I moved my mother here and have been consistently impressed by the amazing care, attentive staff and management, and the warm, positive community. I'm very pleased and would recommend it-there's only minor room for improvement.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
3.75·(12)
Overall rating
5
4
3
2
1
Care
5.0
Staff
3.5
Meals
3.8
Amenities
1.0
Value
3.8
Reviews written on Mirador
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Location
West Wind Enhanced Care is located at 3130 Jaunipero St, Medford, OR, 97504.
About West Wind Enhanced Care
West Wind Enhanced Care sits in Medford, Oregon, next to the Centennial Golf Club, and gives seniors views of the green fairways while staying close to shops, dining, and health care. This senior living community offers several kinds of housing, including independent living, assisted living, memory care, board and care homes, and skilled nursing, so residents can live here as their needs change. The independent living spaces are maintenance-free, with choices like studios and one-bedroom apartments that have private baths, along with extras like Wi-Fi, pet-friendly rooms, and handicap accessibility. Skilled nursing services give 24-hour medical care, wound care, and rehabilitation, while registered nurses are always on duty. Assisted living staff help with daily routines, medication, bathing, and dressing, while meals come from a professional kitchen served in a bright, restaurant-style dining room, and home-style meals are on the menu each day.
Memory care happens in special secured areas called Vista View Mood and Memory Care as well as Roxy Ann Memory Community, where there are programs and activities designed to help residents with Alzheimer's or other kinds of dementia stay safe, comfortable, and as independent as possible, with staff trained to handle both mental health and traumatic brain injuries. The activities director plans plenty for everyone, such as outings to concerts, trips to the library, exercise classes, skill-building sessions, and a fun calendar packed with social events, all with wheelchair-friendly transportation available. There's short-term respite care if someone needs a break or temporary help, and seniors who want to stay home can get companionship and non-medical care through the home care program. Residents can choose private or semi-private rooms, board and care homes in small neighborhood settings, and there's a secure space and 24/7 support for those with memory issues. West Wind Enhanced Care works to fit care plans for each individual, whether someone wants an active lifestyle with no chores or full nursing support as their needs grow over time.
People often ask...
West Wind Enhanced Care offers competitive pricing, with rates starting at a cost of $4,529 per month.
West Wind Enhanced Care offers assisted living, memory care, and board and care.
The full address for this community is 3130 Jaunipero St, Medford, OR 97504.
No, West Wind Enhanced Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified food sanitation deficiencies in the kitchen, including undated raw meat storage, improper handwashing locations, and texture issues with modified diets.
Concluded substantial compliance with meal service and food sanitation requirements.
Deficiency—Comment
12 Jul 2024Inspection
12 Jul 2024Inspection
Investigated an allegation of failing to protect a resident from physical abuse and found that a staff member scratched the resident during a transfer, constituting abuse and neglect.
Licensing—Failed to protect resident from physical abuse
06 Jun 2024Inspection
06 Jun 2024Inspection
Investigated found a safety lapse when a skateboard was left unattended, causing a legally blind resident to trip and fracture a thumb.
Licensing—Failed to provide safe environment
19 Jan 2024Inspection
19 Jan 2024Inspection
Investigated a verbal/emotional abuse allegation and found that a staff member made derogatory comments to a resident and protections against abuse were lacking.
Licensing—Failed to protect resident from verbal abuse
14 Sept 2023Abuse: Neglect
14 Sept 2023Abuse: Neglect
Investigated found that failure to provide appropriate care for a known fall risk led to multiple falls and injuries; a $500 fine was assessed.
Abuse—Failed to provide service
13 Sept 2023Licensure
13 Sept 2023Licensure
Concluded substantial compliance with meal service requirements and food sanitation rules based on the visit.
Deficiency—Comment
12 Sept 2023Abuse: Neglect
12 Sept 2023Abuse: Neglect
Investigated and found a failure to provide a safe environment, constituting abuse and neglect; a fine was assessed.
Abuse—Failed to provide safe environment
05 Feb 2023Abuse: Neglect
05 Feb 2023Abuse: Neglect
Found a failure to provide a safe environment, resulting in a resident experiencing discomfort and loss of dignity due to a resident-to-resident incident.
Abuse—Failed to provide safe environment
10 Oct 2022Complaint
10 Oct 2022Complaint
Investigated and found deficiencies in medication administration, equipment maintenance, and call systems.
Deficiency—Licensing Complaint Investigation
Deficiency—Systems: Treatment Orders
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
01 Oct 2022Inspection
01 Oct 2022Inspection
Found failure to submit timely weekly reporting for vaccinated individuals, residents, and staff to the proper authority, ongoing for 30 days.
Licensing—Failed to submit timely or adequate staffing documentation
27 Sept 2022Inspection
27 Sept 2022Inspection
Investigated the allegation and found a deficiency in the call system that fails to connect resident units to the care staff center.
Licensing—Failed to assure resident rights
03 Sept 2022Abuse: Neglect
03 Sept 2022Abuse: Neglect
Investigated a resident-to-resident incident and found a failure to provide a safe environment, resulting in an injury and a $375 fine.
Abuse—Failed to provide safe environment
23 Aug 2022Validation
23 Aug 2022Validation
Determined compliance with applicable regulations.
Deficiency—Comment
10 Aug 2022Abuse: Neglect
10 Aug 2022Abuse: Neglect
Found a failure to provide a safe environment, resulting in a resident-to-resident altercation with injuries; a $188 fine was assessed.
Abuse—Failed to provide safe environment
01 Oct 2021Inspection
01 Oct 2021Inspection
Investigated an allegation of failing to administer medications as ordered and found a violation of Oregon Administrative Rules. The violation carried minor harm or potential for moderate harm.
Licensing—Failed to administer medication as ordered
01 Oct 2021Inspection
01 Oct 2021Inspection
Found equipment not kept in good repair, posing potential safety risk.
Licensing—Failed to provide safe environment
12 Jul 2021Abuse: Neglect
12 Jul 2021Abuse: Neglect
Investigated a complaint and found that a resident did not receive a safe environment, leading to abuse and neglect.
Abuse—Failed to provide safe environment
30 Aug 2020Inspection
30 Aug 2020Inspection
Investigated and found that a staff member administered another resident's medication without verifying ownership, creating an unsafe environment for the resident.
Licensing—Failed to provide safe environment
11 Feb 2020Abuse: Neglect
11 Feb 2020Abuse: Neglect
Concluded that a staff member failed to follow residents' behavioral plans, allowing an altercation and creating an unsafe environment, with a substantiated abuse/neglect finding and a fine assessed.
Abuse—Failed to provide safe environment
16 Jan 2020Abuse: Neglect
16 Jan 2020Abuse: Neglect
Found that a resident was left unsupervised on the back patio despite a care plan requiring supervision. A $338 fine was assessed.
Abuse—Failed to follow care plan
01 Jun 2019Abuse: Neglect
01 Jun 2019Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to follow the care plan resulting in risk of serious harm to a resident. A $500 fine was assessed.
Abuse—Failed to follow care plan
12 May 2019Abuse: Neglect
12 May 2019Abuse: Neglect
Found neglect of a resident by failing to protect from inappropriate interaction, risking serious harm. A fine of $188 was assessed.
Abuse—Failed to address resident's behavior
13 Aug 2018Inspection
13 Aug 2018Inspection
Found a licensing violation and substantiated that care plans weren't followed and residents were not protected from inappropriate interactions. A fine was assessed.
Licensing—Failed to follow care plan
22 Jun 2018Inspection
22 Jun 2018Inspection
Investigated and found neglect for failing to provide an adequate medication system and basic health and safety care.
Licensing—Failed to provide a safe medication administration system
18 Jun 2018Inspection
18 Jun 2018Inspection
Found that residents were not adequately protected from inappropriate physical contact.
Licensing—Failed to follow care plan
31 May 2018Abuse: Verbal/Mental abuse
31 May 2018Abuse: Verbal/Mental abuse
Found that verbal/mental abuse occurred and that alleged victims did not receive appropriate care.
Abuse—Failed to protect resident from verbal abuse
31 May 2018Abuse: Verbal/Mental abuse
31 May 2018Abuse: Verbal/Mental abuse
Investigated a verbal abuse allegation and found failures to protect residents from verbal abuse and to provide appropriate care to alleged victims.
Abuse—Failed to protect resident from verbal abuse
11 Jun 2016Abuse: Neglect
11 Jun 2016Abuse: Neglect
Investigated the allegation and found failures to protect residents from nonconsensual sexual contact.
Abuse—Failed to protect resident from inappropriate sexual contact
29 Jul 2015Abuse: Neglect
29 Jul 2015Abuse: Neglect
Investigated and found a neglect allegation related to not following a care plan and failing to protect individuals from physical harm; a $300 fine was assessed.
Abuse—Failed to follow care plan
08 May 2013Inspection
08 May 2013Inspection
Determined that residents were not adequately protected from unwanted physical contact.
Licensing—Failed to address resident's behavior
09 Jan 2013Inspection
09 Jan 2013Inspection
Investigated the allegation of failing to address a resident's behavior and found a safety deficiency.
Licensing—Failed to address resident's behavior
29 Dec 2012Abuse: Verbal/Mental abuse
29 Dec 2012Abuse: Verbal/Mental abuse
Determined that a resident was subjected to inappropriate verbal interactions and not protected from verbal abuse.
Abuse—Failed to protect resident from verbal abuse
29 Dec 2012Abuse: Physical Abuse
29 Dec 2012Abuse: Physical Abuse
Found a failure to protect a resident from physical abuse.
Abuse—Failed to protect resident from rough treatment
22 May 2011Abuse: Neglect
22 May 2011Abuse: Neglect
Found a deficient medication administration system that could cause harm to residents.
Abuse—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of West Wind Enhanced Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact West Wind Enhanced Care directly. There is no cost for this service. We are compensated by the community you select.
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