Compassionate, personalized dementia care experience
I placed my mom at Chateau Gardens and I'm very grateful for the small, homelike setting and truly attentive, loving staff. Care was personalized and the team - led by compassionate people like Lori and Kim - treated her like family, well trained for dementia and very responsive to our needs. She stayed engaged with abundant activities, outings, a welcoming dining room and even friendly dogs around the home. They supported us through hospital transports and end-of-life care with dignity and excellent communication. I felt her safe, happy, and well cared for.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
3.76·(25)
Overall rating
5
4
3
2
1
Care
4.5
Staff
3.9
Meals
3.0
Amenities
3.1
Value
3.0
Pros
Compassionate, family-style caregiving
Low resident-to-staff ratio
Dementia- and Alzheimer-focused staff training
Strong family communication and responsiveness
Engaging activity program (crafts, outings, frequent programming)
Personalized care plans with attentive wound and end-of-life care
Home-like, small residential setting
Clean and tidy common areas
Pleasant chef and generally well-regarded meals
Transparent flat-fee pricing
Welcoming and informative tour/admissions staff
Pet-friendly environment
Cons
Inconsistent staffing coverage and availability
Gaps in clinical-incident response and emergency escalation
Incontinence-care and sanitation inconsistencies
Older physical plant with limited modern updates
Small resident rooms and limited bathroom capacity
Variable administrative follow-through in admissions and property management
Inconsistent staff welcome and communication tone
Hidden location and limited on-site visibility
Summary of reviews
Overall impression: Chateau Gardens Memory Care is described by many families as a small, home-like memory-care residence with an emphasis on family-style, resident-centered caregiving. Reviewers frequently note compassionate leadership and caregiving staff who develop close relationships with residents, and several accounts highlight strong family communication, personalized care plans, attentive wound management, and peaceful end-of-life support. The facility's smaller scale and low resident-to-staff ratio are repeatedly cited as strengths that support individualized attention.
Care and staff: The facility is commonly portrayed as having devoted caregivers with dementia-focused training and a team-oriented culture. Leadership is described as compassionate and accessible, with specific praise for admissions and activities staff who help with transitions. At the same time, reviewers indicate variability in staff availability and tone: some families experienced highly attentive, communicative staff, while others described delays in assistance or less-welcoming interactions. Importantly, there are concerning accounts about clinical responsiveness and emergency escalation; these contrast with other reports of prompt transport support and strong clinical follow-through, suggesting inconsistent operational reliability in urgent situations.
Dining and activities: Dining is generally viewed positively—reviewers mention a pleasant chef and meals that residents enjoy. The facility appears to use an open or self-serve dining approach at times, which some families appreciate for its informality while others find less structured. Programming is a consistent positive: many reviewers cite frequent activities, crafts, outings (including weekly trips), and animal interactions that support engagement and socialization.
Facilities and environment: Château Gardens is characterized as a small, residential-style building that many find warm and homelike. Cleanliness and tidiness are reported in several accounts, but there are also notes of dust and room-level sanitation concerns. The physical plant is described as older and less updated than some alternatives; rooms are often small and bathroom access may be limited. The location can be discreet or difficult to find, which may affect visitors and first impressions.
Management and operations: Families appreciate pricing transparency (flat-fee model) and informative tours, and administrators are frequently commended for enthusiasm and collaboration. However, patterns of inconsistent administrative follow-through appear in admissions processing, promised services, and property-item management. Pet policies and the visible presence of dogs are welcomed by many but may be a mismatch for some prospective residents or family preferences.
Notable patterns and guidance for prospective families: Chateau Gardens presents a mix of clear strengths—compassionate, dementia-aware caregiving; strong activities and family communication; and a small, home-like setting—and operational weaknesses that warrant direct inquiry. Prospective families should prioritize in-person tours, observe staffing patterns at different times of day, ask about emergency response protocols and recent incident handling, review sanitation and incontinence-care procedures, confirm bathroom/room dimensions, and discuss the facility's modernization plans. For those seeking a warm, small-scale memory-care environment with active programming, Chateau Gardens may be a good fit, provided families verify operational consistency around clinical responsiveness and facility upkeep during their evaluation.
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Location
Chateau Gardens Memory Care is located at 2669 S Cloverleaf Loop, Springfield, OR, 97477.
About Chateau Gardens Memory Care
Chateau Gardens Memory Care sits on South Cloverleaf Loop in Springfield, Oregon, as a small and secure memory care community with space for 28 residents, and it's a place where people with dementia or similar memory problems get care in a setting that really tries to feel as much like home as possible, using love, patience, and understanding for those who have Alzheimer's and related conditions. The facility offers meals cooked by chefs every day, and if someone's got a pet, there's room for them, too, since pet-friendly apartments are part of what they offer, and outings and gardening happen outdoors when the weather allows. Staff use the Best Friends Approach to Dementia Care and focus on keeping things personal, responding to what residents like to do, what their hobbies are, and what makes them happy, with activity programs like The Circle of Life that get input from residents themselves so folks can feel more independent and active in their lives. There are signature programs-like J.I.W. (Joy, Independence, and Wellness), Welcome Home, and the Balance Fitness program for stronger muscles and better balance-and the staff runs pet therapy, gardening, music, and more, with input from both an elder council and a family council that help shape days to fit everyone's needs. The place stays open around the clock, has wheelchair access, and staff do their best to form lasting relationships with residents, aiming to build a sense of family and connection, while following safety and licensing rules for memory care. Memory care and respite care options are both available, amenities are tailored for folks who have trouble remembering, and there's a strong focus on keeping everyone as independent as possible, while also making sure they're secure, well-fed, and involved in decisions about their days. Residents, families, and staff work together in building routines and programs, all based on the idea that people living with dementia can still have moments of joy, independence, and wellness every day. The place is a Registered Eden Alternative Home, part of Ridgeline Management Company's network, and community members can share ideas and learn from each other to make care better over time.
People often ask...
Chateau Gardens Memory Care offers competitive pricing, with rates starting at a cost of $5,986 per month.
Chateau Gardens Memory Care offers assisted living and memory care.
There are 11 photos of Chateau Gardens Memory Care on Mirador.
The full address for this community is 2669 S Cloverleaf Loop, Springfield, OR 97477.
No, Chateau Gardens Memory Care does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found that the administrator was not scheduled on-site for at least 40 hours per week, violating state administrative rules.
Licensing—Failed to assure resident rights
03 Sept 2025Inspection
03 Sept 2025Inspection
Found insufficient direct care staffing to meet scheduled and unscheduled needs.
Licensing—Failed to assure resident rights
03 Sept 2025Inspection
03 Sept 2025Inspection
Investigated the allegation and found that an acuity-based staffing tool was not developed, maintained, or implemented.
Licensing—Failed to use an ABST
16 May 2025License Condition
16 May 2025License Condition
Found deficiencies showing the facility failed to provide a safe environment.
Regulatory Action—Failed to provide safe environment
14 May 2025Inspection
14 May 2025Inspection
Investigated and found a resident rights violation and neglect that constitutes abuse due to failure to follow the care plan, resulting in loss of personal dignity.
Licensing—Failed to assure resident rights
07 May 2025Licensure
07 May 2025Licensure
Identified multiple deficiencies across abuse reporting, resident evaluations, service plans, change of condition monitoring, medication management, staff training, and safety measures.
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Resident Right to Refuse
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Restraints and Supportive Devices
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Individual Door Locks: Key Access
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance with Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Secure Outdoor Recreation Area
24 Mar 2025Inspection
24 Mar 2025Inspection
Found that an administrator was not scheduled on-site for at least 40 hours per week. This violated Oregon Administrative Rules.
Licensing—Failed to assure resident rights
31 Dec 2024Kitchen
31 Dec 2024Kitchen
Found multiple deficiencies related to food sanitation, kitchen upkeep, and administration compliance, including lack of a commercial dishwasher for larger census and pervasive kitchen cleanliness issues.
Investigated the staffing allegation and found failures to fully implement and update an acuity-based staffing tool as required. Found staffing did not align with indications from ABST.
Regulatory Action—Failed to staff as indicated by ABST
11 Dec 2024Inspection
11 Dec 2024Inspection
Found that an acuity-based staffing tool was not fully implemented or updated. This deficiency was cited as a licensing violation.
Licensing—Failed to use an ABST
10 Dec 2024Abuse: Neglect
10 Dec 2024Abuse: Neglect
Identified failure to properly plan for a known fall risk, leading to falls and an injury.
Abuse—Failed to properly plan care
05 Dec 2024Inspection
05 Dec 2024Inspection
Identified a deficiency where the training program for direct care staff lacked methods to determine competency through evaluation, observation, or written testing.
Licensing—Failed to provide inservice
30 Nov 2024Abuse: Neglect
30 Nov 2024Abuse: Neglect
Investigated a complaint concluded there was a failure to provide a safe medication administration system, risking harm by a resident not receiving prescribed mental health medication.
Abuse—Failed to provide a safe medication administration system
26 Nov 2024Abuse: Neglect
26 Nov 2024Abuse: Neglect
Investigated and found neglect related to medication administration, resulting in a resident not receiving prescribed medications and a failure to notify the PCP, with a fine assessed.
Abuse—Failed to provide a safe medication administration system
26 Nov 2024Abuse: Neglect
26 Nov 2024Abuse: Neglect
Found that a safe medication administration system was not provided and medications were withheld from a resident, causing pain and discomfort.
Abuse—Failed to provide a safe medication administration system
26 Nov 2024Abuse: Neglect
26 Nov 2024Abuse: Neglect
Concluded that abuse and neglect occurred, with a staff member grabbing a resident by the collar, lifting them from a wheelchair, and dropping them, causing emotional and physical distress, and unsafe conditions due to lack of follow-up on concerning behavior.
Abuse—Failed to provide safe environment
26 Nov 2024Abuse: Neglect
26 Nov 2024Abuse: Neglect
Determined that neglect and verbal abuse occurred and created an unsafe environment due to lack of follow-up on concerning behavior.
Abuse—Failed to provide safe environment
25 Nov 2024Abuse: Neglect
25 Nov 2024Abuse: Neglect
Investigated allegations of abuse and neglect; found actions violating resident rights and creating an unsafe environment due to concerning staff conduct and lack of follow-up monitoring.
Abuse—Failed to provide safe environment
24 Nov 2024Abuse: Neglect
24 Nov 2024Abuse: Neglect
Investigated found a failure to provide a safe medication administration system, resulting in missed doses and resident distress. A related allegation against another staff member was inconclusive.
Abuse—Failed to provide a safe medication administration system
20 Nov 2024Complaint
20 Nov 2024Complaint
Identified deficiencies related to staffing requirements and to the acuity-based staffing tool updates.
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - Updates & Plan
14 Nov 2024Inspection
14 Nov 2024Inspection
Investigated an allegation of unsafe environment and found a deficiency: a commercial dishwasher was not provided.
Licensing—Failed to provide safe environment
14 Nov 2024Inspection
14 Nov 2024Inspection
Investigated the alleged failure to provide a safe environment and found that qualified awake direct care staffing was insufficient to meet 24-hour needs, creating an unsafe environment.
Licensing—Failed to provide safe environment
14 Nov 2024Inspection
14 Nov 2024Inspection
Concluded that a licensing violation occurred due to failure to fully implement and update an Acuity Based Staffing Tool.
Licensing—Failed to provide safe environment
13 Nov 2024Inspection
13 Nov 2024Inspection
Found a licensing violation related to failure to follow medication and treatment orders, leading to unsafe medication administration.
Licensing—Failed to provide a safe medication administration system
13 Nov 2024Abuse: Neglect
13 Nov 2024Abuse: Neglect
Found violations related to failure to provide incontinence care and nourishment, and to train staff, resulting in resident discomfort and rights violations.
Abuse—Failed to follow care plan
13 Nov 2024Abuse: Neglect
13 Nov 2024Abuse: Neglect
Found that the resident did not have a prescribed inhaler available when needed, causing unnecessary discomfort and constituting neglect and abuse.
Abuse—Failed to have medication available
24 Sept 2024Inspection
24 Sept 2024Inspection
Investigated and found that an acuity-based staffing tool was not fully implemented.
Licensing—Failed to provide safe environment
12 Sept 2024Abuse: Neglect
12 Sept 2024Abuse: Neglect
Identified failure to properly update care plans after known fall history, leading to multiple injury falls and deterioration in the resident's condition.
Abuse—Failed to properly plan care
29 Aug 2024Inspection
29 Aug 2024Inspection
Investigated the allegation and determined a failure to assure resident rights occurred.
Licensing—Failed to assure resident rights
29 Aug 2024Inspection
29 Aug 2024Inspection
Found a resident rights violation related to ensuring access to food at any time.
Licensing—Failed to assure resident rights
24 Aug 2024Inspection
24 Aug 2024Inspection
Investigated and found a deficiency in the safe medication administration system due to lack of approval by a pharmacist consultant, registered nurse, or physician.
Licensing—Failed to provide a safe medication administration system
03 Apr 2024Complaint
03 Apr 2024Complaint
Investigated allegations found deficiencies in policy against falsifying records, updating service plans, carrying out medication and treatment orders, maintaining an acuity-based staffing tool, and implementing a staff training/competency program.
Deficiency—Staffing Rqmt and Training: Training Rqmts
24 Mar 2024Inspection
24 Mar 2024Inspection
Determined that a licensing violation occurred due to failure to carry out medication orders as prescribed.
Licensing—Failed to provide a safe medication administration system
21 Mar 2024Inspection
21 Mar 2024Inspection
Investigated and found a licensing violation for failing to fully implement and update an acuity-based staffing tool.
Licensing—Failed to use an ABST
18 Mar 2024Inspection
18 Mar 2024Inspection
Investigated and found that the program to determine direct care staff competency was not in place and training records were not maintained.
Licensing—Failed to assure a qualified caregiver was present
18 Mar 2024Inspection
18 Mar 2024Inspection
Found a failure to immediately investigate and report abuse to the Department.
Licensing—Failed to provide safe environment
17 Mar 2024Inspection
17 Mar 2024Inspection
Investigated the complaint and found a deficiency for failing to update resident service plans quarterly.
Licensing—Failed to properly plan care
06 Jan 2024Inspection
06 Jan 2024Inspection
Investigated and determined that a licensing violation related to safe medication administration occurred due to failure to carry out medication and treatment orders as prescribed.
Licensing—Failed to provide a safe medication administration system
Identified a deficiency for not having a written policy prohibiting falsification of records.
Licensing—Falsified records
25 Dec 2023Inspection
25 Dec 2023Inspection
Found medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
06 Nov 2023License Condition
06 Nov 2023License Condition
Found that an Acuity Based Staffing Tool was not used as required.
Regulatory Action—Failed to use an ABST
07 Oct 2023Inspection
07 Oct 2023Inspection
Investigated reports of abuse and concluded that a licensing violation occurred due to failure to promptly investigate abuse and protect residents.
Licensing—Failed to provide safe environment
07 Oct 2023Inspection
07 Oct 2023Inspection
Investigated the ABST-related allegation and determined a licensing violation occurred.
Licensing—Failed to use an ABST
07 Oct 2023Inspection
07 Oct 2023Inspection
Investigated a complaint about staffing for health services and found that an Oregon licensed nurse was not regularly scheduled onsite and available for phone consultation.
Licensing—Failed to provide safe environment
14 Sept 2023Complaint
14 Sept 2023Complaint
Investigated the complaint and found no deficiencies.
Deficiency—Licensing Complaint Investigation
Deficiency—Service Plan: General
Deficiency—Systems: Treatment Orders
Deficiency—Acuity-Based Staffing Tool
14 Sept 2023Complaint
14 Sept 2023Complaint
Found deficiencies in resident records for five of seven sampled residents and failures to follow medication and treatment orders for those residents.
Deficiency—Licensing Complaint Investigation
Deficiency—Facility Administration: Records
Deficiency—Systems: Treatment Orders
14 Sept 2023Complaint
14 Sept 2023Complaint
Investigated and confirmed failures to carry out prescribed medication and treatment orders for two residents, including insulin dosing issues and missed doses.
Deficiency—Licensing Complaint Investigation
Deficiency—Systems: Treatment Orders
24 Aug 2023Abuse: Neglect
24 Aug 2023Abuse: Neglect
Identified violations of resident rights due to failure to follow a care plan, resulting in a resident's chair fall, neck fracture, and ongoing pain.
Abuse—Failed to follow care plan
20 Aug 2023Inspection
20 Aug 2023Inspection
Investigated the allegation and found a failure to carry out medication and treatment orders as prescribed.
Licensing—Failed to provide a safe medication administration system
20 Aug 2023Inspection
20 Aug 2023Inspection
Investigated the complaint and determined a deficiency around resident records preparation, completeness, accuracy, and preservation.
Licensing—Failed to provide safe environment
30 Jun 2023Licensure
30 Jun 2023Licensure
Determined substantial compliance with applicable rules after addressing prior kitchen sanitation and administration deficiencies.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
26 Jun 2023Abuse: Neglect
26 Jun 2023Abuse: Neglect
Identified neglect and abuse due to improper care planning that led to a resident-to-resident altercation and injury; a $375 fine was assessed.
Abuse—Failed to properly plan care
26 May 2023Inspection
26 May 2023Inspection
Found a violation involving unsafe medication administration practices with potential for harm.
Licensing—Failed to provide safe environment
17 May 2023Inspection
17 May 2023Inspection
Investigated and found a licensing violation for failing to immediately notify the local Department office of abuse or suspected abuse.
Licensing—Failed to provide safe environment
17 May 2023Inspection
17 May 2023Inspection
Investigated the allegation and found a licensing violation for not carrying out medication orders as prescribed.
Licensing—Failed to provide safe environment
22 Feb 2023Inspection
22 Feb 2023Inspection
Determined a violation occurred due to failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
14 Dec 2022Abuse: Neglect
14 Dec 2022Abuse: Neglect
Found a violation of a safe medication administration system that led to a resident receiving another resident's medication and needing hospital treatment. A $375 fine was assessed.
Abuse—Failed to provide a safe medication administration system
26 Oct 2022Abuse: Neglect
26 Oct 2022Abuse: Neglect
Investigated a complaint found that the care plan was not followed, resulting in neglect and abuse; a $500 fine was assessed.
Abuse—Failed to follow care plan
01 Jul 2022Abuse: Neglect
01 Jul 2022Abuse: Neglect
Investigated and found a failure to provide transportation for medical appointments, placing the resident at risk and constituting abuse and neglect; a $250 fine was assessed.
Abuse—Failed to provide transportation for medical or social purposes
27 Jun 2022Inspection
27 Jun 2022Inspection
Identified a deficiency for failing to keep equipment in good repair.
Licensing—Failed to provide transportation for medical or social purposes
07 Jun 2022Abuse: Neglect
07 Jun 2022Abuse: Neglect
Found neglect and abuse due to failing to ensure bed/chair alarms were working, resulting in two falls and a broken hip. A $1500 fine was assessed.
Abuse—Failed to follow care plan
04 Apr 2022Validation
04 Apr 2022Validation
Identified extensive deficiencies across resident evaluations, service planning, change-in-condition monitoring, medication delegation, safety, environmental maintenance, nutrition, and activities during the re-licensure review.
Deficiency—Comment
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Rn Delegation and Teaching
Deficiency—Systems: Treatment Orders
Deficiency—Fire and Life Safety: Safety
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Administration Compliance
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Secure Outdoor Recreation Area
17 Feb 2022Abuse: Neglect
17 Feb 2022Abuse: Neglect
Found a neglect and abuse violation due to insufficient supervision and failure to provide a safe environment.
Abuse—Failed to provide safe environment
29 Jan 2022Abuse: Neglect
29 Jan 2022Abuse: Neglect
Investigated and found that a care plan was not followed, leading to neglect and abuse; a fine was assessed.
Abuse—Failed to follow care plan
12 Nov 2021Abuse: Neglect
12 Nov 2021Abuse: Neglect
Investigated a report of inappropriate sexual contact toward a resident; found abuse and neglect with a $500 fine assessed.
Abuse—Failed to protect resident from inappropriate sexual contact
31 Oct 2021Abuse: Neglect
31 Oct 2021Abuse: Neglect
Identified violations for failing to provide a safe environment and adequate supervision, leading to abuse and neglect.
Abuse—Failed to provide safe environment
02 Oct 2021Abuse: Neglect
02 Oct 2021Abuse: Neglect
Investigated a safety complaint and found safety failures due to not keeping residents of opposite genders apart, creating risk of harm. The deficiencies were related to neglect and abuse in safeguarding residents.
Abuse—Failed to provide safe environment
13 Jul 2021Abuse: Neglect
13 Jul 2021Abuse: Neglect
Investigated allegations of abuse and neglect involving failure to plan care and separate residents, leading to repeated sexualized behavior toward a resident; a $500 fine was assessed.
Abuse—Failed to properly plan care
06 Aug 2020Abuse: Neglect
06 Aug 2020Abuse: Neglect
Investigated and found abuse and neglect due to failure to protect a resident from unwanted advances.
Abuse—Failed to protect resident from inappropriate sexual contact
05 Feb 2020Abuse: Neglect
05 Feb 2020Abuse: Neglect
Found neglect and abuse due to failure to follow the care plan and respond to a bed alarm, resulting in a resident's injury requiring hospital transport.
Abuse—Failed to follow care plan
04 Dec 2019Abuse: Neglect
04 Dec 2019Abuse: Neglect
Investigated a report and found neglect and abuse due to insufficient supervision; an incident occurred where one person pinched the Alleged Victim, causing discomfort.
Abuse—Failed to provide safe environment
08 Nov 2019Abuse: Neglect
08 Nov 2019Abuse: Neglect
Found neglect due to inadequate supervision that resulted in actual harm; a fine was assessed.
Abuse—Failed to adequately care plan related to falls
01 May 2019Abuse: Neglect
01 May 2019Abuse: Neglect
Found neglect of basic resident care that caused significant emotional harm and discomfort, with a fine assessed.
Abuse—Failed to assure resident rights
30 Aug 2018Abuse: Neglect
30 Aug 2018Abuse: Neglect
Investigated and found neglect for failing to provide medical assistance, resulting in a $500 fine. The finding involved moderate harm or potential for serious harm.
Abuse—Failed to provide oversight and monitoring of change of condition
30 Aug 2018Inspection
30 Aug 2018Inspection
Determined that a licensing violation occurred for failing to report suspected abuse, and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
25 Jul 2018Inspection
25 Jul 2018Inspection
Concluded that medication administration was not provided safely, risking serious harm to residents.
Licensing—Failed to provide a safe medication administration system
01 Jan 2018Inspection
01 Jan 2018Inspection
Found a deficiency in maintaining a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
30 Jun 2017Inspection
30 Jun 2017Inspection
Found that the care plan was not followed when feeding a resident.
Licensing—Failed to follow care plan
03 Sept 2016Abuse: Neglect
03 Sept 2016Abuse: Neglect
Investigated the allegation of neglect and found a failure to provide a safe environment.
Abuse—Failed to provide safe environment
17 Jul 2016Abuse: Neglect
17 Jul 2016Abuse: Neglect
Found deficiencies in maintaining a safe environment and addressing resident behavior.
Abuse—Failed to address resident's behavior
23 Feb 2016Abuse: Neglect
23 Feb 2016Abuse: Neglect
Investigated a neglect allegation and found a failure to assess and intervene regarding a resident's behavior.
Abuse—Failed to address resident's behavior
09 Dec 2015Abuse: Neglect
09 Dec 2015Abuse: Neglect
Found inadequate supervision that led to a resident-to-resident altercation.
Abuse—Failed to provide safe environment
18 Jul 2015Inspection
18 Jul 2015Inspection
Determined that there was a failure to provide a safe environment, resulting in a resident-to-resident altercation.
Licensing—Failed to provide safe environment
06 Jul 2015Abuse: Physical Abuse
06 Jul 2015Abuse: Physical Abuse
Found that a resident was not protected from physical harm by another resident.
Abuse—Failed to provide safe environment
06 Jul 2015Abuse: Verbal/Mental abuse
06 Jul 2015Abuse: Verbal/Mental abuse
Investigated an allegation of verbal/mental abuse and failure to provide a safe environment. Found that a resident was subjected to verbal/emotional wrongdoing.
Abuse—Failed to provide safe environment
22 Jan 2014Abuse: Neglect
22 Jan 2014Abuse: Neglect
Investigated and substantiated failure to address a resident's behavior, with a $450 fine assessed.
Abuse—Failed to address resident's behavior
07 Oct 2013Abuse: Neglect
07 Oct 2013Abuse: Neglect
Found a deficiency in providing a safe environment.
Abuse—Failed to provide safe environment
10 Jul 2013Inspection
10 Jul 2013Inspection
Investigated an allegation of failing to follow the care plan and found that inappropriate care was provided to a resident.
Licensing—Failed to follow care plan
18 Jun 2013Abuse: Physical Abuse
18 Jun 2013Abuse: Physical Abuse
Determined that a resident was not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
25 Jan 2013Abuse: Neglect
25 Jan 2013Abuse: Neglect
Investigated a complaint alleging neglect and improper care planning and found a resident was exposed to rough treatment.
Abuse—Failed to properly plan care
10 Oct 2012Inspection
10 Oct 2012Inspection
Found failure to follow the care plan and provide appropriate care.
Licensing—Failed to follow care plan
27 Jun 2010Abuse: Neglect
27 Jun 2010Abuse: Neglect
Found a failure to keep a safe environment; a $250 fine was assessed.
Abuse—Failed to provide safe environment
16 Jun 2010Abuse: Neglect
16 Jun 2010Abuse: Neglect
Identified a safety deficiency due to failure to follow the care plan, with potential for moderate harm.
Abuse—Failed to follow care plan
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Chateau Gardens Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Chateau Gardens Memory Care directly. There is no cost for this service. We are compensated by the community you select.
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