I'm happy with my choice - the staff are caring, attentive and informative, which gives me real peace of mind. The community is clean and welcoming, rooms are a decent size, and caregivers are always available to look after my mom. Dining is pleasant and activities like bingo keep residents engaged.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
2.60·(5)
Overall rating
5
4
3
2
1
Care
3.0
Staff
3.0
Meals
2.6
Amenities
4.0
Value
2.6
Reviews written on Mirador
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Location
Sapphire at Ridgeview is located at 872 Golf View Dr, Medford, OR, 97504.
About Sapphire at Ridgeview
Sapphire at Ridgeview sits on Golf View Drive in Medford, Oregon and provides care for seniors with different needs, from independent and assisted living to memory care, plus support for younger adults with disabilities or traumatic brain injuries, and there's also short-term or long-term skilled nursing and rehabilitation care if someone's coming back from a hospital stay or needs ongoing medical support, so you find people here who need just a bit of help and people who need round-the-clock attention, all getting services from friendly, well-trained staff and medical professionals who know what they're doing. The facility has 52 beds and offers both private and shared rooms, each with direct-access TV, housekeeping, laundry, and sometimes even home-style kitchens or kitchenettes; every room, even the bathing rooms, is set up to feel cheerful and comfortable, with safety features like sprinkler systems and accommodation for wheelchair users. Residents get three nutritious meals every day planned and made by chefs, with snacks and flexible dining options, and because some people can't do everything for themselves, there's always personal care assistants to help with dressing, bathing, and grooming, plus skilled medication management and support for incontinence or diabetes, and also care for folks who are non-ambulatory.
Sapphire at Ridgeview runs a memory care program for those with Alzheimer's or other forms of dementia, where staff build individualized care plans and provide specialized activities to help these residents stay active and engaged, and there are secure areas indoors and outdoors so people can be safe but still enjoy fresh air or join in group activities. The staff here organize social, educational, and religious programs, shopping trips, arts and crafts, exercise classes, health and wellness programs, and musical events, so there's always something to do and people to meet, and if someone wants to attend a community game or has a special wish, the team sometimes goes out of their way to help make it happen. There are indoor common spaces for gathering, game and activity rooms, reliable WiFi, guest parking, laundry, and cable TV for everyone, plus washers and dryers for anyone who wants to do their own laundry. Residents can bring small pets like cats or dogs if they keep to the weight limits, and the place tries to create a calm, home-like atmosphere with heated floors in the bathing rooms and thoughtful, bright decor.
Transportation services help residents get to medical appointments or shopping, and there are devotional services both on and off site for those who want to keep up with faith or spirituality. For people who need special care, Sapphire at Ridgeview offers respite and hospice care, focusing on physical, emotional, social, and spiritual support for residents and families especially as circumstances change. There are also programs set up for younger disabled adults and those with traumatic brain injuries, supporting them with life skills and emotional support. The center forms part of a network of Sapphire Health Services communities in Oregon and Washington. All the services, from maintenance to meal planning or personal care, aim to keep residents comfortable, safe, and living with dignity, and each person gets an individualized plan so their needs are met. The community at Sapphire at Ridgeview honestly tries to give everyone a high quality of life, connection, and daily opportunities for engagement, and while no place is perfect, people find a fairly welcoming space with care focused on what each person needs.
People often ask...
Sapphire at Ridgeview offers competitive pricing, with rates starting at a cost of $4,616 per month.
Sapphire at Ridgeview offers assisted living and memory care.
The full address for this community is 872 Golf View Dr, Medford, OR 97504.
No, Sapphire at Ridgeview does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Determined that medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
07 Feb 2026Abuse: Neglect
07 Feb 2026Abuse: Neglect
Found neglect for failing to administer prescribed pain medication as ordered, causing pain and withdrawal; $375 fine assessed.
Abuse—Failed to administer medication as ordered
19 Jan 2026Inspection
19 Jan 2026Inspection
Investigated a financial exploitation incident and found a violation for failing to protect a resident from financial abuse, with a $375 fine assessed.
Licensing—Failed to protect resident from financial exploitation
16 Jan 2026Abuse: Neglect
16 Jan 2026Abuse: Neglect
Found that the facility failed to follow the care plan by not accompanying the resident to a medical appointment, causing pain and significant discomfort.
Abuse—Failed to follow care plan
21 Nov 2025Licensure
21 Nov 2025Licensure
Found deficiencies in tracking controlled substances, use of side rails, and interior cleanliness and repair.
Identified extensive kitchen sanitation and maintenance deficiencies, including dirty surfaces, dust, and improper food storage. The required food sanitation standard was not met.
Found a violation for failing to protect a resident from financial exploitation when a staff member asked the resident to borrow money on two occasions and did not repay.
Licensing—Failed to protect resident from financial exploitation
22 Jul 2025Abuse: Neglect
22 Jul 2025Abuse: Neglect
Investigated a complaint and found that prescribed medications were not available, causing a resident to experience seizures and require hospitalization.
Abuse—Failed to have medication available
08 Jul 2025Inspection
08 Jul 2025Inspection
Investigated an allegation of not administering medications as ordered; found medication and treatment orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
16 Jun 2025Inspection
16 Jun 2025Inspection
Found the facility failed to provide a safe environment, with former staff gaining access to a resident's room.
Licensing—Failed to provide safe environment
12 May 2025Abuse: Neglect
12 May 2025Abuse: Neglect
Found neglect of care and abuse due to failure to plan care, leaving the resident outside in cold weather for 20 minutes without assistance; a $1,000 fine was assessed.
Abuse—Failed to properly plan care
31 Mar 2025Abuse: Neglect
31 Mar 2025Abuse: Neglect
Investigated a complaint of neglect in medication management and found that pain medications were not reordered timely, causing missed doses and increased pain.
Abuse—Failed to administer medication as ordered
22 Dec 2024Inspection
22 Dec 2024Inspection
Investigated a medication administration allegation and found a failure in the medication administration system. No adverse outcome was observed.
Licensing—Failed to administer medication as ordered
11 Dec 2024Abuse: Neglect
11 Dec 2024Abuse: Neglect
Found neglect and abuse due to failure to have prescribed pain medication available, causing pain and hospital care.
Abuse—Failed to administer medication as ordered
04 Jun 2024Licensure
04 Jun 2024Licensure
Concluded substantial compliance with meal services and food sanitation rules.
Deficiency—Comment
01 Aug 2023Abuse: Neglect
01 Aug 2023Abuse: Neglect
Found failure to provide oversight and monitoring of change of condition.
Abuse—Failed to provide oversight and monitoring of change of condition
10 Feb 2023Inspection
10 Feb 2023Inspection
Investigated and concluded that a resident was financially exploited and protections against exploitation were not maintained.
Licensing—Failed to protect resident from financial exploitation
21 Sept 2022Inspection
21 Sept 2022Inspection
Investigated found a staff person verbally abused a resident, causing emotional distress and loss of dignity. The provider failed to protect the resident, resulting in violations of resident rights and administrative rules.
Licensing—Failed to protect resident from verbal abuse
11 Jul 2022Validation
11 Jul 2022Validation
Identified multiple deficiencies in resident rights, health services, care planning, device safety, staffing, and meals sanitation.
Deficiency—Comment
Deficiency—Resident Rights and Protection - General
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
21 Jun 2022Abuse: Neglect
21 Jun 2022Abuse: Neglect
Found a violation of resident rights due to neglect and abuse related to laundry services, resulting in emotional discomfort and financial loss. A $250 fine was assessed.
Abuse—Failed to provide safe environment
16 Aug 2021Abuse: Neglect
16 Aug 2021Abuse: Neglect
Investigated the complaint and found failure to provide a safe environment, constituting abuse and neglect.
Abuse—Failed to provide safe environment
30 Jul 2021Abuse: Neglect
30 Jul 2021Abuse: Neglect
Found failure to provide a safe environment for a resident, constituting abuse and neglect.
Abuse—Failed to provide safe environment
25 Jul 2021Abuse: Neglect
25 Jul 2021Abuse: Neglect
Investigated and found a deficiency in providing a safe environment after a resident-to-resident altercation. A fine was assessed.
Abuse—Failed to provide safe environment
25 Jul 2021Abuse: Neglect
25 Jul 2021Abuse: Neglect
Found a violation of providing a safe environment that constitutes abuse/neglect; a $375 fine was assessed.
Abuse—Failed to provide safe environment
22 Jul 2021Abuse: Neglect
22 Jul 2021Abuse: Neglect
Found that the care plan for managing appointments and transportation wasn't followed, resulting in missed appointments and no transportation for a resident.
Abuse—Failed to follow care plan
09 Jun 2021Inspection
09 Jun 2021Inspection
Investigated an allegation of verbal/emotional abuse and determined that it occurred and protection from emotional abuse was not provided.
Licensing—Failed to protect resident from mental or emotional abuse
09 Jun 2021Abuse: Neglect
09 Jun 2021Abuse: Neglect
Investigated and found neglect of care and abuse due to failure to provide required services, with a fine assessed.
Abuse—Failed to provide service
17 Mar 2021Abuse: Neglect
17 Mar 2021Abuse: Neglect
Investigated a care incident found neglect and abuse due to not following the care plan, resulting in emotional harm and risk of serious harm; a fine was assessed.
Abuse—Failed to follow care plan
25 Dec 2020Abuse: Neglect
25 Dec 2020Abuse: Neglect
Investigated and found failures to plan care around a resident's known aggression, resulting in an assault in the dining area.
Abuse—Failed to properly plan care
07 Aug 2020Abuse: Neglect
07 Aug 2020Abuse: Neglect
Investigated a medication error where a resident received another resident's medication, causing unstable vital signs; found a failure to provide a safe medication administration system and noted abuse/neglect.
Abuse—Failed to provide a safe medication administration system
07 Dec 2019Abuse: Neglect
07 Dec 2019Abuse: Neglect
Investigated a reported altercation and found safety planning failures that allowed potential serious harm, constituting abuse and neglect.
Abuse—Failed to provide safe environment
07 Dec 2019Abuse: Neglect
07 Dec 2019Abuse: Neglect
Investigated a complaint about resident safety and concluded neglect and abuse occurred due to inadequate safety planning and insufficient interventions prior to an altercation.
Abuse—Failed to provide safe environment
30 Aug 2019Abuse: Neglect
30 Aug 2019Abuse: Neglect
Found a failure to provide a safe medication administration system that could result in medication not being administered as ordered, potentially harming a resident; the finding constitutes abuse and neglect.
Abuse—Failed to provide a safe medication administration system
05 Jul 2019Inspection
05 Jul 2019Inspection
Confirmed that resident rights were not adequately protected. The allegation involved a licensing violation with no harm or potential for minor harm.
Licensing—Failed to assure resident rights
22 Jan 2019Abuse: Financial abuse
22 Jan 2019Abuse: Financial abuse
Determined that a resident was financially exploited and that the alleged perpetrator failed to protect the resident from financial loss.
Abuse—Failed to protect resident from financial exploitation
21 Nov 2018Inspection
21 Nov 2018Inspection
Found that suspected abuse was not reported and a fine was assessed.
Licensing—Failed to report potential or suspected abuse
21 Nov 2018Abuse: Neglect
21 Nov 2018Abuse: Neglect
Investigated a substantiated neglect allegation for not providing a safe medication administration system. A $1,500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
08 Nov 2018Inspection
08 Nov 2018Inspection
Investigated an allegation and found a deficient safe medication administration system and failure to have medications ready per physician orders. The medications were not ordered in time to have them on hand for distribution.
Licensing—Failed to provide a safe medication administration system
27 Sept 2018Inspection
27 Sept 2018Inspection
Found that failing to administer ordered medication occurred due to an inadequate medication administration system, creating a risk of serious harm.
Licensing—Failed to administer ordered medication
21 Sept 2018Inspection
21 Sept 2018Inspection
Investigated the allegation of improper medication recordkeeping. Found deficiencies in the medication administration system that resulted in unreasonable discomfort and emotional harm.
Licensing—Failed to keep medication record current or accurate
24 Jul 2018Abuse: Financial abuse
24 Jul 2018Abuse: Financial abuse
Concluded that a person exploited residents by misusing monies held in payee accounts.
Abuse—Failed to protect resident from financial exploitation
12 Jun 2018Inspection
12 Jun 2018Inspection
Investigated the allegation and found a deficiency related to outdated quarterly evaluations and change-of-condition updates not reaching caregivers.
Licensing—Failed to keep resident record current or accurate
08 Sept 2017Abuse: Neglect
08 Sept 2017Abuse: Neglect
Found that the care plan was not followed and appropriate care was not provided.
Abuse—Failed to follow care plan
21 Oct 2016Abuse: Neglect
21 Oct 2016Abuse: Neglect
Investigated an allegation of abuse/neglect and found a failure to protect residents from physical harm.
Abuse—Failed to address resident's behavior
21 Mar 2015Abuse: Neglect
21 Mar 2015Abuse: Neglect
Investigated an allegation of neglect and found a failure to protect residents from physical harm.
Abuse—Failed to provide safe environment
08 Feb 2015Abuse: Neglect
08 Feb 2015Abuse: Neglect
Found deficiencies in care planning related to falls. This indicates care did not meet required standards.
Abuse—Failed to adequately care plan related to falls
08 Feb 2015Abuse: Neglect
08 Feb 2015Abuse: Neglect
Investigated and found that timely medical treatment was not provided.
Abuse—Failed to assure timely medical treatment
02 Nov 2014Inspection
02 Nov 2014Inspection
Investigated the allegation and identified violations for failing to protect a resident from inappropriate interaction.
Licensing—Failed to assure resident rights
19 Sept 2014Inspection
19 Sept 2014Inspection
Investigated the allegation and found that a safe environment was not provided.
Licensing—Failed to provide safe environment
04 Apr 2014Abuse: Financial abuse
04 Apr 2014Abuse: Financial abuse
Investigated and found a deficiency for financial abuse by failing to protect a resident from loss of medication.
Abuse—Failed to provide safe environment
04 Nov 2012Inspection
04 Nov 2012Inspection
Found a safety deficiency due to failing to provide a safe physical environment.
Licensing—Failed to address resident's behavior
04 Nov 2012Inspection
04 Nov 2012Inspection
Investigated the complaint and found a deficiency related to protecting residents from inappropriate verbal comments.
Licensing—Failed to address resident's behavior
30 Oct 2012Inspection
30 Oct 2012Inspection
Found a level 2 licensing violation for failing to protect a resident from physical harm.
Licensing—Failed to address resident's behavior
30 Oct 2012Inspection
30 Oct 2012Inspection
Found a licensing violation for failing to protect a resident from inappropriate verbal comments.
Licensing—Failed to address resident's behavior
20 Sept 2010Inspection
20 Sept 2010Inspection
Investigated an allegation of an unsafe environment and substantiated a deficiency in safe medication management.
Licensing—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Sapphire at Ridgeview. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sapphire at Ridgeview directly. There is no cost for this service. We are compensated by the community you select.
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