Pricing ranges from
    $5,085 – 6,102/month

    Regency Woodland

    4710 Sunnyside Rd SE, Salem, OR 97302
    • Assisted Living

    Warm, attentive staff; happy resident

    I'm very pleased with Regency Woodland - the staff are warm, attentive, and caring, my loved one is happy and well cared for, and the small, home-like community is clean, well-maintained with tasty meals and engaging activities; communication is clear and responsive, so I'd recommend it for personalized assisted living.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.03·(39)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.1
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.3

    Pros

    • Compassionate, attentive caregiving staff
    • Familiar staff interactions with residents greeted by name
    • Small, close-knit community atmosphere
    • Home-like, cottage-style ambiance
    • Well-maintained grounds with gardens, water feature, and benches
    • Clean, tidy rooms and common areas
    • Individualized, a la carte care options
    • On-site amenities including a hair salon
    • Engaging activities and outings (bingo, church services, entertainment, shopping)
    • Regular family-oriented events and holiday programming
    • Respite care and flexible per-day pricing
    • Accommodation of special diets and clinical needs
    • On-call nursing and timely clinical responses
    • Pet-friendly policies and Medicaid acceptance

    Cons

    • High staff turnover and inconsistent staffing levels
    • Management and leadership consistency concerns
    • Staff conduct, professionalism, and teamwork
    • Inconsistent meal quality and dining satisfaction
    • Maintenance and upkeep gaps including odor concerns and deferred repairs
    • Unreliable transportation and late ride scheduling
    • Understaffing during some shifts affecting service delivery
    • Pricing transparency and perceived affordability issues
    • Gaps in valuables security and oversight
    • Variability in activity programming creativity and leadership

    Summary of reviews

    Regency Woodland receives a mix of strong endorsements and notable operational criticisms. Many families and residents praise the facility’s small, home-like scale, attentive caregiving, and well-kept outdoor spaces. The community’s cottage-style ambiance, tidy rooms, and accessible single-story layout contribute to a feeling of familiarity and comfort. Several reviews highlight individualized, a la carte care options, respite stays with per-day pricing, and practical amenities such as an on-site hair salon, pet-friendly policies, and Medicaid acceptance.

    Care quality and staff behavior are central themes. A substantial number of accounts emphasize compassionate, knowledgeable caregivers, quick clinical responses, and staff who know residents by name; reviewers cite instances where on-call nursing and proactive staff communication prevented emergency care. Those positives coexist with repeated concerns about staffing stability: reviewers describe high turnover, periods of understaffing, and uneven teamwork. These workforce patterns are closely tied to reports about inconsistency in professionalism and communication tone among some employees, which can affect perceived reliability of care.

    Dining and activities elicit mixed responses. Several reviewers praise the food, special holiday touches, and resident involvement in meal planning, as well as a variety of social programming (bingo, church services, outings, entertainment, and family dinner nights). Conversely, others note inconsistent meal quality and dissatisfaction with specific menus. Activity programming is generally described as engaging, but a subset of comments points to variability in creativity and leadership of the activities team.

    Facility and maintenance observations are similarly mixed. Many accounts describe clean common areas, pleasant landscaping, and attractive grounds with benches and water features. At the same time, some reviews identify maintenance shortfalls — deferred repairs, ceiling leak issues, and localized odor concerns — that suggest inconsistencies in upkeep. Transportation reliability is another operational weakness cited, with reports of late ride scheduling affecting appointments and outings.

    Management and operational patterns emerge as a dividing line in perceptions. Positive impressions of frontline staff coexist with critiques of administrative leadership; reviewers contrast “wonderful, hands-on caregivers” with concerns about managerial responsiveness, protocol adherence, and internal culture. Financial transparency and pricing are recurring topics: some families find the community good value, while others express frustration with costs and billing clarity. More serious singular incidents were mentioned in a small number of reviews (including concerns about valuables security and family communication following a resident’s death), indicating potential gaps in oversight and post-incident communication that would warrant direct inquiry.

    Recommendation for prospects: Regency Woodland may be a strong match for families seeking a small, personal assisted living environment with attentive caregivers, engaging social programming, and flexible respite options. Prospective residents and families should tour the property to assess maintenance standards firsthand, ask specific questions about staffing ratios and turnover, review meal-sampling options, and clarify transportation policies and pricing details. It is also reasonable to request information on valuables-security procedures and recent management responses to maintenance and staffing issues to better understand how the facility addresses the operational concerns noted in some reviews.

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    Location

    Map showing location of Regency Woodland

    Regency Woodland is located at 4710 Sunnyside Rd SE, Salem, OR, 97302.

    About Regency Woodland

    Regency Woodland sits in Salem, Oregon, right in the middle of the Willamette Valley, and offers both retirement and assisted living as well as respite care for those who might need a short-term stay, serving seniors from places like Salem, Keizer, Four Corners, and even McMinnville, with a total of 40 beds in a well-maintained building. The community's built around care and comfort, and you'll see trained staff around 24 hours a day to help with daily activities, medication reminders, and even getting to appointments when needed, and there's a licensed nurse doing monthly wellness checks. They've got a $900 community fee. Residents can choose from studio or one-bedroom apartments ranging from 365 to 440 square feet, and many units come with private bathrooms, Wifi, cable or satellite TV, and there's communal laundry and housekeeping. Some rooms have views of landscaped grounds or garden spaces, where residents can relax or visit with pets-though the policy's clear they support pets but don't allow small dogs. Parking's available for both residents and guests. Residents can also use the computer rooms, a library, activity rooms, and a full-service beauty salon and barber shop, and the grounds stay tidy and peaceful. You'll get three well-balanced, nutritious meals a day-there's a menu to choose from, with snacks all day-and meal options include eating in the shared dining room, taking room service, or having family and friends join for guest meals. The community runs housekeeping, linen, trash removal, and building maintenance for everyone, and there's a range of activities every day; you'll find arts and crafts, literary activities, music, group outings, tabletop games, and there are fitness and wellness programs too, with fitness classes and group trips organized for those who want them. The care team helps with personal needs like bathing, dressing, personal care, and mobility or wheelchair use, and they build care plans with residents and families so folks can stay as independent as possible. Guests get transportation for shopping and appointments. Regency Woodland suits folks who may not need 24-hour medical care, but can no longer live alone, offering a place where independence is encouraged and support is never far away. Social activities sometimes include residents in the planning of meals and events, and there are scheduled meetings for residents and family to keep everyone involved. The facility keeps up a strong sense of community and support, aiming to help each person thrive no matter their needs, and, of course, everything's regulated under an Oregon state license, number 535.

    About Regency Pacific Inc.

    Regency Woodland is managed by Regency Pacific Inc..

    Founded in the early 1980s in the rural Pacific Northwest, this family-owned company has empowered seniors for over 40 years with their mission "Bringing Independence to Living & Quality to Life." Headquartered in Bellevue, Washington, Regency Pacific operates 40+ licensed communities across the Pacific Northwest, California, and Hawaii.

    People often ask...

    Regency Woodland offers competitive pricing, with rates starting at a cost of $5,085 per month.

    Regency Woodland offers assisted living.

    There are 18 photos of Regency Woodland on Mirador.

    The full address for this community is 4710 Sunnyside Rd SE, Salem, OR 97302.

    No, Regency Woodland does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R126
    StatusActive
    Facility typeResidential Care Facility
    Capacity40 residents
    LicenseeBD Salem I, LLC
    EffectiveAugust 1st, 1988
    View the official license record

    Inspection Reports

    94

    Reports

    0

    Type A Citations

    0

    Type B Citations

    4

    Complaints

    16

    Years

    12 Mar 2026Licensure
    Found deficiencies in staffing and fire safety compliance, including inadequate two-person direct care coverage and missing annual resident fire safety instruction and unannounced fire drills.
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training for Residents
    06 Aug 2025Complaint
    Investigated and found deficiencies in implementing and updating the Acuity-Based Staffing Tool. Not evaluated all residents quarterly and not accurately captured care needs and time reflected in service plans.
    • DeficiencyAcuity Based Staffing Tool - Abst Time
    • DeficiencyAcuity Based Staffing Tool - Updates & Plan
    07 May 2025Abuse: Neglect
    Found deficiencies in falls prevention and resident safety after the resident, known to be at fall risk, suffered multiple falls and injuries due to lack of safety interventions.
    • AbuseFailed to properly plan care
    29 Jan 2025Inspection
    Found a deficiency in the development, maintenance, and implementation of an acuity-based staffing tool. The finding indicates noncompliance with staffing tool requirements.
    • LicensingFailed to use an ABST
    29 Jan 2025Inspection
    Found that a staff member emotionally abused and neglected a resident, and protection from emotional abuse was inadequate.
    • LicensingFailed to protect resident from mental or emotional abuse
    25 Jun 2024License Condition
    Investigated and found a failure to provide a safe environment.
    • Regulatory ActionFailed to provide safe environment
    21 Jun 2024Inspection
    Identified a deficiency in implementing and updating an acuity-based staffing tool in line with the applicable rule.
    • LicensingFailed to use an ABST
    11 Jun 2024Abuse: Neglect
    Investigated a failure to follow a resident's care plan for a diet order, resulting in delayed provision of the mechanical soft diet and lack of care-plan updates. A $250 fine was assessed.
    • AbuseFailed to follow care plan
    10 Jun 2024Validation
    Identified multiple deficiencies in administrative oversight, diet and medication management, activities, staff training, and safety procedures; a follow-up visit concluded substantial compliance.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyReasonable Precautions
    • DeficiencyResident Services: Activities
    • DeficiencySystems: Treatment Orders
    • DeficiencyAnnual and Biennial Inservice For All Staff
    • DeficiencyFire and Life Safety: Training For Residents
    22 May 2024Complaint
    Found that the service plan did not reflect the resident's needs and staff did not consistently check on the resident every two hours as required.
    • DeficiencyService Plan: General
    09 Apr 2024Abuse: Neglect
    Investigated a neglect allegation and found failure to implement fall prevention care planning, with multiple falls and an injury.
    • AbuseFailed to properly plan care
    24 Feb 2024Abuse: Neglect
    Investigated and found abuse by neglect due to failure to address fall risks and to plan adequate care, after a known fall risk resident fell and required medical treatment; a fine was assessed.
    • AbuseFailed to properly plan care
    11 Jan 2024Licensure
    Found significant sanitation and storage deficiencies on the initial visit; later determined substantial compliance on the follow-up.
    • DeficiencyComment
    • DeficiencyResident Services Meals, Food Sanitation Rule
    08 Dec 2023Inspection
    Found that multiple residents' service plans were not reflective of their needs.
    • LicensingFailed to properly plan care
    06 Dec 2023License Condition
    Found that an acuity-based staffing tool was not fully implemented.
    • Regulatory ActionFailed to use an ABST
    04 Dec 2023Abuse: Neglect
    Investigated the case and found failures to provide appropriate services according to care needs and to follow care plans, resulting in discomfort and neglect.
    • AbuseFailed to provide service
    27 Sept 2023Inspection
    Investigated the allegation and found that a safe medication administration system was not provided, causing missed dosages of prescribed medication.
    • LicensingFailed to provide a safe medication administration system
    27 Sept 2023Complaint
    Investigated a complaint and identified deficiencies in carrying out prescribed medication and treatment orders, with related concerns in meals sanitation and staffing.
    • DeficiencyLicensing Complaint Investigation
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencySystems: Treatment Orders
    • DeficiencyAcuity-Based Staffing Tool
    08 Aug 2023Abuse: Neglect
    Found neglect due to failure to properly plan care, resulting in a delayed response after a fall and causing resident discomfort; a fine was assessed.
    • AbuseFailed to properly plan care
    20 Jul 2023Abuse: Neglect
    Investigated and found neglect and abuse due to failure to plan care and supervise for a known fall risk, resulting in multiple falls and a broken foot; a fine of $750 was assessed.
    • AbuseFailed to properly plan care
    20 Jul 2023Abuse: Neglect
    Found that post-fall interventions were not implemented after the initial fall, resulting in further pain and discomfort. This constitutes neglect and abuse and violates resident rights.
    • AbuseFailed to provide safe environment
    30 Jun 2023Inspection
    Found failure to provide three daily nutritious meals with snacks seven days a week.
    • LicensingFailed to provide proper food/nutrition
    09 Feb 2023Abuse: Neglect
    Found neglect in incontinence care that left a resident in soiled briefs and caused discomfort. No wrongdoing by the assigned staff member was found, and a $500 fine was assessed.
    • AbuseFailed to provide peri care
    01 Feb 2023Licensure
    Determined substantial compliance with meal service and food sanitation requirements; no deficiencies were cited.
    • DeficiencyComment
    01 Dec 2022Abuse: Neglect
    Determined neglect and abuse due to failure to follow the care plan, leaving a resident in a compression garment for long periods and causing pain.
    • AbuseFailed to follow care plan
    24 Aug 2022Abuse: Neglect
    Investigated and determined that inadequate supervision and training led to an unsafe environment and resident discomfort; a fine was assessed.
    • AbuseFailed to provide safe environment
    02 Aug 2022Complaint
    Found deficiencies in implementing and updating an acuity-based staffing tool and aligning the staffing plan with its results, with long call-light response times observed.
    • DeficiencyAcuity-Based Staffing Tool
    30 Jun 2022Inspection
    Investigated the ABST-related allegation and found it was not fully implemented or updated. This resulted in a safety-related violation.
    • LicensingFailed to use an ABST
    30 Jun 2022Inspection
    Determined that insufficient staff to meet residents' needs led to an unsafe environment.
    • LicensingFailed to provide safe environment
    29 Jun 2022Inspection
    Found insufficient staffing to meet residents' needs, resulting in an unsafe environment.
    • LicensingFailed to provide safe environment
    28 Jun 2022Abuse: Neglect
    Investigated a care-related complaint and found that improper care planning and inadequate staff training during toileting caused pain and discomfort.
    • AbuseFailed to properly plan care
    26 May 2022Inspection
    Found violations for financial exploitation and an unsafe environment affecting a resident.
    • LicensingFailed to provide safe environment
    12 May 2022Abuse: Neglect
    Investigated a complaint and found neglect and abuse due to not following the care plan, leaving the resident in the bathroom for about 1.5 hours after using the call button; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    08 May 2022Inspection
    Investigated found that a caregiver failed to follow a resident's night-time care plan for incontinence, resulting in wet bedding.
    • LicensingFailed to follow care plan
    18 Dec 2021Abuse: Neglect
    Investigated findings show a resident did not receive hygiene assistance as required by the care plan, causing discomfort. This constituted neglect and abuse.
    • AbuseFailed to follow care plan
    05 Dec 2021Abuse: Neglect
    Investigated a complaint and found a failure to provide ostomy and catheter care, leading to serious illness and hospitalization.
    • AbuseFailed to provide service
    29 Nov 2021Abuse: Neglect
    Investigated and found abuse and neglect related to narcotics handling and manipulation of medication records by a staff member, with a fine assessed; other related allegations were not established or remained inconclusive.
    • AbuseFailed to provide a safe medication administration system
    29 Nov 2021Abuse: Neglect
    Identified financial exploitation and neglect tied to narcotics handling and supervision, with a fine assessed.
    • AbuseFailed to provide a safe medication administration system
    25 Nov 2021Abuse: Neglect
    Investigated found a staff member financially exploited a resident by taking narcotics and altering records, and neglect by the facility; a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    06 Nov 2021Abuse: Neglect
    Found a failure to administer a resident's anxiety medication, causing withdrawal symptoms. A $500 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    05 Oct 2021Abuse: Neglect
    Investigated abuse allegations; found a staff member financially exploited a resident by taking narcotics and altering records, with other related allegations not found or inconclusive and a fine assessed.
    • AbuseFailed to provide a safe medication administration system
    05 Oct 2021Abuse: Neglect
    Investigated a medication-safety complaint and found neglect in overseeing narcotic medication, resulting in theft of narcotics and a fine assessment.
    • AbuseFailed to provide a safe medication administration system
    27 Jul 2021Inspection
    Investigated an allegation of abuse and unsafe environment; findings documented physical abuse by a caregiver and a failure to provide a safe environment for a resident.
    • LicensingFailed to provide safe environment
    19 Jul 2021Validation
    Identified multiple deficiencies related to oversight, infection control, resident services, and environment with numerous citations.
    • DeficiencyComment
    • DeficiencyFacility Administration: Operation
    • DeficiencyFacility Administration: Quality Improvement
    • DeficiencyReasonable Precautions
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyResident Services: Adls
    • DeficiencyService Plan: General
    • DeficiencyService Plan: Service Planning Team
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyRes Hlth Srvc: On- and Off-Site Health Srvc
    • DeficiencySystems: Tracking Control Substances
    • DeficiencySystems: Medication Administration
    • DeficiencyRestraints and Supportive Devices
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyInspections and Investigation: Insp Interval
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyCall Sys, Exit Dr Alarm, Phones, Tv, Or Cable
    06 Jul 2021Abuse: Neglect
    Found neglect and abuse due to failure to plan care and provide supervision for a resident with a known history of falls, resulting in multiple falls and ongoing discomfort.
    • AbuseFailed to properly plan care
    06 Jul 2021Abuse: Neglect
    Identified neglect of care constituting abuse due to failure to provide appropriate wound care, which worsened the resident's condition. A $2000 fine was assessed.
    • AbuseFailed to provide appropriate skin care
    10 Jun 2021Abuse: Neglect
    Found neglect for failing to follow the resident's care plan and wound care, with repeated eight-hour gaps in checks that worsened condition; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    09 Jun 2021Inspection
    Found insufficient staff to meet residents' needs, resulting in an unsafe environment.
    • LicensingFailed to provide safe environment
    06 Jun 2021Abuse: Neglect
    Investigated and found a safety deficiency in the medication administration system that led to seven missed doses and caused physical pain.
    • AbuseFailed to provide a safe medication administration system
    21 May 2021Inspection
    Found insufficient staff to meet residents' scheduled and unscheduled needs, resulting in an unsafe environment.
    • LicensingFailed to provide safe environment
    21 May 2021Inspection
    Found a deficiency in providing a daily program of social and recreational activities.
    • LicensingFailed to notify family of suspected abuse
    21 May 2021Inspection
    Investigated a staffing allegation and found insufficient staff to meet scheduled and unscheduled resident needs, including activities and direct care.
    • LicensingFailed to provide appropriate staffing
    12 May 2021Inspection
    Found insufficient staff to meet residents' scheduled and unscheduled needs, creating a safety risk.
    • LicensingFailed to provide appropriate staffing
    11 May 2021Abuse: Neglect
    Found violations of care plan and resident rights due to staff not following orders to get the resident out of bed three times a day, causing mobility regression and emotional distress; a $500 fine was assessed.
    • AbuseFailed to follow care plan
    11 Mar 2021Abuse: Neglect
    Investigated an allegation of abuse and neglect related to medication administration safety; found a violation and a fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    20 Feb 2021Abuse: Neglect
    Found that a staff member did not administer medication as ordered, leading to illness and inability to eat. A $500 fine was assessed for neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    06 Feb 2021Abuse: Neglect
    Investigated and found a violation of resident rights due to an unsafe transfer that resulted in injury requiring hospitalization. A $500 fine was assessed.
    • AbuseFailed to provide safe environment
    28 Jan 2021Inspection
    Investigated a complaint and found neglect of care that led to a resident's knee injury after an improper transfer, and the environment was not safe.
    • LicensingFailed to provide safe environment
    19 Jan 2021Abuse: Neglect
    Investigated an allegation of neglect due to failure to monitor changes in condition and provide adequate nutrition and hydration, resulting in serious harm. A fine was assessed.
    • AbuseFailed to provide oversight and monitoring of change of condition
    01 Jan 2021Inspection
    Investigated an allegation of neglect and unsafe environment; found that a staff member lifted a resident off the floor without using a gait belt, causing discomfort and constituting abuse, and that a safe-environment violation occurred.
    • LicensingFailed to provide safe environment
    24 Jul 2020Inspection
    Identified a safety deficiency due to self-administered pandemic screening.
    • LicensingFailed to assure resident was safe
    29 Jun 2020Inspection
    Found a deficiency in exercising reasonable precautions to protect residents' health, safety, or welfare. The finding was substantiated.
    • LicensingFailed to assure resident was safe
    19 Sept 2019Abuse: Neglect
    Found violations involving failure to provide a safe medication administration system, resulting in a resident not receiving pain medication as needed.
    • AbuseFailed to provide a safe medication administration system
    28 Nov 2018Inspection
    Investigated the allegation of failing to report suspected abuse and identified a violation. A $1000 fine was assessed.
    • LicensingFailed to report potential or suspected abuse
    28 Nov 2018Abuse: Neglect
    Investigated the allegation and found neglect of basic care resulting in serious physical harm.
    • AbuseFailed to follow care plan
    06 Nov 2018Inspection
    Investigated the allegation and found medications ordered for a resident were not administered, which caused harm.
    • LicensingFailed to administer ordered medication
    06 Nov 2018Abuse: Neglect
    Found neglect for failing to provide basic care to a resident, resulting in harm and risk of serious harm.
    • AbuseFailed to answer call light in a timely manner
    06 Nov 2018Inspection
    Determined that failure to report suspected abuse occurred and assessed a $1,000 fine.
    • LicensingFailed to report potential or suspected abuse
    23 Oct 2018Inspection
    Found insufficient staffing to meet needs listed in resident service plans.
    • LicensingFailed to provide appropriate staffing
    11 Sept 2018Inspection
    Found neglect for failing to provide basic care by leaving an individual in wet, soiled diapers for 24 hours, risking serious harm.
    • LicensingFailed to follow care plan
    23 May 2018Abuse: Neglect
    Found deficiencies in care planning and safety that compromised a safe environment; a $500 fine was assessed.
    • AbuseFailed to properly plan care
    23 May 2018Inspection
    Investigated the allegation of failing to report potential or suspected abuse and found a violation, with a civil penalty assessed.
    • LicensingFailed to report potential or suspected abuse
    17 Apr 2018Inspection
    Investigated and found a failure to maintain a functional door alarm or call system, and the site was not in substantial compliance.
    • LicensingFailed to maintain functional door alarm or call system
    19 Mar 2018Condition
    Concluded the allegation of failing to provide a safe environment; findings showed failure to maintain substantial compliance.
    • Regulatory ActionFailed to provide safe environment
    19 Mar 2018Abuse: Neglect
    Found a deficient medication administration system resulting in an incorrect dose of pain medication for a resident.
    • AbuseFailed to provide a safe medication administration system
    23 Jan 2018Abuse: Neglect
    Investigated a neglect allegation and found a failure to provide a safe environment, leaving a resident outdoors for over an hour in cold and wet conditions.
    • AbuseFailed to provide safe environment
    09 Jan 2018Abuse: Neglect
    Investigated a complaint and found a deficient medication administration system that led to overdoses; a $15,000 fine was assessed.
    • AbuseFailed to provide a safe medication administration system
    06 Dec 2017Inspection
    Found that areas occupied by residents were not kept at 70°F, violating a state rule.
    • LicensingFailed to provide service
    28 Nov 2017Inspection
    Investigated and found a deficiency in the medication system that resulted in a resident not receiving prescribed medication.
    • LicensingFailed to provide medical treatment as ordered
    13 Nov 2017Abuse: Financial abuse
    Determined that financial abuse occurred and a resident was not protected from theft of money.
    • AbuseFailed to provide safe environment
    05 Oct 2017Abuse: Neglect
    Investigated a complaint alleging neglect; found that a resident was left on the toilet for an extended period, causing a fall and injury, and a $300 fine was assessed.
    • AbuseFailed to answer call light in a timely manner
    08 Sept 2017Abuse: Verbal/Mental abuse
    Found a deficiency due to inadequate supervision that led to staff taking inappropriate pictures of residents and humiliating them.
    • AbuseFailed to assure resident rights
    27 Aug 2017Abuse: Neglect
    Investigated a neglect allegation regarding medication administration; determined that medication was not administered as ordered, resulting in missed doses and hospitalization.
    • AbuseFailed to administer medication as ordered
    26 Aug 2017Inspection
    Investigated an allegation of failing to assist with toileting. Found that the care plan was not followed, resulting in a resident refusing to toilet.
    • LicensingFailed to assist with toileting
    09 Aug 2017Abuse: Neglect
    Investigated a complaint about falls care planning and found failure to assess and intervene, resulting in a fall and fractured hip; a $400 fine was assessed.
    • AbuseFailed to adequately care plan related to falls
    24 Jun 2017Abuse: Neglect
    Investigated a neglect allegation and found staff failed to follow the resident's care plan, leaving the resident in the shower for two hours.
    • AbuseFailed to assist with ambulation or mobility
    05 Jul 2016Abuse: Neglect
    Found failure to provide appropriate care for a resident; assessed a $300 fine.
    • AbuseFailed to properly plan care
    05 Jul 2015Abuse: Financial abuse
    Investigated and found a failure to protect a resident from theft.
    • AbuseFailed to provide safe environment
    27 Apr 2015Abuse: Neglect
    Investigated and found failure to provide appropriate care.
    • AbuseFailed to follow care plan
    24 Feb 2012Inspection
    Identified a failure to maintain an adequate medication system.
    • LicensingFailed to provide a safe medication administration system
    24 Feb 2012Inspection
    Investigated a nursing delegation violation and found failure to delegate MedAides who provided wound care.
    • LicensingFailed to comply with nursing delegation requirement
    29 Nov 2011Abuse: Financial abuse
    Concluded that a safe and secure environment was not provided. Two regulatory violations were cited.
    • AbuseFailed to provide safe environment
    20 Oct 2011Abuse: Neglect
    Investigated an allegation of neglect and found staff failed to intervene when the resident's condition changed, exposing the resident to moderate harm.
    • AbuseFailed to intervene when resident's condition changed
    14 Feb 2010Abuse: Financial abuse
    Found failure to provide a safe environment for residents.
    • AbuseFailed to provide safe environment

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