I'm very pleased with my mom's care - the community is clean, welcoming, and feels like home, with compassionate, knowledgeable staff and excellent nursing and dementia care. Meals are good, activities and outings are plentiful, communication is clear, and admissions/transfers run smoothly; I highly recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.50·(60)
Overall rating
5
4
3
2
1
Care
4.5
Staff
4.5
Meals
4.0
Amenities
3.9
Value
4.0
Pros
Compassionate, dementia-trained staff
Dementia-focused care model
Home-like, cheery common areas
Clean, well-maintained newer facility
On-site nursing and hospice coordination
Personalized care using life-history information
Engaging activity program with outings and group events
Flexible, resident-centered dining and feeding support
Salon/barber and multiple communal gathering spaces
Spacious resident rooms and social areas
Smooth hospital-to-admission and emergency procedures
Low staff turnover and consistent caregivers
Good value relative to regional alternatives
Family-friendly atmosphere and open visitation
Cons
Intermittent understaffing, especially on weekends
Inconsistent responsiveness to assistance requests
Variability in food quality and meal consistency
Sanitation and odor concerns in some rooms or common areas
Roommate-pairing challenges and resident-to-resident aggression risk
Property-management gaps resulting in missing personal items
Occasional management and communication gaps during transitions
Facility scale and layout may be overwhelming for some residents
Inconsistent activity engagement for less-social residents
Summary of reviews
Overall impression: Reviews describe Brookstone Alzheimer’s Special Care Center as a dementia-focused community with many strengths: staff that families characterize as compassionate and well trained in dementia care, a broadly home-like environment, and a generally clean, bright facility with multiple communal areas and on-site amenities. Many families highlight consistent caregiving teams, active nursing involvement (including hospice coordination), personalized care approaches that use life history, and efficient admission procedures. Value relative to higher-priced local options and a robust activity calendar with outings are also commonly noted.
Care and staff: The facility is repeatedly praised for dementia-specialized care and attentive staff interactions. Reviewers emphasize respectful, patient caregivers and skilled nursing support; several accounts describe hands-on feeding assistance, toileting checks on a set schedule, and clinical staff who communicate with families. Weekend and off-peak staffing levels are cited as an operational vulnerability in multiple accounts, producing intermittent delays in assistance, under-attended rooms, and uneven responsiveness to resident needs. Leadership and specific administrative staff are frequently commended for being helpful and communicative, though a minority of families noted gaps in communication or problem resolution during transitions or critical incidents.
Dining and activities: Dining is generally described positively — flexible meal times, accommodating caregivers who assist with feeding, and a trained chef offering varied menus. At the same time, reviewers mention variability in meal quality across time and occasionally food that did not meet expectations. The activity program is a clear strength: a full calendar with group visits, bus trips, movie nights, salon services, and outings is available. Engagement tends to be strong for many residents, though some families observed that less-social or more-impaired residents may not participate as consistently, and activity offerings can vary by unit.
Facility and amenities: The building and grounds are described as bright, newer, and well maintained, with multiple social spaces (TV rooms, reading areas, dining room, courtyard, fountain) and on-site services (barber/salon). Cleanliness is often praised, but there are isolated sanitation and odor concerns reported in certain rooms or public areas; these appear intermittent rather than universal. Room sizes and common spaces are generally appreciated, though the facility’s size and shared-room arrangements can feel overwhelming for some residents and families.
Management and operational patterns: Admissions, hospital transfers, and end-of-life coordination receive positive mentions for being smooth and well-explained. The community’s COVID-19 response and infection-control procedures were also noted positively. Operational weaknesses that emerge across reviews include intermittent understaffing (notably on weekends), inconsistent responsiveness to call-for-help requests, roommate-pairing challenges that can produce friction or safety concerns, and property-management gaps that have resulted in missing personal items for some residents. While leadership and certain staff members receive high praise, there are occasional accounts of delayed problem resolution or limited follow-through during specific incidents.
Notable patterns for prospective families: Brookstone appears well suited for families seeking a dementia-specialized, home-like setting with experienced caregivers, active programming, and on-site clinical support. Prospective residents and families should balance these strengths against operational considerations: evaluate typical staffing levels at different times (weekdays vs. weekends), review roommate and placement practices, ask about laundry and personal-property procedures, and tour the specific unit to assess odor/cleanliness and whether the facility’s size and activity level match the resident’s needs. Overall, the pattern of feedback suggests a facility with strong dementia expertise and many satisfied families, alongside a set of operational issues that deserve direct inquiry during the decision process.
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Location
Brookstone Alzheimer's Special Care Center is located at 5881 Woodside Dr SE, Salem, OR, 97306.
About Brookstone Alzheimer's Special Care Center
Brookstone Alzheimer’s Special Care Center is a dedicated memory care community in Salem, Oregon, focusing on providing compassionate and individualized care for those living with Alzheimer’s disease and other forms of dementia. The center is known for its unique Meaningful Moments® program, which sets the foundation for everything they do. This specialized approach is designed to go beyond basic safety and comfort by cherishing the whole person—their life experiences, personal history, and individual preferences are thoroughly explored and woven into daily life and activities. Brookstone Alzheimer’s Special Care Center believes that even as memory fades, residents maintain their capacity for joy, connection, and meaning.
The Meaningful Moments® program is the heart of the community’s care philosophy. Upon arrival, the staff spends time learning about each resident’s passions, achievements, family connections, career stories, hobbies, and personal interests. This in-depth understanding enables caregivers to design programming that supports not just physical needs but emotional, social, mental, and spiritual well-being. Activities and interactions are tailored in such a way that they engage residents on multiple levels, creating opportunities for genuine connection, engagement, and even the creation of new memories. Staff members become deeply attuned to the residents’ backgrounds, enabling stronger relationships built on trust and empathy.
Brookstone Alzheimer’s Special Care Center offers a spectrum of services, including memory care, respite care, and companion living arrangements. The environment is designed to provide comfort and security, with thoughtfully arranged spaces such as private and companion suites, some featuring shared or private baths. Residents can enjoy common areas like courtyards and social spaces, where they participate in a variety of programs—such as painting, group activities, and outdoor events—intended to nourish the mind, body, and spirit. Family-centered care is emphasized, ensuring that loved ones feel included and supported throughout the caregiving journey. At Brookstone Alzheimer’s Special Care Center, the focus is always on honoring the individuality of each resident, cultivating moments of fulfillment and happiness, and enabling residents to thrive in an environment enriched with exceptional care.
Sinceri Senior Living is a premier senior living management company founded in 1986 by Jerry Erwin and headquartered in Vancouver, Washington. Originally operating under the name JEA Senior Living, the company has grown substantially over its nearly four decades of operation to become a major player in the senior care industry. Today, Sinceri operates 83 communities across 21 states, serving approximately 5,330 seniors nationwide with a comprehensive range of living options designed to meet diverse care needs and lifestyle preferences.
The company offers three distinct levels of senior care: independent living, assisted living, and specialized memory care through their signature "Meaningful Moments" program. Their assisted living services include 24-hour licensed supervision, medication management, nutritious dining programs, and their exclusive "Elevate" Life Enrichment Program, which addresses four key wellness dimensions - physical, emotional, social, and intellectual aspects. The Meaningful Moments memory care program takes a unique person-centered approach, focusing on each resident's individual history, passions, and interests to create meaningful connections and engagement opportunities for those affected by Alzheimer's and related dementia conditions.
Sinceri's philosophy centers on treating residents like family and fostering genuine bonds between those who live and serve in their communities. Their mission emphasizes honoring the aging process while providing exceptional, person-centered care that empowers residents to maintain their independence and live their best lives regardless of care needs. The company believes that everyone deserves dignity, respect, and opportunities for joy and meaningful experiences, which drives their holistic approach to senior care that goes beyond basic safety and comfort to create truly enriching living environments.
The company has earned significant industry recognition, including certification as a Great Place to Work for seven consecutive years and multiple Forbes honors, including ranking as #78 among America's Best Midsize Employers in 2021 and recognition as one of America's Best Employers by State for Washington. In recent years, Sinceri has experienced substantial growth through strategic partnerships with major healthcare REITs including National Health Investors and Ventas, adding multiple properties in 2024 while maintaining strong operational performance with seven consecutive quarters of NOI growth and achieving pre-pandemic occupancy levels across their stabilized portfolio.
People often ask...
Brookstone Alzheimer's Special Care Center offers competitive pricing, with rates starting at a cost of $6,333 per month.
Brookstone Alzheimer's Special Care Center offers independent living, assisted living, and memory care.
There are 24 photos of Brookstone Alzheimer's Special Care Center on Mirador.
Yes, Brookstone Alzheimer's Special Care Center allows residents to age in place and adjust their level of care as needed.
The full address for this community is 5881 Woodside Dr SE, Salem, OR 97306.
No, Brookstone Alzheimer's Special Care Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that care planning failed to address fall risk and no changes were made after multiple falls, resulting in an injury and a $500 fine.
Abuse—Failed to properly plan care
30 Oct 2025Abuse: Neglect
30 Oct 2025Abuse: Neglect
Investigated a resident safety issue and found deficiencies in maintaining a safe environment due to a door alarm not sounding because batteries were dead and no system to check batteries.
Abuse—Failed to maintain a safe physical environment
30 Oct 2025Abuse: Neglect
30 Oct 2025Abuse: Neglect
Found abuse and neglect substantiated due to a nonworking door alarm and lack of monitoring, creating an unsafe environment during a resident-to-resident altercation.
Abuse—Failed to provide safe environment
19 Sept 2025Abuse: Neglect
19 Sept 2025Abuse: Neglect
Investigated abuse and neglect allegations; found a failure to provide a safe environment and inadequate care planning, with a fine assessed.
Abuse—Failed to provide safe environment
03 Jul 2025Inspection
03 Jul 2025Inspection
Investigated and found that a staff member did not follow a resident’s care plan during a sit-to-stand transfer, causing injuries.
Licensing—Failed to follow care plan
27 Apr 2025Abuse: Neglect
27 Apr 2025Abuse: Neglect
Found neglect due to failure to properly plan care to mitigate fall risk, resulting in multiple falls and injuries.
Abuse—Failed to properly plan care
12 Apr 2025Abuse: Neglect
12 Apr 2025Abuse: Neglect
Found a failure to provide a safe environment resulting in neglect and abuse of a resident.
Abuse—Failed to address resident's behavior
22 Nov 2024Kitchen
22 Nov 2024Kitchen
Found multiple deficiencies in food sanitation and administration, including poor kitchen upkeep, improper food handling, and training gaps.
Investigated a relicensure survey identified deficiencies in service planning, staffing time documentation, activity documentation, privacy, door locks, and administration; a follow-up determined substantial compliance.
Deficiency—Comment
Deficiency—Service Plan: General
Deficiency—Acuity-Based Staffing Tool
Deficiency—Individual Privacy: Own Unit
Deficiency—Individual Door Locks: Key Access
Deficiency—Limitations: Threats to Health and Safety
Deficiency—Administration Compliance
Deficiency—Compliance With Rules Health Care
Deficiency—Activities
07 Feb 2024Inspection
07 Feb 2024Inspection
Investigated and found a medication administration violation where medication was not administered as ordered, though no negative outcome occurred.
Licensing—Failed to administer medication as ordered
05 Jan 2024Licensure
05 Jan 2024Licensure
Concluded substantial compliance with meals and sanitation requirements.
Deficiency—Comment
29 Aug 2023License Condition
29 Aug 2023License Condition
Found that the facility failed to use an Acuity Based Staffing Tool as required.
Regulatory Action—Failed to use an ABST
20 Jul 2023Complaint
20 Jul 2023Complaint
Investigated a complaint and reviewed regulatory compliance; no deficiencies were described.
Deficiency—Licensing Complaint Investigation
Deficiency—Acuity-Based Staffing Tool
17 Jun 2023Inspection
17 Jun 2023Inspection
Found that a care plan for a known fall-risk resident was not followed, leading to a fall from a wheelchair. This indicates neglect and abuse and violation of resident rights.
Licensing—Failed to follow care plan
18 Jan 2023Licensure
18 Jan 2023Licensure
Identified deficiencies in kitchen cleanliness and in administration compliance; a follow-up concluded substantial compliance for meals and food sanitation rules.
Investigated and found failure to implement fall-risk interventions and care planning, resulting in neglect and abuse, with a $1500 fine assessed.
Abuse—Failed to properly plan care
31 Aug 2022Abuse: Neglect
31 Aug 2022Abuse: Neglect
Investigated an allegation of abuse and neglect; the care plan wasn't followed, leading to a resident slapping another during a resident-to-resident altercation.
Abuse—Failed to follow care plan
22 Jul 2022Abuse: Neglect
22 Jul 2022Abuse: Neglect
Identified neglect and abuse due to failing to follow a care plan, leading to an unwitnessed altercation where an arm was grabbed and red marks appeared.
Abuse—Failed to follow care plan
26 Jun 2022Abuse: Neglect
26 Jun 2022Abuse: Neglect
Found that a resident-to-resident altercation occurred and the care plan was not followed, resulting in a skin tear; a fine was assessed.
Abuse—Failed to follow care plan
29 Oct 2021Abuse: Neglect
29 Oct 2021Abuse: Neglect
Concluded that the care setting failed to provide a safe environment, resulting in neglect and abuse.
Abuse—Failed to provide safe environment
18 Jun 2021Abuse: Neglect
18 Jun 2021Abuse: Neglect
Investigated the incident and determined a failure to provide timely medical care led to a fractured femur. Found this constitutes neglect and abuse.
Abuse—Failed to provide safe environment
30 Jun 2020License Condition
30 Jun 2020License Condition
Investigated the allegation of failing to provide infection control and found that infection control was not provided, putting staff and residents at risk.
Regulatory Action—Failed to provide infection control
30 Jun 2020Abuse: Neglect
30 Jun 2020Abuse: Neglect
Investigated and found that a safe environment was not provided, resulting in a resident-to-resident altercation and a fine was assessed.
Abuse—Failed to provide safe environment
05 Jun 2020Abuse: Neglect
05 Jun 2020Abuse: Neglect
Found that a resident was not provided a safe environment, resulting in a swollen lip after being slapped by another resident.
Abuse—Failed to provide safe environment
01 May 2020Abuse: Neglect
01 May 2020Abuse: Neglect
Investigated a complaint and found that basic care and supervision were not provided, resulting in a resident injury.
Abuse—Failed to provide safe environment
16 Apr 2020Abuse: Neglect
16 Apr 2020Abuse: Neglect
Investigated an allegation of neglect and found that staff failed to provide a safe environment and to protect a resident from aggression, resulting in harm.
Abuse—Failed to provide safe environment
16 Apr 2020Abuse: Neglect
16 Apr 2020Abuse: Neglect
Investigated found neglect for failing to follow a care plan and protect a resident from aggression, resulting in a fine.
Abuse—Failed to follow care plan
11 Apr 2020Abuse: Neglect
11 Apr 2020Abuse: Neglect
Found a violation of providing a safe environment that caused neglect and abuse. A fine of $188 was assessed.
Abuse—Failed to provide safe environment
17 Jan 2020Abuse: Neglect
17 Jan 2020Abuse: Neglect
Found neglect by failing to protect a resident from being hit. A $375 fine was assessed.
Abuse—Failed to follow care plan
30 Jun 2019Abuse: Neglect
30 Jun 2019Abuse: Neglect
Found neglect by failing to provide basic care, resulting in a bruise on the resident's left upper arm; a $500 fine was assessed.
Abuse—Failed to follow care plan
16 Jun 2019Abuse: Neglect
16 Jun 2019Abuse: Neglect
Determined neglect due to inadequate supervision that resulted in a resident sustaining a skin tear.
Abuse—Failed to follow care plan
16 May 2019Abuse: Neglect
16 May 2019Abuse: Neglect
Investigated a neglect allegation and found failure to provide basic care and supervision, resulting in an arm injury to AV; a $500 fine was assessed.
Abuse—Failed to follow care plan
16 May 2019Inspection
16 May 2019Inspection
Found failure to report suspected abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
18 Jan 2019Abuse: Neglect
18 Jan 2019Abuse: Neglect
Found neglect due to failure to provide supervision for safety, creating a risk of serious emotional harm.
Abuse—Failed to properly plan care
16 Dec 2018Abuse: Neglect
16 Dec 2018Abuse: Neglect
Investigated a neglect allegation and found failure to provide basic care to keep an adult safe from risk of serious harm. A $375 fine was assessed.
Abuse—Failed to provide safe environment
08 Nov 2018Abuse: Neglect
08 Nov 2018Abuse: Neglect
Found neglect due to inadequate supervision that resulted in physical harm. A 375 fine was assessed.
Abuse—Failed to provide safe environment
04 Jun 2018Abuse: Physical Abuse
04 Jun 2018Abuse: Physical Abuse
Investigated and found staff failed to protect a resident from rough treatment, resulting in the resident being hit.
Abuse—Failed to protect resident from rough treatment
05 Mar 2018Inspection
05 Mar 2018Inspection
Found a deficiency for failing to provide a safe environment, which led to a resident-to-resident physical altercation; a fine was assessed.
Licensing—Failed to provide safe environment
05 Jan 2018Inspection
05 Jan 2018Inspection
Determined that care plans for residents were not implemented, resulting in a physical altercation.
Licensing—Failed to provide safe environment
04 Dec 2017Inspection
04 Dec 2017Inspection
Investigated and substantiated a failure to provide a safe environment, which led to resident altercations.
Licensing—Failed to provide safe environment
24 Nov 2017Abuse: Neglect
24 Nov 2017Abuse: Neglect
Found deficiencies in providing a safe environment, with care needs not assessed or intervened, leading to a physical altercation and bruising.
Abuse—Failed to provide safe environment
06 Nov 2017Inspection
06 Nov 2017Inspection
Investigated a safety allegation and found a deficiency where protection failed, causing an incident between residents RV1 and RV2.
Licensing—Failed to provide safe environment
10 Sept 2017Inspection
10 Sept 2017Inspection
Investigated the safety allegation and found a failure to assess and intervene, which allowed elopement from the premises.
Licensing—Failed to provide safe environment
08 Sept 2017Inspection
08 Sept 2017Inspection
Investigated an allegation that residents were not provided a safe environment and found failure to assess and intervene, leading to a noninjury resident-to-resident altercation.
Licensing—Failed to provide safe environment
28 May 2017Inspection
28 May 2017Inspection
Investigated an allegation of failure to provide a safe environment and found a safety deficiency that allowed a resident to be hit by another resident.
Licensing—Failed to provide safe environment
09 May 2017Inspection
09 May 2017Inspection
Found failure to provide a safe environment, increasing risk of injury to residents and leading to multiple altercations among residents, visitors, and staff.
Licensing—Failed to provide safe environment
04 Jan 2017Abuse: Neglect
04 Jan 2017Abuse: Neglect
Investigated an abuse/neglect allegation and found a failure to provide a safe environment that allowed a resident-to-resident altercation, resulting in a resident being scratched.
Abuse—Failed to provide safe environment
27 Dec 2016Abuse: Neglect
27 Dec 2016Abuse: Neglect
Investigated and found a failure to provide a safe environment that led to a resident not receiving medical treatment.
Abuse—Failed to provide safe environment
26 Nov 2016Abuse: Neglect
26 Nov 2016Abuse: Neglect
Investigated and found a failure to prevent a resident-to-resident altercation that caused a skin tear and bruising.
Abuse—Failed to provide safe environment
02 Nov 2016Abuse: Neglect
02 Nov 2016Abuse: Neglect
Found that the facility failed to assess and intervene with aggressive behaviors, leading to an altercation and a skin tear.
Abuse—Failed to provide safe environment
11 Oct 2016Inspection
11 Oct 2016Inspection
Investigated the allegation and found a failure to adequately assess and intervene, resulting in RVs hitting each other.
Licensing—Failed to provide safe environment
10 Oct 2016Inspection
10 Oct 2016Inspection
Investigated a failure to assess and intervene that could place residents at risk and identified a Level 2 violation.
Licensing—Failed to provide safe environment
02 Sept 2016Abuse: Neglect
02 Sept 2016Abuse: Neglect
Investigated a restraint-related concern and found a substantiated failure to protect a resident from physical restraints, resulting in skin tears and bruising.
Abuse—Failed to properly use restraint
02 Jun 2016Inspection
02 Jun 2016Inspection
Investigated an allegation of failing to provide a safe environment and identified a deficiency related to safety.
Licensing—Failed to provide safe environment
03 Sept 2015Abuse: Neglect
03 Sept 2015Abuse: Neglect
Investigated the allegation of failing to address resident's behavior and found that a safe environment was not provided.
Abuse—Failed to address resident's behavior
08 Jul 2015Abuse: Neglect
08 Jul 2015Abuse: Neglect
Investigated an allegation that staff failed to address a resident's behavior. Found that a safe environment was not provided.
Abuse—Failed to address resident's behavior
04 Nov 2014Abuse: Neglect
04 Nov 2014Abuse: Neglect
Found a safety deficiency that allowed a resident-to-resident altercation to occur.
Abuse—Failed to address resident's behavior
01 Nov 2014Abuse: Financial abuse
01 Nov 2014Abuse: Financial abuse
Investigated the financial exploitation allegation and found a failure to protect a resident from theft.
Abuse—Failed to protect resident from financial exploitation
07 Sept 2013Abuse: Neglect
07 Sept 2013Abuse: Neglect
Investigated abuse/neglect allegation and identified a deficiency in providing a safe environment.
Abuse—Failed to provide service
25 Aug 2013Abuse: Neglect
25 Aug 2013Abuse: Neglect
Investigated the allegation and identified a failure to provide appropriate care for a resident. The finding involved a level-2 deficiency affecting resident care.
Abuse—Failed to address resident's behavior
25 Dec 2012Abuse: Neglect
25 Dec 2012Abuse: Neglect
Investigated a neglect allegation and identified a failure to provide a safe environment. The finding noted that residents were not provided with a safe living environment.
Abuse—Failed to provide safe environment
13 Jul 2011Abuse: Financial abuse
13 Jul 2011Abuse: Financial abuse
Determined that a safe environment was not provided.
Abuse—Failed to provide safe environment
04 Mar 2011Abuse: Physical Abuse
04 Mar 2011Abuse: Physical Abuse
Investigated an allegation of physical abuse and identified a failure to provide a safe environment.
Abuse—Failed to protect resident from rough treatment
20 Oct 2010Abuse: Neglect
20 Oct 2010Abuse: Neglect
Investigated the allegation of neglect related to medication management and assessed a $300 fine.
Abuse—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Brookstone Alzheimer's Special Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookstone Alzheimer's Special Care Center directly. There is no cost for this service. We are compensated by the community you select.
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