The Esther at Riverbend

    3535 East Game Farm Road, Springfield, OR, 97477
    3.3 · 4 reviews
    • Assisted living
    AnonymousCurrent/former resident
    2.0

    Nice facility but unreliable care

    I moved into a newly opened, visually appealing facility and the staff were warm, attentive and helped me adjust, but the experience was mixed. Despite friendly caregivers, care was unreliable - missed wound care and medication discontinuations, poor PCP communication, inconsistent housekeeping/laundry, unfulfilled off-site activities, broken promises about Medicaid contracts, no ramp access, and sudden deposit/rent increases - so I can't recommend it until those serious issues are fixed.

    Pricing

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    Amenities

    3.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.7
    • Meals

      3.3
    • Amenities

      4.0
    • Value

      1.5

    Location

    Map showing location of The Esther at Riverbend

    About The Esther at Riverbend

    The Esther at Riverbend sits at 3535 E Game Farm Rd in Springfield, Oregon, and it's a place where the staff treat folks kindly and know how to help residents who have memory issues like dementia or Alzheimer's. The facility offers several living choices - there's independent living for those who can manage most things, assisted living for folks who might need help with things like bathing, dressing, or taking medicine, and memory care that's got therapies tailored for those with memory loss. There are 103 total beds, and the building's pet-friendly, handicap accessible, and set up for Wi-Fi and high-speed internet, which many residents and their families seem to appreciate. People who need hearing aids or want cell phones and internet plans get support picking out what works best for their needs, and there are reviews and resources for these products right on hand, so nobody feels lost about technology. The housing includes options like senior apartments, condos, and townhomes, and there are care choices like companion care and even nursing home support if that's needed down the line. Safety's built in, with things like home security, ID theft protection, walk-in tubs, and medication dispensers, and there are guides and reviews for medical alert systems such as Bay Alarm Medical, Medical Guardian, and ADT, so families feel a bit more at ease. Folks who want to age in place get help, including home care, transportation, and caregiver support, and there are common areas where people gather, join social programs, or take part in wellness activities. The team includes healthcare professionals who show dedication, and the place has received awards like Best of Senior Living and Best Activities, which tells you they care about quality of life and keeping everyone engaged. Meals focus on good nutrition with quality ingredients, and the outdoor spaces are landscaped, offering residents a nice spot to enjoy some fresh air. The Esther at Riverbend is known for aiming high with care standards, and the facility goes through licensing reviews on a regular basis. Tours are available for those who'd like a look at daily life and to see how dining, rooms, and activities work, and while there've been times where online info or requests have run into errors, the in-person experience shows a well-run and supportive long-term care community for seniors.

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