiencies in move-in evaluations, RN delegation for insulin, fire safety training, and heating/ventilation controls; a follow-up review noted substantial compliance.
Deficiency—Comment
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Rn Delegation and Teaching
Deficiency—Fire and Life Safety: Safety
Deficiency—Heating and Ventilation
04 Mar 2022Abuse: Neglect
04 Mar 2022Abuse: Neglect
Investigated a resident aggression case and found failure to appropriately plan care for physically aggressive behaviors, constituting neglect and abuse.
Abuse—Failed to properly plan care
14 Feb 2022Abuse: Neglect
14 Feb 2022Abuse: Neglect
Found that staff failed to respond promptly to a resident's call for help, delaying medical treatment after chest pains.
Abuse—Failed to assure timely medical treatment
27 Dec 2021Abuse: Neglect
27 Dec 2021Abuse: Neglect
Investigated a complaint and found a safe medication administration system was not provided, leading to hospitalizations in July 2021.
Abuse—Failed to provide a safe medication administration system
12 Dec 2021Abuse: Neglect
12 Dec 2021Abuse: Neglect
Investigated an allegation of abuse and neglect and found that a staff member touched a resident inappropriately during a massage, causing significant emotional harm and a failure to keep the resident safe.
Abuse—Failed to provide safe environment
12 Dec 2021Abuse: Neglect
12 Dec 2021Abuse: Neglect
Investigated a report of inappropriate touching that violated safety and resident rights, resulting in findings of abuse and neglect with a monetary penalty.
Abuse—Failed to provide safe environment
30 Nov 2021Inspection
30 Nov 2021Inspection
Determined that verbal and emotional abuse occurred and that a safe environment was not provided.
Licensing—Failed to provide safe environment
12 Oct 2021Abuse: Neglect
12 Oct 2021Abuse: Neglect
Investigated found neglect and abuse due to failing to follow the care plan, resulting in dried stool on clothing and catheter, a kinked catheter, skin breakdown and pain, and hospital treatment.
Abuse—Failed to follow care plan
17 Jul 2021Abuse: Neglect
17 Jul 2021Abuse: Neglect
Determined that a resident was at risk for skin breakdown due to incontinence and immobility after care plan checks were not performed during staffing shortages, constituting abuse and neglect.
Abuse—Failed to follow care plan
24 Jun 2021Inspection
24 Jun 2021Inspection
Investigated a complaint and determined neglect by a staff member who was heavily intoxicated, creating a risk of serious harm to a resident.
Licensing—Failed to provide safe environment
23 Apr 2021Abuse: Neglect
23 Apr 2021Abuse: Neglect
Investigated a complaint and found a failure to provide a safe medication administration system, resulting in neglect and abuse when prescribed diabetes medication was not available to a resident. A $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
02 Apr 2021Inspection
02 Apr 2021Inspection
Investigated an allegation that a staff member failed to administer medication as ordered and that a safe medication administration system was not provided, resulting in potential harm.
Licensing—Failed to provide a safe medication administration system
05 Feb 2021Abuse: Neglect
05 Feb 2021Abuse: Neglect
Determined that a safe medication administration system was not provided, resulting in a resident not receiving prescribed pain medication and experiencing unreasonable discomfort; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
02 Jan 2021Abuse: Neglect
02 Jan 2021Abuse: Neglect
Found a failure to provide a safe environment by not addressing fall risk, resulting in multiple falls and neglect.
Abuse—Failed to provide safe environment
17 Nov 2020Abuse: Neglect
17 Nov 2020Abuse: Neglect
Investigated a complaint and found a neglect and abuse violation due to delaying pain medication, causing excessive pain; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
25 Sept 2020Abuse: Neglect
25 Sept 2020Abuse: Neglect
Identified a failure to provide a safe environment and protect residents from aggressive behavior, constituting neglect and abuse.
Abuse—Failed to provide safe environment
05 Sept 2020Abuse: Neglect
05 Sept 2020Abuse: Neglect
Investigated and found a deficient medication administration system that caused unreasonable discomfort, constituting neglect and abuse; a $250 fine was assessed.
Abuse—Failed to provide a safe medication administration system
31 May 2020Inspection
31 May 2020Inspection
Found deficiencies in carrying out medication orders as prescribed, indicating problems with the medication administration system.
Licensing—Failed to provide a safe medication administration system
10 Apr 2020Inspection
10 Apr 2020Inspection
Investigated the allegation of financial exploitation and found a deficiency where a resident's property was not protected, resulting in theft.
Licensing—Failed to provide safe environment
12 Feb 2020Abuse: Neglect
12 Feb 2020Abuse: Neglect
Investigated found staff failed to follow the resident's care plan and delayed responses to call lights, resulting in neglect and loss of dignity.
Abuse—Failed to follow care plan
27 Nov 2019Inspection
27 Nov 2019Inspection
Determined that an unidentified individual financially exploited an alleged victim by taking money from a coin jar, constituting abuse. Also found a failure to protect the alleged victim from theft of property under Oregon Administrative Rules.
Licensing—Failed to provide safe environment
13 Aug 2019Inspection
13 Aug 2019Inspection
Investigated an allegation of failing to report potential or suspected abuse and found failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
20 Jun 2019Inspection
20 Jun 2019Inspection
Identified violations for failing to provide a safe environment.
Licensing—Failed to provide safe environment
18 Jun 2019Abuse: Neglect
18 Jun 2019Abuse: Neglect
Found neglect due to failing to provide basic care and a safe medication administration system, creating a serious risk of harm. A $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
19 Apr 2019Abuse: Neglect
19 Apr 2019Abuse: Neglect
Investigated an allegation of neglect in medication administration and identified a deficient medication system that risked serious harm to a resident.
Abuse—Failed to administer medication as ordered
20 Feb 2019Inspection
20 Feb 2019Inspection
Found the provider failed to provide required daily living activities, including assistance with a two-person transfer when needed.
Licensing—Failed to assist with transfer
20 Feb 2019Inspection
20 Feb 2019Inspection
Found staffing levels were not met and call lights were not answered promptly.
Licensing—Failed to answer call light in a timely manner
30 Jan 2019Abuse: Neglect
30 Jan 2019Abuse: Neglect
Found a neglect violation related to failing to administer medications as ordered, which posed serious risk of harm; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
29 Jan 2019Inspection
29 Jan 2019Inspection
Investigated a licensing complaint and substantiated a failure to report suspected abuse; a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
27 Jan 2019Abuse: Neglect
27 Jan 2019Abuse: Neglect
Found neglect due to failing to provide appropriate supervision, creating risk of physical harm and discomfort to a resident. A fine of $1,125 was assessed.
Abuse—Failed to follow care plan
20 Jan 2019Inspection
20 Jan 2019Inspection
Found failure to report suspected abuse. A $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
20 Jan 2019Abuse: Neglect
20 Jan 2019Abuse: Neglect
Investigated and found neglect creating a risk of serious harm by failing to provide basic care and services. A $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
12 Jan 2019Abuse: Neglect
12 Jan 2019Abuse: Neglect
Found neglect for failing to administer medications as ordered, which led to the resident's hospital visit. A $1,500 fine was assessed.
Abuse—Failed to administer medication as ordered
10 Jan 2019Abuse: Neglect
10 Jan 2019Abuse: Neglect
Found neglect related to failure to provide a safe medication administration system. A $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
04 Jan 2019Inspection
04 Jan 2019Inspection
Investigated an allegation and found that a call light was not answered in a timely manner.
Licensing—Failed to answer call light in a timely manner
04 Jan 2019Inspection
04 Jan 2019Inspection
Investigated the medication administration allegation and identified a failure to administer medication as ordered.
Licensing—Failed to administer medication as ordered
14 Dec 2018Inspection
14 Dec 2018Inspection
Found failure to intervene when a resident's condition changed, creating risk of serious harm.
Licensing—Failed to intervene when resident's condition changed
01 Dec 2018Abuse: Neglect
01 Dec 2018Abuse: Neglect
Investigated the allegation of failing to administer medication as ordered; found neglect in administering a resident's medication and assessed a $500 fine.
Abuse—Failed to administer medication as ordered
12 Nov 2018Inspection
12 Nov 2018Inspection
Identified a licensing violation for failing to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
21 Sept 2018Inspection
21 Sept 2018Inspection
Investigated a failure to report suspected abuse and identified violations, with a $1,000 fine assessed.
Licensing—Failed to report potential or suspected abuse
21 Sept 2018Abuse: Neglect
21 Sept 2018Abuse: Neglect
Determined neglect occurred due to failure to follow the care plan, resulting in physical harm to the resident, and a $250 fine was assessed.
Abuse—Failed to follow care plan
17 Sept 2018Inspection
17 Sept 2018Inspection
Found that suspected abuse was not reported. A $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
17 Sept 2018Abuse: Neglect
17 Sept 2018Abuse: Neglect
Investigated and found neglect due to failure to provide adequate hygiene and incontinence care, resulting in personal dignity issues. A $250 fine was assessed.
Abuse—Failed to provide service
08 Aug 2018Abuse: Financial abuse
08 Aug 2018Abuse: Financial abuse
Investigated a financial exploitation allegation and concluded that residents were not protected from exploitation by a caregiver, which led to financial loss.
Abuse—Failed to protect resident from financial exploitation
14 Jun 2018Inspection
14 Jun 2018Inspection
Found that a staff member verbally abused a resident, causing anguish and unreasonable discomfort.
Licensing—Failed to protect resident from verbal abuse
03 Apr 2018Abuse: Neglect
03 Apr 2018Abuse: Neglect
Found an inadequate medication system that led to hospitalization.
Abuse—Failed to administer ordered medication
26 Mar 2018Inspection
26 Mar 2018Inspection
Investigated an allegation of failure to report potential or suspected abuse. The allegation was sustained and a civil penalty was assessed.
Licensing—Failed to report potential or suspected abuse
26 Mar 2018Abuse: Neglect
26 Mar 2018Abuse: Neglect
Investigated an allegation of failing to administer medication as ordered and found the provider failing to provide appropriate care.
Abuse—Failed to administer medication as ordered
08 Mar 2018Inspection
08 Mar 2018Inspection
Found failure to report potential or suspected abuse.
Licensing—Failed to report potential or suspected abuse
08 Mar 2018Abuse: Neglect
08 Mar 2018Abuse: Neglect
Fined the licensee $500 after determining failure to provide appropriate care.
Abuse—Failed to properly plan care
19 Jul 2017Abuse: Neglect
19 Jul 2017Abuse: Neglect
Investigated an allegation of neglect; found residents were not protected from inappropriate verbal comments.
Abuse—Failed to address resident's behavior
14 Jun 2017Abuse: Neglect
14 Jun 2017Abuse: Neglect
Investigated an abuse/neglect allegation and found that care was not provided according to the care plan.
Abuse—Failed to follow care plan
14 Jul 2016Abuse: Financial abuse
14 Jul 2016Abuse: Financial abuse
Investigated the allegation of financial abuse and found residents were not protected from wrongful taking of resources.
Abuse—Failed to provide safe environment
12 Jul 2016Inspection
12 Jul 2016Inspection
Found that a safe environment was not provided and appropriate care was lacking.
Licensing—Failed to provide safe environment
24 Jun 2016Abuse: Neglect
24 Jun 2016Abuse: Neglect
Investigated a complaint and found a failure to adequately care plan related to falls and to protect a resident from physical harm.
Abuse—Failed to adequately care plan related to falls
09 Jun 2016Inspection
09 Jun 2016Inspection
Found noncompliance with keeping medication records current; the MAR was not marked at the time of the medication pass and was later changed, resulting in inaccurate documentation.
Licensing—Failed to keep medication record current or accurate
08 Jun 2016Inspection
08 Jun 2016Inspection
Determined that a rights violation occurred by failing to protect a resident from inappropriate interaction.
Licensing—Failed to assure resident rights
22 May 2016Inspection
22 May 2016Inspection
Found a deficiency in administering medication as ordered and in the medication system.
Licensing—Failed to administer medication as ordered
07 Mar 2016Inspection
07 Mar 2016Inspection
Found that residents did not receive appropriate care because the care plan was not followed.
Licensing—Failed to follow care plan
29 Dec 2015Inspection
29 Dec 2015Inspection
Investigated and found that a resident's rights were not protected due to an inappropriate interaction.
Licensing—Failed to assure resident rights
10 Dec 2015Inspection
10 Dec 2015Inspection
Investigated the allegation and found a deficiency in protecting a resident's rights due to an inappropriate interaction.
Licensing—Failed to assure resident rights
20 Oct 2015Inspection
20 Oct 2015Inspection
Found a violation for failing to protect a resident from inappropriate verbal comments.
Licensing—Failed to assure resident rights
05 Jun 2015Abuse: Physical Abuse
05 Jun 2015Abuse: Physical Abuse
Investigated a complaint of physical abuse and failure to provide a safe environment; found a resident was not protected from inappropriate interaction.
Abuse—Failed to provide safe environment
05 Jun 2015Abuse: Verbal/Mental abuse
05 Jun 2015Abuse: Verbal/Mental abuse
Determined that the resident was not protected from inappropriate verbal comments.
Abuse—Failed to protect resident from verbal abuse
14 Mar 2015Abuse: Neglect
14 Mar 2015Abuse: Neglect
Investigated the allegation of neglect and found failure to provide appropriate care.
Abuse—Failed to provide service
12 Feb 2015Abuse: Neglect
12 Feb 2015Abuse: Neglect
Found a deficient medication system and identified failure to administer medication as ordered.
Abuse—Failed to administer medication as ordered
15 Jan 2015Abuse: Neglect
15 Jan 2015Abuse: Neglect
Investigated an allegation of failing to administer medication as ordered and found an unsafe medication administration system.
Abuse—Failed to administer medication as ordered
21 Aug 2014Inspection
21 Aug 2014Inspection
Investigated the allegation of failing to provide a safe medication administration system and found a failure to provide an adequate system.
Licensing—Failed to provide a safe medication administration system
19 Aug 2014Abuse: Financial abuse
19 Aug 2014Abuse: Financial abuse
Investigated a financial abuse allegation and identified a deficiency in protecting residents from financial loss.
Abuse—Failed to provide safe environment
29 Jul 2013Inspection
29 Jul 2013Inspection
Investigated an allegation and found deficiencies in the medication administration system.
Licensing—Failed to provide a safe medication administration system
10 May 2013Inspection
10 May 2013Inspection
Found a violation involving resident rights due to inappropriate verbal interactions, indicating the resident wasn't adequately protected.
Licensing—Failed to assure resident rights
30 May 2012Abuse: Financial abuse
30 May 2012Abuse: Financial abuse
Determined that a resident's assets were not adequately protected, indicating financial abuse.
Abuse—Failed to provide safe environment
05 Nov 2011Abuse: Neglect
05 Nov 2011Abuse: Neglect
Investigated an allegation of abuse/neglect and found a resident was not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
10 Sept 2011Abuse: Financial abuse
10 Sept 2011Abuse: Financial abuse
Investigated allegations of financial abuse and found that residents' assets were not protected.
Abuse—Failed to provide safe environment
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